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March 03, 2020
For the past ten years, I have used GoToWebinar off and on for my business and my client's businesses. In the online webinar space, I believe that GoToWebinar is the standard that everyone else compares to. When you need a solution that works, use GoToWebinar. I have not ever experienced a failure with running webinars on the GoToWebinar platform.
- It works as it says it does.
- It does well reporting metrics
- The registration system works seamlessly
- Great for when you want a webinar to have a replay at another time
- Clunky, outdated interface for both back of house and end-user experience
- It doesn't have all the latest tricks built in that other webinar software do.
- It's not an all in one solution, so you have to integrate other third-party apps.
GoToWebinar was used in our organization to do webinars for our existing users in order to educate them on new features and functionality of our platform. In addition to this, it was also used to do webinars for potential new users in order to learn more about our platform, ask questions and see it live in action. GoToWebinar was easy to use, sign up and attend the webinars. Users could easily watch it, ask questions, log in and do anything required from a webinar platform.
- Online webinars
- Online training
- It could make the scheduled time conversion based on geolocation to avoid misunderstandings.
- It could integrate with more email platforms to make custom automated sending emails easier.
February 14, 2020
We Use GoToWebinar to share training sessions with employees who are unable to attend in person. It allows us to train employees across the state without having to incur travel costs and the lost time associated with the travel. It is used across the organization and is well-liked by all users.
- Screen Share
- Recording Training Sessions
- I would like a bigger, bolder notification when "hands are raised" for questions or clarifications.
GoToWebinar is being used by me as a user for watching webinars, web presentations, live streams, demos, online meetings, etc. as enterprise companies, vendors, and many other tech businesses prefer using GoToWebinar for reaching audiences for its stability and simple and intuitive UI. I am aware of extensive GoToWebinar functionality, though I rarely use it.
- Compatibility with multiple browsers, especially chrome Linux
- Intuitive interface
- Dark mode
- Minimalistic theme
February 05, 2020
It is no longer in use by most of the organization as we have switched to WebEx. Some people still use it occasionally for meetings but that number is dropping away due to the superiority of WebEx. When it is used it is only because of issues with WebEx which are rare.
- Connect people for meeting.
- Allow people to share content.
- Reliability.
- Audio controls.
February 04, 2020
GoToWebinar is the best platform for all meetings and presentations for remote customer showcase as well as project overview. We use it to present and give live demos of our projects developed by our team. Virtual classroom, engagement analytics, multi-streaming, and live camera presentation are some of the key GoToWebinar features we have used so far. Most of the time, we use GoToWebinar to present our work to the client and give them a demo through screen sharing.
- Seamless streaming
- Many-to-many connections, that is, multiple hosts and multiple end users. (All other platforms lack this feature.)
- Full of features--exploring video tutorials
- Certification and official partnering
January 27, 2020
Marketing, sales, and operations all use GoToWebinar for lead generation and retention purposes. For lead generation, we typically have about 100 people registered and 40 attending. We collect all data through a third party though (Pardot), and we love that it seamlessly integrates between the two. For all purposes, we use GoToWebinar a ton to record webinars and then push the recordings out over time.
- Integrates with Pardot/Salesforce (others say they do, but they don't!)
- Records for future playback
- I hate the initiation of a webinar. We never know if it's working or not.
- We've had trouble with dialing in. This has caused major issues.
GoToWebinar is being used by the consulting and training department of our company. It's used to host small virtual classroom and training sessions both internally and externally.
Especially with regards to disparate viewers and long-distance learning, the familiar interface and experience of GoToWebinar (from the same group that brought GoToMeeting), your webinar viewers can easily connect and dive into your content.
Especially with regards to disparate viewers and long-distance learning, the familiar interface and experience of GoToWebinar (from the same group that brought GoToMeeting), your webinar viewers can easily connect and dive into your content.
- On-Demand
- Scheduling
- Registration
- Learning Curve
- Event analysis
- Anonymous questions
March 04, 2020

We use GoToWebinar to connect with our prospective and current students for our online programs. We offer information and orientation sessions to these students. Since we never see our students in person, this is a great way to connect visually with the students all over the world. It is a great way to interact and answer live questions as well.
- Connect with others all over the world
- Integration with other software (ie. HubSpot)
- Reporting Features
- Audio connection
February 07, 2020

