Worldpay from FIS
Worldpay from FIS
Worldpay from FIS
Overview
What is Worldpay from FIS?
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels.
Worldpay from FIS...
Recent Reviews
Reviewer Pros & Cons
View all pros & consVideo Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Worldpay from FIS, and make your voice heard!
Pricing
View all pricingEntry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Would you like us to let the vendor know that you want pricing?
5 people want pricing too
Alternatives Pricing
Product Demos
Who is Worldpay
02:32
Product Details
- About
- Competitors
- Tech Details
What is Worldpay from FIS?
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels.
Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and debit card payments. Accepting fast, safe and convenient credit and debit cards for cryptocurrency payments helps platforms gain new customers and boost transaction revenue. The vendor states that Worldpay will help users reach more users, identify payment options that drive conversions. Their crypto payment processing helps reduce churn and ensure all payments are processed seamlessy.
Worldpay from FIS Video
Who is Worldpay
Worldpay from FIS Competitors
Worldpay from FIS Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
View all alternativesCompare with
Reviews and Ratings
 (15)
Attribute Ratings
Reviews
(1-7 of 7)- Popular Filters
Companies can't remove reviews or game the system. Here's why
We needed a system to allow us to process international Credit cards that are compatible with Apple pay. We ended up using Worldpay as our Gateway to provide the broadest support for our needs. We leveraged it in conjunction with our eCommerce and OMS to be able to tokenize and capture transactions.
- It has broad support for networks and software solution.
- It is fairly easy to implement and configure.
- Has good technical support when you have the proper contact.
- The account teams that are assigned are not technical.
- It can be very hard to get answers if you talk to the wrong person.
- There is long lead times in account set up.
March 23, 2022
Worth the try!
Worldpay currently works with our software. A lot of our clients become integrated with World Pay's services, as it provides them a lot of benefits to be integrated and use our software at the same time. By our clients being integrated, it helps prevent chargebacks and allows them to use a wide variety of our services because of this.
- Secures payments from clients.
- Prevents chargebacks.
- Allows a wide variety of payment methods.
- Customer service.
- Response time from customer service.
January 29, 2022
The Bigger They Are, The Worse They Perform
Score 1 out of 10
Vetted Review
Verified User
We use Worldpay as both our credit card processor and payment gateway. Our use case is relatively large (10 locations) and affects much of our business. The problems we are having include gift card fulfillment, gift card functionality, duplicate charges, regular crashes, comically bad customer service, weak credit card fraud prevention, repeated onboarding errors that disrupt a smooth transaction, inability to identify IP addresses for fraudulent charges after 30 days, and SO MUCH MORE! The benefit we have realized is that we now understand what a massive mistake it was to sign a Worldpay contract.
- Nothing worth mentioning
- Botching the onboarding process in new and creative ways
- Damaging our reputation with customers because of errant charges
- Raising my blood pressure
- Wasting my time
- Driving me to drink
- In my experience, Some of the WORST tech support/customer service I've ever experienced
- Two of the last four years, gift cards crashed for multiple days during our Black Friday sale
- Duplicate charges
- Fraud controls are weak and (for gift cards) cost extra for dubious protection
- It took them over a month (and constant badgering) to give us a copy of our contract
- The system crashes quite a bit, leaving our locations without any ability to charge customers
- I dread having to deal with WorldPay, yet have to on a daily, if not weekly, basis
December 03, 2021
RUN from FIS/Worldpay!
Score 1 out of 10
Vetted Review
Verified User
Credit Card processing
- processing seems accurate
- customer service
- customer service
- customer service
Score 1 out of 10
Vetted Review
Verified User
Small businesses suffer from using all this fraudulent organization that keeps changing their name from vantive, to mercury to worldpay all to hide their action. Small businesses are the most hit with this pandemic. We do not have different departments to monitor some of these big companies that routinely milk small businesses into closing down.
We are an indoor entertainment business for kids to play and have birthday parties. We are a family owned business with 8 employees. In March 2020 we were forced by the government to close down due to COVID. This destroyed us. As we did not have departments, we only contacted Worldpay (Vantive or Mercury) to inform them to stop collecting processing fees as we are not making any sales. They informed me that they will take care of it as they understand our situation. I believing them thought that was settled and moved on to other vendors that we needed to contact. To my greatest surprise no action was taken, this big company had continued to milk us a small company fighting to survive dry to extinction. They and so many other big companies continued to carry out their wickedness and selfishness. Below is details of they milking:
The federal government needs to find a way to regulate and monitor the activities of some of these big companies that take advantage of small business to enrich themselves. We have finally CLOSED DOWN as we could not survive, but we need to try to recover our funds from all these organizations.
We are an indoor entertainment business for kids to play and have birthday parties. We are a family owned business with 8 employees. In March 2020 we were forced by the government to close down due to COVID. This destroyed us. As we did not have departments, we only contacted Worldpay (Vantive or Mercury) to inform them to stop collecting processing fees as we are not making any sales. They informed me that they will take care of it as they understand our situation. I believing them thought that was settled and moved on to other vendors that we needed to contact. To my greatest surprise no action was taken, this big company had continued to milk us a small company fighting to survive dry to extinction. They and so many other big companies continued to carry out their wickedness and selfishness. Below is details of they milking:
01/05/2021 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.84 | |
12/08/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $284.84 | |
11/05/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $69.97 | |
11/05/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.84 | |
10/06/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $268.95 | |
10/06/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $324.86 | |
09/08/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $69.97 | |
09/08/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.84 | |
08/05/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $155.21 | |
08/05/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $211.32 | |
07/07/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $69.95 | |
07/07/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.88 | |
06/05/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $69.95 | |
06/05/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $125.84 | |
05/05/2020 | CORPORATE ACH 4445023957092 VANTIV_INTG_PYMT BILLNG | $35.40 | |
05/05/2020 | CORPORATE ACH 4445023957050 VANTIV_INTG_PYMT BILLNG | $95.36 |
- They deduct their percentage in a timely manner
- Empathy for the small businesses they claim to help
- Expensive processing machines
March 03, 2020
Vantiv is a great option despite minor drawbacks
Vantiv is used primarily by Accounts Receivable to obtain incoming payment details and reporting. Some other departments, such as Financial Planning & Analysis, Accounts Payable, as well as our Financial Executive Committee, use Vantiv as well for some reporting. Vantiv allows us to view and download reports of all deposits across multiple accounts. Through Vantiv, we also view and reply to credit card disputes from customers. We can process credit card transactions through Vantiv as well.
- Vantiv's credit card processing terminal is very straightforward, easy to use, and fast.
- Vantiv's credit card dispute portal provides beneficial information regarding disputes and chargebacks. Even the customer number associated with the charge is provided, which cuts down on time needed to research conflicts.
- The Vantiv homepage/dashboard is structured in a very easy to navigate fashion.
- The website often crashes while downloading reports or switching between modules.
- The phone support is lacking - support is available 24/7, but it is difficult to find a rep that is knowledgeable and can provide the answers you are looking for.
- There are hidden fees that are not disclosed when opening the account.
March 21, 2018
Vantiv/WorldPay
We use Vantiv to process payment for magazine subscriptions for our company. It is only used by that department. It allows customers to easily pay with any of the 4 major credit cards, and they are easily compiled into one, easy to read report for me to keep track of. I also appreciate the monthly billing statement they produce for the credit card charges.
- Great reports
- Accepts all 4 major credit cards
- Easy to read billing statement
- Better customer service
- Roll the monthly service fee into the monthly billing
- Better communication with account reps