Insights from GoToMyPC Reviewers
Based on 10 verified reviews published in the last 18 months
What positive or negative impact (i.e. Return on Investment or ROI) has GoToMyPC had on your overall business objectives?
10 answeredGoToMyPC has primarily delivered positive impacts on business objectives, largely by enabling remote work capabilities for users. Half of the reviewers (5 out of 10) specifically highlighted the platform's role in facilitating off-site access to their systems, allowing them to maintain productivity regardless of location. This capability extended to supporting work-from-home arrangements and improving work-life balance. Beyond remote access, reviewers also noted direct financial benefits and enhanced operational efficiency. Specifically, 2 out of 10 reviewers reported identifiable cost savings, while another 2 out of 10 reviewers cited a boost in personal or business productivity, positioning the tool as a valuable asset for maintaining workflow.
Remote Work Enablement
5 mentionsA significant portion of reviewers, specifically half of those surveyed (5 out of 10), emphasized GoToMyPC's effectiven…
A significant portion of reviewers, specifically half of those surveyed (5 out of 10), emphasized GoToMyPC's effectiveness in enabling remote work. This functionality allowed users to access their work environments from various locations, including their homes, which was particularly beneficial for those needing flexibility or extended time away from the office. The ability to work remotely was also linked to improvements in work-life balance.
Cost Savings
2 mentionsA smaller but notable segment of reviewers, 2 out of 10, identified direct cost savings attributable to GoToMyPC. These…
A smaller but notable segment of reviewers, 2 out of 10, identified direct cost savings attributable to GoToMyPC. These savings manifested in different ways, such as reducing childcare expenses by enabling work from home or allowing businesses to decrease the number of software licenses needed for other applications. This suggests a tangible financial return on investment for some users.
Productivity Boost
2 mentionsGoToMyPC was also recognized by 2 out of 10 reviewers for its contribution to increased productivity. Users viewed the…
GoToMyPC was also recognized by 2 out of 10 reviewers for its contribution to increased productivity. Users viewed the software as a valuable tool that enhanced their ability to get work done efficiently. Although some did not quantify this impact financially, they acknowledged its role in improving their overall output and operational effectiveness.
Besides GoToMyPC, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?
10 answeredBeyond GoToMyPC, reviewers consistently integrate a foundational set of software tools into their daily operations, primarily centered around business management, data handling, and general office productivity. Accounting software, cloud storage, and productivity suites emerged as the most frequently cited categories, each mentioned by 2 of 10 reviewers. The specific applications named, such as QuickBooks, OneDrive, Dropbox, Microsoft 365, and WordPerfect Office, indicate a preference for established and widely recognized solutions that are integral to their workflows. The uniformly positive sentiment associated with these mentions suggests that users find these tools highly effective and would likely recommend them to peers. These applications collectively support critical functions, ranging from precise financial record-keeping to ensuring secure and accessible data, and facilitating efficient document creation and collaboration, forming a robust software ecosystem for the users surveyed.
Accounting Software
2 mentionsReviewers indicated their reliance on dedicated accounting platforms for financial management. Specifically, 2 of 10 re…
Reviewers indicated their reliance on dedicated accounting platforms for financial management. Specifically, 2 of 10 reviewers mentioned using QuickBooks Desktop Premier or QuickBooks Desktop Pro, highlighting a preference for robust, established solutions for their business accounting needs. These tools are likely valued for their comprehensive features in managing ledgers, invoices, and financial reports.
Cloud Storage
2 mentionsData accessibility and backup are critical for reviewers, with cloud storage solutions being a key component of their s…
Data accessibility and backup are critical for reviewers, with cloud storage solutions being a key component of their software stack. Two reviewers specifically cited using services like OneDrive and Dropbox, suggesting these platforms are essential for file synchronization, secure storage, and collaboration across different devices or teams. The positive mentions imply satisfaction with their reliability and ease of use.
Productivity Suite
2 mentionsFor daily document creation, communication, and general office tasks, reviewers depend on comprehensive productivity su…
For daily document creation, communication, and general office tasks, reviewers depend on comprehensive productivity suites. Two of 10 reviewers identified using either Microsoft 365 or WordPerfect Office, indicating a continued need for powerful applications for word processing, spreadsheets, and presentations. These suites are appreciated for their extensive feature sets and integration capabilities, supporting efficient workflow management.
Describe how you use GoToMyPC in your organization. What are the business problems the product addresses and what is the scope of your use case?
10 answeredGoToMyPC serves as a critical tool for organizations requiring reliable and secure remote access to their office computers and servers. A significant majority of reviewers, 7 out of 10, highlight the product's consistent performance in enabling remote work, describing it as an essential component of their daily business operations. This capability directly addresses the business problem of maintaining productivity and operational continuity regardless of physical location. Specifically, the platform facilitates access to specialized desktop software, a use case noted by 2 reviewers, allowing businesses to continue utilizing on-premise applications like QuickBooks Desktop without migrating to cloud-based alternatives. Furthermore, 2 reviewers emphasized the product's role in providing work-from-home flexibility, proving particularly beneficial during periods requiring remote operations. The consistent theme across feedback is the product's ability to offer stable, easy, and secure access, thereby solving challenges related to geographic constraints and the need for continuous access to critical business resources.
Reliable remote access
7 mentionsReviewers consistently praise GoToMyPC for providing stable, secure, and easy-to-use remote access to their office syst…
Reviewers consistently praise GoToMyPC for providing stable, secure, and easy-to-use remote access to their office systems. This functionality is considered essential for daily business operations, enabling users to connect from any location and device without experiencing significant downtime or technical issues. The reliability of the connection is a key factor, cited by 7 out of 10 reviewers, allowing for uninterrupted work and access to necessary resources.