We currently use GoToWebinar across our entire organization to hold weekly and monthly webinars for our clients, to display new and upcoming product features. This allows us to connect globally with our clients, answer questions about the product as they arise, as well as provide real-time updates about our product.
- Recording
- Attendee reporting
- Question & answer panel
- On-the-spot account updating
February 07, 2020

We use GoToWebinar for our monthly webinar series, integrating it directly with Marketo which allows us to both control our brand look but also give prospects the most options for saving calendar details no matter what calendar app they use. Additionally, the clone feature makes it very easy to use. I also love the recording functions.
- Webinar register management
- Polls
- Deeper integration into Marketo
- Better experience when someone plays a video
February 05, 2020

GoToWebinar is used by all departments in the office for various needs and requirements, be it training or presentations purposes.
- Surveys
- Sharing information
- Delays with video stream
- Can take a while to get connected
January 22, 2020

We used GoToWebinar to host and attend training events as members of the IT department. This saved us time and money that would otherwise have been spent on traveling to/hosting live training events, hotels, registration fees, etc. Our distributed workforce can attend these events from anywhere in the world that they happen to be.
- Recording of events.
- Drawing tools.
- Occasional issues when joining or dialing in, but this could be user error.
- Occasional glitchy video or audio hanging.
January 18, 2020

GoToWebinar is used for conducting meetings across several offices for planning purposes. It's a convenient option for me to train my large team when often most of us are traveling and flexible for use on any platform as we can all access to our computers or phones. Options for recording allow accessibility when my entire team is unable to participate live.
- Ease of use for new users and an intuitive platform.
- Convenient chat features for attendee interaction.
- Chat feature isn't the best at handling a large number of messages at once and can be overwhelming for the moderator.
- Costliest option and competitors have less expensive alternatives with more features.
GoToWebinar is used by a number of people within our organization, but our company doesn't own the software. Employees typically use it with outside firms. For instance, the number of classes I've taken for CPE has been given over GoToWebinar. A lot of our software vendors will host training sessions with this product. The software allows us to efficiently communicate with vendors without having to be in the same room.
- Allows a presenter to share their desktop with the user.
- The product has good sound quality.
- When taking CPE, you often have to answer questions to get credit. The "ding" that announces a question is always inordinately loud. I wish there was functionality to change the volume.
- The format of GoToWebinar hasn't changed much. It seems a little clunky and needs a refresh.
One department uses it for weekly training seminars. The play media feature is very helpful where you can have a presenter pre-record a presentation, then play it during the webinar.
- Weekly recurring training presentation where it is necessary to deliver a consistent message.
- It meets our specific need. I have no ideas on how it could be improved.
February 04, 2020

GoToWebinar is something we use to connect to external training sessions from vendors and school training programs. I use it mostly to attend training sessions from Harvard Extension School's Career and Academic resource center. It's a great web conferencing tool to attend many soft skills courses online. I used it even today.
- Easy to connect with a simple URL
- I can easily access presentations and talks even on my iPhone.
- It is very comparable to Zoom video conferencing tool. But, Zoom feels little better.
February 04, 2020

