GoToWebinar Reviews

I have recommended GoToWebinar to colleagues and clients. I believe that it is a little on the expensive side, but it works. If you're using webinars to sell a product, usually, you can recoup your investment with the sales that result from a well-done webinar. GoToWebinar ensures that things work and that your webinar goes off without a hiccup.

I have never had GoToWebinar fail during a live webinar. I have worked with other webinar platforms that have not worked during a live webinar delivery, which ended up in a loss of sales. I would recommend GoToWebinar if you need a software that works every single time without an issue or hiccup.

GoToWebinar is a little bit difficult to learn how to use. I believe it was designed by engineers and not by an end-user experience expert. I would recommend having a techy person on your team handle the set-up and all the integrations you need for GoToWebinar. There are plenty of helpful video tutorials on YouTube. Still, if you're the type of person that finds it difficult connecting multiple pieces of software to work together in automation, then it may be best to outsource or delegate that task.

GoToWebinar is ideal for presenting to a number of attendees. The presentation can be a product demonstration to a big audience or a teleconference with the rest of your team. Also, it's ideal for presenting your solution to an audience, getting asked questions and answering them live which helps all the attendees and recording the presentation for future use. I can't think of a scenario where it's not suitable for what it does. Maybe for 1on1 calls, there might be better alternatives.

Overall, GoToWebinar never let us down, the software was always available, and has not once crashed. We could easily schedule our webinars, get our attendees to attend with emails prior to the launch of the webinar, record and send the recording to absentees, etc. It has everything you'd need from a webinar platform. The only thing I'd like to see is easier time conversion based on geolocation or clearer conversion so it's harder to make a mistake there.

Overall, GoToWebinar was very easy to use, interested attendees found it very easy to sign up and attend, and we could do everything we needed fairly easily. We also saw which attendees didn't attend, recorded the webinar easily with GoToWebina,r and easily sent it to them to watch at their own time.

We love GoToWebinar for training groups across multiple locations that need to receive the same message. It is not necessary if all of your attendees can be in the same room to receive training unless your trainer cannot be there. It is excellent to reduce travel costs associated with in-person training, but will never replace the benefit of engagement that in-person training can bring where possible or necessary for highly essential messages.

We love the overall ease and usability of GoToWebinar, including calendar integration, easy copy and paste of links, chat, recording, using templates, scheduling and starting webinars, and the attempt to gain engagements of participants. The only reason we wouldn't give it a ten would be because whenever you use a webinar versus in-person training, you do lose some engagement.

Easy and intuitive interface. Obvious and clearly labeled tools. Easy to access training for new users if needed.

I will surely recommend GoToWebinar to marketing teams making product presentations, technical overviews, in situations when the focus is on presenting an idea or sharing the essence of some new product, service, model, concept, architecture, and webinar audience is colleagues. Or, in scenarios when the goal is to create an intersection of stability and novelty of webinar material.

GoToWebinar is secure, stable, and reliable by default and in general great solution for large groups of attendees. As for my personal experience, I have not had any reliability issues with GoToWebinar. Even on rare occasions of network slowdown it seems there is some kind of caching and error correction so video stream is constantly smoothed out.

GoToWebinar

GoToWebinar is better suited to smaller groups meeting rather than large groups. In a large group setting it has reliability issues that I feel have been left unaddressed. The last time we tried it for a large group meeting people were continually dropped from the call and the audio was very spotty.

We have had several issues with GoToWebinar, ranging from event scheduling to event calls being dropped. One of the reasons we are switching over to WebEx is to avoid these issues and provide a more stable meeting place for our team members, as well as video capabilities and higher quality audio.

GoToWebinar is fairly easy to use but is not robust enough for our global meeting environment. We have found that it was much more difficult to maintain and engage in meetings globally using this product.

GoToWebinar is well suited for: interview processes, hiring new leads, project description to a remote location, live streaming, multiple hosting, and engagement analytics. GoToWebinar works like the ideal webinar tool is expected to work.

GoToWebinar has a good network-level configuration, even in low bandwidth connection. GoToWebinar doesn't lose audio, though video streaming may become poor. Most of the times, GoToWebinar automatically adjusts quality according to bandwidth at the end-user interface.

Easy to use, plug and play setup

After trying some other solutions, I think GoToWebinar works great for small and mid-sized companies who have little time for set-up/integration but still want a robust tool. For a larger company, there are some other tools with more bells and whistles, but those have their downsides, too. GoToWebinar is basic, but it does the trick!

Again, GoToWebinar is simple to use, other than it's really difficult to kick off a webinar, which creates anxiety before every single event. If they could just fix this, we'd be VERY happy customers! But it's a big deal, so I don't want to overlook it.

