Filter Ratings and Reviews
Filter 55 vetted DISCO Ediscovery reviews and ratings
Reviews (1-25 of 39)
- Predictive analysis on document sets to discover defensible bulk coding of thousands of similar documents with very high accuracy and confidence.
- Easy to use filters and data visualizations to help manage overwhelming amounts of data.
- Easy to use search features, with more robust search syntax than other systems.
- Easy to manage batched review stages, and customize any possible review layout or coding imaginable.
- DISCO is not cheap... When compared to some systems it appears overly expensive.
- If it were less expensive, more clients would feel comfortable with the cost.
- The value in DISCO is hidden, so the GB/Mo. cost appears inflated.
- DISCO has allowed our firm to perform in-house reviews for everything except the largest and time-sensitive document reviews.
- Utilizing DISCO AI we have been able to utilize our firm review resources on important documents, instead of generic or non-responsive documents.
- Utilizing the data analysis and visualizations in DISCO we have been able to easily show gaps in received productions and demand further discovery.
- Ability to run reports.
- Managing review stages.
- Research.
- Ability to choose fields from All meta data report.
- Ability to generate report with document comments without all meta data report.
- Ability to run longer searches with more parameters.
- Improved learning on case-specific issues.
- Improved accuracy with deposition preparation.
- Improved speed with review stage management.
- Easy to search for relevant information.
- Easy to screen irrelevant data from large document collections.
- Easy to organize data by issues of practical importance to your case.
- Easy to cost-effectively resolve complex ediscovery challenges.
- Terrific customer service.
- Very helpful on-line help features.
- Strong analytical tools.
- Need an easier way to track when a document did not receive coding review for all issues (i.e., when issues where added later on in the coding process--need to be alerted to go back and capture the additional issues to be coded).
- Cost-effectiveness has made us return to DISCO again and again.
- Outstanding functionality has greatly improved litigation success.
- Superior data analytics have increased productivity.
- Efficient tagging.
- AI to spread up review.
- Expedited productions.
- Pricing structure.
- Interface with file management system like Box.
- Automate workflows.
- Greater control over litigation spend.
- Better strategic partnership with outside counsel.
- Increased technical competency within the team.
We've moved to DISCO from Summation because it is user friendly, convenient and efficient.
- It is very efficient with search terms.
- The support staff is knowledgeable.
- Access is always good working remote.
- The tagging feature - I'd like to be able to mass tag documents without putting them in folders first.
- It has cut my review time on mass e-mails prior to production.

- Tagging documents.
- Filtering for documents in a search.
- Organizing the documents.
- More user-friendly interface.
- Easier search parameters.
- Increased speed in document reviews.
- Lower costs and higher efficiency due to speed of review.
- Ease of document review due to filtering options.

- Self-management of key functions. Ingests can be handled by users, as well as production sets. No need to wait on discovery vendors.
- Simple, yet powerful, search syntax. It uses a familiar Boolean search syntax, and can search a wide variety of metadata fields easily.
- It is fast. Not quick; outright fast. It blows away every other platform on the market. Review times are cut in half, and searches are lightning quick.
- Web-based. Allows for multiple logins by one user at a time. If you are in the middle of a review, but see something else you want to look up, simply open a new tab in the browser, and go.
- Additional ways to refine searches. If I have tagged all documents containing "phrase x," and then hit the family inclusion button, it expands the number of responsive documents. This is fine. But if I want to see those additional family documents to see if it changes the type of tag or category I need to assign, that is not easily done.
- Audits of user actions. I can audit a single document for what actions were performed by specific reviewers. But if I want to pull all actions for a group of reviewers, for a specific set of documents, there are no good solutions.
- More customization of export document lists. I would like to be able to easily customize the categories of metadata that are exported. Deep dives into opposing party data sometimes requires looking at very specific metadata fields. When it is exported to excel, the sort options make this easier. But I don't want to hide 30 columns to make that happen.
- The ability to customize the document view screen. If I want to minimize or hide all the panels on the left, I want that screen space back. Or, I would like to only have the metadata pane, the conversation pane, and the tagging pane on one side, and hide the rest. This should be an option.
- Hovering for more information is broken. It routinely will move to different spots, and sometimes out of view (i.e., below the bottom of the browser screen).
