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eClincher is a powerful tool used by social media professionals and agencies to efficiently manage multiple social media profiles and …
Starting at $49
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What is eClincher?
eClincher aims to be the most powerful, complete and intuitive social media management software. According to the vendor, the product is designed to help users, businesses, and agencies manage social media presence with one platform, and offers the following capabilities:advanced…
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Popular Features
- Content planning and scheduling (6)8.080%
- Facebook (6)8.080%
- Workflow management (6)6.060%
- Real-time tracking (6)4.040%
Pricing
Basic
$49.00
Cloud
Premier
$99.00
Cloud
Agency
$199.00
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://eclincher.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
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eClincher Review: Pros, Cons, and Alternatives (with Video Demo)
YouTube
Social Media Planner (eClincher Tutorial)
YouTube
eclincher Explainer Video
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is eClincher?
eClincher aims to be the most powerful, complete and intuitive social media management software. According to the vendor, the product is designed to help users, businesses, and agencies manage social media presence with one platform, and offers the following capabilities:
Supports: Twitter, Facebook, Instagram, LinkedIn, Google+, Pinterest, YouTube, Blogger and many cool integrations. The vendor offers a free trial.
- advanced publishing
- publishing automation (queues, RSS feeds, recycle evergreen content)
- engagement with unified social inbox & live social feeds
- monitoring
- content curation
- Influencers discovery
- analytics dashboard & reports
- free stock images
- image editor
- mobile
- and more
Supports: Twitter, Facebook, Instagram, LinkedIn, Google+, Pinterest, YouTube, Blogger and many cool integrations. The vendor offers a free trial.
eClincher Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Paid media management
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: Pinterest
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Additional Features
- Supported: Integration with Canva
- Supported: Media Library (offer more than 600k free image library)
- Supported: Integration with Zendesk/CRM
- Supported: Post Approval workflow
- Supported: Instagram Business
- Supported: Google My Business
- Supported: DropBox
- Supported: Box
- Supported: Google Drive
eClincher Screenshots
eClincher Integrations
- Canva
- Zendesk Suite
- Bitly
- Sniply
- Dropbox
- Google Drive
- Box
- Pixabay
- Feedly
- Giphy
eClincher Competitors
eClincher Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | worldwide |
| Supported Languages | English, Spanish, Portuguese, French |
Frequently Asked Questions
Sprout Social and Buffer are common alternatives for eClincher.
Reviewers rate Google+ highest, with a score of 9.9.
The most common users of eClincher are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
eClincher is a powerful tool used by social media professionals and agencies to efficiently manage multiple social media profiles and Google My Business pages. With its support for a wide range of platforms including Instagram, Google My Business, and Pinterest, users can create posting groups for different clients, making it easy to stay organized. The platform's ability to consolidate engagement across various platforms, such as Facebook, Google My Business, and LinkedIn, into one place is highly valued by users.
One key use case of eClincher is its effectiveness in implementing hyper-local strategies through the management of Google My Business profiles. This feature enables users to optimize their presence in specific locations and effectively engage with local audiences. Additionally, eClincher streamlines content planning by allowing users to fill content calendars in advance and leverage automation features. The software also provides insightful social stats reports that help users track performance and make data-driven decisions.
For agencies and professionals providing social media services to clients, eClincher proves essential. It facilitates collaborative management by enhancing productivity and saving significant time in executing tasks such as scheduling social media posts. Additionally, eClincher empowers users to efficiently gather and respond to messages, comments, and reviews across multiple platforms.
While the majority of users appreciate the value eClincher brings to their social media management tasks, it's worth mentioning that some have expressed dissatisfaction with the company's decision to rescind their lifetime deal plan for AppSumo users, considering it unethical. Nevertheless, this does not diminish the overall usefulness of eClincher for scheduling social media posts, tracking performance metrics, monitoring sentiment, and identifying potential influencers.
Overall, eClincher is a reliable platform that enables efficient management of social media profiles and Google My Business pages. Its comprehensive features enhance productivity and provide valuable insights for professionals and agencies engaged in effective social media marketing strategies.
Support for a diverse range of social networks: Users have commended eClincher for its extensive support of various social networks and seamless integration with sources like blogs, bit.ly, Google Analytics, and Google My Business. This feature greatly enhances workflow efficiency.
