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GoToWebinar Reviews

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346 Ratings
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Score 8.1 out of 100
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Reviews (1-25 of 105)

Andy Ryan | TrustRadius Reviewer
March 03, 2020

GoToWebinar: The Godfather of Webinar Software

Andy Ryan
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It works as it says it does.
  • It does well reporting metrics
  • The registration system works seamlessly
  • Great for when you want a webinar to have a replay at another time
  • Clunky, outdated interface for both back of house and end-user experience
  • It doesn't have all the latest tricks built in that other webinar software do.
  • It's not an all in one solution, so you have to integrate other third-party apps.
Read Andy Ryan's full review
Lynn DeLaurentis | TrustRadius Reviewer
December 23, 2019

Making your meetings easy and convenient.

Lynn DeLaurentis
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Flexibility in hardware options for use.
  • Users don't need to create an account to log into a meeting.
  • Switching between platforms during a meeting, it will keep you logged in on both and can have 'echo' effects, if the audio is not muted on one of the devices.
  • It does not allow the person running the meeting to mute participants.
Read Lynn DeLaurentis's full review
Joshua Melder | TrustRadius Reviewer
December 13, 2019

GoToWebinar is a Strong and Reliable Platform that Focuses More Strongly On One-Way Communication

Joshua Melder
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • GoToWebinar allows hosts to share content/documentation with guests.
  • The platform allows one to easily record and follow-up with attendees afterwards.
  • Joining and navigating the UI is not as intuitive as other competitors in the space.
  • The chat feature could be improved. Overall, the placement and spacing could be used more appropriately.
Read Joshua Melder's full review
Anonymous | TrustRadius Reviewer
January 18, 2020

GoToWebinar is reliable, convenient, and accessible for your team

Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of use for new users and an intuitive platform.
  • Convenient chat features for attendee interaction.
  • Chat feature isn't the best at handling a large number of messages at once and can be overwhelming for the moderator.
  • Costliest option and competitors have less expensive alternatives with more features.
Read this authenticated review
Anonymous | TrustRadius Reviewer
January 18, 2020

Get to it with GoToWebinar

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Allows a presenter to share their desktop with the user.
  • The product has good sound quality.
  • When taking CPE, you often have to answer questions to get credit. The "ding" that announces a question is always inordinately loud. I wish there was functionality to change the volume.
  • The format of GoToWebinar hasn't changed much. It seems a little clunky and needs a refresh.
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 13, 2019

GoToWebinar made simple so that you can succeed in your demos

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • GoToWebinar allows for a high number of attendees to watch your demonstration.
  • GoToWebinar allowed for practice runs before a scheduled meeting.
  • GoToWebinar didn't have the ability to allow contributors to control other contributor screens.
  • GoToWebinar didn't provide a file to download presentations, instead you had to register (which was fine) and then watch it on a browser.
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 12, 2019

Solid Product!

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy to use out of the box
  • Templated emails for registrants
  • I'm not able to fully customize the landing page.
  • Price restrictive if you need more than 100 or 500 attendees on the call.
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 05, 2019

GoToWebinar - A complete and professional web meeting app that will impress your participants.

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • GoToWebinar manages attendees very well. It automatically mutes attendees.
  • The quality of the product, meetings and recordings are solid.
  • It is a little complex to use if you don't use it frequently - especially for non-technical people. They will need guidance.
  • When you have technical difficulties, it can be a little hard to troubleshoot - especially while the meeting is going on and/or continues while you have to troubleshoot the problem.
  • The chat window is squished and it is pretty difficult to see what is in there. Depending on your screen resolution, you may have to copy and paste the text out and into Notepad to read it.
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 04, 2019

Stable Webinar Product

Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The setup is relatively simple, with an intuitive process to copy previous events.
  • Our attendees are able to navigate the sign-in/software the majority of the time.
  • The training time for teaching the software to new users on our team is minimal.
  • The question module is terrible. It's hard to scroll through and difficult to mark what needs to be responded to.
  • It's slow to load - make sure you log in early.
  • The new reports/analytics take more steps to access than they should.
Read this authenticated review

GoToWebinar Scorecard Summary

Likelihood to Recommend (346)
8.1
Likelihood to Renew (2)
6.4
Usability (100)
8.4
Support Rating (2)
9.2

Feature Scorecard Summary

Dashboards (81)
7.4
Data exportability (81)
7.5
High quality audio (100)
8.2
Mobile support (62)
7.6
Calendar integration (87)
8.4
Record meetings / events (98)
8.8
Slideshows (83)
8.4
Event registration (94)
8.4
Audience polling (78)
8.4
Q&A (92)
8.3
Participant roles & permissions (96)
8.1
Confidential attendee list (84)
8.8
Branding options (70)
6.6
Integration to Marketing Automation (60)
7.4

About GoToWebinar

GoToWebinar is a webinar solution used for millions of webinars each year, for marketing, training, and corporate communications. The vendor provides that GoToWebinar is built to be fun, reliable, and simple to use, and includes the features, integrations and analytics needed to engage audiences and make personal connections to drive business.
Categories:  Web Conferencing,  Webinar

GoToWebinar Features

Has featureSimulated Live
Has featureVideo Channel Pages
Has featureOn Demand Video Platform
Has featureSource Tracking
Has featureCertificates

GoToWebinar Screenshots

GoToWebinar Video

A brief demo of GoToWebinar

GoToWebinar Integrations

GoToWebinar Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Starter$89/month100 Participants
Plus$429/month1,000 Participants
Pro$199/month500 Participants
EnterpriseCall 1-800-514-13175,000 Participants

GoToWebinar Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Mobile Web