Best Website for helping businesses to collect, manage and share their customers feedback
CustomerAdvocacy.com is a tool to help you grow your business through social media. It gives you the ability to automatically respond to …
Overview
What is CustomerAdvocacy.com?
CustomerAdvocacy.com, headquartered in Virginia, offers their customer and employee advocacy platform, supporting a Voice of the Customer approach to research, data collection, and customer success, as well as driving customer references and testimonials.
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Pricing
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What is CustomerAdvocacy.com?
CustomerAdvocacy.com, headquartered in Virginia, offers their customer and employee advocacy platform, supporting a Voice of the Customer approach to research, data collection, and customer success, as well as driving customer references and testimonials.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is CustomerAdvocacy.com?
CustomerAdvocacy.com Video
CustomerAdvocacy.com Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(2)Reviews
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April 07, 2022
Best Website for helping businesses to collect, manage and share their customers feedback
CustomerAdvocacy.com is a tool to help you grow your business through social media. It gives you the ability to automatically respond to Twitter mentions, Facebook comments and emails with personalized messages from your company's account, making it far easier for users to reach out and engage with your brand.
- Easy to use
- Easy to implement
- Easy to integrate
- Secure and Reliable
- It is little slow
- Sometimes lags in reporting
- Pricing is little high
- Makes it easy to create a customer base that really supports your marketing goals
- User friendly
- Good statistics
- Compatible with other tools
- The best thing about the app is how easy it is to quickly target challenges for a
- specific subset of our customers.
- The customer service we received when implementing the software was incredible. we have not had to contact customer service for any product flaws or issues yet. Badges & rewards are a nice touch as well.
An area I found with an opportunity for improvement is the structure of
challenges, I find it somewhat rigid. The activities that are often
produced all have the same structure and can look a little boring after a
while from the advocates point of view. It would be nice if activities
can be more visually diverse but the way the
information is structured. If there are options to allow activities to
be formatted, allowing more visual diversity that's why we shifted to CustomerAdocacy.com.