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Dacima Survey

Dacima Survey

Overview

What is Dacima Survey?

Dacima Software offers the eponymous DACIMA Survey ePRO electronic data capture and patient survey / e-diary solution.

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Product Details

What is Dacima Survey?

Dacima Survey Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Reviews

(1-2 of 2)
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Sofia Martinez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dacima survey is one of the most effective electronic data software which has a flexible and user-friendly nature. I have been using the Decima Survey for over 3 years now. The software provides an easy way to use the intuitive interface. It is a great software for different types of clinical trials, patient registries, and even web surveys. Decima Survey has the capability to manage user permissions by developing users and user groups with delegated access to sites, dashboards, studies, and much more.
  • Dacima Survey also offers great and high-end features at a very affordable rate so that it can be used by all types of businesses.
  • Moreover, as a user, I am really fond of the great credentials and authenticity which is achieved due to the Dacima Survey being composed on FDA 21 CRF.
  • I personally believe their system is great for all types of studies but the most beneficial results will be generated in longitudinal studies.
  • As a user, I expect their customer service to be as good as their software but unfortunately their customer service has a lacking element that requires further improvement because their representatives sometimes are quite unprofessional which leads to a negative image of Dacima Survey.
  • Moreover, I am having great services.
It has been a great experience so far and I think that the Dacima Survey will do a great job in businesses that are related to pharmacy, research institutes, hospitals, and even universities. The services being provided are highly top notch which I really like but they need to further improve their customer service. Hence, I feel that in the future Dacima Survey will be the leader when it comes to the Electronic Data Capture Software Market.
  • Efficient automation.
  • Easy to use dashboard.
  • Reporting.
  • Studies have become so much easier to follow with the Dacima Survey. Moreover, the alert procedure in Dacima Survey is also great and very user-friendly.
  • It has been a while for me to use Dacima Survey and I have to say that it has been used very frequently in my business organization as I feel that my business can handle and cater to all the questionnaires very professionally.
  • It has provided us with a solution that is customized to the needs of our business.
None
David Braun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dacima survey is a top-notch must used survey platform available in the marketplace to easily have surveys on any things. Dacima Web Survey is the most advanced web survey software allowing me to create simple survey cross-sectional (single time point) surveys or follow-up (multi-time point) surveys. It also allows the creation of online surveys, forms, polls, quizzes, and questionnaires by just logging into the site very easily. It is playing a significant role in our organization by providing efficient services.
  • I have been using Dacima Survey frequently in my organization and it has been a great find for me as well as for my organization as we can handle all these questionnaires very easily.
  • Dacima Survey is composed on FDA 21 CRF and has all these trials and audits which makes the credentials and authenticity of it on another level.
  • It offers excellent and smart features [for] less money.
  • There is a problem I am facing while using the platform is their customer service. They are very slow when it comes to responding to queries.
  • The representative that they allotted me to have chat with was unprofessional. He did not even know about his own platform. He managed to exit the chat without providing any reasonable solution to the problem. That makes the situation worse as there is no such availability of support to actually listen to the problem carefully.
We are totally based on customer satisfaction and customer feedback. The best feature that stands out that people can anonymously add their feedback and comments on different services without compromising their identity which is a great find and helpful for customers too. Support needs a lot of changes, [but] other than [that], it is a complete platform. I would definitely recommend this to other businesses to have in their ecosystem to have better customer feedback service and to have a great outcome from it.
  • Efficient survey editing options.
  • Multiple campaigns management.
  • Advanced automation.
  • It is best for the business to more rely on customer experience and pools to make changes in their strategy accordingly.
  • It is also very much [based] on marketing and customer satisfaction which gives all the details and feedback of people signed up on the platform.
It is an outstanding platform that comes with highly developed features. The most amazing features that I like the most that I can easily manage anonymous questionnaire and quizzes by just logging onto the platform on any device, like I can create forms and quizzes with a token via email or sms using smartphone or computer.
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