Name: Duel
Author: Daredevil Project

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Influitive

Zuberance

Advocately

RO Innovation

Upland Software

SaaSquatch

Impact

SocialHP (Social HorsePower)

ReferenceEdge

Point of Reference

CustomerAdvocacy.com

Referanza

Duel is a Brand Advocacy Platform offered by the vendor Duel. According to the vendor, it is designed to help purpose-led brands grow through communities of passionate advocates. The platform provides software solutions for managing and scaling brand ambassador programs, customer loyalty programs, and micro-influencer programs. Duel is suitable for consumer retail brands of all sizes, from small businesses to large enterprises. It caters to a range of professionals and industries, including marketing leaders, brand managers, digital marketers, eCommerce managers, social media managers, retail professionals, influencer marketing managers, customer success managers, CRM managers, and community managers.

## Key Features

**Micro-Influencer Programs**: According to the vendor, Duel allows businesses to transform micro-influencers into a new customer acquisition channel. The platform offers tools to measure the impact of micro-influencer ROI compared to ads. It also integrates with eCommerce, CRM, and social channels for a single view of ROI drivers. Duel provides a customizable platform to dictate micro-influencer tasks and rewards.

**Brand Ambassador Programs**: Duel enables businesses to scale building relationships with brand ambassadors, according to the vendor. The platform allows users to create personalized experiences for ambassadors with tasks and incentives. It also automates gifting, perks, and rewards for ambassadors. Additionally, Duel consolidates the management of ambassadors in one platform.

**Customer Loyalty Programs**: According to the vendor, Duel helps businesses build long-term relationships with loyal customers. The platform allows users to set unique brand challenges and tasks to drive engagement. It also facilitates the distribution of rewards and perks to members based on their behavior. Duel encourages user-generated content from loyal customers.

**Branded Interactive Portal**: Duel offers businesses the ability to create a custom portal on their eCommerce site for ambassadors and customers. According to the vendor, this portal can be used to drive brand activities, challenges, and content creation. It also allows for the distribution of exclusive offers and incentives directly to advocates. The platform seamlessly integrates tasks and incentives to increase activity.

**Gamified Tiers of Rewards**: Duel provides businesses with the ability to increase long-term loyalty through tier-based reward systems, according to the vendor. Users can customize challenges and tasks to engage customers and distribute gifts, perks, and rewards to program members. The platform aims to replace outdated loyalty discount systems with proven advocacy programs.

**AI-Powered UGC Tool**: According to the vendor, Duel offers an AI-powered tool for collecting and managing high-quality user-generated content from ambassadors. The platform automates usage rights and permission management for content and allows for product and SKU tagging via content uploads. Duel also provides shoppable galleries for inspiration to increase conversion.

**Seamless Management and Integrations**: Duel allows businesses to manage multiple groups of advocates across countries and languages, according to the vendor. The platform provides tools to measure the impact of advocacy on reach and revenue. It also automates tasks and communication with ambassadors and integrates with eCommerce platforms and other tools.

**Community Management and Insights**: According to the vendor, Duel enables businesses to capture feedback and insights from ambassadors and customers. The platform allows users to monitor individual ambassador performance and revenue contribution. It also automates communication and gifting to program members and streamlines the management of contracts, content rights, and data.

NextBee headquartered in California offers a referral marketing and customer loyalty platform supporting incentive management with rules configurator and reward distribution, and program management console with segmentation and campaign analytics.

NextBee

Startup

Business

Custom

GrowSurf

Duel

Customer Advocacy

Daredevil Project

Brand Advocacy Tools

Increase engagement by creating campaigns to encourage reviews and referrals.

Community Building

Allow teams to facilitate connection between customers and branding ambassadors through discussion forums, Q&A, and announcement boards.

Referral Management

Management tools for tracking current clients and potential referrals, as well as analyzing lead to referral conversions.

Rewards Program

Assemble and customize your advocacy software’s referral incentivization by using rewards program features.

Program Notices

Notifications to users of important updates to rewards programs or customer activity.

Reference Request Automation

Automate the process of generating leads, requesting referrals, and rewarding users to efficiently promote your brand.

Multi-Channel Marketing

Organize marketing campaigns across multiple mediums, like email, SMS and social media.

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Overview

What is Duel?