Google Pay
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Google Pay (formerly Google Wallet)
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Product Details
What is Google Pay?
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.
Google Pay Video
Introducing the new Google Pay
Google Pay Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
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Frequently Asked Questions
What is Google Pay?
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.
What is Google Pay's best feature?
Reviewers rate Support Rating highest, with a score of 6.9.
Who uses Google Pay?
The most common users of Google Pay are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
Reviews and Ratings
(63)
Reviews
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May 14, 2022
Google Pay Review!
I essentially use Google Pay to take care of existing bills and cover new repeating bills. With the rise of Google Pay, a lot of business installments have happened. Google Pay is extremely advantageous however don't be tricked, it unquestionably is anything but an option in contrast to PayPal. It is essentially an installment door and offers no installment insurance by any means. It is somewhat better compared to surrendering cash for a buy. In the event that you run into issues, you are quickly palmed off to your bank or Mastercard supplier. This isn't sufficiently clarified. I think the constraints of Google Pay should be made more clear so individuals can come to educated conclusions about the dangers of utilizing Google Pay.
- Convenience
- Payment process.
- Browsing and integration.
- Payment protection.
- Opening up to more users.
- Appealing
- Payment processing.
- Payment protection.
- Updating credit card.
- Fraud checks.
- Many minor issues.
April 29, 2022
Best UPI money transfer product ever developed
I primarily use Google Pay to pay existing bills and pay new recurring bills. With the emergence of Google Pay, a lot of business payments have become very easy for me. The main problem that it is addressing is the time that I am able to save with Google Pay. Payments which usually takes days to reach the client, now take only minutes
- Instant Money Transfer
- Easier Payment process
- UPI scanning abilities
- Payment failures happen often
- Payment refund speed can be improved
- Cashbacks can be improved
April 27, 2022
Originally good, too much bloatware now.
We use Google Pay within our organization at our point of sale systems. We use the software for 2 POS systems in a retail environment. Having the Google Pay payment option provides a faster and more secure handsfree payment alternative for our customers to use rather than a traditional credit or debit card transaction.
- Availability
- Time of transaction
- Secure
- User interface
- Simplicity
- Remove shopping feature
September 30, 2021
No buyer protection
Google pay is very convenient but do not be fooled, it certainly is not an alternative to PayPal. It is simply a payment gateway and offers no payment protection at all. It is a little better than handing over cash for a purchase. If you run into problems you are immediately fobbed off to your bank or credit card provider. This is not made clear enough. I think the limitations of Google Pay need to be made clearer so people can make informed decisions about the risks of using GooglePay.
- Convenient
- Browsing integration
- Payment Protection
- Fraud checks
- Reporting
- Upfront risks and service limitations
June 22, 2021
Pay and collect with Google Pay
Google Pay is a great tool that we have used for payments. It allows us to collect payment on our website and this is what we have looked for. It opens us up to a lot more users who use this Google product.
- The interface is simple and makes sense and the strengths are that it is not a hassle to use.
- It opens us up to more users that use this product all the time.
- Cashing out is easy and I have not experienced any difficulties.
- I have seen people complain about the software from the user perspective, and there may be some issues there, but as a payment platform for accepting payments, I cannot think of any difficulties other than to improve on the user end so that it could garner more additional users.
June 21, 2021
Google Pays Off
Google Pay shines in how simple it is to use to complete purchases. Because it saves a customer's information for ready access when they're checking out, customers should be more likely to stick around to complete their purchases. Using Google Pay with our publications store allows customers to check out more smoothly and, I believe, to have fewer abandoned carts.
- Saves purchasing information at the tip of your customer's fingers.
- Makes check out on a variety of web stores more streamlined.
- Remembers information across multiple devices.
- Updating credit card information is not as seamless.
- Lacks a clear way to encourage new customers to use Google Pay (at least, with our current setup).
- Sometimes requires multiple security checks to fill out the full payment information on a website.
June 07, 2021
secure and reliable payments
Google Pay is being used to accept payments across our website. It makes payments and accepting payments quick and easy. It helps us to keep track of payments that have been made too, by keeping records of the transactions.
- Great record keeping.
- Exposure to more people since a lot of people use Google Pay.
- The payments are both reliable and secure for both the user and whoever is accepting the payment.
- I have used and times transactions have timed out.
- Notifications for payment could be provided.
- Not ever user has an account.
June 01, 2021
Easy online payments and excellent record keeping
Keeping track of contracts and budgets is not easy for anyone, especially for any nonprofit organization. Google Pay (formerly known as Google Wallet) really helps to streamline online payments for your financial operations department. It's easy enough to use the platform that team members can be cross-trained on the system fairly quickly.
