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GoToMyPC Reviews & Insights

Score8.4 out of 10

147 Reviews and Ratings

Top industries

Based on 44 HG Insights installations.

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Community Insights for GoToMyPC

Synthesised from 10 verified reviews.


Synthesised from 10 reviews | Last Published May 27, 2026


GoToMyPC serves as a critical tool for organizations requiring reliable and secure remote access to their office computers and servers. In TrustRadius reviews, users widely highlight its consistent performance in enabling remote work, often utilizing it to access specialized desktop software like QuickBooks Desktop and to support work-from-home flexibility. Key strengths frequently cited include its effective remote printing functionality, fast and secure connection times, and overall ease of use.

The product positively impacts business objectives by facilitating off-site access, supporting work-from-home arrangements, and boosting productivity. However, reviewers expressed concerns regarding the pricing structure, particularly for personal plans and managing multiple computers. Opportunities for improvement also include enhancing file transfer speeds and capabilities, as well as addressing limitations in host computer management like remote wake-on-LAN and modern authentication integration. Overall, reviewers view GoToMyPC as an essential and effective solution for remote access.


  • Consistent and reliable remote access performance
  • Effective remote printing functionality
  • Fast and secure connection times with minimal lag
  • Simple and easy login process
  • Ability to access specialized desktop software remotely
  • Pricing structure, especially for personal plans and multiple computers
  • Slow or buggy file transfer capabilities
  • Inability to remotely wake sleeping host machines
  • Challenges with remotely initiating host machine reboots
  • Limited integration with modern authentication services like AzureAD
What positive or negative impact (i.e. Return on Investment or ROI) has GoToMyPC had on your overall business objectives?

From 10 reviews | Last Published May 27, 2026

GoToMyPC has primarily delivered positive impacts on business objectives, largely by enabling remote work capabilities for users. Half of the reviewers (5 out of 10) specifically highlighted the platform's role in facilitating off-site access to their systems, allowing them to maintain productivity regardless of location. This capability extended to supporting work-from-home arrangements and improving work-life balance. Beyond remote access, reviewers also noted direct financial benefits and enhanced operational efficiency. Specifically, 2 out of 10 reviewers reported identifiable cost savings, while another 2 out of 10 reviewers cited a boost in personal or business productivity, positioning the tool as a valuable asset for maintaining workflow.

Remote Work Enablement

This enables remote work.

Cost Savings

I was able to work when my children were small. So I saved the cost of childcare.

Productivity Boost

Increased productivity

Besides GoToMyPC, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 10 reviews | Last Published May 27, 2026

Beyond GoToMyPC, reviewers consistently integrate a foundational set of software tools into their daily operations, primarily centered around business management, data handling, and general office productivity. Accounting software, cloud storage, and productivity suites emerged as the most frequently cited categories, each mentioned by 2 of 10 reviewers. The specific applications named, such as QuickBooks, OneDrive, Dropbox, Microsoft 365, and WordPerfect Office, indicate a preference for established and widely recognized solutions that are integral to their workflows. The uniformly positive sentiment associated with these mentions suggests that users find these tools highly effective and would likely recommend them to peers. These applications collectively support critical functions, ranging from precise financial record-keeping to ensuring secure and accessible data, and facilitating efficient document creation and collaboration, forming a robust software ecosystem for the users surveyed.

Accounting Software

QuickBooks Desktop Premier

Cloud Storage

OneDrive

Productivity Suite

Microsoft 365

Describe how you use GoToMyPC in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 10 reviews | Last Published May 27, 2026

GoToMyPC serves as a critical tool for organizations requiring reliable and secure remote access to their office computers and servers. A significant majority of reviewers, 7 out of 10, highlight the product's consistent performance in enabling remote work, describing it as an essential component of their daily business operations. This capability directly addresses the business problem of maintaining productivity and operational continuity regardless of physical location. Specifically, the platform facilitates access to specialized desktop software, a use case noted by 2 reviewers, allowing businesses to continue utilizing on-premise applications like QuickBooks Desktop without migrating to cloud-based alternatives. Furthermore, 2 reviewers emphasized the product's role in providing work-from-home flexibility, proving particularly beneficial during periods requiring remote operations. The consistent theme across feedback is the product's ability to offer stable, easy, and secure access, thereby solving challenges related to geographic constraints and the need for continuous access to critical business resources.

Reliable remote access

I use it all the time.

Accessing specific software

I use it to log into my work PC and open my business Quickbooks company and work from home.

Work from home flexibility

It was especially beneficial during the pandemic when I had to work from home.

Please provide some detailed examples of areas where GoToMyPC has room for improvement.

From 10 reviews | Last Published May 27, 2026

Reviewers identified several areas where GoToMyPC could enhance its user experience and value proposition. A primary concern for 3 of 10 reviewers was the pricing structure, with suggestions for more affordable personal plans and reduced costs for managing multiple computers. Beyond financial considerations, technical improvements were also frequently mentioned. Two of 10 reviewers expressed a desire for faster and more seamless file transfer capabilities, citing current performance as sluggish or buggy. Similarly, two reviewers noted challenges with host computer management, specifically the inability to remotely wake a sleeping machine or needing manual intervention for reboots. Additionally, two reviewers pointed to potential improvements in login and authentication processes, suggesting better client-side handling of logins and integration with modern authentication services like AzureAD. These observations collectively indicate opportunities for GoToMyPC to refine its service in terms of cost, performance, and operational convenience.

File Transfer Speed

Faster file transfer options, it works, but sometimes I wish it were more seamless and more drag and drop friendly

Pricing

lower-cost personal plans

Host Computer Management

Ability to 'wake' a host computer that's been inadvertently in 'sleep' mode

Please provide some detailed examples of things that GoToMyPC does particularly well.

From 10 reviews | Last Published May 27, 2026

GoToMyPC is frequently highlighted by reviewers for its robust capabilities in enabling remote work, particularly its remote printing functionality, which was cited by 7 of 10 reviewers. Users appreciate the ability to easily print documents to their local printers while accessing a remote machine. Beyond printing, the software is also valued for its core remote access features, with 5 of 10 reviewers noting its effectiveness in allowing access to host workstations and files on work PCs and networks. Reviewers consistently describe the connection as fast and secure, with 4 of 10 reviewers specifically mentioning fast connection times and the absence of lag. Furthermore, the platform's ease of use, particularly its simple login process, contributes to a positive user experience, as indicated by 3 of 10 reviewers. These features collectively contribute to a perception of GoToMyPC as an efficient and straightforward solution for maintaining productivity while working remotely.

Remote Printing

I love that I can easily print to my local printer

Remote Access

Ease of being able to remotely access our host workstations

Fast Connection

There is no lag

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