Efficient management of posting groups: Many reviewers appreciate the functionality of posting groups in eClincher. They can effortlessly create 1-click groups to ensure consistent messaging across all client profiles, even without access to individual brand accounts. This streamlines the process and saves valuable time.
Valuable workflow management tools: Users find eClincher's workflow management tools highly beneficial. The platform offers additional features such as connections to free stock photo services, Google Analytics, and bit.ly for tracking statistics and measuring success. The convenient Inbox feature enables users to efficiently manage comments, messages, and reviews from multiple client accounts on a single screen.
Appearance: Not visually appealing, but not a dealbreaker. Several users have mentioned that they find eClincher's appearance to be unappealing. While this is not a dealbreaker for them, it is worth noting that some reviewers have expressed dissatisfaction with the visual design of the app.
Bugs and glitches: Occasional lock-ups and form breaks require full refresh. A common concern among users is the presence of bugs and glitches in eClincher. Some reviewers have reported experiencing occasional lock-ups or form breaks that can only be resolved by performing a full refresh. This leads to a less than seamless experience while using the app.
Usability and functionality: Lacking, additional development needed. Some users feel that eClincher's usability and functionality are lacking, attributing it to being still relatively new. They suggest that additional development and UX/UI testing would improve the app's functions. It appears that there is room for improvement in terms of user-friendliness and overall effectiveness of the platform.
Users recommend trying the trial version and attending a demo call to explore all the features of the software. They highly recommend it for managing content on social networks and believe it is the best tool for managing social media. Users also suggest adding hashtag analytics to the software and praise the active and quick support provided. They recommend the software for improved productivity, planning, and organizing social media content. Users also recommend it for managing multiple brands and platforms, as well as for monitoring multiple social profiles. They believe that the software offers great value compared to other platforms and is the most complete among them. Users advise comparing its cost and features to other platforms and suggest making improvements based on provided feedback. Overall, users highly recommend giving the software a trial, appreciating its functionality, and finding it worth the time to learn how to use it.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
August 27, 2020
Social Media Power on a Budget
We use eClincher to manage our social media channels. For me, it is huge that they work with Google My Business (GMB), as that is the main focal point of my hyper-local strategy. We manage our Facebook, GMB, and LinkedIn pages with eClincher in the firm's marketing department. It allows me to view our engagement all in one place. We also fill our content calendar well in advance with it, use automation features, and view reports regarding social stats with it.
- Scheduling and duplication
- UTM codes
- Reporting
- Auto-posting with queues
- Monitoring
- Intuitiveness is somewhat lacking with some workflows.
2
marketing
60%
6.0
96.66666666666666%
9.7
N/A
N/A
50%
5.0
28.571428571428573%
2.9
100%
10.0
100%
10.0
- Makes it much easier to manage our social publishing
- Makes it much easier to manage our social engagement
- Makes it much easier to manage our social reporting
I used Sprout in a past life and while it does have some more features and might be a bit more aesthetically pleasing and a tad more intuitive, it doesn't have the queues feature eClincher has, and it is much more expensive. The only feature I miss from Sprout really is the customer history feature.
eClincher is currently being used to schedule social media posts and track performance. It's also being used to monitor incoming sentiment and discover potential influencers talking about our games.
- The "Articles" feed (nestled in the Influencer tab) is an unexpected delight. It can track articles by keywords and even tell you how many influencers are discussing them.
- The scheduling feature is basic but reliable. No real issues with it yet!
- eClincher's customer support team is fantastic. They reply quickly and if they can't solve my problem, they take it to the engineers who can often fix situations by implementing new features to the dashboard. I'm continually amazed at how well they react to user feedback.
- It's not very visually appealing, but this is not a dealbreaker.
- The reporting features could definitely use some work. I still get more value from the native SNS pages, but this is quickly changing. They removed the "export to CSV" functionality, but they plan to reintroduce it soon. As mentioned previously, they really respond to criticism well and update the tool constantly.
- The inbox could use some work. I don't like being directed offsite to view certain comments deemed "requests for further info" when they could just easily display them there.
3
Global marketing, product management, and community management
100%
10.0
70%
7.0
70%
7.0
N/A
N/A
32.857142857142854%
3.3
60%
6.0
70%
7.0
- Our communities just launched, so our impressions are only based on a free trial and the last week of use. Given we've paid a small amount for it, I'd say there's been no real positives or negatives as of yet.
