TrustRadius Insights
Businesses have found that Engage121 is a valuable tool for acquiring new customers and easing their minds. Users strongly recommend the …
Overview
What is Engage121?
Engage121 Enterprise is a social media management, monitoring, publishing and reporting application serving multiple users across an enterprise – from brand managers, community managers, and the marketing team through to individual outlet owners.
Recent Reviews
Pricing
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What is Engage121?
Engage121 Enterprise is a social media management, monitoring, publishing and reporting application serving multiple users across an enterprise – from brand managers, community managers, and the marketing team through to individual outlet owners.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is Engage121?
Engage121 Video
Overview on Engage121 Business Solutions
Engage121 Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Businesses have found that Engage121 is a valuable tool for acquiring new customers and easing their minds. Users strongly recommend the platform for running campaigns and posting advertisements on multiple platforms, as it streamlines the process and saves time. This is particularly useful for agency social media management, allowing users to efficiently handle their clients' social posts and ad budgets. Engage121 has proven to be beneficial for the franchising industry as well, enabling simultaneous scheduling and posting of content across multiple accounts. This ensures consistency and reduces the workload for different franchise locations. Furthermore, franchisees can sign up for Engage121 to receive posts from the corporate office, providing them with ready-made content in case they don't have the time to create it themselves. Additionally, editorial staff often utilize Engage121 to post content across various social media channels on behalf of specific brands. Altogether, Engage121 has become a valuable solution for businesses seeking effective and efficient social media management.
Efficient Social Media Campaigns: Many users have found Engage121 to be particularly helpful in reaching new clients quickly, indicating that the platform is effective in its purpose of running social media campaigns and advertising products.
Industry-Specific Features: Engage121 proves beneficial for the franchising industry and industries with multiple locations. This suggests that the platform has features and functionalities specifically designed to cater to the unique needs of these industries.
Time-saving Content Scheduling: Users appreciate the ability to schedule content ahead of time and have it automatically posted. This feature saves significant time and effort for users, enhancing their productivity and allowing them to focus on other tasks.
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Inconsistent Website Loading: Several users have expressed frustration with the inconsistent and sometimes incomplete loading of the Engage121 website. This can disrupt their workflow and hinder their ability to efficiently manage social media tasks.
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High Price Compared to Competitors: Many reviewers feel that the price of Engage121 is higher than other software options available in the market. This pricing discrepancy makes it less appealing, especially for budget-conscious users seeking cost-effective solutions.
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Confusing Facebook Page Mentioning: Users have reported difficulties when trying to mention Facebook pages within Engage121. They find this process confusing and often require assistance from higher-up administrators, resulting in inefficiencies and delays in their social media management activities.
Attribute Ratings
Reviews
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February 26, 2016
Enagage121 Review
Engage121 is used by editorial staff to post to social media channels using the face of a particular brand.
- It does a good job of allowing for scheduling social media posts in advance.
- Mentioning other Facebook pages without the help of higher up administrators is not possible.
- Following other users of Facebook, Twitter, etc. is not straightforward like it is when just using the social media channels themselves.
- Interaction back and forth is not as easy as on the social media channels themselves.
- Making edits to already posted content isn't possible.
I only know that editors and the social media team use it, but there could be other's who do.
2.5%
0.3
50%
5.0
N/A
N/A
40%
4.0
28.333333333333336%
2.8
N/A
N/A
N/A
N/A
- Scheduling posts ahead
December 04, 2015
+ & - of E121
Engage121 is a good platform for the franchising industry. You can schedule content and it gets posted on multiple accounts at the same time. This helps keep content consistent as well as take some of the workload off of the different locations. It's a great product for publishing content and running campaigns.
- Software updates quickly
- Customer service with Engage121 is very quick
- Uploading images after you start a post
- Analytics could be better
- Better customer service
- Broader footprint in the social media realm
90%
9.0
82.5%
8.3
90%
9.0
85%
8.5
93.33333333333334%
9.3
76.66666666666667%
7.7
90%
9.0
- Manalto
Manalto is a platform that's identical to E121. One good thing about Manalto is the uploading images function. You can upload them anytime in the posting process.
December 04, 2015
Engaging Engage121
Franchisees within our brand would sign up to use Engage121. From the corporate office, I would then submit posts for the franchisees' social media pages. The platform was entirely opt-in for our users. Franchisees would also have the option to either accept the posts via email, or override that function. It helped business owners have a foundation of content on social media, in case they didn't have the time to do so themselves.
- Email post approvals to users. Allows for decision of content.
- Great support team. Easy to work with, and fast and reliable.
- Multi-faceted, including adding other apps and pages to social pages.
- The platform was rather slow, and sometimes glitchy to use.
- Would like more detailed analytics that breaks down each social page attached to the platform rather than general, over-arching analytics.
- Pricing is high for the functionality.
6
The direct users are all my position: local marketing specialists. Each of us are in change of a different brand and help franchisees improve their marketing in their local area.
- Increased employee efficiency
- Easier to submit posts and enhance social media pages
- Consistent brand messaging
15%
1.5
55%
5.5
N/A
N/A
40%
4.0
70%
7.0
60%
6.0
80%
8.0
- Manalto and Hootsuite
I did not have a role in choosing Engage121.