Name: Google Pay
Rating: 5.9 (84 reviews)
Author: Google

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Payment Facilitation

VoIP

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Access Gateways

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Fraud Detection

Graph Database

High Availability Cluster

Infrastructure-as-Code (IaC)

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Network Behavior Analysis

Network Performance Monitoring

SOA Application Gateways

SaaS Management

Secure Email Gateway

System Monitoring

Traffic Switching

Value-Added Resellers (VARs)

Virtualization Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Email Marketing

Gamification

Marketing Automation

Mobile Marketing

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Social Commerce

Sales

Architecture

Commercial Drone

Equation Editors

Home Health Care

Insurance Agency Management

Membership Management

OSS/BSS (Operations Support/Business Support)

Online Voting

Practice Management

Revenue Cycle Management (RCM)

Simulation

Text Analysis

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Apple Pay

Apple

Stripe Payments

Stripe

PhonePe

Paytm

Amazon Pay

Amazon AWS

WePay

Chase

Checkout.com

Wise

Wise (formerly TransferWise)

PayPal Payments Pro

PayPal

Authorize.net

Visa

Payoneer

Adyen

Top Rated awards to be awarded in April 2022.

Top Rated 2022

Top Rated 2021

Tech Cares 2022

Convenience of Contactless Payment: Users have praised the app for offering a contactless payment method, enhancing convenience and security during transactions.
Compatibility with Various Devices: Reviewers appreciate the app's compatibility with both new and old smartphone devices, making it accessible to a wider range of users.
Efficient Cash-Out Process: Users have reported an easy and efficient cash-out process on the app, indicating a smooth experience without encountering difficulties.
Intuitive Interface and Quick Transactions: Customers value the simple interface that facilitates hassle-free usage and fast transaction times.
Secure Payment Process and Rewards: Users highlight the secure payment process, rewards for transactions, quick fund processing with Google Assistant integration, record-keeping capabilities, and convenient services like mobile recharges and bill payments.

Limited User Base: Some users have expressed concerns about the app not being widely used, suggesting a limited user base that may impact its overall utility and convenience. This could lead to potential limitations in finding other users for transactions or making the platform less appealing due to a smaller network.

Transaction Issues: Users have reported facing transaction failures, experiencing delays in receiving refunds, and encountering challenges with unclear payment notifications. These issues can disrupt the seamless use of the app for financial transactions and create frustrations among users who rely on prompt and reliable payment processes.

Customer Support Problems: Several users mentioned encountering difficulties with customer support, especially in dealing with delayed money transfers and extended refund processing times. The lack of efficient customer service can result in unresolved issues for users, leading to dissatisfaction with their overall experience using Google Pay.

Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.

Integrated

Customized

Radar

Terminal

Sigma

Atlass

Issuing

Premium Support

PaySimple is a payment gateway software solution offered by PaySimple.

Subscription

PaySimple

Google Pay

Payment gateway Software helps connect eCommerce websites to the bank (merchant account) in order to process online payments and transfer sensitive credit card information securely.

Financial Services

Likelihood to Recommend

Usability

Support Rating

Google’s mission is to organize the world‘s information and make it universally accessible and useful. 

Since its founding in 1998, Google has grown by leaps and bounds. From offering search in a single language the company now offers dozens of products and services—including various forms of advertising and web applications for all kinds of tasks—in scores of languages. And starting from two computer science students in a university dorm room, the company now has thousands of employees and offices around the world.