- All social posts have gone live on time, as scheduled (no "apology emails" for message failures like some dashboards do)
- We paid for a full year in advance based on our trial, but then a major feature change occurred right after (the removal of publish as CSV). Even though this feature will be re-introduced soon, it's not a very good experience to pay for something upfront only to have it change immediately.
It's cheap, it's great, and it can do all the things the above can do with great efficiency. It's just a bit uglier to look at than Sprout Social.
My agency uses eClincher to manage the Social profiles and Google My Business pages for all our clients, as well as ourselves. Since we have multiple clients with different social needs, numbers of profiles, and posting frequency, we needed a solution that offered us lots of flexibility without increasing costs. One of our biggest hurdles when choosing a Social Media Management platform was finding one that supported a wide range of platforms (Instagram, Google My Business, Pinterest) but also allowed us to create posting groups for our different clients. eClincher was one of the few (if not the only) platform that offered everything we needed.
- eClincher supports nearly every social network and connects to a large number of sources (blogs, bit.ly, Google Analytics, Google My Business). This makes workflow tremendously easy.
- Posting Groups. At higher levels of service, eClincher allows you to set-up individual brand accounts. My agency isn't at that level, so we utilize eClincher's posting groups to make 1-click groups that post to all of the profiles for each client. This allows us to quickly post a cohesive message across all channels.
- Workflow management: eClincher adds plenty of additional tools to make your workflow fast. Connections to free stock photo services make it easy to add generic pictures to your content. Google Analytics and bit.ly can keep track of statistics and measure success. The Inbox allows you to handle all your clients' accounts from one screen (including comments, messages, reviews, and more). The Feeds and Influencers tabs allow you to understand your market and what's being said. Altogether, eClincher makes a 1-app solution for Social Media Management.
- Appearance: I don't mind the bare-bones look of eClincher (I like the functionality, and would rather have more functions than form). But, I think eClincher will continue to be a successful competitor to some of the bigger Social Media Managment SaaS with more attractive front-ends.
- Bugs: There are a lot of little bugs that pop up that make for less than seamless experience. Occasional lock-ups or form breaks that need a full refresh to reset are particularly noticeable, though not unexpected.
- The App is still new, so much of the usability and functionality is missing. Some additional development and UX/UI testing should improve the App functions.
- When you post a message across multiple platforms, sometimes the post or image isn't in the correct format (e.g. too many characters for Twitter, too long of a video of Instagram). It would be convenient to have a quick solution to post a variant for that channel. As in, if I craft a post for 5 different networks, but it is too long for Twitter, give an option to edit the Twitter version of the post without changing the other platforms. [Right now, my solution is to copy the information, remove the channel in question, schedule the post as is, then create a new post specifically for the offending channel. Not an elegant solution, but still easier than posting directly to the channel.)
2
One of the people in our organization that uses eClincher is a digital marketing strategist that focuses on SEO, social marketing, and other forms of digital marketing. He handles most of the clients and posts, as well as responding to messages, comments, reviews, and more. The other person is in a more leadership position, but handles the social media for a few of the clients due to industry knowledge and familiarity with the product.
70%
7.0
83.33333333333334%
8.3
50%
5.0
25%
2.5
100%
10.0
100%
10.0
80%
8.0
- I estimate that I save around 5-10 work hours each month. It may be more, but I want to put a conservative estimate here. eClincher reduces the amount of time needed to post to each channel, collates all the notifications into one stream, and offers time-saving tools that streamline social media management for multiple clients. This saves me time that I can spend on other projects or client acquisition. Which in turn, could reduce costs for clients or my agency as a whole.
- Scheduled posting allows me to "bank" time (use excess hours or downtime to store posts for later time periods where I may be busier), but it also frees up my weekends and evenings with scheduled posts. Though some platforms offer post scheduling natively (Facebook), many others do not (LinkedIn, Instagram). This offers better time management (especially on fixed-hour contracts) and a healthier work-life balance.