GoToWebinar is honestly the only webinar software I'd choose to use right now. It's got a bit of a learning curve to make everything flow seamlessly, but you can get up and running quickly, get your viewers registered and logged in through your custom registration; and host one time events, multi-day conferences with many different presenters (as we do for our onboarding), or recurring web series.

The event management is absolutely stellar, you can customize everything down to the tiniest detail and make it truly your custom experience, or you can pop on a template and get up a webinar in under 30 minutes. I'm hard-pressed to find another service that allows you that kind of flexibility.

The interface is familiar if you've ever used GoToMeeting; and as such it's a breeze to get started with. I do think the customization is straight forward but does have it's own learning curve to know exactly what each parameter effects; but the templates available make just getting started or using it a cake walk. Not to mention how easy it is for webinar attendees to register through the registration, login, and attend.

GoToWebinar is well suited when you are trying to connect on a visual level with others who are not able to join you in person. You can share documents and presentation slides, even videos with others. The attendees can also ask questions and you can answer them in a live format or privately.

We have had a few issues where audio cuts out or the screen freezes. This has happened on three different computers on three different internet connections, which makes us think it is an issue with GoToWebinar.

It is fairly easy to use GoToWebinar. The most difficult part is actually starting the webinar and making sure attendees can hear and see you.

GoToWebinar is perfect for most companies that need to reach a large audience spanning multiple states and countries. It's easy to get started and use, and the navigation is intuitive. It also allows for recording of each session so you can send those out to clients or keep them internally. Additionally, GoToWebinar provides you with attendee data, allowing you to see how attentive each attendee is, if they have a question, or if they've left. GoToWebinar is not necessarily the tool you want to use to communicate within the company. Its robust features would be lost when you could have just used Skype.

GoToWebinar makes setting up recurring webinars easy. You can schedule them out, brand them accordingly, set up reminders, and send out surveys after each session. The GoToWebinar panel makes it easy to view all your scheduled sessions, who is signed up, who has attended, and you can track attendance trends. The ability to export all your attendee and session data makes it incredibly easy to see trends and keep a record of questions asked and answered.

GoToWebinar, once you get past some of the initial navigation, is quite user friendly and intuitive. The features it provides pre-, during, and post-webinar can assist any business in a multitude of ways. GoToWebinar gives you the ability to see when and if your attendees are paying attention. It provides an easy method of asking a question and getting an immediate answer, and it allows you to reach a larger audience across the globe.

It’s great for webinars, especially with its Marketo integration which is much easier to set up and use compared to Zoom. At times, we have used it to record for podcasts but it is not great at that. The sound quality always degrades but thats also due to the file suppression you need to do to publish a podcast.

GoToWebinar may not be the coolest company or product around but it is reliable, easy to use, and robust. I have trained several subordinates in how to use the tool and they have also excelled and found new and innovative ways to use the product. I only wish we could better sync the people asking questions with their Salesforce records.

It’s incredibly reliable!

I really like the ease of install for GoToWebinar. Specifically, you just go on to the GoToWebinar website and don't have to download any large files or applications and then go through a complicated / admin involved process in order to start a webinar. The tools in GoToWebinar allow for lots of interactions between the viewers and the host with no training involved. We can then gather lots of data through the survey tools and built-in chat with all viewers that gives good value to both sides.

Very easy to get a handle on, and, with the ease of accessing it for everyone remotely, GoToWebinar is a great tool to use all round.

It takes no time at all to get your head around GoToWebinar's interface, and online help is useful for the more advanced bits.

GoToWebinar is pretty well suited to hosting a webinar or training session. You can brand it for your organization to a degree. It integrates with some CRM tools. You have drawing tools available, and users can take polls. However, if all the integrations and extensive features it provides are not necessary, this tool may be overkill and overly complicated.

As an IT professional, it's relatively easy for me to use. Some executives struggled with the vast amount of functionality and seemed to get lost in the user interface. Executive presenters sometimes aren't the most technical bunch, so we had to rely on an assistant to make sure things went off without a hitch.

In my case, GoToWebinar is solely used for training purposes or preparation calls in events. Often I find that my events need an 'on hands' approach when attendees get onsite and GoToWebinar seems to be more of a hassle to sign into than to just pick up a call.

GoToWebinar breaks down the details and offers a simple platform that any user can easily access and interact with. It's convenient to communicate with attendees, share controls with others, and record webinar sessions. Very rarely are attendees having issues with GoToWebinar ( They tend to be having actual issues with phone or internet connectivity), there is very little time required to get a hang of the program.

