Name: CommPeak TextPeak
Author: CommPeak

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Development

Career Center

Classroom Management

Education

Barcode

Business Intelligence (BI)

Collaboration

Data Extraction

Integrated Workplace Management (IWMS)

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

HR Management

Leadership Development

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Application Virtualization

Authentication

Authorization

Blade Servers

Cloud Data Warehouse

Cloud Storage

Data Science

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Intranet

IoT Security

License Management

Message Queue

Modular Storage Area Network (SAN)

Network Performance Monitoring

Network Security

OpenStack Cloud

Operating Systems

Secret Managers

Server Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Content Management

Customer Success

Demand-Side

Email Marketing

Marketing Automation

Product Management

Product Sampling

Referral Marketing

Social Media Management

Social Media Monitoring

Survey & Forms Building

Video

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Trade Promotion Management

Sales

Cloud-Native Application Protection Platforms

Security

Catering

Construction Takeoff and Estimating

Debt Collection

Nonprofit Advocacy

Online Fax

Retail Execution

Retail Management

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TextPeak, from CommPeak, is a tool that enables users to control and manage SMS communications with superior SMS routes, intelligent analytics, and insights with competitive pricing. The fully visible dashboard allows the user to discover the most effective SMS campaign techniques to increase sales and maximize engagement rates.

Delivra is an email marketing platform featuring advanced segmentation with A/B Testing, an email editor for the non-technically inclined, and mobile-accessible emails. Serving more than 500 companies, Delivra integrates with many popular CRM (SalesForce, Microsoft Dynamics, Netsuite, and more). Delivra merged with Campaign Monitor and Emma in summer 2018, but was acquired by Redbrick in January 2022, and now is a Redbrick brand.

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Delivra

TrueDialog is a cloud-based mobile text messaging solution that supports instant, personalized communication between businesses and their customers, from the company of the same name in Austin, Texas.

Small Business

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TrueDialog

CommPeak TextPeak

SMS Marketing

<div>CommPeak, a leading contact center solutions provider, makes cloud-based communication easier and more affordable, empowering people with superior-quality products. Our solutions, including A-Z VoIP termination, predictive Dialer, Cloud PBX, and more, enable companies to create customized solutions based on unique business models. The CommPeak team continuously strives to bring the most innovative, user-friendly tools to the market.</div><div><br></div><div>Products and Product Descriptions: </div><div><br></div><div>VoIP Service</div><div>CommPeak offers premium, tailored A-Z SIP termination services worldwide. We are committed to providing superior quality, with direct, shorter connections to Tier 1 providers, as well as management and analytic services, strong partnerships, and telecommunications expertise.</div><div><br></div><div>CommPeak Dialer</div><div>Improve business efficiency by maximizing your contact center’s productivity and performance. Control the lead call process by automatically connecting important leads with the right agent at the right time based on highly customizable options! No more personalized-agent decision-making, manual dialing, or wasted idle time. </div><div><br></div><div>Cloud PBX</div><div>Modernize communication with our intelligent hosted Cloud IP-PBX, a highly customizable and feature-rich solution. CommPeak’s unique PBX Statistics tool empowers you to magnify your business results by managing, monitoring, and enhancing your call center’s productivity in real-time. With our flexible Cloud PBX, no extra equipment or installation costs are required.</div><div><br></div><div>DID Numbers</div><div>CommPeak provides reliable local virtual numbers for inbound and outbound calls, eliminating the need for regional physical offices, building customer trust, and improving answer call rates. Our extensive SIP origination footprint accommodates local, mobile, and toll-free DID numbers. With just a few clicks, you can establish a reputable local presence and boost your sales.</div><div><br></div><div>SMS Messaging API</div><div>Engage with your customers better by using the most common and convenient means of digital communication. Guaranteeing the highest quality routes and deliverability rates, CommPeak’s SMS Service connects you with customers instantaneously via transactional, one-time-password, and promotional campaigns.</div><div><br></div><div>SMS Platform, TextPeak</div><div>Control and manage your SMS communications with superior SMS routes, intelligent analytics, and insights with competitive pricing. Communicate more strategically with customers by magnifying business results. The fully visible dashboard allows you to discover the most effective SMS campaign techniques that increase your sales and maximize engagement rates. </div><div><br></div><div><br></div><div>Speech-to-Text</div><div>Enhance agent compliance and gain detailed insights while saving time by automatically transcribing your call center’s phone recordings. CommPeak’s Speech-to-Text swiftly and accurately converts your agents’ conversations into easily accessible scripts by utilizing Google Cloud’s advanced API technology that recognizes more than 120 languages. </div><div><br></div><div>LookUp</div><div>Optimize your sales process by eliminating phone numbers that are fraudulent, disconnected, or formatted incorrectly, even before you call. LookUp, using the Home Location Register (HLR), reveals which numbers are no longer active, dramatically reducing your calling costs. Stay informed and keep your CRM system accurate, detailed, and up-to-date in real-time. </div><div><br></div><div>Softphone</div><div>With the FREE CommPeak Softphone, you can streamline the way you work by adding phone functionality directly to your computer, accessible from wherever you are. Simplify your communications with advanced features, enabling you to conduct business without hassle. No extra hardware is required.</div>

CommPeak

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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CommPeak TextPeak

Overview

What is CommPeak TextPeak?