- Makes easy and quick online payments to third-party vendors
- Keeps a detailed track record of invoices to the customer/client
- Archives each transaction so you're never looking for lost receipts
- The mobile app could be more user friendly
- Google Pay (formerly known as Google Wallet) should alert its users of changes to its platform
- Better notifications and explanation of terms of service
- Better cybersecurity for online payments and transactions
May 29, 2021
Payments made simpler
I personally use Google Pay as a digital payment app. Due to demonetization in India, we sort of had to transform our payment to digital mode instead of cash payments.
At the very beginning, we had for payments only Paytm and they used to charge around 2% for each transaction, but with Google Pay entering the market, it marked the beginning of a new era. Who would have thought that you will get rewarded for each of the payments you make. Also, the account-keeping was also made much simpler.
- Choice- it provided users with choices. Digital payments were earlier dominated by Paytm.
- Rewards- that little joy when you get rewarded for making payment of your electricity bill is indescribable.
- Account-keeping made simpler.
- Payment failure- many times the payment made got failed and there was no acknowledgment.
- Customer service- I have really found it very hard to reach out to their customer service.
- Double security- it would be nice if there was two-way authentication for the app, just like Airtel Payments.
May 29, 2021
A very flexible and reliable payment method
The payment solution is being used by the engineering team, which is responsible for making 3rd-party integrations.
The team builds B2B and B2C shops and payment systems are required.
The team builds B2B and B2C shops and payment systems are required.
- Seamless
- Can be used for all kind of businesses
- Fast
- Contactless
- Not all banks support it and needs to be used via a paypal workaround
- You depend on the app where Google Pay is installed
- It is restricted to Android phones
May 26, 2021
Speedy payment preference
We use it for managing our money transfers and also this payment gateway has been configured in our internal and external company web applications. Our organization uses it as a reimbursement system to manage and transfer funds for the users configured in our active directory. In our logistics application, this gateway is the primary means for funds management.
- Transfer huge amounts of money within seconds.
- Nowadays, it has introduced an international payment from us to India(alternative to Paypal).
- Earning rewards for each successful transaction.
- Multiple transfer options available (phone no, account no, etc.).
- Most of the time, a huge amount transactions are stuck and money takes a longer amount of time to refund.
- Not supported for most of the stock trading apps.
- Transactions failure every time in Binance(crypto trading app).
May 24, 2021
Payments made easy and simple
This is used personally by me as well as other members of my organization to maintain all the credits and debits. The user interface is quite intuitive. In India, this application works with UPI as well. You can add multiple bank accounts to make payments. You can also check your bank balance regularly. We also use it in our management to send small to middle-range payments to employees.
- Faster response during transactions.
- The NFC feature for Android devices.
- Available for both platforms i.e. iOS and Android.
- Transaction failure
- Needs internet access to work
- Authentications are not secure
- No emails for transactions. Just notifications.
May 24, 2021
Awesome product by a trusted brand
Google Pay lets us accept Google payments on our website. This is something we have set up along with additional payment processors so that we can accept money from anywhere. It has helped us open our products to a wide variety of people and make paying easier.
- Very easy to integrate.
- Payment seems to be pretty easy from the user side which is helpful.
- A secure platform and trusted by users.
- Not sure how much of a user base there is.
- The majority of our payment transactions are not through this platform.
- Could make it easier for iOS devices.
I am personally using Google Pay (formerly Google Wallet) as a daily driver to make all the payments for household activities like electricity, water, broadband, and landline bills. It has covered almost all the popular private and government vendors in my area. One can directly make the payments using bank account as well as UPI.
- You can send money to anyone, anywhere, anytime
- Multi-vendor support
- Fast and instant money transfers
- Secure
- Trusted and reliable
- Regular application updates
- Sometimes the Android application hangs and transaction fails. But is very rare and also dependent on the availability of the bank server
I have used Google Pay for both personal and business reasons. It is very easy to use and the mobile app is not overcomplicated. When working at an early-stage startup, apps like Google Pay are very useful to complete transactions painlessly. We used it for our entire team for a period of time and it worked very well for all transactions.
- Very intuitive user interface.
- Works great on both mobile and desktop.
- Has great incentives to use Google Pay like rewards and cash back.
- Seamless integrates with Google account through email address.
- It isn't always accepted but is most often.
My organization’s employees use Google Pay to make intra-employee payments for reimbursement under certain circumstances (ie, group lunches, coffees, happy hours, etc). This is done for ease of ordering where one employee can put down a credit card and others can reimburse the pay or simply via Google Pay. Also, there are occasions when one employee foots the bill for something special like a baby shower cake/presents, and others again reimburse via Google Pay. This is again done for purposes of streamlining payments—one employee can front the costs, and will be electronically reimbursed by others.