- Metadata pane. If there are multiple paths, and you click it to see the hidden paths, it truncates the paths so you can't see the whole thing.
- Document notes. If there are notes, you should be able to see them without having to click the "view/edit note."
- It saves money by saving time. I can review hundreds of thousands of files in a fraction of the time than with other platforms.
- It allows for meaningful review of large data sets when opposing parties try to data dump, or the case is document intensive.
- Simply viewing the document (and attachments)--much better interface than competitors.
- Sorting and filtering effectively.
- Document Search capabilities.
- Cost.
- Saved money by keeping document review-in house.
- Increased overall speed of review.
- Provides keyword and custodian search capability.
- Provides metadata.
- Helps organize documents in clear format.
- It would be helpful to have the capability to send a doc directly to the managing attorney because they don't always want to go into a database.
- Saved $ by not outsourcing overseas.

- Allows filtering of documents by multiple and useful categories
- User friendly interface
- Searching for particular documents or categories of documents is much easier that in other platforms I have used
- I actually have no suggestions. I really like the platform.
- Makes searching for categories of documents for production, deposition preparation, exhibits for motions etc. much more efficient
- Searching.
- Tagging.
- Metadata management.
- AI-predicted tagging.
- Efficient e-discovery tool.
- Not cost effective.
- Search
- Organizes Ingest
- Ability to share search threads via URL
- Simplifying basic searches -- like for bates number
- Data visualizers
- Easier near dupe functionality
- Easy functionality
- Easy to coordinate teams among different firms
- Support should be free/easy/available to everyone
The staff at DISCO was available to help on an on-demand basis. I was impressed with them being able to speak the language of litigation versus the other vendors I sometimes deal with who have only an IT focus.
- Litigation literate
- Programs are intuitive without trying to take over
- Multiple searching options
- Great training
- I would like to see a single button to return to search results
- We have had only the one case.
- Had we used DISCO upfront, we might have saved significant paralegal hours.
- Future use will likely produce much higher efficiency rates.
- It is easily used for producing documents. I appreciate how easy it is to create load files to provide to opposing counsel.
- DISCO's support team is the best in the business, bar none. I always feel free to call them about any concerns or problems I am having. I know that they will go the distance to ensure that my questions are answered and my concerns are assuaged. Even after hours, I have been able to get answers to my questions. Most importantly, their support staff is incredibly helpful and caring people, which is immediately apparent during the phone calls.
- DISCO also makes it very easy to set up a specific document review stage, tailored just as I need it. I appreciate the ability to tag documents per my requirements, to write privilege notes, to redact passages quickly, etc. The fact that this tailored document review staging is all so easy to set up speaks to how great a program DISCO is.
- I love how, in the main "Search and Review' window, to my left, I can have the filters. This is so handy and time-saving! I can't count the times that I have chosen documents based upon specific recipients/senders, or narrowed down my search by choosing "inclusive emails only."
- Perhaps this is my ignorance, but when I'm in the main "Search and Review" window and want to choose specific documents from here to, say, batch print, I have to click the grey square to the left of the document one by one, instead of clicking a grey square on top of the window that would automatically choose all the documents showing in that window, and then deselect the ones I don't want.
- I know this is a safety feature, but sometimes it would be nice to be able to change certain features of documents myself instead of asking DISCO support team to do so, i.e., changing the custodian of specific documents.
- Instead of choosing the "copy format from a previous production" that automatically changes a Bates prefix for you that you may not want, maybe a feature where you have preset choices of metadata and confidentiality to apply to productions without affecting a chosen Bates prefix.
- I'm not involved on the money end, so any answer as to money saved is purely speculative.
- All I know is that clients are satisfied with the outcomes of our trials. The organization and efficiency of DISCO support this.
- DISCO has a very easy to use review interface. This is key because attorneys and staff new to DISCO can begin reviewing documents with little to no training, which speeds up the review process and ultimately saves our clients money.
- DISCO has a beneficial "Review Stages" system that provides for the fast and efficient assignment of documents for attorneys/paralegals to review. It has features that permit the senior attorney to see how fast people are reviewing documents and estimates how long it will take for the review to be completed.
- One of my favorite features is the search visualization feature. The feature provides a birds-eye view of the data set-what email addresses appear most frequently, the frequency of communications, etc. This information can be used in turn to craft more effective search terms and parameters.
