GoToWebinar Reviews

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Score 8.1 out of 100

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Reviews (1-25 of 100)

Andy Ryan | TrustRadius Reviewer
March 03, 2020

GoToWebinar: The Godfather of Webinar Software

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
GoToWebinar is a little bit difficult to learn how to use. I believe it was designed by engineers and not by an end-user experience expert. I would recommend having a techy person on your team handle the set-up and all the integrations you need for GoToWebinar. There are plenty of helpful video tutorials on YouTube. Still, if you're the type of person that finds it difficult connecting multiple pieces of software to work together in automation, then it may be best to outsource or delegate that task.
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Alex Chaidaroglou | TrustRadius Reviewer
February 20, 2020

GoToWebinar review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Overall, GoToWebinar was very easy to use, interested attendees found it very easy to sign up and attend, and we could do everything we needed fairly easily. We also saw which attendees didn't attend, recorded the webinar easily with GoToWebina,r and easily sent it to them to watch at their own time.
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Richard (Ric) Hazel | TrustRadius Reviewer
February 05, 2020

GoToWebinar May Not Be Your First Choice When It Comes to Meetings

Score 3 out of 10
Vetted Review
Verified User
Review Source

Usability

5
GoToWebinar is fairly easy to use but is not robust enough for our global meeting environment. We have found that it was much more difficult to maintain and engage in meetings globally using this product.
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Nathan Illsley | TrustRadius Reviewer
January 17, 2020

GoToWebinar - Giving you the Basics Needed

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
At first, there is a particular aspect of the platform (many of which concern the chat functions) that need to play with to figure out. However, they're straightforward to navigate once you give it a test run, so overall the platform is relatively user-friendly. As I said, GoToWebina's not a complicated program, but it offers the basics in an effective and relatively simple, straightforward way.
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Shannon McNamara | TrustRadius Reviewer
January 17, 2020

Great middle of the road webinar option

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
GoToWebinar is incredibly easy to use and understand - even if you are inviting a customer that has never used a webinar platform before to join an ON24 webinar, they will easily understand and use the software because the UX on GoToWebinar is very simple and easy to pick up.
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Lynn DeLaurentis | TrustRadius Reviewer
December 23, 2019

Making your meetings easy and convenient.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
It is easy to learn to use the functionality of this program. There are easy pop-ups with icons to make needed adjustments during the meeting. GotoMeeting allows each user to control their own options. The download and setup on a mobile device is quick and easy, with little customization needed.
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Joshua Melder | TrustRadius Reviewer
December 13, 2019

GoToWebinar is a Strong and Reliable Platform that Focuses More Strongly On One-Way Communication

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

7
There are other platforms on the market (Zoom, Webex, and others) that feel more modern to use than GoToWebinar. Overall, the platform performs nicely but often feels as if it lags behind others regarding the overall user experience. Joining meetings takes slightly longer and communication options within the meeting are a bit less intuitive than others in the market.
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Toby Lee | TrustRadius Reviewer
December 11, 2019

Save time and money with this little gem

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
For hosting a webinar or as an attendee, it doesn't seem to get easier than this. These are the folks that pioneered one of the best tools an organization such as ours could have.
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Anonymous | TrustRadius Reviewer
February 07, 2020

GoToWebinar: Connect and engage with a larger audience

Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

9
GoToWebinar, once you get past some of the initial navigation, is quite user friendly and intuitive. The features it provides pre-, during, and post-webinar can assist any business in a multitude of ways. GoToWebinar gives you the ability to see when and if your attendees are paying attention. It provides an easy method of asking a question and getting an immediate answer, and it allows you to reach a larger audience across the globe.
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Anonymous | TrustRadius Reviewer
January 22, 2020

A well established player in the webinar world.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

8
As an IT professional, it's relatively easy for me to use. Some executives struggled with the vast amount of functionality and seemed to get lost in the user interface. Executive presenters sometimes aren't the most technical bunch, so we had to rely on an assistant to make sure things went off without a hitch.
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Anonymous | TrustRadius Reviewer
January 18, 2020

GoToWebinar is reliable, convenient, and accessible for your team

Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

10
GoToWebinar breaks down the details and offers a simple platform that any user can easily access and interact with. It's convenient to communicate with attendees, share controls with others, and record webinar sessions. Very rarely are attendees having issues with GoToWebinar ( They tend to be having actual issues with phone or internet connectivity), there is very little time required to get a hang of the program.
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Anonymous | TrustRadius Reviewer
January 18, 2020

Get to it with GoToWebinar

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Overall, the product is very easy to use. If you have a calendar invite, the link will take you directly to the login screen. Once you enter the webinar number and access code, you're good to go. There is an added level of work to do if you are listening over the phone, but it has been a really long time since anyone has asked me to call in. I have never had a problem using this product.
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Anonymous | TrustRadius Reviewer
December 18, 2019

Lots of Features Available, but Tricky to Use

Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

4
The primary drawback of GoToWebinar is that the formidable array of features and customizations can feel vey unwieldy to new users. A colleague of mine became the point person for the software, and was often tasked with running webinars even when she wasn't a speaker simply because she was the one who understood how to manage the software mid-broadcast. When she had an extended absence I was tasked as her backup and had to devote an entire half of a work day just to teach myself how to set up new webinars. NOT recommended for folks short on support staff!
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Anonymous | TrustRadius Reviewer
December 13, 2019

GoToWebinar made simple so that you can succeed in your demos

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
GoToWebinar is a very simple tool for users. As a user of the tool I expect to have some issues learning all the features but what matters most is the users watching the session. It needs to be easy and intuitive. We found asking polls and Q&A really great at keeping customers and users engaged during the session. It provided numbers on how much attention the users performed.
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Anonymous | TrustRadius Reviewer
December 04, 2019

Stable Webinar Product

Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

7
The product is generally useable, but does definitely has some weird nuances to learn. Setting up a new webinar is simple, but I can't figure out why the reports are designed to be so hard to pick. Make sure that every user has a training session and understands all the settings/how to share screens and mute/unmute before you go live!
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Feature Scorecard Summary

Dashboards (81)
7.4
Data exportability (81)
7.5
High quality audio (100)
8.2
Mobile support (62)
7.6
Calendar integration (87)
8.4
Record meetings / events (98)
8.8
Slideshows (83)
8.4
Event registration (94)
8.4
Audience polling (78)
8.4
Q&A (92)
8.3
Participant roles & permissions (96)
8.1
Confidential attendee list (84)
8.8
Branding options (70)
6.6
Integration to Marketing Automation (60)
7.4

About GoToWebinar

GoToWebinar is a webinar solution used for millions of webinars each year, for marketing, training, and corporate communications. The vendor provides that GoToWebinar is built to be fun, reliable, and simple to use, and includes the features, integrations and analytics needed to engage audiences and make personal connections to drive business.
Categories:  Web Conferencing,  Webinar

GoToWebinar Features

Has featureSimulated Live
Has featureVideo Channel Pages
Has featureOn Demand Video Platform
Has featureSource Tracking
Has featureCertificates

GoToWebinar Screenshots

GoToWebinar Video

A brief demo of GoToWebinar

GoToWebinar Integrations

GoToWebinar Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Starter$89/month100 Participants
Plus$429/month1,000 Participants
Pro$199/month500 Participants
EnterpriseCall 1-800-514-13175,000 Participants

GoToWebinar Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Mobile Web