GoToWebinar is being used by our marketing team to conduct webinars for our prospects. GoToWebinar helps in building a strong relationship with prospects while creating a strong online presence with advanced content.
- Webinar
- Quiz
- Recording
- Chat
We used to use GoToWebinar regularly for our webinars, but we decided to move to a more consolidated and free solution.
- Uploading documents
- Polls
- Salesforce integration
- Cost
January 17, 2020
GoToWebinar has been used by my organization in a number of ways. On the basic end, it's fantastic for conference calls and meetings in which you need to share video or other visual presentations. We often have meetings, both internal and external, in which we need to go through Powerpoint slides or other similar documents, and GoToWebinar allows us to do this easily. We also use GoToWebinar with clients who are presenting professional webinars, as the service is reliable and allows for a large number of users to join all at once.
- Slide sharing
- Conference calls
- Changing moderators during presentation
- Interface can be slightly unintuitive at first
January 17, 2020
Our organization uses GoToWebinar to video conference with other people - and anyone who needs to be video-ed in. Our entire organization uses this to connect with people across the world, despite which video conference tool they have previously used or might be currently using, everyone can engage with GoToWebinar.
- Easy to understand (as customer).
- Easy to understand (as user).
- Not a lot of customization.
- Sometimes slow lag times.
December 23, 2019
We use GoToWebinar to conduct meetings across several locations. This software offers the convenience of only needing to coordinate time, not location to conduct training, peer consultations and 'in person' feel meetings. It can be easily used on a computer or smartphone, allowing flexibility and accessibility for our employees. There is a video only or audio only option as well.
- Flexibility in hardware options for use.
- Users don't need to create an account to log into a meeting.
- Switching between platforms during a meeting, it will keep you logged in on both and can have 'echo' effects, if the audio is not muted on one of the devices.
- It does not allow the person running the meeting to mute participants.
December 13, 2019
GoToWebinar is utilized within the marketing, sales, and admin areas within our company. Our company is beginning to transition from being solely a production specific business into a solutions partner with a wider focus. We have used GoToWebinar in order to begin delivering content to others outside our organization. Overall, I have been on both sides of a webinar from GoToWebinar and have enjoyed the relatively easy experience of creating, connecting, and collaborating on the platform.
- GoToWebinar allows hosts to share content/documentation with guests.
- The platform allows one to easily record and follow-up with attendees afterwards.
- Joining and navigating the UI is not as intuitive as other competitors in the space.
- The chat feature could be improved. Overall, the placement and spacing could be used more appropriately.
December 11, 2019
GoToWebinar is used across our entire organization by administrative staff as well as our research teams. Being that we are an organization that provides non-biased environmental research data, this allows us to share real time screen information while communicating and brainstorming with other organizations as well as internally for remote workers.
- Easy to join meetings for people who have never used the service.
- Easy to set up webinars as the host.
- I have never felt like this product lacked any features for the purposes I needed.
September 25, 2019
GoToWebinar is the primary means by which we conduct educational webinar series and sales webinars. The tool helps us manage registration, attendance, and analytics for all webinar sessions. It is used by both our Marketing and Product Education departments. Primarily, it lets us speak to large groups of people beyond what our usual communication tools like Google Chat or Amazon Chime are capable of managing.
- Simplifies webinar creation and execution process without the need of much, or any, teleconferencing experience.
- Analytics easily export and provide insights into how engaged your audience was, what questions they asked, etc.
- The software allows you to easily record your webinar and allow you to attach to automated follow-up emails for absent registrations.
- Sometimes the tool feels overly simplified and a bit restrictive. You can only send signup notifications to the account owner email instead of CC'ing third party accounts.
- The interface is pleasant looking, but sometimes I would prefer a less flashy and more compact view of all of my webinars and data. Sometimes I feel like I am scrolling through a lot of fluff or padding.
- Automated emails only let you enter plaintext responses, would be nice to add a slight amount of WYSIWYG editor functionality, like hyperlinking text.
GoToWebinar Scorecard Summary
Feature Scorecard Summary
What is GoToWebinar?
GoToWebinar is a webinar solution used for millions of webinars each year, for marketing, training, and corporate communications. The vendor provides that GoToWebinar is built to be fun, reliable, and simple to use, and includes the features, integrations and analytics needed to engage audiences and make personal connections to drive business.
GoToWebinar Screenshots
GoToWebinar Video
A brief demo of GoToWebinar
GoToWebinar Integrations
HubSpot Marketing Hub, Marketo, Pardot, Act-On Software, Ontraport, unbounce, Leadpages, Constant Contact, Zapier, Mailchimp, WordPress, Campaign Monitor, Intercom, Oracle CX Marketing (formerly Oracle Marketing Cloud), Keap (formerly Infusionsoft)
GoToWebinar Competitors
GoToWebinar Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
Edition | Pricing Details | Terms |
---|---|---|
Lite | $49/month | 100 Participants |
Standard | $99/month | 250 Participants |
Pro | $199/month | 500 Participants |
Enterprise | $399/month | 3,000 Participants |
GoToWebinar Technical Details
Deployment Types: | On-premise, SaaS |
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Operating Systems: | Windows, Linux, Mac |
Mobile Application: | Apple iOS, Android, Mobile Web |