- Currently, DISCO is not compatible with timeline databases such as CaseMap or TimeMap. Such integration would go a long way in ease of use.
- There is no easy way to create a timeline or fact chronology in DISCO. The exhibit function should be tweaked to provide for such functionality.
- DISCO does not permit a client to do a partial review on the front end so that only certain data gets fully processed and gets charged. That would help provide better value to clients.
- We have saved our clients money given the unlimited licenses and no fees to process or produce a date.
- Using the AI function, we have been able to handle large document reviews with less staff than anticipated.
- DISCO's billing department is sometimes a bit too aggressive and uneven in their bills and notices for payment.
- User interface of DISCO is as smooth as it can get. Be it switching between a range in a batch to executing a search, DISCO lets you do it in a jiffy.
- Coding documents on DISCO is very time efficient thanks to the keyboard shortcuts and swift response time.
- Running a search on DISCO is great because of the positioning of the tags and buttons, moreover the quick hint of results without even hitting the search.
- Button is something I found really useful.
- The color scheme of the coding panel is too dark and it gets difficult to distinguish between tags to choose from, which leads to confusion.
- The filter options on document view pane are not that great.
- DISCO helped in getting the work done in less time compared to what another platform would have taken which reduced the billing hours and led to more profitability.
- DISCO software is easy to use for even the most entry-level document reviewer. All one needs to know how to do is browse web pages.
- DISCO has a good amount of organizational functionality that allows us to identify key documents and custodians to improve efficiency in our early-stage document review process. We can target dates, topics, and specific custodians with ease using the visual organization tools without requiring knowledge of building text-based searches.
- The DISCO project support team is responsive, and projects can usually be started within hours of the initial opening request. The team is always willing to do training as users become more advanced and interested in exploring deeper functionality of the tool.
- In my previous experience, I have found that coding may not be recorded when a user is going extremely fast through documents.
- Right now, at least, we do not appear to have the ability to independently upload load files and productions we received from other parties.
- The more complex and useful tools are somewhat difficult to locate and learn to use without assistance from project support team members.
- The text searching can be difficult to use, especially when trying to search for exclusion rather than the inclusion of documents based on the searches.
- The folder system is not intuitive. Parent folders include all documents within sub-folders, even when those sub-folders are designed to exclude documents. This is likely a unique problem than can be resolved using different procedures, though.
- We have definitely saved time and money by using DISCO.
- DISCO also allows us to keep billing in-house rather than passing on costs. Ultimately, DISCO software has made discovery more cost-effective for clients while also increasing revenue for the firm.
- DISCO is extremely intuitive and easy to learn for anyone.
- DISCO's pricing is simple and straightforward, with no hidden charges.
- There is just one platform for loading, reviewing, and production of documents. No separate applications are necessary.
- If you haven't checked out DISCO lately, I urge you to do so. When I first started using DISCO, features and flexibility were limited for end users. This is no longer the case; DISCO listens to input from users and puts it into action.
- DISCO has been a massive timesaver in terms of getting users up to speed. Also, during document reviews because of its ease of use.
- DISCO also saves time for loading documents, production of documents, and narrowing down the universe of documents.
- Easy to use: I can get new document reviewers up and running quickly. Basic training in about 30 minutes; more advanced training in about an hour.
- Excellent Knowledgebase: Any time I have a question, I run a search in DISCO's knowledge base and the answer is there, often, too, with a corresponding video demonstrating how to do something.
- Easy to filter data by almost anything: Filtering is intuitive and users report it's one of their favorite features.
- Good looking platform: OK, this doesn't get talked about a lot, but if you're going to be looking at a database for hours at a time, it should be visually pleasing!
- Salespeople are not pushy: As a manager, I get a lot of calls from vendors and when a vendor such as DISCO gently checks in from time-to-time it's noticed and appreciated.
- Ingestion sometimes fails or gets hung up: On occasion, an ingestion will get hung up. It just requires a call or ticket to tech support and the problem gets resolved.
- Lack ability re-load individual files: Sometimes, there's a need to substitute a file and it can be done but requires a call to tech support or the project manager. Otherwise, you have to back out the entire ingest, make the adjustment in the file and reload.
- Ability to share (or portions of a database) with outside users Being a cloud-based platform, DISCO is a great product when you need to share a database between co-counsel.
