Google Pay

Formerly Google Wallet

It provides a contactless method of payment

It is an app compatible with both new and old smartphone devices

It allows you to add credit cards and tickets easily

To me, it is a good app; my only complaint is that its usage is not very widespread

Availability

Time of transaction

Secure

User interface

Simplicity

Remove shopping feature

Convenient

Browsing integration

Payment Protection

Fraud checks

Reporting

Upfront risks and service limitations

The interface is simple and makes sense and the strengths are that it is not a hassle to use.

It opens us up to more users that use this product all the time.

Cashing out is easy and I have not experienced any difficulties.

I have seen people complain about the software from the user perspective, and there may be some issues there, but as a payment platform for accepting payments, I cannot think of any difficulties other than to improve on the user end so that it could garner more additional users.

Saves purchasing information at the tip of your customer's fingers.

Makes check out on a variety of web stores more streamlined.

Remembers information across multiple devices.

Updating credit card information is not as seamless.

Lacks a clear way to encourage new customers to use Google Pay (at least, with our current setup).

Sometimes requires multiple security checks to fill out the full payment information on a website.

Great record keeping.

Exposure to more people since a lot of people use Google Pay.

The payments are both reliable and secure for both the user and whoever is accepting the payment.

I have used and times transactions have timed out.

Notifications for payment could be provided.

Not ever user has an account.

Makes easy and quick online payments to third-party vendors

Keeps a detailed track record of invoices to the customer/client

Archives each transaction so you're never looking for lost receipts

The mobile app could be more user friendly

Google Pay (formerly known as Google Wallet) should alert its users of changes to its platform

Better notifications and explanation of terms of service

Better cybersecurity for online payments and transactions

Seamless

Can be used for all kind of businesses

Fast

Contactless

Not all banks support it and needs to be used via a paypal workaround

You depend on the app where Google Pay is installed

It is restricted to Android phones

Transfer huge amounts of money within seconds.

Nowadays, it has introduced an international payment from us to India(alternative to Paypal).

Earning rewards for each successful transaction.

Multiple transfer options available (phone no, account no, etc.).

Most of the time, a huge amount transactions are stuck and money takes a longer amount of time to refund.

Not supported for most of the stock trading apps.

Transactions failure every time in Binance(crypto trading app).

Faster response during transactions.

The NFC feature for Android devices.

Available for both platforms i.e. iOS and Android.

Transaction failure

Needs internet access to work

Authentications are not secure

No emails for transactions. Just notifications.

Very easy to integrate.

Payment seems to be pretty easy from the user side which is helpful.

A secure platform and trusted by users.

Not sure how much of a user base there is.

The majority of our payment transactions are not through this platform.

Could make it easier for iOS devices.

You can send money to anyone, anywhere, anytime

Multi-vendor support

Fast and instant money transfers

Secure

Trusted and reliable

Regular application updates

Sometimes the Android application hangs and transaction fails. But is very rare and also dependent on the availability of the bank server

Very intuitive user interface.

Works great on both mobile and desktop.

Has great incentives to use Google Pay like rewards and cash back.

Seamless integrates with Google account through email address.

It isn't always accepted but is most often.

Ease of reimbursing/making payments between employees

Ensuring that one person can make a payment up front, rather than delaying things by physically collecting payments

Ensuring people can be paid from anywhere when they are not all in the office

It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported

There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait

Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there

Careless payments

Quick transactions

Digital wallet

Integration with expense apps

Shared cards via company

Email notifications of payments

They provide good rewards like cash back offers and gift vouchers.

Easy to pay by scanning the QR code.

Help us to find best recharges for our mobile.

Easy to pay electricity bill.

Will notify us if our validity expires on recharges.

Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.

We can check balance by enter the UPI Pin.

Debiting the money on payment and failing to credit to the reciever.

Held our money for 5 - 7 business days. If payment failed and debited from our account.

Should notify and block the user to make payment, if bank server is busy before the payment.

Provide double tick like Whatsapp if the receiver [can] see our message in chat.

Very secure application as it require multi tier authentication

Keep the records of sent amount when started

Easy to use for payments and wallet transaction

Transactions failure are very high recently

Rewards coupons are irrelevant

Stuck transaction takes more time

Help support is not so good.

Poor customer service

Upgrade is a downgrade

Help center doesn’t provide help

Frustrating

New $5,000 per week limit is a bad business decision and is forcing me elsewhere

Help Center should be able to escalate to a supervisor

The integration with Google Assistant has been helpful in easily setting reminders to send and/or request payments, especially in setting up repeating reminders for payments that probably could be automatic, but we prefer to review first.

Funds are processed quickly, which is so important. Thus far, the funds have almost always been available the very next business day rather than 2, 3, even 4 days later as some platforms do.

Google Wallet had a few glitches I was unhappy with, but Google Pay seems to have corrected them. Who knows if the changes were related to the name change or if they just happened to coincide with the timing for the most part, but either way I really don't have any big complaints.

Contactless payment.

Seller or receiver cannot see credit card information.

Might need fingerprint identification.

If the device is lost then information could be easily hacked.

Provides method to receive fast payment.

Provides method to send fast payment.

Provides secure payment method.

Cutting down on time it takes to transfer funds to bank.

Providing a debit card to use funds right from the account.

More seamless paying via personal websites.