Name: CommPay
Author: Onyx Centersource

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CommPay by Onyx CenterSource is a commission payment processing solution designed to streamline the commission process for hotels and resorts in the hospitality industry. It caters to hotels and resorts of all sizes, from small boutique hotels to large international chains. CommPay is utilized by professionals and industries within the hospitality sector, including hotel management companies, revenue managers, finance and accounting professionals, travel agencies, and the broader hospitality industry.

## Key Features

**Commission Payment Processing**: According to the vendor, CommPay streamlines the commission process for hotels and resorts, ensuring accurate and timely payment to travel agents who bring business to the hotels. It aims to simplify payment processing and eliminate the need for hotels to issue payments in multiple currencies, potentially resulting in cost savings.

**Reduced Administration Cost & Effort**: The vendor states that CommPay helps hotels reduce administrative burden and costs by outsourcing the resources required to maintain agency profiles and handle queries. Additionally, hotels may save costs associated with currency exchange and international transactions by streamlining payment processes.

**Improved Travel Agency Relationships**: CommPay aims to foster positive relationships between hotels and travel agency partners by ensuring prompt and accurate payment to travel agents. The vendor suggests that this can contribute to hotels building a reputation as being "commission friendly" among travel agents.

**Global Experience & Reach**: Onyx CenterSource, the vendor behind CommPay, claims to have a vast network of commission-paying hotel properties and travel booking providers in over 160 countries. This global reach enables hotels to access a diverse range of potential travel agency partners and expand their business reach.

**Best-in-Class Customer Service**: Onyx CenterSource provides customer service with multilingual support. Hotels using CommPay can expect personalized assistance and follow-up on payment queries. The vendor offers a robust customer portal that provides tracking data and reports, empowering hotels with more control over their commission process.

**Commission Reporting & Insights**: CommPay offers tracking tools that enable hotels to effectively monitor and manage commission payments. Hotels can access comprehensive reporting and tracking features, eliminating the need for separate spreadsheets for each agency and providing greater transparency in the commission process.

**Pay Only Validated Stays**: According to the vendor, CommPay allows hotels to integrate with their property management system or utilize the ValidStay web-editing tool. This integration ensures that commissions are paid only for validated room stays, reducing the risk of overpaying commissions.

**Add-On Services**: CommPay provides additional services such as SelfInvoice for tax-compliant invoicing and OTAStay for managing OTA commission payments. The vendor claims that SelfInvoice simplifies tax reporting by automating the issuance of invoices across different countries. OTAStay facilitates efficient management of bookings, invoicing, and commission payments to online travel agencies.

**PerformPay**: PerformPay is a customizable feature that can be added to CommPay, allowing hotels to define specific business rules and logic for commission payments. According to the vendor, hotels can customize commission payments based on factors such as commission percentages, IATAs, brands, geographies, and time periods. This flexibility enables hotels to tailor their commission processes to their unique business requirements.

Winter 2017 / 10.4.6

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Professional

Standard

Premium

Oracle Sales

CommPay

Sales Commission/Compensation Planning software is for  administration of sales incentives like sales commissions and service rewards.

Sales Incentive Compensation Management

Onyx Centersource

Sales ICM

Features around incentive compensation management for sales

Sales compensation plan creation

Easy for Sales to create incentive compensation plans without IT assistance.

Complex sales crediting

Users can set up complex crediting chains to attribute credit for sales to multiple tiers of employees and/or partners.

Sales compensation process automation

Automates processes related to sales compensation, like incentive and quota plans, approvals, dispute resolution, payroll processing, etc.

Incentive auditing/regulation compliance

Internal workflow and tracking elements create an audit trail and help ensure regulatory compliance.

Sales compensation dashboards & forecasting

Analytics tools give sales ops managers and/or reps a view into sales performance in terms of sales vs. quotas, as well as earnings so far and projected payouts. May include competitive stats.

Incentive modeling

Includes a sandbox or testing environment for users to explore what-if scenarios and develop incentive compensation strategies.

Agile incentive strategy

Incentive plans are flexible; users can create and adjust compensation plans and incentive rules in order to strategically adapt to changes in sales performance/the marketplace/corporate goals.

ICM mobile visibility

Real-time reports about sales performance and compensation are accessible on mobile devices; may also allow managers to update plans and/or reps to submit questions, disputes, etc.

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Sales Incentive Compensation Management Software

CommPay

Overview

What is CommPay?