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TrustRadius
Google Pay

Google Pay
Formerly Google Wallet

Overview

What is Google Pay?

Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.

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Recent Reviews

No buyer protection

1 out of 10
September 30, 2021
Google pay is very convenient but do not be fooled, it certainly is not an alternative to PayPal. It is simply a payment gateway and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Google Pay?

Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Google Pay?

Google Pay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(81)

Attribute Ratings

Reviews

(1-14 of 14)
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September 30, 2021

No buyer protection

Score 1 out of 10
Vetted Review
Verified User
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
June 21, 2021

Google Pays Off

Courtney Birnbaum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment disputes are handled between these different payment platforms; so far, we have only had to handle disputes through PayPal, which can be complicated but have typically been resolved quickly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We've used PayPal for business in the past and it can sometimes be a little problematic locating where everything is. Google Pay (formerly known as Google Wallet)'s interface is so smooth that we only need to look in a tab or two to glean important information or catalog an invoice or transaction into our QuickBooks account.
Arush Soel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Pay is almost supported with every shopping website whereas Amazon Pay only supports Amazon and you need to first add funds to your Amazon Pay wallet. With Google Pay, you just need to input your UPI in and the rest of the gateway handles it for you by redirecting you to a 3D secure authentication.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is somewhat better than Paytm because in their case when payment remains incomplete and money gets deducted, you sometimes have to wait for a long time for the refund. But in Google Pay, you don’t have to worry as the deducted amount gets refunded without any hassle. Also, the payments are 128 bit SSL encrypted so they are absolutely safe and secure.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There are many alternative products on the market that function similarly to Google Pay. I think the closest competitor I've used would be Apple Pay, but there are other products like Venmo and Zelle that are somewhat similar. I think Google Pay is at least as good, if not better than the listed competitors. For any Android users, it is the obvious choice, but even for iPhone users, its iOS app is worth considering.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think Google Pay is roughly comparable to the above products. That said, Google Pay came onto the market much later than things like PayPal, Apple Pay, Venmo, and other peer to peer wallet apps, so it is easy to see why people already have preferences for other apps. My employees generally use many of the above apps, not just Google Pay exclusively; this was not an organization-dictated choice. People are free to use the apps they are most comfortable with.
Jon Walka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Gave Google Wallet a chance when it launched and have been using it since. There were no other evaluations that took place. I have always been happy to try out new Google products and watch them grow as they develop and add features. The timeline has been a little slow but it's not something that is really important as it's not feature heavy and we aren't using it a ton.
Score 8 out of 10
Vetted Review
Verified User
  • Currently I'm using all of these apps including Phone Pe. But mostly using Google Pay its just because of its performance.
  • Comparing to these other apps, Google Pay have the best user interface and user experience, it is the main reason that I'm using Google Pay more than other apps.
  • I love getting rewards for payments or for inviting friends to it, comparing to other apps Google Pay give us best rewards.
Ajay S Insan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Paytm and Amazon Pay are also good application but you know everyone have blind trust on Google services because of their free and secure services. Just tap and pay direct from your bank accounts making these app so easy and beautiful. No doubt Google apps UI's are always beautiful and responsive.
July 18, 2017

Better than PayPal?

Heidi M. Garrido | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I like PayPal because I can use the money instantly with my debit card, something I don't see Google Wallet offering. I like Google Wallet because everything I do online somehow seamlessly work with Google and it would be great if I could use this exclusively.
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