- Hootsuite Free, Hootsuite Pro, Buffer, Sendible, Everypost, CoSchedule, MavSocial, Tailwind, MeetEdgar, Sprout Social and AgoraPulse
In my quest to find the best Social Media Management software, I tried just about every service out there (scrolling through Capterra, TrustRadius, and G2 Crowd to find new programs). I was able to go for about 4 months on free trials alone and kept a log of the pros and cons, and weighed those against time saved and cost. Though there were many "prettier" options out there, eClincher had the most options at the best price point. It also had the best growth options for growing agencies.
2
eClincher is pretty simple to use and doesn't require a lot technical know-how to operate. Anyone who has a decent amount of computer knowledge and set-up the account, connect the services, and create the posting groups. If you have a social media manager or digital marketing expert in your business, they could probably have this up and running within an hour or two.
On going maintenance is mostly just reconnecting the API keys (usually a 1 click process) or connecting new accounts. If you've ever used your Facebook account to log into something, then you should have no problem setting up and maintaining eClincher.
On going maintenance is mostly just reconnecting the API keys (usually a 1 click process) or connecting new accounts. If you've ever used your Facebook account to log into something, then you should have no problem setting up and maintaining eClincher.
- Multiple Client Social Media Management: We have multiple clients, all with varying needs, eClincher gives us a single platform to monitor all our clients and all of their respective social channels. We especially like being able to post to all social channels from one single location. eClincher gives warnings to let you know if the a post is not in the correct format for a channel.
- Trend and Topic Monitoring: Some of clients' social strategy depends on being timely and responsive to current market trends and news. By setting up listening streams, our team can monitor certain keywords, hashtags, or mentions that can let us know what is going on in a niche at any time. There is also a "suggested content" tool that helps gather sources for additional outside content.
- Workflow Management: Our agency has multiple people handling the social accounts. Not only does eClincher make it easy to assign tasks and notifications to certain employees, but it also makes it easy to see what other people have contributed recently. If an employee needs to take off for a few days for vacation or sickness, other employees can see what has already been scheduled and then fill in the gaps. This cuts down on confusion and the number of emails/phone calls while also preventing double posts or missed posts.
- I've noticed I check eClincher far more than actual social media apps or websites. During the day I'd often peruse Facebook, Instagram, and Twitter looking for in-industry posts to share or comment on. That would soak up a lot of my time. But eClincher keeps the feeds in one place, where I can jump in and out without as much scrolling and a more focused view. Its helped open up a few lost moments throughout the day.
- Billing: At the end of the month when I'm doing the invoicing, I like to have an exact number of social posts and interactions for each channel and client. I can go back and see all the posts at the end of the month in one place and tally them up pretty easily. This saves time for me as well as showing the client a quantitative number of the work we're doing.
- As our small agency grows and we have more users and clients to worry about, we'll need to grow our eClincher account size. With the additional size there are new opportunities, such as the Brand accounts that allow you to have an additional silo for each brand.
- Right now, there are a very limited amount of users on our eClincher account, so there's isn't much need for the Assign feature, where you can assign a task or post to a user. As we have more people involved in our account, we will be utilizing this function more often.
- There's also a helpful "Tag" feature in the notification feed that allows you to flag certain items with "Follow Up", "Important", "Lead", and "Influencer". We don't utilize this tool to its fullest potential, but as we grow and get more familiar with the feature, I see us using it much more more.
No
- Price
- Product Features
- Product Usability
- Third-party Reviews
Essentially, eClincher had the most Social Profile connections for the price point. I needed a program that allowed me to connect all the social profiles for all of my clients at the best price point.
I think I would keep a more detailed log, where I explain all my experiences in set-up, posting, etc. My log focused on features I needed/wanted, number of profile connections, cost, and any glaring downsides. I would have liked to keep more detail just so I could put it in a good ebook.
- Implemented in-house
Yes
Setting up eClincher is quite simple. I broke it up into chunks throughout a couple days, but a dedicated person could easily get everything done in a one day.
First, created the account and connected all the associated social media accounts. This is a quick process that is a few clicks for each social channel.
Next, I set up the Posting Groups. These are sets of accounts that are posted together, such a brand's Facebook, Twitter, and Instagram accounts.
Then, I connected other associated integrations such as Google Anayltics, Bit.ly, Google Drive and Feedly.
I then set up the Listening feeds and and Notification feed to show the most relevant information for my needs.
Finally, I invited the other users to the program and assigned the accounts to them.
All in, the process probably took a 6-8 hours
First, created the account and connected all the associated social media accounts. This is a quick process that is a few clicks for each social channel.
