EverWebinar offers promise but fails in key area
- provide an application for automated webinars
- helps promote services
- severly impacting my FB marketing campaign
Genesis Digital in La Jolla offers EverWebinar, the company's webinar marketing platform.
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
Data can be exported via a CSV or Excel file for further reporting and analysis outside of the tool.
Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.
High quality audio connection is consistently available, with few or no interruptions.
Attendees can access meetings/webinars from mobile devices.
Features related to hosting and attending meetings and events online.
Scheduling capabilities integrate with users’ Calendars.
Meetings and webinars can be recorded for playback.
Presenters can present slideshows during the meeting within the web conferencing platform.
Attendees can register in advance for upcoming online events (such as webinars).
Features related to collaboration between attendees during web conferences, webinars, and other online events.
Presenters can ask for audience input.
Attendees can ask questions during the presentation.
Features related to the security of meetings and other events held via web conferencing/webinar software.
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Features related to the marketing and branding of online events, and use of online events for marketing purposes.
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
EverWebinar has been a game changer for many users, saving them hours and days by eliminating the need for live classes. The ability to set up pre-recorded webinars every 15 minutes has been a major time-saver, allowing users to automate their webinar process and reach a wider audience. However, some users have found the software to be unintuitive, which can hinder their ability to effectively use it. For those integrating with Kartra, EverWebinar has been a deciding factor due to its seamless integration. On the other hand, some users looking for webinar technology specifically for pre-recorded events have found alternative options more beneficial than EverWebinar. While some users used to love EverWebinar and recommended it, they now see it as a basic and expensive solution that lags behind other providers.
Despite these mixed reviews, EverWebinar is still recognized as a well-maintained platform for automated webinars with features like Q&A sessions, live chat, and polls. Users have been able to run evergreen promotions by gating content and making people opt-in or pay to watch the webinar. Additionally, EverWebinar allows users to set up automated sales funnels and generate qualified leads from different time zones. Its custom live chat during recorded events and moderation of comments from the moderator room have proven invaluable for many users. It has also been useful for hosting daily informational webinars and offering weekly or daily webinars to prospects without the need for live hosting. EverWebinar's ability to create evergreen webinars that capture leads and make sales while users sleep has impressed many.
However, there are areas where improvements could be made. Some users have criticized EverWebinar's analytics and tracking capabilities, calling for enhancements in this area. Despite this drawback, the integration with CRM systems and automatic email follow-ups have made the registration and tracking process easier for users. EverWebinar has been recommended as a must-have software for webinar funnels, particularly by users in the online education sector. However, some users have experienced difficulties with EverWebinar's support system, leading to unresolved issues and frustration. Nevertheless, EverWebinar has served as a reliable replacement for Zoom to hold online classes, further expanding its range of use cases.
Valuable Automation Tool: Users have found EverWebinar to be a valuable tool for automating the process of streaming events. Many reviewers appreciate that all they need is a recorded version of their webinar, allowing them to reach prospective customers at a time that works best for them.
Convenient Integration Capabilities: The platform's integration capabilities, such as with Facebook pixel, have been praised by users. They find it easy to set up and appreciate the convenience of having all the necessary integrations readily available.
Helpful Analytics and Chat Features: The analytics and chat features of EverWebinar have been well-received by users. They find the analytics helpful in tracking attendees and their engagement with the webinar, while the chat feature allows for interaction and simulates a live event.
Difficult to Use: Several users have found the software difficult to get the hang of initially, with some struggling to navigate through the clunky interface and expressing dissatisfaction with the customer service. They mentioned that it took them a while to figure out how to access certain features and that updates may not be saved properly.
Limited Customization Options: Some users have expressed their desire for more customizable options on the registration form and webinar room's appearance. They felt that there were limitations in terms of flexibility in standard templates and editing certain elements like text in buttons.
Poor Customer Service: Many users have highlighted their dissatisfaction with the customer support provided by Everwebinar. They felt that responses were canned, serious bugs were not addressed, and reaching out for help via email was not ideal in live event scenarios. Some users also mentioned difficulties tracking their support tickets due to different passwords and complications.
Users consistently recommend EverWebinar for its reliability and user-friendly interface. They praise its power, ease of setup, and seamless integration with other systems. Users suggest trying EverWebinar to save time and effort in running evergreen promotions and gated video content. The data provided for each webinar is also appreciated by users. Furthermore, users believe that EverWebinar offers more required features compared to other automated webinar software. However, they recommend exploring Zoom Webinar for live webinars. One cautionary note from users is to avoid using a product that prioritizes self-promotion over serving the user's outcome. Users advise utilizing EverWebinar for recorded webinars that create a sense of live engagement. Lastly, users recommend trying EverWebinar during the trial period, seeking feedback from others on different platforms to make an informed decision.