TrustRadius Insights
EPX has been a game-changer for businesses looking for a trustworthy gateway payment resource. Users have praised EPX for providing a …
Overview
What is EPX?
EPX (Electronic Payment Exchange) is an international payment platforms that provides end-to-end PCI-compliant payment processing. EPX is a North American Bancard brand.
Recent Reviews
Leaving a review helps other professionals like you evaluate Payment Gateway Software
Be the first one in your network to review EPX, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is EPX?
EPX (Electronic Payment Exchange) is an international payment platforms that provides end-to-end PCI-compliant payment processing. EPX is a North American Bancard brand.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
3 people also want pricing
Alternatives Pricing
What is Authorize.net?
Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts…
Product Details
- About
- Tech Details
What is EPX?
EPX Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
EPX has been a game-changer for businesses looking for a trustworthy gateway payment resource. Users have praised EPX for providing a highly reliable payment processing platform, helping with reconciliations and visa/mc acquiring while keeping merchant service fees as low as possible. These features have helped businesses maximize their run rates efficiently and cost-effectively.
Users have also appreciated the ease of accepting loan payments from any FI as ACH or debit card, making indirect and over-the-phone loan payments much easier, which has helped save time and resources. Additionally, EPX's API has been excellent for integrating into healthcare payment solutions, providing an efficient process for all clients while still enabling unique features for each of their clients. Customers appreciate the ability to quickly view reports with EPX, making it easier to track fees and charges with daily statements.
However, there have been some concerns related to clerks overcharging customers resulting in long refund processes of 5 to 10 business days that can upset customers. Despite this issue, EPX's support has helped users overcome challenges and meet aggressive timelines with solutions that other clients had not yet completed. Overall, EPX provides a seamless and secure payment processing system that has made a significant impact on businesses' efficiency and cost-effectiveness.
Reliability: Users have consistently praised the reliability of EPX's payment processing system. Many reviewers have mentioned that payments are processed quickly and efficiently, with next-day delivery being a common feature. Additionally, users found chip credit card processing times to be just as quick as the swipe method.
Ease of Use: A significant number of users have stated that EPX is easy to set up and integrate with existing software vendors. They appreciate the seamless process and simplicity of working with EPX.
Customer Support: The level of customer support provided by EPX has been highly praised by many users. Representatives take a hands-on approach in resolving issues quickly and efficiently. Users also appreciated their responsiveness in answering inquiries promptly.
Difficult Verification Process: Some users have found the verification process unreliable and difficult to navigate, causing frustration for those trying to complete transactions.
Non-User-Friendly Customization of Reports: For some users, customizing reports was not an intuitive experience, resulting in confusion and difficulty generating desired reports.
Poor User Interface: A few users felt that the website could be more user-friendly and that the software's user interface was difficult to navigate, leading to inefficiencies and potential errors when using EPX.
Users of EPX have provided several recommendations based on their experiences with the product. Many users have found EPX to be a great partner for individuals who need direction and assistance in getting started. They appreciate the support and guidance provided by EPX in helping them navigate through the process.
Reviewers recommend putting EPX to the test. They suggest trying out the product and exploring its functionalities to truly understand its capabilities. By putting EPX to the test, users can gain a better understanding of how it can meet their specific needs.
Some users have mentioned that while EPX is a valuable solution, there may be other companies that can assist with minimal requirements and specific demands. They suggest exploring multiple options to ensure that all individual needs are met effectively.
Overall, these recommendations highlight the importance of EPX as a supportive partner in getting started, conducting thorough testing before making a decision, and considering other potential solutions that may align more closely with specific requirements.