Reviewers occasionally identified specific audit and risk management platforms they had experience with, suggesting a competitive landscape for GRC solutions. These mentions, made by 8% of the reviewers, indicate that users evaluate a range of tools, including Workiva, AuditBoard, and Archer Integrated Risk Management Platform. The mixed sentiment implies that while these alternatives are on users' radar, there isn't a clear consensus on their comparative strengths or weaknesses relative to Diligent One Platform based on these mentions.

Many reviewers are in the initial phase of understanding and exploring the AI capabilities within the Diligent One Platform, with 11% specifically mentioning their learning process. This group expresses enthusiasm for the potential of AI to enhance productivity and streamline tasks, even among those nearing retirement. However, some early experiences suggest that getting the AI Studio to deliver desired results can be challenging.

A smaller segment of users, representing 8% of reviewers, has begun to integrate AI features, particularly ACL AI Studio, into their audit processes. These applications primarily involve sample selection for audits and initial steps towards centralized testing. While acknowledging current utility, some users anticipate significant improvements in future versions of the AI tools.

A portion of the user base, accounting for 6% of reviewers, has not yet implemented the AI functionalities within the Diligent One Platform. While some explicitly state non-usage, others indicate that the adoption of these tools is planned as part of upcoming product upgrades or future strategic initiatives. This suggests that non-use is often a matter of timing or current organizational priorities rather than a rejection of the technology.

Reviewers frequently highlight that Diligent One Platform has significantly improved their organization's compliance visibility, with 19% specifically noting this benefit. The platform centralizes audit data and provides real-time dashboards, which helps in identifying new and emerging risks and ensuring regulatory adherence. This enhanced transparency is crucial for understanding the current risk posture and addressing mitigation efforts.

A key strength of Diligent One Platform is its ability to centralize diverse risk and compliance information, a benefit cited by 14% of reviewers. This consolidation allows for easy searching and combining of data, providing a unified view of audit points, safety compliance, and strategic KPIs. The centralized data supports real-time decision-making and enhances ownership of specific risks within operations.

Diligent One Platform contributes positively to high-level decision-making and strategic planning, as noted by 8% of reviewers. The reporting capabilities facilitate feedback to executive committees, which is then integrated into risk management frameworks. While beneficial for some executive roles, its impact can vary across the entire board, with some members utilizing alternative methods.

Despite its benefits, 8% of reviewers indicate that Diligent One Platform's full potential for automation and broader governance functions remains unrealized or underutilized within their organizations. Some users are still exploring or planning to implement advanced features like risk registers and other management tools. This suggests opportunities for greater adoption and integration across various departments beyond internal audit.

The platform is effective in helping organizations identify and prioritize risks, a benefit mentioned by 6% of reviewers. It aids in pointing out new and emerging risks, as well as highlighting areas that require immediate compliance focus. This capability ensures that unmanaged risks are brought to attention and addressed promptly.

A significant portion of reviewers, 33%, reported that Diligent One Platform led to considerable time savings across various business functions. These efficiencies were frequently noted in the context of preparing meeting materials and performing audit-related tasks, reducing manual effort. While generally positive, some users indicated that full realization of time savings depends on comprehensive system utilization.

The platform has contributed to cost reductions for some organizations, with 14% of reviewers specifically mentioning this benefit. These savings stem from various factors, including reduced printing expenses, the automation of manual audit tasks, and the platform's affordability compared to alternative solutions. Reviewers noted decreased operational expenditures and a reduction in the number of required subscriptions.

Approximately 11% of reviewers reported either uncertainty regarding the platform's return on investment or a directly negative impact. This uncertainty often arose from short periods of use or significant internal user resistance to adoption. In some cases, the platform was perceived as requiring more administrative effort than it saved, leading to a negative assessment of its value.

Reviewers frequently highlighted the platform's role in enhancing operational efficiency and automating tasks, with 11% noting these benefits. The ability to automate control checks and manual audit processes was particularly valued, leading to improved overall efficiency and centralized documentation. This automation helped streamline workflows and reduce the need for manual intervention.

Challenges related to user experience and adoption were cited by 8% of reviewers, impacting the platform's overall utility. Some users found the user experience to be lacking compared to previous systems, while others faced difficulties in getting volunteer members to adopt the new platform. These issues suggest potential friction in change management and user engagement.

Microsoft 365 is widely adopted for its comprehensive suite of productivity applications, serving as a foundational tool for many reviewers. Its integration with other Microsoft products, such as Copilot, Excel, and SharePoint, further enhances its utility and streamlines various business processes. Reviewers appreciate its broad functionality for daily tasks.

Microsoft Teams is regularly used for communication and collaboration, indicating its role as a central hub for team interactions. Reviewers integrate it into their daily workflows, often alongside other Microsoft products, to facilitate meetings and information sharing. Its inclusion highlights the importance of unified communication platforms.

Oracle Access Management is utilized by reviewers for its specific capabilities in identity and access control, suggesting its importance in managing user permissions and security. Its mention indicates a need for robust access management solutions within their software environments. Reviewers find it effective for specialized operational needs.

Asana is employed by reviewers for project management and task organization, demonstrating its value in coordinating team efforts and tracking progress. Its inclusion alongside productivity suites suggests a dedicated approach to managing workflows and deadlines. Reviewers find it beneficial for structured collaboration.

Google Workspace is used by reviewers for its cloud-based productivity and collaboration tools, often alongside or in conjunction with Microsoft 365. Its presence indicates a preference for flexible and accessible solutions for document creation, communication, and team-based work. Reviewers value its educational and general business applications.

Diligent One Platform is extensively used for managing board and committee meetings, encompassing the preparation and distribution of agendas, policies, and minutes. Reviewers appreciate its role in facilitating board duties and providing digital access to meeting materials, which aids in transparency and preparation. However, some users expressed concerns about the platform's feature set being outdated, unintuitive, or lacking full training support, which can hinder effective utilization.

Reviewers widely adopt Diligent One Platform to address critical risk management and compliance requirements within their organizations. The platform is valued for its ability to help meet strict industry standards, manage risk registers, and serve as a comprehensive Governance, Risk, and Compliance (GRC) tool. This functionality is seen as crucial for empowering employees to manage risks and evaluate internal control effectiveness.

Diligent One Platform is frequently utilized for managing various aspects of audit and risk, including controls, frameworks, and third-party risk management. Users find it to be an essential tool for conducting due diligence on vendors and for managing internal audit projects. The platform is praised for fostering a collaborative environment, improving efficiency, and enhancing transparency in audit processes.

The platform serves as a centralized repository for documents and data, addressing the need for a single source of truth within organizations. Reviewers use it for storing corporate structure information, policies, and for easy retrieval of historical documents. While appreciated for consolidation, the mixed sentiment suggests that while it provides a central database, there might be nuances or areas where its implementation or specific features could be improved for optimal data management.

Diligent One Platform is employed for the comprehensive management of internal audit functions and projects. Users leverage it for running all aspects of their audit projects and for supporting the management of risk and compliance within their audit processes. The platform is also noted for its potential in setting up additional modules like incident response, indicating its expandability for audit-related needs.