GoToWebinar Reviews

GoToWebinar is a little bit difficult to learn how to use. I believe it was designed by engineers and not by an end-user experience expert. I would recommend having a techy person on your team handle the set-up and all the integrations you need for GoToWebinar. There are plenty of helpful video tutorials on YouTube. Still, if you're the type of person that finds it difficult connecting multiple pieces of software to work together in automation, then it may be best to outsource or delegate that task.

Overall, GoToWebinar was very easy to use, interested attendees found it very easy to sign up and attend, and we could do everything we needed fairly easily. We also saw which attendees didn't attend, recorded the webinar easily with GoToWebina,r and easily sent it to them to watch at their own time.

Easy and intuitive interface. Obvious and clearly labeled tools. Easy to access training for new users if needed.

GoToWebinar

GoToWebinar is fairly easy to use but is not robust enough for our global meeting environment. We have found that it was much more difficult to maintain and engage in meetings globally using this product.

Easy to use, plug and play setup

Again, GoToWebinar is simple to use, other than it's really difficult to kick off a webinar, which creates anxiety before every single event. If they could just fix this, we'd be VERY happy customers! But it's a big deal, so I don't want to overlook it.

At first, there is a particular aspect of the platform (many of which concern the chat functions) that need to play with to figure out. However, they're straightforward to navigate once you give it a test run, so overall the platform is relatively user-friendly. As I said, GoToWebina's not a complicated program, but it offers the basics in an effective and relatively simple, straightforward way.

GoToWebinar is incredibly easy to use and understand - even if you are inviting a customer that has never used a webinar platform before to join an ON24 webinar, they will easily understand and use the software because the UX on GoToWebinar is very simple and easy to pick up.

It is easy to learn to use the functionality of this program. There are easy pop-ups with icons to make needed adjustments during the meeting. GotoMeeting allows each user to control their own options. The download and setup on a mobile device is quick and easy, with little customization needed.

There are other platforms on the market (Zoom, Webex, and others) that feel more modern to use than GoToWebinar. Overall, the platform performs nicely but often feels as if it lags behind others regarding the overall user experience. Joining meetings takes slightly longer and communication options within the meeting are a bit less intuitive than others in the market.

For hosting a webinar or as an attendee, it doesn't seem to get easier than this. These are the folks that pioneered one of the best tools an organization such as ours could have.

Very easy to use.

It is fairly easy to use GoToWebinar. The most difficult part is actually starting the webinar and making sure attendees can hear and see you.

GoToWebinar, once you get past some of the initial navigation, is quite user friendly and intuitive. The features it provides pre-, during, and post-webinar can assist any business in a multitude of ways. GoToWebinar gives you the ability to see when and if your attendees are paying attention. It provides an easy method of asking a question and getting an immediate answer, and it allows you to reach a larger audience across the globe.

It’s incredibly reliable!

It takes no time at all to get your head around GoToWebinar's interface, and online help is useful for the more advanced bits.

As an IT professional, it's relatively easy for me to use. Some executives struggled with the vast amount of functionality and seemed to get lost in the user interface. Executive presenters sometimes aren't the most technical bunch, so we had to rely on an assistant to make sure things went off without a hitch.

GoToWebinar breaks down the details and offers a simple platform that any user can easily access and interact with. It's convenient to communicate with attendees, share controls with others, and record webinar sessions. Very rarely are attendees having issues with GoToWebinar ( They tend to be having actual issues with phone or internet connectivity), there is very little time required to get a hang of the program.

Overall, the product is very easy to use. If you have a calendar invite, the link will take you directly to the login screen. Once you enter the webinar number and access code, you're good to go. There is an added level of work to do if you are listening over the phone, but it has been a really long time since anyone has asked me to call in. I have never had a problem using this product.

The primary drawback of GoToWebinar is that the formidable array of features and customizations can feel vey unwieldy to new users. A colleague of mine became the point person for the software, and was often tasked with running webinars even when she wasn't a speaker simply because she was the one who understood how to manage the software mid-broadcast. When she had an extended absence I was tasked as her backup and had to devote an entire half of a work day just to teach myself how to set up new webinars. NOT recommended for folks short on support staff!

GoToWebinar is a very simple tool for users. As a user of the tool I expect to have some issues learning all the features but what matters most is the users watching the session. It needs to be easy and intuitive. We found asking polls and Q&A really great at keeping customers and users engaged during the session. It provided numbers on how much attention the users performed.

I believe GoToWebinar to be a solid product overall.

It is complicated. There are a lot of features and it takes some time getting used to - even for technical folks. As I mentioned, this is not easy for non-technical people to learn.

The product is generally useable, but does definitely has some weird nuances to learn. Setting up a new webinar is simple, but I can't figure out why the reports are designed to be so hard to pick. Make sure that every user has a training session and understands all the settings/how to share screens and mute/unmute before you go live!