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Deel

Deel

Overview

What is Deel?

Deel is a global payroll solution from the company of the same name in San Francisco.

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Recent Reviews

TrustRadius Insights

Deel has been widely used by businesses to simplify the process of hiring employees in different countries, eliminating administrative …
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Underwhelming

1 out of 10
September 14, 2023
My company uses Deel to manage remote teams payroll and legal status
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Reviewer Pros & Cons

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Pricing

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Contractors

$49.00

Cloud
per contractor per month

Employees

$500.00

Cloud
per employee per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Deel?

Deel is global payroll and compliant hiring built for remote teams. That means anyone, anywhere can get hired and paid with Deel. Using a tech-enabled self-serve process, companies can instantly hire full-time employees or independent contractors across the world legally, in minutes.

Deel's international presence lets any business hire a remote employee or contractor with localized legal contracts in over 150 countries. Run global payroll with local payroll experts and local entities, protect teams with local health partners, and manage equipment and equity with secure document tracking. Deel does it all.

Today, Deel serves more than 8,000 customers from SMBs to publicly traded companies, helping over 100,000 workers get paid from anywhere.

Deel Features

  • Supported: Global payroll with in-house staff
  • Supported: Integrated contractor and employee management
  • Supported: User role management and access
  • Supported: Localized contract and document templates

Deel Video

The Benefits of Using Deel to Stay in Compliance With International Payroll laws

Deel Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal

Frequently Asked Questions

Deel is a global payroll solution from the company of the same name in San Francisco.

Remote.com, Papaya Global, and Oyster ® are common alternatives for Deel.

The most common users of Deel are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Deel has been widely used by businesses to simplify the process of hiring employees in different countries, eliminating administrative tasks and streamlining operations. The platform enables remote organizations to hire globally and provides assistance with visas and other related services, making it easier to scale by hiring contractors in other countries without the need to manage logistics, liability, and compliance themselves. With Deel, businesses can engage with talent worldwide in a compliant way, breaking geographical barriers and hiring employees regardless of location without the need for relocation. It ensures compliance with local labor laws, provides reminders for employee payments, and facilitates fast onboarding, allowing quick turnaround for hiring employees in different countries. Additionally, Deel solves the challenges of hiring internationally, including local labor laws, different currencies, and invoicing. The software has been effective in solving the problem of paying international contractors while complying with tax rules and regulations. Users have praised Deel for its ease of use and valuable tools for remote work. Despite a few negative experiences with customer support, customers have found value in the platform's presence in various countries and have experienced significant time savings by using Deel to manage contracts, payments, and invoices for their global teams. Overall, Deel has become an essential tool for companies looking to hire globally and manage remote teams efficiently while ensuring compliance with local regulations.

Flexibility and Ease of Use: Users appreciate the flexibility and ease of use of the Deel platform, with many reviewers stating that it is easy to manage payments for global employees and contractors. The streamlined process and intuitive user interface are particularly praised by users.

Responsive Customer Support: The customer support team at Deel is highly regarded by users, with multiple reviewers mentioning their responsiveness, attentiveness, and professionalism. Users feel supported and have positive experiences when reaching out to the support team for assistance.

Speedy and Reliable Payments: Users value the speed and reliability of payments provided by Deel, as it allows for quick and seamless payments to colleagues around the world. Several reviewers mention their satisfaction with the promptness of payment processing on the platform.

User Interface: Some users have expressed frustration with the user interface, finding it difficult to navigate and not intuitive. They have suggested improvements to simplify the interface and make it more user-friendly.

Customer Support: Users have raised complaints about Deel's customer support, mentioning slow response times, unhelpful assistance, and a lack of responsiveness. Delayed replies and generic or unhelpful responses from the support team have been reported.

Payment System: Issues related to the payment system have been experienced by users, including delays in receiving salaries, missing payments, and errors in payment attribution. Additionally, limitations and inconveniences with withdrawal and deposit options have been mentioned.

Users often recommend a few key things when it comes to Deel. One suggestion is to ensure that the platform supports the countries where contractors are located. They also advise considering factors beyond just ease of use, such as working with Deel support for hiring and firing processes. Additionally, users highly recommend Deel as a reliable company for managing contractors, payrolls, and hiring, noting the quick service and great customer support provided by the platform.