Next, I set up the Posting Groups. These are sets of accounts that are posted together, such a brand's Facebook, Twitter, and Instagram accounts.
Then, I connected other associated integrations such as Google Anayltics, Bit.ly, Google Drive and Feedly.
I then set up the Listening feeds and and Notification feed to show the most relevant information for my needs.
Finally, I invited the other users to the program and assigned the accounts to them.
All in, the process probably took a 6-8 hours
Change management was minimal
If your team is used to posting directly to social channels, you'll need to make sure they understand that posting through eClincher is the new norm. Though we didn't have any implementation issues, some users just preferred to do the posts on the social channel rather than through eClincher.
If you're coming from another Social Media Manager program, then you'll want to give the team time to poke around and learn the ropes.
If you're coming from another Social Media Manager program, then you'll want to give the team time to poke around and learn the ropes.
- Software is a little buggy. There were times I would have to refresh or close/reopen the page to see if changes had been made.
- Some accounts were a little harder to connect than others. Pinterest seemed to have some issues, as well as Google My Business. Some of this is due to multiple user accounts and the browser cookies, but it still took additional time.
- Social Posting across multiple channels, the main function of this program, is a cinch.
- Monitoring keywords and hashtags, as well as finding shareable content, is very easy. The feed function can keep you focused while finding all the relevant posts and articles you need.
- The only difficulties arise from small, annoying bugs in the system that crop up eventually. (As most any system will have.)
Yes, but I don't use it
February 13, 2018
eClincher - your onestop tool for Social Media Management
eClincher is a lynchpin in our ability to provide a great service to our clients. Both myself and my creative director use it on a daily basis in order to schedule content, monitor competitor content and keywords, and produce reports. As an organisation it enables us to be hugely productive and it saves us a significant amount of time against undertaking the same activities individually. I would not be without it.
- eClincher enables me to produce white label reports showing statistics and illustrated with graphs. These are produced in seconds against the couple of hours it would take me to produce the same documents manually.
- I love the 'queueing' feature which means I can save evergreen content to queues and have them reposted according to my desired schedule. One of the key benefits to this is that if I am unable to schedule content for whatever reason I am reassured that content will still be posted via queues.
- The integration with tools such as Feedly and Canva is outstanding as it means I have a single dashboard from which to manage most of my day to day activities.
- I struggle to find anything to criticise about this tool. The staff are very accessible and any problems I experience are usually resolved quickly via chat. This includes any 'cons' whereby I have made a couple of suggestions for feature requests and these have actually been developed and implemented.
2
Social Media Consultant
Account Director
Account Director
73.33333333333333%
7.3
82.5%
8.3
80%
8.0
N/A
N/A
80%
8.0
90%
9.0
80%
8.0
- Improved staff productivity tenfold.
- Have not been able to calculate an ROI however, it has enabled us to take on more client accounts therefore improving turnover.
- Buffer, Hootsuite Pro and Sprout Social
There are loads of social scheduling tools out there. I was using Buffer but then found it was limited in terms of listening and reporting so I started to look at a more professional software. I tried Hootsuite but hated the interface, way too busy with the primary focus being on feeds rather than scheduling. Sprout Social I found clunky and hard to use. eClincher was recommended to me by a friend. I think the interface (desktop and mobile) is easy to use but what sets it apart is its support - the live chat is brilliant.
December 19, 2017
Great Product
Score 9 out of 10
Vetted Review
Verified User
My team used eClincher to post on social media platforms as well as to gather and reply to messages and comments in social media and reviews.
- We use eClincher to schedule posts and reply to messages on various social platforms.
- The platform compiles all of the social outlets so that we can see and reply to all outlets in the same dashboard.
- The reporting is wonderful! Easy to generate and easy for clients to read.
- There are so many outlets to post your message, the more on one platform the better. There are a couple of things that we've requested from eClincher and they've always been able to deliver.
- Some of the Instagram functionality is clunky but it's because Instagram doesn't work well with third-party providers. However, the eClincher team is constantly working on improving the platform and they release upgrades often.
5
Social media
Reviews
Reporting
Reviews
Reporting
N/A
N/A
50%
5.0
100%
10.0
N/A
N/A
67.14285714285714%
6.7
50%
5.0
95%
9.5
- great