This product is well suited to offering software training. Over the last 10-12 years, many software trainings I have been a part of were given over GoToMeeting (or GoToWebinar). I love that the person giving the training can share their desktop which allows them to go in and out of different programs or documents as needed. Along the same lines, the software is well suited for online CPE courses. As a tax professional, I have to keep up on all of the latest forms, laws, and court cases. This product allows many different firms to offer these courses while being able to ask questions and interact with the trainer. I don't think GoToWebinar would be as well suited for getting help from the IT department. However, I believe GoToWebinar has a sister company called LogMeIn, which fills this niche nicely.

Overall, the product is very easy to use. If you have a calendar invite, the link will take you directly to the login screen. Once you enter the webinar number and access code, you're good to go. There is an added level of work to do if you are listening over the phone, but it has been a really long time since anyone has asked me to call in. I have never had a problem using this product.

It is great for presentations for a large audience.

It is a polished, solid platform.

Easy to use

Quick web conferencing is very easy with GoToWebinar. We can share screens and speak one-on-one with others in the room without major issues. However, I see audio issues sometimes. My voice cuts off sometimes, and I ask the other party to call me over the phone to understand them better.

I have not explored a lot of features in terms of management, security, and user access. But, GoToWebinar is an easy tool with which to conference a big group of people. We can ask questions through chat and share screens using GoToWebinar's built-in features. One good feature I like is that you can schedule the meeting such that new attendees do not disturb the ongoing meeting--they can be auto-muted by the tool.

Ease of use and ease of setup are what make GoToWebinar a good tool for web conferencing. Also, setting up broadcast sessions to give info to a large group in the organization but keeping the audience muted when they join helps the ongoing meeting. Taking the questions on chat avoids any interruptions to the meetings.

GoToWebinar is well suited to invite a large number of people when hosting a hot topic in your target industry.

GoToWebinar makes it easier to schedule and manage hassle-free webinar sessions.

GoToWebinar is quite easy to use. Even the person using it for the first time will feel ease in using GoToWebinar.

GoToWebinar is hard to integrate with other business processes.

In 13 years, it has crashed less than 10 times.

It's relatively user friendly.

At first, there is a particular aspect of the platform (many of which concern the chat functions) that need to play with to figure out. However, they're straightforward to navigate once you give it a test run, so overall the platform is relatively user-friendly. As I said, GoToWebina's not a complicated program, but it offers the basics in an effective and relatively simple, straightforward way.

If you're looking for a simple webinar tool that can be easily used, accessed and utilized by different people, then GoToWebinar is right for you. If you are looking for a more complex webinar system, then I would suggest ON24, or if you want something more simple, I would suggest Zoom.

GoToWebinar is incredibly easy to use and understand - even if you are inviting a customer that has never used a webinar platform before to join an ON24 webinar, they will easily understand and use the software because the UX on GoToWebinar is very simple and easy to pick up.

GoToWebinar is well suited for company meetings, peer consultations, any meeting where one person talks at a time. It offers the ability to show videos during the meetings. It does not change the presenter, when different individuals speak. I would not recommend for a group of more than 5 attendees, since you need to 'scroll through' to see them and they all sit at the top of the screen. The chat bar can be both useful and distracting.

It is easy to learn to use the functionality of this program. There are easy pop-ups with icons to make needed adjustments during the meeting. GotoMeeting allows each user to control their own options. The download and setup on a mobile device is quick and easy, with little customization needed.

GoToWebinar really works best for webinars in the same way as its sister product (GoToMeeting) works better for more collaborative experiences. It performs the job of creating a space where an individual has more of a one-way conversation/presentation to a group. I would recommend GoToWebinar to anyone who is looking to have a space to present material with a small ability to engage/collaborate. Therefore, I would recommend the platform for anyone who had medium- to large-sized groups planning to attend. Otherwise, I would recommend a more collaborative option on the market.

There are other platforms on the market (Zoom, Webex, and others) that feel more modern to use than GoToWebinar. Overall, the platform performs nicely but often feels as if it lags behind others regarding the overall user experience. Joining meetings takes slightly longer and communication options within the meeting are a bit less intuitive than others in the market.

GoToWebinar is well suited for times when I have Post-Doc job applicants present their research work to a hiring committee for applicants out of state. It saves money on hotel and travel cost for two or three applicants in those scenarios.
As far as our researchers, they are able to be a part of educational or brainstorming sessions with colleagues that they would otherwise have to miss out on due to travel costs and time. It allows easy collaboration with universities and organizations anywhere. Sometimes you get your best information from others living in different environments in other states and countries. It helps us tap into that.

For hosting a webinar or as an attendee, it doesn't seem to get easier than this. These are the folks that pioneered one of the best tools an organization such as ours could have.

GoToWebinar is absolutely easy to use, however, this on occasion can feel restrictive. Opening up just a little bit of the features would allow the advanced user to utilize tools like mail parsers and other tech hacks to optimize and automate their responsibilities. But overall, the tool is aesthetic and functional.