Accessing specific software
2 mentionsThe product is valued for its ability to provide access to specific desktop applications, such as QuickBooks Desktop, f…
The product is valued for its ability to provide access to specific desktop applications, such as QuickBooks Desktop, from a remote location. This allows organizations to maintain their preferred software environments without the need for migration to online versions, which was noted by 2 reviewers. It directly addresses the business problem of needing to use specialized, locally installed software while working remotely.
Work from home flexibility
2 mentionsGoToMyPC enables significant flexibility for employees to work from home, connecting to their office computers seamless…
GoToMyPC enables significant flexibility for employees to work from home, connecting to their office computers seamlessly. This capability was particularly highlighted by 2 reviewers as being beneficial during the pandemic, underscoring its utility in supporting remote work models. The product facilitates a smooth transition between office and home environments, ensuring continued productivity.
Please provide some detailed examples of areas where GoToMyPC has room for improvement.
10 answeredReviewers identified several areas where GoToMyPC could enhance its user experience and value proposition. A primary concern for 3 of 10 reviewers was the pricing structure, with suggestions for more affordable personal plans and reduced costs for managing multiple computers. Beyond financial considerations, technical improvements were also frequently mentioned. Two of 10 reviewers expressed a desire for faster and more seamless file transfer capabilities, citing current performance as sluggish or buggy. Similarly, two reviewers noted challenges with host computer management, specifically the inability to remotely wake a sleeping machine or needing manual intervention for reboots. Additionally, two reviewers pointed to potential improvements in login and authentication processes, suggesting better client-side handling of logins and integration with modern authentication services like AzureAD. These observations collectively indicate opportunities for GoToMyPC to refine its service in terms of cost, performance, and operational convenience.
Pricing
3 mentionsThe cost of GoToMyPC was a notable concern for 3 of 10 reviewers. Users suggested that pricing could be lowered, partic…
The cost of GoToMyPC was a notable concern for 3 of 10 reviewers. Users suggested that pricing could be lowered, particularly for personal plans and when managing multiple host computers, indicating a desire for greater affordability.
File Transfer Speed
2 mentionsTwo of 10 reviewers indicated that the file transfer functionality could be improved. Users desired faster and more sea…
Two of 10 reviewers indicated that the file transfer functionality could be improved. Users desired faster and more seamless options, noting that the current process can be sluggish and less intuitive than desired, lacking features like drag-and-drop ease.
Host Computer Management
2 mentionsTwo of 10 reviewers highlighted limitations in managing host computers, specifically the inability to remotely wake a c…
Two of 10 reviewers highlighted limitations in managing host computers, specifically the inability to remotely wake a computer that has entered sleep mode. This issue can necessitate physical intervention for reboots or to regain access, posing an inconvenience for remote users.
Login/Authentication
2 mentionsReviewers, including two of 10, suggested improvements to the login and authentication experience. Specific recommendat…
Reviewers, including two of 10, suggested improvements to the login and authentication experience. Specific recommendations included reducing the frequency of full logins over PINs and integrating with modern authentication solutions such as AzureAD.
Please provide some detailed examples of things that GoToMyPC does particularly well.
10 answeredGoToMyPC is frequently highlighted by reviewers for its robust capabilities in enabling remote work, particularly its remote printing functionality, which was cited by 7 of 10 reviewers. Users appreciate the ability to easily print documents to their local printers while accessing a remote machine. Beyond printing, the software is also valued for its core remote access features, with 5 of 10 reviewers noting its effectiveness in allowing access to host workstations and files on work PCs and networks. Reviewers consistently describe the connection as fast and secure, with 4 of 10 reviewers specifically mentioning fast connection times and the absence of lag. Furthermore, the platform's ease of use, particularly its simple login process, contributes to a positive user experience, as indicated by 3 of 10 reviewers. These features collectively contribute to a perception of GoToMyPC as an efficient and straightforward solution for maintaining productivity while working remotely.
Remote Printing
7 mentionsA significant majority of reviewers, 7 of 10, frequently commend GoToMyPC for its seamless remote printing capabilities…
A significant majority of reviewers, 7 of 10, frequently commend GoToMyPC for its seamless remote printing capabilities. Users consistently highlight the convenience of being able to print documents from a remotely accessed computer directly to a local printer, which is a critical function for many remote work setups. This feature is seen as a key differentiator and a major benefit for productivity.
Remote Access
5 mentionsThe core functionality of remote access is a strong positive for GoToMyPC, with 5 of 10 reviewers specifically praising…
The core functionality of remote access is a strong positive for GoToMyPC, with 5 of 10 reviewers specifically praising its effectiveness. Reviewers value the ability to easily access and manage their host workstations and retrieve files from their work PCs and networks, enabling them to maintain productivity from any location. This capability is fundamental to the platform's utility for remote work.
Fast Connection
4 mentionsGoToMyPC receives positive feedback for its connection speed and reliability, with 4 of 10 reviewers noting a lack of l…
GoToMyPC receives positive feedback for its connection speed and reliability, with 4 of 10 reviewers noting a lack of lag and generally fast connection times. Users appreciate the smooth and responsive experience, which is crucial for effective remote control and minimizes frustration during tasks. The perceived security of these fast connections is also a noted benefit.
Ease of Use
3 mentionsReviewers frequently describe GoToMyPC as user-friendly and straightforward to operate, with 3 of 10 reviewers highligh…
Reviewers frequently describe GoToMyPC as user-friendly and straightforward to operate, with 3 of 10 reviewers highlighting its ease of use. The simple login process is particularly appreciated, contributing to a hassle-free experience when initiating remote sessions. This accessibility helps users quickly connect to their remote environments without significant technical challenges.