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What is Flywire?

Flywire headquartered in Boston offers their secure global payment platform to keep money moving around the world. Flywire offers a custom payment solution and collections network, and is designed to streamline payments process from start to finish.

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Flywire has revolutionized international payments by providing a seamless and efficient platform that saves users time and money. With the …
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What is Flywire?

Flywire headquartered in Boston offers their secure global payment platform to keep money moving around the world. Flywire offers a custom payment solution and collections network, and is designed to streamline payments process from start to finish.

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  • Premium Consulting/Integration Services

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What is is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

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What is Flywire?

Flywire Technical Details

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Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Flywire has revolutionized international payments by providing a seamless and efficient platform that saves users time and money. With the ability to support multiple currencies, businesses can now easily navigate transactions with clients from around the world. Users have praised Flywire for its transparency and efficiency, allowing for quick and reliable international payments. The platform offers secure currency exchange and provides visibility into estimated delivery times. Additionally, the nominal charges for currency exchange payments make it highly beneficial for users across different countries.

One of the standout features of Flywire is its ability to streamline the payment process. Users can track payments in real-time and receive notifications upon completion, ensuring peace of mind and eliminating any uncertainties. This feature has proven particularly valuable for educational institutions, as it allows them to easily receive fee payments from international students in their home currency. Furthermore, Flywire offers quick quotes for international student payments, simplifying the often complex process.

Flywire solves various problems related to international payments through its commitment to cost transparency, real-time tracking, multiple payment methods, and customized industry solutions. Users have highlighted how the platform has helped resolve issues with accounts receivable and payments. Moreover, trust is a key benefit of using Flywire for wire transfers and bill payments over $10,000.

Although some users have reported a delay in reporting wire transfer data, overall feedback on Flywire's service has been positive. While there may be occasional challenges with payment deadlines or overpaid amounts, users greatly appreciate the convenience and safety that Flywire offers when sending money internationally.

Reliability and Security: Users have expressed their trust in Flywire, considering it to be a reliable and secure platform. They appreciate the strong commitment to data security, which gives them confidence that their personal and financial information is well-protected.

User-Friendly Interface: The user interface of Flywire has received high praise for its ease of use and intuitive design. Users find it simple to navigate, making fund transfers smooth and hassle-free. Additionally, they find the payment breakdown feature helpful as it provides a clear breakdown of taxes and base amounts.

Real-Time Payment Tracking: Flywire offers transparent and real-time payment tracking, allowing users to monitor their transactions with ease. This feature gives users peace of mind by providing visibility into the progress of their payments throughout the entire process.

Delays in Payment Processing: Some users have experienced occasional delays in payment processing, which can be frustrating and disrupt payment timelines. This has been mentioned by multiple users who have stated that transactions take a significant amount of time to complete.

Limited Customer Service Availability: Flywire's customer service availability during peak hours may be limited, leading to delays in getting assistance and resolving issues. This challenge has been reported by several users who require immediate support or have urgent inquiries but are unable to receive timely assistance.

Lack of Support for All Currencies: Flywire may not support all currencies, which can be a problem for businesses that need to make payments in less common or exotic currencies. Several users have expressed concern about this limitation and its impact on their ability to conduct international transactions smoothly.


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David Chang | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
At the educational institution in which I work, students (in particular, international students) use our wiring payment option (Flywire) to make payment for the tuition of their classes. So far the use of this payment option has been smooth; however, there seems to be a delay in the data that gets reported to us (a few days, maybe) after a wire transfer has been made. So, if a student has an upcoming payment deadline to pay for classes, that student sometimes is notified by our school that he/she still hasn't paid in a timely manner and may get dropped from their classes due to non-payment, but the student may insist that payment was in fact made. Also, if an amount is paid for that is larger than the outstanding balance, the overpaid amount gets wired back to the source from which it came; however, sometimes the student has that done intentionally in order to have some monetary credit in their account balance with our school.
  • It accepts a wire transfer from virtually all nations outside the U.S.
  • The customer service support is helpful.
  • Once payment information in our system is updated, it allows for payment for classes from overseas to run smoothly.
  • Delay time could be shortened between the actual time of payment and the confirmation of payment.
  • It could allow for the payer to pay more than the outstanding balance without rejecting additional amounts of money.
  • Refund information by way of Flywire is a little vague.
Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.
  • International payment options
  • Customer support
  • Confirmation of payment for both the organization and for the student / payer
  • Cannot think of any negative impact
  • A good number of students are using Flywire to pay for their classes, so it is growing in popularity
  • It reduces the amount of foot traffic at the cashier / payment office when it comes to issues involving payment of classes.

Flywire is relatively simple to use with much quicker response time when it comes to customer support.
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