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Webex Webinars

Score8.9 out of 10

170 Reviews and Ratings

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What is Webex Webinars?

Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Webex Webinars has to offer, as determined by TrustRadius' reviewers.
Based on 170 ratings of Webex Webinars's features
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Top Performing Features

  • Slideshows

    Presenters can present slideshows during the meeting within the web conferencing platform.

    Category average: 8.3

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.6

  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

    Category average: 8.4

Areas for Improvement

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.5

  • Confidential attendee list

    Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

    Category average: 7.8

  • Mobile support

    Attendees can access meetings/webinars from mobile devices.

    Category average: 7.8

Reviews

What users are saying about Webex Webinars.
View all reviews

Webex Webinar is the most professional customer enagement platform

Incentivized
Priyam PasariView profile
Marketing Analyst in Marketing at Apollo Global Management (10,001+ employees employees)

Use Cases and Deployment Scope

Webex Webinars is our go to tool to conduct informative customer sessions or invite only events for our distributor partners. Its unique features help us control the audience and conduct professionally manager webinars.

Pros

  • Customer webinars with control over audience
  • Proctored Q&A
  • Invitee Registration Page

Cons

  • Needs a lot of memory to run this tool effectively
  • Needs high bandwidth to run videos smoothly
  • Computer audio sharing poses problem sometimes

Return on Investment

  • Increased customer intimacy
  • Reduced dependence on email as a registration tool
  • Confidentiality of event participants data

Alternatives Considered

247meeting and Google Meet

Other Software Used

Webex App, Webex Connect, Cisco 350X Series Stackable Managed Switches

A great tool for holding meetings

Reda Chahine
Head of communication at SOTINOR (51-200 employees employees)

Use Cases and Deployment Scope

We use Webex Webinars in our organization in holding meetings and sharing file and ideas with team members. Webex Webinars allows us to connect with our clients, supplies and customers in real time hence increasing productivity of our organization. We as well use this platform in online trainings to our team members and allows us to schedule meetings for upcoming days.

Pros

  • The system support team is very responsive to resolve any issue if it arises.
  • The video and audio quality are outstanding.
  • Webex Webinars has an intuitive and straightforward user interface.
  • Ability to manage a large number of audience.

Cons

  • It requires some initial training to navigate effectively.
  • The system customizations are limited.

Return on Investment

  • Webex Webinars has allowed us communicate with our customers online letting them order and request goods online hence increasing our organizational sales.
  • Webex Webinars has allowed us to engage with our remote team through video meetings, screen sharing and team messaging in one platform.
  • This platform has allowed us communicate with our suppliers and request for goods online.

Alternatives Considered

Zoom Workplace

Other Software Used

BambooHR®

Webex Webinars is a Winner

Incentivized
Ashley BranaganView profile
Director of Student-Athlete Development at Uconn (501-1000 employees employees)

Use Cases and Deployment Scope

I used Webex Webinars instead of zoom as it integrates better with Microsoft. This has been extremely useful for video calls and webinars. It works well with Microsoft outlook as well as google accounts. My calendars are synced between the two platforms and webex is able to follow along regardless of where the appointment originated.

Pros

  • Screen sharing
  • sound quality
  • closed captioning

Cons

  • view of speakers
  • speed of launch
  • video quality

Return on Investment

  • higher rate of repeat job candidates

Alternatives Considered

Motion by Sky Road

Other Software Used

Microsoft Teams

Great solution for Webinars.

Alexandre Bottollier
Founder and Head of Communications at AurorAlpes (11-50 employees employees)

Use Cases and Deployment Scope

Webex Webinars is a cloud based collaboration solution. The software supports virtual meetings, real-time chat and high dimension audio and video. Setting up the product is easy. It can be managed from anywhere with a strong internet connection. We use the software in our organisation to manage virtual presentations and meetings. The product is highly customizable to users specific needs. Webex Webinars has amazing features for noise cancellation and network stability management.

Pros

  • Flexibility of the software. Webex Webinars supports multiple devices and have great meeting invitation options such as emails and links.
  • The software has strong video and audio quality during meetings.
  • Integration of the product with other systems is easy and incredibly useful.
  • I like the softwares artificial intelligence capabilities.

Cons

  • The pricing structure of the software is not flexible.
  • The product has a clunky user interface along with background noise during presentation and meetings.
  • .

Return on Investment

  • The product has made it possible for us to manage all communications in one channel which have ensured conveniency in team collaboration.
  • Use of Webex Webinars has streamlined our workflows and reduced the need to switch between different applications. This has saved us both time and resources.
  • The software has provided us with clear and highly quality audio and video which is important during meeting and virtual presentations.

Other Software Used

Microsoft Sentinel, Microsoft Azure, Microsoft 365

A reliable and user friendly webinar tool.

Incentivized
Cislago Jackson
Manager of Human Resources in Human Resources at FITNESS INVESTMENT SRL (11-50 employees employees)

Use Cases and Deployment Scope

Webex Webinars is a modern tool for webinars. The software brings together a cutting edge technology in video tools and other marketing systems. We use the software for events scheduling, presentation streaming and meeting management. The product ensures qulity video and high fidelity audio even to a large number of attendees. Use of the tool also allows us to conduct large scale webinar collaboration without limitations.

Pros

  • The software provides both reliable and secure webinar platform for webinars.
  • Software flexibility which ensures easy streaming to third party platforms and proper events scheduling and registration management
  • The product is super simple to use and integrates well with third party tools.

Cons

  • The product requires a significant investment because so many advanced features of the software are only available in paid plans.
  • Search features of the software are not so effective. Customization of the software is also pricey.
  • Customer support sometimes takes so long to respond which is a major challenge to daily users.

Return on Investment

  • Webex Webinars has enabled us to create modern webinars which has ensured effective audience engagement and generation of quality leads thus increasing brand value.
  • Introduction of the tool has streamlined communications by offering quality meeting and phone calls management solutions.
  • The software saves a a considerable amount of capital on calls management annually.

Other Software Used

SIGNAO, Microsoft Azure, Miro

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