Name: ClubReady
Rating: 8 (4 reviews)
Author: ClubReady

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Mind Mapping

Development

Online Learning

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Interactive Voice Response (IVR)

Manufacturing Execution

Payment Facilitation

Project Portfolio Management

Enterprise

Accounting

Corporate Performance Management (CPM)

Online Trading

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Enterprise Flash Array Storage

Fraud Detection

HTML Editors

In-Memory Databases

Integration Platform as a Service (iPaaS)

Internet Security

M2M Application Development

Network Performance Monitoring

NoSQL Databases

Remote Monitoring and Management

Routers

Software Defined Storage (SDS)

Threat Hunting

Traffic Switching

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Reference Management

Digital Signage

Email Deliverability

Email Management

Email Marketing

Headless CMS

Marketing Automation

Social Media Management

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales

Intrusion Detection

Secure Access Service Edge (SASE)

Security

Auto Repair

Aviation

Building Information Modeling (BIM)

Construction Management

Emergency Notification

Home Health Care

Homeowner's Association (HOA) Management

Intelligent Document Processing

Legal Billing

OSS/BSS (Operations Support/Business Support)

Smart Cities

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Pike13

Jonas Software

Mindbody

MINDBODY

Zenoti

Glofox Gym Software

Glofox

TeamUp by DaySmart

DaySmart Software, Inc

Jobber

Jobber - Field Service Software

SportsPlus

Thapos

Amilia SmartRec

Amilia

TeamSnap

Omnify

Omnify Inc.

Shortcuts

Shortcuts Software

Arbox

ClubHouse Online

Daxko Spectrum

Daxko

### Member Management
Users have expressed mixed opinions about ClubReady's member management capabilities. While some users appreciate the all-in-one system for member management, accounting transactions, and reporting, others have raised concerns about the outdated interface and lack of essential features like preventing past-due clients from checking in. The system's complexity and lack of intuitive functions have led to frustration among staff members, impacting the overall user experience. Additionally, issues with tracking member tasks and productivity have been highlighted, indicating room for improvement in enhancing member management efficiency within the platform.

### Client Engagement
Users express frustration with ClubReady's client engagement features, highlighting issues with the check-in system, lack of client follow-up functionalities, and the outdated appearance of the platform. The inability to prevent clients with past-dues from checking in and the cumbersome process for staff to perform simple actions have been major pain points. Additionally, the absence of a client-facing portal and the overall focus on transactional aspects rather than fostering client relationships have left users seeking more user-friendly and integrated alternatives. The desire for a mobile app, improved communication features, and better search options underscores the need for ClubReady to enhance its client engagement capabilities to meet the evolving needs of its users.

### Sales and Marketing
User sentiment regarding ClubReady's sales and marketing capabilities appears to be varied. While some users appreciate the software for its ability to streamline sales processes, track sales effectively, and drive sales, others express concerns about certain limitations. Issues such as instability in servers impacting sales transactions and challenges in customization without corporate-level privileges have been highlighted. Despite these drawbacks, ClubReady seems to offer valuable features for managing sales and marketing activities within businesses.

### Billing and Payments
Opinions on ClubReady's billing and payment features vary widely among users. While some appreciate the system's ability to manage financial aspects and sales processes effectively, others express frustration with its dated appearance and lack of essential features like preventing past-due clients from checking in. Users have highlighted issues with the system's complexity, visual overload, and the time-consuming nature of training staff to use it. Additionally, concerns have been raised about server stability impacting payment processing and sales transactions. Despite some positive feedback on the system's billing accuracy and account activity tracking, there is a clear divide in user experiences regarding ClubReady's billing and payments capabilities.

### Customer Service and Support
Users consistently express frustration with ClubReady's customer service and support functionality. The reviews highlight issues such as long wait times for assistance, limited customer service hours, delayed responses to tickets, and discrepancies in reporting. Customers report feeling neglected, with some mentioning a lack of urgency and unhelpful interactions with the support team. Despite some positive feedback on the convenience of live chat and helpfulness of chat support, the overall sentiment leans towards dissatisfaction with the level of service provided by ClubReady in terms of customer support.

### Class and Session Scheduling
Some users find ClubReady's class and session scheduling features lacking, particularly in terms of recurring session bookings and drag-and-drop functionality. The dated interface and cumbersome navigation are common complaints, with concerns raised about the check-in system's inability to prevent clients with past-due balances from attending classes. Despite these drawbacks, users acknowledge the system's ease of use once familiarized, highlighting benefits such as tracking member attendance and generating desired reports efficiently.

Users commonly recommend using Club Ready for managing check-ins and bookings. They find it to be a helpful tool in handling these tasks efficiently. Users also appreciate the great customer support provided by Club Ready. They find it easy to reach out for assistance and are satisfied with the level of training and issue resolution provided. Furthermore, users believe that Club Ready has the potential to become a leading system in the fitness industry. However, they suggest improvements in areas such as system crashing, user-friendliness, and client understanding. Additionally, users recommend taking advantage of the knowledge and training portals offered by Club Ready. In comparison to the application ClubHub, users find Club Ready to be a preferable option. Users appreciate that Club Ready is open to feedback and actively uses it to improve their product.

ClubReady in St. Louis offers their cloud-based club and fitness management software that supports membership management with online billing, scheduling and calendaring, and also supports multi-site operation with facility and workforce management.

Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

Starter

Accelerate

Ultimate

Ultimate Plus

Kajabi is a web hosting platform for online learning or membership websites, featuring landing pages and support for email marketing, video hosting, and codeless web building tools.

Basic

Growth

Kickstarter

Kajabi

ClubReady

Membership Management Software automates tasks associated with running gyms, clubs, yoga studios, salons, spas, or instructional studios. It combines these tasks into a single business management platform that encompasses marketing, payment processing, and scheduling.

Membership Management

Likelihood to Recommend

ClubReady is the leading provider of full-suite studio fitness and wellness club management software and services. Founded in 2009, ClubReady has been committed to building the studio fitness business of the future.  The ClubReady Fitness Management Platform provides clients a full membership management and engagement experience to attract, retain and better serve their members. ClubReady’s Performance IQ enhances this platform with fitness tracking software that delivers high quality, real-time, individual and group fitness results leading to higher member engagement, retention, and loyalty. ClubReady’s GYM HQ supports the mission by providing bundled club services, like customer service agents, payroll, accounting, and operations support. 

HubSpot CRM

Paycom

Outlook4Gmail

HR Coordinator

ClubReady 2023-10-25 15:12:43

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Membership Management Software

We use ClubReady on a day to day basis. We use it to check members in, run payments, use reporting, and sell memberships. We also use it for scheduling sessions with our personal trainers. Our executive team uses it to run reports for tracking purposes to see how much revenue each club is bringing in vs. expenses.

We cannot create custom reports
Certain membership packages are hard to create
With deals we have for personal training, we cannot audit memberships

Cost effective
ROI is great
User friendly

ClubReady

Overview

What is ClubReady?