Name: GetWhy
Author: GetWhy

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Help Authoring

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Knowledge Management

Supply Chain Visibility

Traceability

Enterprise

Accounting

Financial Research

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Engagement

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

AIOps

Bug Bounty

Build Automation

Cloud Storage

Code Review

Data Center Outsourcing (Canada)

Data Integration

Data Recovery Service

Database-as-a-Service (DBaaS)

Encryption Key Management

Enterprise Service Bus

Fraud Detection

Integration Platform as a Service (iPaaS)

Low-Code Development

Mobile Data Security

Network Performance Monitoring

Rack Servers

Secure Access Control

Value Stream Management

Web Access Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Creative Management

Cross-Channel Campaign Management

Customer Journey Analytics

Email Marketing

Grant Management Software

Marketing Attribution

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Conversation Intelligence

Customer Relationship Management (CRM)

Predictive Sales Analytics

Sales Dialer

Sales Training

Sales

Security Orchestration, Automation and Response (SOAR)

Security

Apparel

Estate Planning

Hospital Management

Insurance Underwriting and Rating

Last Mile Delivery

Online Ordering

Plagiarism Checker

Shipping

Veterinary

Vertical-Specific

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### Client Communication
Users generally praise GetWhy's client communication capabilities for providing a quick and easy way to engage with clients through text messaging. The platform's ability to facilitate real-time responses and organize conversations efficiently has been well-received by users. While some minor drawbacks have been noted, such as challenges in searching for clients or limitations in group communication, overall, users appreciate the convenience and effectiveness of communicating with clients via GetWhy.

### Customer Engagement
Users generally praise GetWhy's customer engagement capabilities for its effectiveness in reaching out to different groups and organizing communication efficiently. While some users express minor concerns about certain functionalities, overall, the platform is seen as a valuable tool for enhancing client communication and engagement. The ability to send personalized messages to specific customer segments is highlighted as a key strength, allowing for a more tailored and impactful approach to engaging with clients.

### Text Messaging Features
Users generally appreciate GetWhy's text messaging capabilities for client communication and engagement. The ability to send automated bulk messages and personalized texts has been well-received. However, some users have expressed concerns about the lack of flexibility in creating away messages and the inconvenience of not being able to send out-of-office messages. Despite these minor drawbacks, the overall consensus is positive regarding the efficiency and convenience of using text messaging features on the GetWhy platform.

### Market Research Tools
Users have expressed mixed opinions about Sonar's market research tools capabilities. While some appreciate its ease of use and ability to track calls efficiently, others have highlighted challenges in downloading and sorting through data. The platform's functionality with properties and searching for clients has received both praise and criticism, with some users finding it helpful for organizing contacts and others noting difficulties in locating specific clients. Additionally, the tool's integration with external platforms for data transmission has been commended, although some users have suggested improvements in custom properties and search functionalities.

### Lead Generation
Users generally praise Sonar's lead generation capabilities. The platform's ability to connect with external tools and platforms for lead outreach has been highlighted as a significant advantage. Users appreciate the ease of bulk messaging and personalized communication, which enhances lead management and marketing efforts. Additionally, the effectiveness of SMS in reaching prospects quickly and efficiently has been a key factor in user satisfaction with Sonar's lead generation features.

### Automated Responses
Users appreciate the efficiency and convenience of GetWhy's automated responses, particularly highlighting the ease of creating and using canned responses. The ability to schedule messages and receive instant alerts for replies is also well-received. However, some users mention challenges in accessing and editing customer properties for automation purposes, indicating room for improvement in this aspect of the automated responses feature.

### Notification Systems
While some users appreciate the convenience of receiving email notifications and the ability to set alerts for messages, others have reported issues with missed notifications and the need for a more robust smartphone app. The general sentiment seems to be a mix of satisfaction with the current notification options and a desire for further enhancements to improve the overall user experience.

### Sales Enablement
Users generally praise GetWhy's sales enablement capabilities, particularly its seamless integration with Salesforce for efficient communication and tracking within sales teams. While some users express minor concerns about certain functionalities, overall, the consensus leans towards the effectiveness and convenience of GetWhy's sales enablement features. The ability to send messages from various platforms and the ease of use are highlighted as key strengths, enhancing the overall sales process for many users.

### CRM Integration
Users consistently praise GetWhy's CRM integration capabilities, highlighting its smooth integration with Salesforce as a key strength. The ability to track conversation threads and manage client interactions within the CRM system has been a valuable asset for many users. While there may be minor areas for improvement, overall, the sentiment towards GetWhy's CRM integration remains positive and impactful for enhancing organizational efficiency.

### Real-Time Analytics
Users consistently highlight the reliability and efficiency of GetWhy's real-time analytics capabilities, particularly in tracking communication threads and improving response rates. While some users mention minor challenges in managing large volumes of messages, the overall sentiment leans towards the platform's ease of use and significant benefits for team productivity. The integration with Salesforce and the ability to send targeted communications are also praised, showcasing the value of real-time analytics in enhancing operational effectiveness.

### User Experience
Users have expressed mixed feelings about the mobile compatibility of Sonar, with some encountering difficulties and multiple logins when using it on the go. The absence of a dedicated app has also been highlighted as a drawback, leading to inconvenience and potential privacy concerns. Despite these challenges, users appreciate the platform's ability to facilitate quick responses and maintain a professional communication channel with clients. The feature allowing for personalized interactions and automated bulk messaging has been well-received, contributing to improved efficiency in client onboarding and communication processes.

Users have found the product to be a valuable tool for managing their customer relationships and organizing contact information. They appreciate its ability to track interactions, helping them stay organized and responsive to their customers' needs. In addition, customers have praised the product's robust reporting and analytics capabilities, which provide them with valuable insights into their sales and marketing efforts. This allows them to make data-driven decisions and optimize their strategies for better results. 

The product's seamless integration with other software systems has also received positive feedback from reviewers. Users find it easy to sync data and streamline workflows, saving time and effort in managing different tools. Moreover, the product's task management features have proven helpful in assigning and tracking tasks within teams, ensuring that nothing falls through the cracks.

Customers have reported great success with the product's email marketing capabilities. They find it effective in reaching and engaging their target audience, leading to improved customer acquisition and retention. Furthermore, reviewers have highlighted the customizable dashboards that the product offers. These dashboards allow users to easily view and analyze data according to their specific requirements, providing them with a comprehensive overview of their performance.

Users have appreciated the convenience of the product's mobile app for accessing and updating information on the go. This allows them to stay connected and productive even when they are away from their desks. Additionally, customers have praised the exceptional customer support provided by the product's team. The support team is responsive and helpful in resolving any issues or answering questions promptly.

Reviewers have consistently mentioned that the product's user interface is intuitive and easy to navigate. This makes it accessible to users of all skill levels, ensuring a smooth user experience for everyone. Lastly, users have found the product's automation features to be a valuable time-saving tool. By automating repetitive tasks, they can focus on more strategic activities, resulting in increased productivity.

Overall, the product has proven itself as a versatile solution for managing customer relationships, tracking interactions, and generating valuable insights through reporting and analytics. Its integration capabilities, task management features, email marketing capabilities, customizable dashboards, mobile app convenience, excellent customer support, user-friendly interface, and automation features make it a valuable asset for businesses of all sizes.

Well-Designed Interface: Several users have praised the product's well-designed and intuitive user interface. They have found it easy to navigate and perform tasks efficiently. This positive feedback indicates that the design and usability of the interface meet users' expectations, contributing to a seamless user experience.

User-Friendly Nature: Many reviewers appreciate the user-friendly nature of the product's interface. They find it easy to quickly accomplish their desired tasks without any confusion or difficulty. The intuitive layout and clear instructions make it convenient for users to use the product effectively.

Helpful Customer Support: Some users have mentioned that they had a positive experience with the customer support team. They found them helpful in addressing their queries or concerns effectively. Having access to reliable customer support enhances overall satisfaction with the product and ensures a smooth user experience.

GetWhy (formerly Sonar) is a platform that helps solve three challenges in video based research:

1) how to write the questions that will get needed answers,
2) how to process, analyse and organise data to be able to create insights,
3) how to store, search and share insights across the organisation.

Lite

Elite

Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.

Research Core 1

GetWhy

Market Research

Sonar is a next-generation insights company. Powered by Gen AI, Sonar's end-to-end insights platform delivers best-in-class quality consumer insights at unprecedented speed and at a fraction of the cost of traditional insights companies.
<br><br>Sonar puts your marketing idea, concept, or content in front of your audience, and gathers their video response into actionable insights. We’ve trained our Gen AI platform to perform tasks within minutes, that would take a human days to do:<br><ul><li>transcribing speech,</li><li>conducting emotional and sentiment analysis, and</li><li>identifying and gathering key insights across as many video interviews as you choose.</li></ul>From research question to insights in down to 4 hours. So you can focus less on analysing and more on creating concepts, products and campaigns that are on point. Want to know more about Sonar? Then book your free demo <a href="https://sonarapp.com/book-a-demo/" target="_blank" rel="nofollownoopener">here</a>.

Tools and techniques that enable qualitative and quantitative research into consumer markets.

Competitor and Industry Benchmarking

Enables users to compare their performance against specific competitors or their industry as a whole. This may include cross-channel traffic, audience engagement, market share, tech stacks, strategy, etc.

Competitor Research

Quantitative and qualitative tools that are used to identify competitors and assess their strengths and weaknesses, with a view toward identifying competitive advantages and opportunities for improvement.

Web Traffic Analysis

The ability to analyze, segment, and track competitive web traffic with usage metrics based on traffic share, pricing, paid search, demographics, geographic region, customer journeys, engagement, user sentiment, etc.

Consumer Feedback

The ability to collect feedback from customers, prospects, focus groups, interviewees, etc.

Competitor alerts

Alerts notify users when their competitors have entered a new customer segment, modified their strategy, incorporated new products or services, changed their prices for specific products, etc.

Market Insights and Reports

Reports, newsfeeds, and information related to events, industry trends, or competitive insights.

The most important features for the effectiveness of a financial research platform

Public Company Data

The ability to access fundamentals, earnings, or other information through company filings and other sources

Private Company Data

The ability to access fundamentals, earnings, or other information for companies that are not publicly listed

Industry and Sector Research

The quality and completeness of analyses and research on the overall performance and outlook of specific sectors and industries

Industry-Specific Information

The quality and completeness of industry-specific information, e.g., the progress or success of clinical trials in the pharmaceutical industry

Independent Research Access

The ability to access third-party analyses, e.g., Morningstar reports

Search Tools

The quality and effectiveness of tools to help locate specific and relevant information within the platform

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

Contact information

Information about individual contacts is available and high quality.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

GetWhy
Formerly Sonar App

Overview

What is GetWhy?