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GoCardless has been widely praised for its ability to simplify the payment process for customers. Users appreciate that the platform …
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What is GoCardless?
GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment…
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What is GoCardless?
GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner…
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What is GoCardless?
GoCardless Video
Visit https://fast.wistia.net/embed/iframe/yk8p06eulr?videoFoam=true to watch GoCardless video.
GoCardless Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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GoCardless has been widely praised for its ability to simplify the payment process for customers. Users appreciate that the platform enables easy payments through a portal without incurring any fees, making it an attractive option for those looking for a convenient and cost-effective solution. The integration with web portals also allows for seamless payment processing, minimizing the need for expensive credit card payments and converting customers to ACH direct debit.
Small businesses have found GoCardless particularly beneficial, as it provides a low-cost solution for receiving payments through direct debit. This is especially advantageous for customers who may not be tech-savvy, as the platform is quick and easy to set up and integrates well with different website landing pages. Moreover, GoCardless eliminates the need for customers to create standing orders and reduces manual payment processes by facilitating monthly recurring payments.
Another key use case of GoCardless is in managing installment payments. The platform allows businesses to collect direct debit payments from customers who prefer to pay in installments, improving timely payment rates and streamlining cash flow. Additionally, GoCardless offers effective business data reporting, enabling users to make informed decisions for enhancing production. Its powerful performance has also been noted by users, contributing to successful acquisitions.
Furthermore, GoCardless provides solutions beyond borders, serving customers in multiple countries including the UK and Germany. It has proven effective in online purchasing and subscription services, allowing customers to easily subscribe to quarterly subscriptions. For businesses using Xero as their accounting software, integration with GoCardless ensures seamless reconciliation of recurring payments, streamlining financial processes.
Overall, GoCardless offers a range of user-driven use cases that address various pain points faced by businesses and customers alike. From simplifying payment processes and reducing costs to improving timely payments and providing powerful reporting tools, GoCardless has positioned itself as a valuable solution in the realm of direct debit payments.
Smooth and efficient onboarding process: Several users have praised GoCardless for its smooth and efficient onboarding process, allowing for easy customer integration. They have found that the implementation of GoCardless was hassle-free and seamless, enabling them to quickly start accepting direct debit payments.
Responsive customer service: Many reviewers have appreciated the excellent customer service provided by GoCardless. They have found the support team to be helpful and responsive, particularly in resolving technical issues or troubleshooting problems. Users feel confident knowing that they can rely on prompt assistance when needed.
Real-time payment tracking: A number of users have highlighted the well-designed dashboard provided by GoCardless, which offers a real-time status of direct debit payments. This feature allows businesses to effectively track payment statuses and stay updated on their financial transactions with ease.
Inconsistent Pricing Structures: Some users have found the pricing structures of GoCardless to be confusing and variable, leading to difficulties in understanding what they will be charged.
Limited Support for Bank Accounts: Several users have expressed frustration with GoCardless' limited support for bank accounts in certain countries. This limitation has restricted their ability to use the software effectively.
Lack of Mobile Optimization: Many reviewers have pointed out that GoCardless lacks a dedicated mobile app and has poor display on mobile browsers. This makes it inconvenient for users who need to access the software on-the-go or prefer using their mobile devices for business transactions.
Users highly recommend trying GoCardless as a software for managing payments. They mention that it integrates well with accounting software like Xero and is considered a leader in the direct debit field for programmability and API access. The software has been praised for its simplicity, ease of use, and ability to save time and money. Users also appreciate that the service is offered at a fair price and significantly improves cashflow. Some users even wish that the software had been available 10 years earlier. Overall, users highly recommend trying GoCardless if you need to collect money from customers regularly or infrequently.
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(1-8 of 8)Companies can't remove reviews or game the system. Here's why
GoCardless has the best capability for easy and effective business data and has great reports on effective business decisions and marking for production enhancement. GoCardless is a powerful platform for this business. It has the best performance and it helps in generating amazing acquires.
Kanopy expands its global footprint significantly in recent years, and the business was looking for a global payment processing solution that would allow customers to easily make payments thru a portal to local bank accounts without incurring any fees on their end. We specifically were looking to integrate payment processing directly into the web portal that customers use for Kanopy. The goal was to minimize more expensive credit card payments and also convert customers who still pay by check to ACH / direct debit. Kanopy has 2 options for invoicing, a direct 'shopping cart' method to pay upon purchase or an end-of-month invoicing based on usage. Integrating GoCardless would allow customers who purchase via shopping cart to pay via other methods than simply credit card, which is cheaper for Kanopy.
March 26, 2022
Low cost & easy to setup payment platform gateway
2 years back, one of our clients was looking for payment gateways to receive the payments through direct debit. Since my client was a small business and many of its customers are not that tech-savvy, we decided to set up the dd through GoCardless solely because of the low membership fee. This turned out to be our best decision as GoCardless was quick & easy to set up the platform and integrated well with lots of different website landing pages to process payment.
March 24, 2022
A great tool for collecting recurring payments
Most of my business' income is monthly recurring payments, so we use GoCardless to process those payments, rather than relying on customers creating their own standing orders. It fixes the issue of manual payments and also waiting for customers to set up those standing orders. The fees are a little higher than they used to be as they uses to be capped, but they're still very low.
March 24, 2022
Quick and easy Direct Debits improve cashflow
We use GoCardless to take direct debit payments from customers wishing to pay by installments.
March 21, 2022
Easy, efficient, and cost-effective DD SaaS
GoCardless is used as a direct debit service. Clients elect to pay this way. Only the Accounts staff is involved in this aspect of things therefore, it is not used by the entire organization. The problems it addresses revolve around being paid or not. We notice that when clients use this service, we tend to get paid on time. Most clients pay directly, and a smaller proportion use this service, probably equivalent to the amount that pay via credit card
September 23, 2021
GoCardless allows us to support three different Direct Debit schemes!
GoCardless is used to provide direct debit payment solutions for our customers across a number of countries which include the UK and Germany. We use it to allow online purchasing and also to allow customers to subscribe to our quarterly subscriptions.
September 21, 2021
Ideal Solution to Scale Recurring Payments with High ROI
We use GoCardless to collect recurring payments from customers and integrate with Xero for reconciliation.