- Storage: Over time, we will be able to reduce our on-premise storage costs.
- Visual tImeline: DISCO's visual timeline is useful and easy to use.
- Email threading in near dups: These features enable us to perform document review faster thereby saving clients' money.
- Ease of use, which allows me to give my client access and teach them how to upload documents.
- Making productions is easy for a non-IT person.
- More flexibility when creating a privilege log - more options.
- Better organization of documents in-house.
- search capabilities
- document organization
- dashboard organization
- peace of mind, knowing it allows me to better service clients
- saved huge amount of time by importing documents in native format and making searchable
- Ease of getting in and out of the database
- Windows are easy to navigate
- Always love fewer clicks to get where I'm going
- Single sign-on if available
- Ease of use for those who only use it periodically, i.e. twice a year
- Review time is shorter and seems to be more efficient.
- Database seems fairly nimble.
- Organization
- Review
- Productions
- Searching within Saved Searches
- Efficiency and effectiveness
- Time and cost savings
- Elimination of third part vendors
- Document productions - fast and efficient way to produce materials to other parties in the ligation.
- Search of key terms - Fast way to identify responsive or confidential documents
- Flag/Tags - Fast way to go back to key documents
- Highlighting with in the document can sometimes be a great tool to have when reviewing documents.
- Tagging is highly intuitive. The reviewers are mostly attorneys who appreciate ease of use, and the tagging feature is so easy that the attorneys can spend the bulk of their time evaluating the merits of the case rather than figuring out things like tagging.
- Email threading is a huge time saver. By allowing the reviewer to only review the inclusive email and applying a tag to all emails that make up that thread is invaluable and allows for consistency in coding which is key to any document review.
- The artificial intelligence feature is also a huge time saver and allows for consistency in coding.
- There are times where I am hesitant to contact tech support since most often I am redirected to our project manager whose time is billable. I wish the built-in tech support would field more questions so I don't have to incur billable rates from the PM.
- The searches are not as easy as they look. Some of our users have never gotten comfortable with the search mechanism.
- HUGE negative is the $500 monthly minimum. Most of our cases start out slowly with data trickling in. Often times, the attorney will not agree to host data in DISCO based on the high monthly minimum. They cannot justify the cost to the client.
- The overall look of the platform looks a bit too vanilla with the white background and pastel colors. Would a dark mode be a ridiculous ask?!
- The main positive impact is speeding up review which ultimately saves the client money and paints us in a positive light. The time saved on review translates to more time our attorneys can spend working on the merits of the case.
- The negative impact is the monthly costs incurred while data sits stagnant in DISCO when we are not actively working in the case. This paints us in a negative light with the client since they get the invoice each month.
DISCO Ediscovery Scorecard Summary
What is DISCO Ediscovery?
DISCO is a legal technology company that applies artificial intelligence and cloud computing to legal problems to help lawyers and legal teams improve outcomes for their clients. The vendor states corporate legal departments, law firms, and government agencies around the world use DISCO for ediscovery, case management, compliance, disputes, and investigations.
In addition to its technology solutions, DISCO offers services to help legal teams manage ediscovery from anywhere at any time, including forensic collections, project management, consulting, and managed review.
DISCO prides itself on combining world-class engineering with a deep love and respect for the law to create solutions that are fast, accurate, and easy to use. Powered by advanced cloud infrastructure to ensure security, stability, and scalability, DISCO was built to address the discovery and case management challenges of today and beyond.
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DISCO Ediscovery Downloadables
DISCO Ediscovery Competitors
DISCO Ediscovery Pricing
- Does not have featureFree Trial Available?No
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
DISCO’s all-inclusive flat-rate per-GB pricing is transparent and predictable, making it easy to accurately budget for any matter. Pricing automatically includes ingestion, processing, early case assessment, and production. In addition, DISCO does not charge for user licenses, meaning customers can add or remove user licenses based on the need of the case, not on the constraints of the budget. When it comes to managed review, DISCO guarantees every matter will come in on time and on budget.
DISCO Ediscovery Support Options
| Paid Version | |
|---|---|
| Phone | |
| Live Chat | |
| FAQ/Knowledgebase | |
| Social Media | |
| Video Tutorials / Webinar |
DISCO Ediscovery Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |









