Filter Ratings and Reviews
Filter 338 vetted GoToWebinar reviews and ratings
Reviews (1-25 of 77)
November 21, 2019
Video conferencing platform with features loaded and no lags
GoToWebinar is being used organization-wise. It is a tool used for conducting online webinars or webcasts and meeting with certain potential clients and customers. The tool solves a very big aspect of marketing that is lead generation as well as customer meetings. The tool is packed with powerful features and the audio/video quality is also better than most of the alternatives available in the market.
- Webinars: We conduct online webinars for lead generation as well as branding purposes.
- Customer online meetings
- Audio and video quality are the best among alternatives
- The pricing of the tool is pretty high
- The automated emails that go from the platform to the registrants
- Ability to present multiple screens
September 25, 2019
Simple and Effective, Albeit Occasionally Restrictive
GoToWebinar is the primary means by which we conduct educational webinar series and sales webinars. The tool helps us manage registration, attendance, and analytics for all webinar sessions. It is used by both our Marketing and Product Education departments. Primarily, it lets us speak to large groups of people beyond what our usual communication tools like Google Chat or Amazon Chime are capable of managing.
- Simplifies webinar creation and execution process without the need of much, or any, teleconferencing experience.
- Analytics easily export and provide insights into how engaged your audience was, what questions they asked, etc.
- The software allows you to easily record your webinar and allow you to attach to automated follow-up emails for absent registrations.
- Sometimes the tool feels overly simplified and a bit restrictive. You can only send signup notifications to the account owner email instead of CC'ing third party accounts.
- The interface is pleasant looking, but sometimes I would prefer a less flashy and more compact view of all of my webinars and data. Sometimes I feel like I am scrolling through a lot of fluff or padding.
- Automated emails only let you enter plaintext responses, would be nice to add a slight amount of WYSIWYG editor functionality, like hyperlinking text.
My organization used GoToWebinar as a tool to educate our users, as well as members of our partner organizations/associations, on the intricacies of our proprietary platform, as well as on the legal environment revolving around our industry. GoToWebinar allowed us to present important information with a large audience in a visual, interactive way that could be recorded and shared in the future. GoToWebinar also gave us the ability to share important documentation with attendees during presentations, which made education extremely easy.
- Can serve a sassive number of potential attendees.
- Gives the ability to share documentation with webinar guests.
- Provides for multiple event organizers and presenters, making collaborative presentations very simple.
- The intuitive interface allows for easily set up presentations.
- Useful internal polling/chat features for engaging live with webinar attendees.
- From the attendee perspective, engaging with a GoToWebinar presentation could have been easier. Joining presentations on other platforms such as Zoom appears to be somewhat more simple.
October 16, 2019
GoToWebinar is the best of the best!
GoToWebinar is used in many departments of our organization to host webinars with clients and non-clients. It provides us an easy way to conduct webinars that drive lead generation and sales opportunities for our company.
- Easy platform to set up as many webinars as you'd like.
- Record webinars so you can use them in the future.
- Drill into reports on your webinars to see how successful they were.
- Some features can only be unlocked by increasing your subscription tier.
September 20, 2019
Top Notch Webinar System
GoToWebinar is used across the whole organization but mainly by the product and marketing teams. We use it to record and host webinars explaining our products to our customers as well as use it as customers to get trained or watch recordings done by our suppliers. The technology works well and it's easy to use.
- Clear audio and video, very neat.
- Ability to do polls on the webinar increases participation and engagement.
- Easy to use.
- Cost is a bit high compared to alternatives.
- Reporting lacks clarity, should be more granular.
- No e-mail support, only by phone.
September 17, 2019
GoToWebinar is a Go-To For Us!
I've used GoToWebinar for multiple meetings, both in my position as Executive Director for a youth-focused non-profit and in my off-hours life as someone who is involved with many large groups that meet digitally. GoToWebinar addresses the business problem of needing to link lots of folks to disseminate information clearly and easily in a presentation format.
- I was impressed with GoToWebinar's capability to clearly connect large groups to an existing presentation, without interruption.
- The way that GoToWebinar looks is sleek and intuitive.
- GoToWebinar's invite capabilities work well every time I have engaged with them.
- GoToWebinar could potentially improve the streaming, but the software has far fewer glitches than its competitors in my experience.
- I've honestly been really impressed with this software and couldn't suggest any other improvements!
April 20, 2019
GoToWebinar great for large online events
We use both GoToWebinar and GoToMeeting. GoToWebinar is used only by the marketing department primarily to conduct promotional webinar content. It provides us the ability to promote, produce and measure our webinar programs. Prior to the webinar this includes set up, attendee email notifications, registration and practice sessions. During the webinar, we manage multiple speakers and presentations, conduct a Q&A session, conclude with a survey and record the presentation.
- Ease of Use. I find GoToWebinar easy to use and administer compared with other solutions.
- Integrations. Integrating GoToWebinar with marketing automation platforms is seamless and requires no development work.
- Functionality. GoToWebinar has many flexible options to customize the webinar to your business and viewers.
- Price. There are scalable pricing plans that can be changed monthly based on usage.
- There was one time we had more webinar attendees than expected and there is no way to increase the limit immediately.
December 19, 2018
Easy to use, with a minimal learning curve.
Our Professional Development (Education) Department utilizes GoToWebinar as part of our offerings for certain courses in both the post-license and continuing education cycles for licensed real estate brokers and managing brokers. The biggest area that it assists our company is that it allows for us to reach a wider variety of our members who take classes with us to maintain their real estate licenses, who otherwise would not take classes with us due to distance and/or difficulty of traveling to our classrooms. So, in essence, it allows for our courses to be more conveniently accessed for certain students who would have difficulty doing so, if they didn't have the option of remote classroom attendance.
- It's fairly easy to use from the get-go. While there is a slight learning curve, it's pretty quick to learn the capabilities of the actual webinar app if one takes the time to utilize the features and what they do.
- Adding to ease-of-use, managing behind-the-scenes aspects of webinars via the app is also very easy. It's convenient to make adjustments without disrupting the presentation for webinar attendees.
- Having the ability to record the presentation, for documentation and archival purposes, is also convenient. Additionally, it's handy to have this feature in the off-chance a report needs to be made regarding (hopefully unlikely) disruptive attendees.
- The chat feature is kind of a mess. It's not really convenient to prioritize or sort messages from attendees if there is an influx of messages, as the chat is one block that is color coded based on who the messages are intended for. Adding to that, it becomes incredibly inconvenient if there is more than a couple handfuls of attendees present, as the chat ends up being a steady stream of messages, and so parsing out the important questions or comments requires scrolling back up through the chat in order to parse them out.
December 19, 2018
GoToWebinar for Providers
We recently received GoToWebinar in order to offer our child care providers' webinars. It has been a great transition from the program we previously used and it's growing us by leaps and bounds in participant participation.
- Sends automated emails to enrollees
- Allows for polls to be taken while in the middle of presentation
- Upload feature is a great benefit
- I think an improvement that could be made is allowing for a larger chat box, and to keep the chat box flowing instead of having to continue scrolling in order to see comments.
December 19, 2018
Good enough for webinars
GoToWebinar is used to handle technical pre-sale and public demo sessions within the sales department at my previous job. It provided rich functionality to control participants and share information using voice, screen and document sharing, and different assessment forms. It also provides direct communication with participants using the chat window.
- Good sound quality with not too bad a delay
- Screen and document sharing
- Assessment forms
- Too sensitive to the internet channel from reporter side. Slight instability causes noticeable sound artifacts
- screen sharing consumes a lot of traffic
- participant controls could be more useful
December 21, 2018
GoToWebinar: One of the best tools out there.
We are in the financial services Industry focusing on retirement planning and we use it to for two companies. For one company we have sales presentations, sell e-courses and other digital products. At the other company, we use it for presentations to clients on retirement planning.
- Integration with other software we use like Ontraport, a marketing platform.
- consistently works
- Controls are easy to use
- Allowance for more attendees, other products are cheaper and allow more
- Nicer design tools for the registration page
December 19, 2018
GoToWebinar: Great for Businesses
GoToWebinar is currently being used by our marketing department to record webinars relating to our business. Each week, we have an employee of our company put together a 30 minute - 1 hour presentation discussing a topic related to the work they do. These webinars are usually anything from Marketing tips to Google updates for the new year.
- The quality and clarity of the recordings in GoToWebinar are good. Clients tend to like the sound and visual when they receive the link to watch.
- GoToWebinar is also really quick with saving and providing a link to watch the webinar almost immediately once the recording is finished. This is great because we are able to quickly push the content out to the rest of the company and our clients.
- Another thing we enjoy about GoToWebinar is the overall layout of the toolbar during a recording. It is easy to maneuver and even a first time person recording content is able to quickly learn the functions without having to completely walk through it with someone more experienced.
- An area that could improve is the comment section during a recording. The notifications of a question and/or comment are not alarming enough to the person recording. It's common for the person recording not to see a question and that poses a problem when a client has an important question but it isn't answered simply because the presenter didn't see it.
- Another area GoToWebinar could improve on is the insights section. We could benefit from getting better detailed insights into each webinar. Detailed analytics are helpful to plan future webinars and to learn who to target, etc.
- The last thing GoToWebinar could improve on is allowing for users to customize their webinar pages. Allowing to customize would create a better experience for the user. Also, customization would allow for better creativity.
December 26, 2018
GoToWebinar Reviewed
We use GoToWebinar for a few purposes. We do company meetings on GoToWebinar so we can have meetings with all of our people. But mainly we use it for prospect webinars and current customer webinars. We do about one of each a month. This technology allows us to host webinars for large groups of people and present valuable information to them.
- It is great at allowing you to run through a presentation to a large group of people
- It does well giving surveys in the middle of the presentation, then presenting them back to the audience
- It is good at telling the speaker if people are currently engaged with the content
- There have been times when the audio quality was not where it should be
- Sometimes users complain that it is hard to log in. Not sure why they complain or what the issue is, but they do complain
December 19, 2018
Go-to Webinar tool
We use GoToWebinar for us and our clients to manage webinars and private classes. It's mostly used by our marketing team, but our clients had success using the tool among their sales team, as a way to do the group demos. It's an easy way to set up and run webinars, even if you don't have any technical knowledge.
- It makes setting the webinars very easy.
- It has well-designed landing pages (registration page) templates, so you don't need design help.
- It saves time on the setup and the tool learning, as it's pretty straightforward.
- It'd be great to include easy ways to evergreen webinars.
- Doing video camera on the webinar sometimes caused the image to be blurry or for the whole webinar to glitch.
December 19, 2018
GoToWebinar is my go to software!
GoToWebinar is used by many departments in our company. Our account managers and executive team use it to conduct client reviews and demos of our software. The corporate marketing team uses GoToWebinar to host training webinars for clients and acquire new leads on prospective customers.
- GoToWebinar allows our company to connect with clients around the globe for monthly reviews.
- GoToWebinar allows our company the ability to conduct ongoing training for our clients.
- GoToWebinar has been a resource for generating inbound marketing leads by hosting educational webinars.
- One area of GoToWebinar that could be improved is the comments section from webinar attendees. Oftentimes, our webinar host has a difficult time seeing the notification and being able to pull the screen out in the middle of a presentation.
- The dial-in process could be simplified.
- I am not a fan of the auto-record feature once you dial into a webinar. We have had several hosts not realize the auto-record feature was turned on by default, which resulted in extra work for the corporate marketing team to download and edit the webinar recording.
- An edit feature could be useful in the recording section to cut out errors in the recording.
We use GoToWebinar as our tool for hosting educational webinars for clients and prospects. Webinars are a demand generation tactic we use and GoToWebinar is mostly used by our marketing and sales team. We have also advised clients to use the platform when helping them launch webinar programs. In addition to providing the technical functionality to host the webinar itself, we also rely on its recording capabilities to provide on-demand webinars.
- All aspects of webinar hosting are solid: setup, running, and followup.
- Recording of webinars is a huge benefit.
- Live polling and end of webinar surveys.
- Integration with marketing automation is a huge plus as well.
- We use Macs and when you run in full screen mode, you occasionally run into issues. Although this has been greatly improved in last couple of years.
- I wish you could have more control over the look of the invitation emails, reminder emails and followup emails. You can add a logo and a couple minor tweaks, but can't really make it look "in-brand".
- It's not always easy to see the audience's questions and poll answers when you are running the slide deck in presenter mode. I wish you had more control over how the dashboard gets arranged
September 17, 2017
GoToWebinar - Solid Webinar Tool
I use GoToWebinar to provide webinars/eLearning to my students to help them fall back in love with their careers.
- I like how you can copy the registration from a previously held webinar and use it again.
- I'm glad GoToWebinar now lets you attach training materials.
- I wish the control panel was more intuitive.
- I wish I could easily use this for Evergreen webinars (e.g. hold a live webinar once, and then have a branded URL to send to people as a replay link).
February 19, 2017
GoToWebinar serves multiple purposes
I use GoToWebinar in several ways related to my business. I sometimes present free webinars as a sales tool to introduce prospective clients to my workshops. When I present a workshop online, I use GoToWebinar for that purpose. And I make the recordings of these sessions available to the participants to replay later.
I also conduct monthly webinars that are exclusively for graduates of my training. And from a non-business perspective, I've used GoToWebinar on a few occasions for hobby or recreational purposes.
I also conduct monthly webinars that are exclusively for graduates of my training. And from a non-business perspective, I've used GoToWebinar on a few occasions for hobby or recreational purposes.
- Good quality of audio and video during webinars. GoToWebinar uses multiple connections at the same time, which I assume is the reason for this high bandwidth. Rarely any complaints about the quality of the connection, few dropped attendees.
- Quality of the recordings is good, and I like the fact that the original recording is on my local hard drive.
- I've had to call support on several occasions, and I appreciate the fact that it's available 24/7.
- The ability to have multiple organizers and presenters is well done and easy to use.
- Letting the attendees download handouts during the session is a nice extra touch.
- I've had two occasions where the recording would not play back successfully after being uploaded. In each case I developed a workaround, but this was a major inconvenience and delay to my attendees.
- Several times when I've contacted support for help resolving an issue, the response was "that's been happening since Update xxx," without any resolution to it with the current version of the software.
- As a one-person business, I am price sensitive. The base rate is OK for most of what I do, but the jump to 500 attendees is beyond the reach of my budget. I'd like to see an in-between price for 200 or 300 attendees, and I'd really like for all of the pricing to be substantially lower than it is now.
May 19, 2017
Best Screen Share
I've used GoToWebinar in my last two companies. It was used across the whole organization and allowed us to set up conferences and screen shares with our customers. I have used GoToWebinar when scheduling webinars and was able to generate a report of all the people who did and did not attend.
- Screen sharing
- Setting up meetings
- Easy and straight forward user interface
- Allow multiple people to share their screen
- Allow attendees to share their webcam
- Allow users to send attachments
January 20, 2017
Invaluable Training Tool for Customer Success Teams
Our company's Marketing and Customer Success teams use GoToWebinar multiple times per month to host various webinars for our current and potential customers, as well as certain webinars held for specific customer's vendors. GTW enables us to market our product to prospects, as well as to educate our current customers. Personally, I host monthly training webinars for our customers to retrain on existing features, showcase new features, and interact with customers who have questions. One of the best perks of using GTW for our training webinars is that we can record each of these sessions, enabling us to quickly and easily update our training material on a monthly basis, and providing us with a fantastic recording that we can send to any customers who may have been unable to attend - they love it!