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
September 14, 2023

Underwhelming

Score 1 out of 10
Vetted Review
Verified User
My company uses Deel to manage remote teams payroll and legal status
  • Marketing
  • Brand
  • Useless offers
  • Support
  • Communication
  • Transparency
I think Deel sounds really good on paper, the problem they are addressing is important and their impact could be huge on both their clients and their employees. In actuality, in my experience, Deel failed to meet the minimum expectations every time they were needed.
The processing of the visa was delayed multiple times, and, in my opinion, the process is full of inefficiencies.
The employee is asked to use the portal to upload their documents, the portal looks good and is comprehensive but, in my experience, is never used by the Deel team and the employee is asked for the same information and documents every time.
First payroll was delayed, the rest so far has been arriving on time.
The health insurance coverage had interruptions and the support to recover insurance was delayed and underwhelming.
In my experience, every government application where you'll need them will take 10 times the normal time and cost 10 times the normal cost.
In my opinion, the support is really lacking, you will need to reach out over chat to a team that I believe has no knowledge nor ability and is always blocked by other teams that you cannot reach to.
  • Stress
  • Anxiety
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Deel as our Employer of Record for our international employees. We were previously using a Global PEO and found that the pricing model was far too bloated for our needs. Once we started looking around for new solutions, we found that Deel offers everything we were getting from our Global PEO at a much more cost-effective price point.
  • Easy to understand UI
  • Modern user experience
  • Easy administration, clear employer action items
  • More clear understanding of fees
  • Integration with Rippling
Deel is an excellent option for any business looking to hire or manage international employees and/or contractors. Deel provides a modern experience for employees and provides the employer with the peace of mind that employees are hired, paid, and administratively managed in a compliant way. Using Deel allows us to focus less time on the administrative stuff that comes with hiring and managing international employees, and more time on the stuff that matters.
  • Price point
  • Modern UX
  • Full suite of offerings (insurance, retirement plans)
  • Employer support
  • Much more cost effective than a global PEO
  • Ease of use and administration
  • Quick support whenever we need it most
We moved from Globalization Partners (GP) to Deel because we needed an Employer of Record solution with a much more scalable pricing and service model. GP's platform is clunky - we often can't get the right access to what we need, employees have trouble finding what they need and it results in having to submit a support ticket. Deel is much more intuitive - it puts everything at employees' fingertips and makes things much more self-service. Permission profiles are easy to set up and manage, and we're able to access all of the data we need when we need it.
Robbie Blue | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used it to be able to manage contracts, payments and invoices for our global team which was based in over 30 countries. Deel also allowed one-click payments which were really useful to pay in different currencies and created automated invoices which were things that was really beneficial both for us and our team, and and saved a lot of time.
  • Automated invoices
  • Payment in different currencies
  • Contract management
  • Customer Support response times
  • Being aware of company specific items
  • Respecting that users know what they're doing
If you have an international team, if you are working with different types of employees (e.g. contracts in different countries), if you are working with contractors, if you are planning to global, if you want to streamline your HR contract management and finance team for making payments it's ideal. If you're only based in one country it probably doesn't have much value
  • Saved days of work in manual calculations
  • One click payment
  • Simplicity for the team
  • Remote
Just not as experienced- Very similar offering but slightly behind how far ahead Deel were.
Fernando Bastos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Deel to receive payments for the work I do as a Software Developer for a client located in the U.S.A. Deel allows me to receive payments directly in my local bank account or through a prepaid card with minimal effort, low fees, and in a fast and transparent manner.
  • Provides a easy, transparent and fast way to receive money from abroad.
  • Makes it easy to maintain compliance in international contracts.
  • Low cost, easy and fast currency conversion from USD to my local currency.
  • Allow the use of multiple debit cards with the account.
I think Deel is ideally suited for anyone that needs to receive money from US companies and transfer it to local bank accounts, prepaid debit cards or transfer it to other US accounts. It is ideal for long-running contracts as it requires a little bit of work to set up the account (nothing too complex, but maybe not ideal for a one-off payment).
  • Lower fees/taxes when doing currency exchange.
  • Easier way of receiving money from abroad.
  • Easy compliance documents and contracts flow.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Across the whole organization, it allows us to legally hire talents from all around the world while isolating away all of the legal, contract, and manual payroll work.
  • Global contracts
  • Payroll and withdrawal methods
  • UI
  • Support
  • More withdrawal and deposit options
  • Some occasional bugs
It's one of the best international payroll platforms out there. Specifically, it is very good for remote companies that are hiring across the globe. It allows us to be legally compliant in all jurisdictions, pay in different currencies, and offers convenient withdrawal methods for all of our contractors.

Deel's integrations also shine as we can keep our accounting running smoothly with little effort.
  • Very positive, has saved me days of legal and admin work.
  • Made us globally compliant and has allowed us to hire in all jurisdictions without having to worry about legal implications.
  • Allows us to scale the company easily, hire from all over the world, and provide a fast and easy solution for payments.
  • Contractors are also extremely happy with Deel as they receive the payment quickly, are [able] to submit expenses easily, and it's all automated.
I didn't review too many other platforms, but Deel stood out completely as it's globally compliant, automates contracts, and provides up to date withdrawal methods such as Coinbase.
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