- Ease of reimbursing/making payments between employees
- Ensuring that one person can make a payment up front, rather than delaying things by physically collecting payments
- Ensuring people can be paid from anywhere when they are not all in the office
- It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
- There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
- Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
May 21, 2021
Easy to use for quick payments
Today I used Google Pay for quick and easy payments. I have a card on file and I do not have to worry about carrying any additional credit cards around or a wallet sometimes. It also makes expenses very easy as it keeps a full list of all purchases. That can easily be pushed over to the expense app.
- Careless payments
- Quick transactions
- Digital wallet
- Integration with expense apps
- Shared cards via company
- Email notifications of payments
Google pay is very good app for online payments. It can be used to recharge your mobiles, pay bills, donate to specific accounts, send money to bank directly to other bank account using their mobile number, if they have a UPI ID, or else using their account number. It has been used across the whole organization to manage payments. I've faced many situations by failing the payment because of the bank server issue. But the same bank server work on other payment app at that same time without any issue. Google Pay will not notify us if the bank server is busy before getting into the payment process. This will cause to debit the money from the sending account and not credit to receiving account. Then the app will notify us with message that the money will be return within 5-7 or something business days. It's sure that we'll get the money back if the payment process failed. But what we will do if we don't have another money to do the payment and the money we had stuck in this process!!!
- They provide good rewards like cash back offers and gift vouchers.
- Easy to pay by scanning the QR code.
- Help us to find best recharges for our mobile.
- Easy to pay electricity bill.
- Will notify us if our validity expires on recharges.
- Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
- We can check balance by enter the UPI Pin.
- Debiting the money on payment and failing to credit to the reciever.
- Held our money for 5 - 7 business days. If payment failed and debited from our account.
- Should notify and block the user to make payment, if bank server is busy before the payment.
- Provide double tick like Whatsapp if the receiver [can] see our message in chat.
May 12, 2021
Google Pay is quickest way to transfer money.
Every single person is using Google Pay for payments to anyone through UPI id to bank accounts, UPI id, and wallets, etc. Google Pay is a very simple and secure app to use for payments. It quickly transfers money to others even within seconds.
- Very secure application as it require multi tier authentication
- Keep the records of sent amount when started
- Easy to use for payments and wallet transaction
- Transactions failure are very high recently
- Rewards coupons are irrelevant
- Stuck transaction takes more time
- Help support is not so good.
February 04, 2021
Google Pay Review
I need to transfer more than $5000/week and have been doing this for years with GooglePay. Now with the “upgrade” I can no longer do this. Stupid business decision and poor customer service from GooglePay
- Poor customer service
- Upgrade is a downgrade
- Help center doesn’t provide help
- Frustrating
- New $5,000 per week limit is a bad business decision and is forcing me elsewhere
- Help Center should be able to escalate to a supervisor
February 25, 2020
Simple to use; Quick to fund
Currently, only one department is using Google Pay. It has been helpful to set up reminders for repeating payments, easy to request payment, and the money shows up in our account much faster than with any other platform I've used.
- The integration with Google Assistant has been helpful in easily setting reminders to send and/or request payments, especially in setting up repeating reminders for payments that probably could be automatic, but we prefer to review first.
- Funds are processed quickly, which is so important. Thus far, the funds have almost always been available the very next business day rather than 2, 3, even 4 days later as some platforms do.
- Google Wallet had a few glitches I was unhappy with, but Google Pay seems to have corrected them. Who knows if the changes were related to the name change or if they just happened to coincide with the timing for the most part, but either way I really don't have any big complaints.
February 19, 2020
Google Pay - A secured online payment mode
This is being used only by me. It is not set up to be used by the whole organization or any department within. I use it personally outside the company. It is a very secure payment method. We need not provide the credit card information to the seller, rather save the information in the Google pay set up. The seller will not be able to see our card information.
- Contactless payment.
- Seller or receiver cannot see credit card information.
- Might need fingerprint identification.
- If the device is lost then information could be easily hacked.
July 18, 2017
Better than PayPal?
My business uses Google Wallet sometimes, to collect payments from clients. It is used all across the organization. It addresses the issue of how to get a payment - and fast - and it also provides an alternative to other formats, like PayPal or running credit cards with a machine.
- Provides method to receive fast payment.
- Provides method to send fast payment.
- Provides secure payment method.
- Cutting down on time it takes to transfer funds to bank.
- Providing a debit card to use funds right from the account.
- More seamless paying via personal websites.