- Enables us to record training sessions that we can share with our customers anywhere, at any time
- Provides a polling platform so we can ask our customers what they'd like to see next, which helps to drive our training sessions moving forward
- Creates an anonymous space, so we can train our customer's vendors without sacrificing the competitive bidding environment that our customers need
- Easy and quick to use, so anyone on our team can jump in to help at any time with less than 5 minutes of "trianing"
- Private pop-up notifications when questions are received by attendees. I sometimes miss new questions if I'm viewing the attendee list
- Allow us to schedule a similarly themed webinar for months at a time, without all having to be listed on one landing page
- Enable panelists to answer questions, start polls, etc. - give panelists more flexibility
February 17, 2017
Best Webinar Software in the Market at the moment
It seems to be used regularly by our agent partners to conduct training workshops; this is something we are planning to implement in our organization.
- The number of people that can be invited to a webinar - much more than some of the other products in the market.
- User-friendly and very efficient!
- No issues in terms of sound and video quality, though it is also imperative on the network connections that the webinar users have.
- The tools for restricting what is shown on the desktop during a presentation seems to complicated.
February 16, 2017
Why GoToWebinar is the best way to attend a webinar
GoToWebinar is being used to provide professional development opportunities after school hours or during breaks. It provides a place where everyone can comfortably attend a presentation on any topic from their home while still receiving a personalized experience.
- Sharing screen
- Ability to mute/unmute
- Reminders of upcoming meetings
- Number of participants allowed
- Ability to upload presentations on to go to webinar
- Notification of when someone asks a question in the chat
February 14, 2017
Reliable and Affordable Webinar hosting solution
As webinars are a significant part of our content and lead generation strategy GoToWebinar covers our need for a reliable, easy-to-use webinar platform. It is managed and used by the marketing team, as well as our company speakers and guest speakers. Webinars are also a great tool for establishing or developing partnerships.
- Easy webinar set-up
- Cost-effective solution for our needs
- Automated follow-up options
- Registrants Source tracking
- Audience engagement options - surveys and polls
- More options for branding/customising the webinar registration page
- Sometimes the requirement to install a software comes unhandy for some of our speakers
February 08, 2017
Great Webinar Software
GoToWebinar is used by certain individuals within our organization for specific client accounts. It allows us to easily create a unique and custom presentation and reach key target audiences.
- You can make a branded waiting room with your logo, images and a welcome message that audience members will see before the presentation begins.
- You can also set up survey questions that will be sent to attendees following the webinar, or you can direct them to a website where they can find more information about your company's products and services or additional resources.
- Not only can your participants view the webinar on their computer, GoToWebinar offers apps so that the content is also accessible via mobile phones and tablets, making it even easier for people to join your webinar.
- Sometimes people might get disconnected or have trouble with some of the features but this is quite rare. It's important to test the platform in advance of your actual webinar so you understand how to work it properly.
February 07, 2017
Our preferred webinar platform!
We use GoToWebinar to offer professional development sessions for our customers in the real estate industry.
- Login for customers is simple and straightforward - no additional passwords like some software requires.
- Administering a large crowd is simple -- ability to mute all attendees at once.
- Polling feature is an added bonus - easy to deploy and track responses.
- Chat feature for attendees could be better - allowing them to network with each other and not just chat with the presenter.
- Recording when using a web cam isn't great.
GoToWebinar Scorecard Summary
Feature Scorecard Summary
About GoToWebinar
GoToWebinar powers millions of webinars each year. GoToWebinar promises reliable technology that’s super simple to use, whether you use webinars for marketing, training, or corporate communications. The vendor says they offer the features, integrations and analytics you need to engage your audience and make personal connections that drive business.
Categories: Web Conferencing, Webinar
GoToWebinar Screenshots
GoToWebinar Integrations
GoToWebinar Competitors
Pricing
Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Starter | $89 | per Seat |
| Pro | $199 | per Seat |
| Plus | $429 | per Seat |
GoToWebinar Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
GoToWebinar Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android, Mobile Web |
| Supported Countries: | Available globally |
| Supported Languages: | English, German, French, Spanish, Italian, Chinese, Korean, Japanese, Portuguese |