Google

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

Ability to detect fraudulent transactions while allowing legitimate transactions

API or SDK

Tools to interact with payment gateway code

Recurring Payment Support

Ability to support subscriptions and recurring payments

Billing and Invoicing Support

Global Support

Payment Form Acceptance

Ability to accept many different forms of payment

Samsung SSD

Google Pay 2024-12-06 01:21:35

Shopify

Publications & Marketing Specialist

Google Pay (formerly Google Wallet) 2021-06-11 10:55:16

SAP Concur

Replicon Time & Attendance

Bonterra EveryAction

Special Assistant & Operations Associate

Google Pay (formerly Google Wallet) 2021-05-26 11:56:31

DevOps Engineer

Google Pay (formerly Google Wallet) 2021-05-21 08:04:55

Microsoft Access

Webex Meetings

Project Engineer

Google Pay (formerly Google Wallet) 2021-05-19 11:37:18

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

User interface

Credit card

Internet access

Missing functionality

Customer support

User friendly

Detailed examples

Low speed

Android application

Improved over time

Customer care

Gift cards

Transfer money

Easy to use

Bank account

Reliable and secure

Easy to integrate

Ios and android

Google account

Payment process

Home

Payment Gateway Software

I am not able to cancel Prime Membership from Google Play. While Amazon transaction history shows that Google Play has charged me Prime membership since Sept 2023 which I did not authorize. I try to cancel it from Amazon App but it showed that I have no subscription with Google Play even though the transaction history shows the charges. My credit card statement also supported that Google Play has been charging me the fees during the same period. Amazon did not do anything to help but keep saying that I should contact Google Play. For over 1 week, they kept saying that I did not provide the correct account info so they are not able to resolve the issues. My account info matches what is on Amazon. So Google Play Help center told me that they will not provide further help unless I provide them with correct account info and ask for my cooperation(?). I don't think the problem reside in me and Google is not able to trace the payment. The fact is I am still being charged for the membership and I cannot stop the subscription. Google, you have been charging customer every month but you cannot trace down the money you are taking from the customer? I ended up contacting my credit card company and suspended all future payments. To do this I need to cancel the credit card and reissue a new one. I will stay away from Amazon and Google Play, both are pointing fingers at each other.

System fault
They cannot solve the issue but keep telling customers of providing incorrect info. Lack of knowledge.
The whole company need to work as a team. You cannot solve the issue , then should work with the team that can trace the payment. I have been charged by your company, this is the fact. But you cannotjust tell customer you do not find the transaction and that is it.

I will pull out all the payment associated with Google Pay and try to stop using any Google product.

Google Pay shines in how simple it is to use to complete purchases. Because it saves a customer's information for ready access when they're checking out, customers should be more likely to stick around to complete their purchases. Using Google Pay with our publications store allows customers to check out more smoothly and, I believe, to have fewer abandoned carts.

Saves purchasing information at the tip of your customer's fingers.
Makes check out on a variety of web stores more streamlined.
Remembers information across multiple devices.

Updating credit card information is not as seamless.
Lacks a clear way to encourage new customers to use Google Pay (at least, with our current setup).
Sometimes requires multiple security checks to fill out the full payment information on a website.

Simple payment options to encourage customers to purchase.
Loyalty rewards can be implemented into their app without making it necessary for customers to download another app to connect with you.
Faster checkout.

During the pandemic we had to temporarily close our webstore, during which time we redesigned the setup to include a new look and new payment options. Google Pay makes it easier for customers to check out quickly and complete their purchases on our new store.
We have not been able to make use of Google Pay for in-person transactions at sporting events; I am unsure how this would improve the process of selling publications at NCAA and other collegiate events

Keeping track of contracts and budgets is not easy for anyone, especially for any nonprofit organization. Google Pay (formerly known as Google Wallet) really helps to streamline online payments for your financial operations department. It's easy enough to use the platform that team members can be cross-trained on the system fairly quickly.

Makes easy and quick online payments to third-party vendors
Keeps a detailed track record of invoices to the customer/client
Archives each transaction so you're never looking for lost receipts

The mobile app could be more user friendly
Google Pay (formerly known as Google Wallet) should alert its users of changes to its platform
Better notifications and explanation of terms of service
Better cybersecurity for online payments and transactions

Building relationships
Contracts and payments
Cybersecurity

Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
Improves risk mitigation and ensures safety and account health of our vendors
Increased efficiency and pushes payments through at a faster rate
Provides work-life balance when fiscal deadlines slowly approach

Replicon Time & Attendance, Concur Travel and Expense, EveryAction

We use it for managing our money transfers and also this payment gateway has been configured in our internal and external company web applications. Our organization uses it as a reimbursement system to manage and transfer funds for the users configured in our active directory. In our logistics application, this gateway is the primary means for funds management.

Transfer huge amounts of money within seconds.
Nowadays, it has introduced an international payment from us to India(alternative to Paypal).
Earning rewards for each successful transaction.
Multiple transfer options available (phone no, account no, etc.).

Most of the time, a huge amount transactions are stuck and money takes a longer amount of time to refund.
Not supported for most of the stock trading apps.
Transactions failure every time in Binance(crypto trading app).

Secure authentication(using a pin or face identification).
Switching accounts and setting it primarily according to your requirements.
QR code payment option for instant payment.

Easy to use.
Acceptable level of security.
No negative impact so far.

I am personally using Google Pay (formerly Google Wallet) as a daily driver to make all the payments for household activities like electricity, water, broadband, and landline bills. It has covered almost all the popular private and government vendors in my area. One can directly make the payments using bank account as well as UPI.

You can send money to anyone, anywhere, anytime
Multi-vendor support
Fast and instant money transfers
Secure
Trusted and reliable
Regular application updates

Google Pay
Formerly Google Wallet

Overview

What is Google Pay?