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GoTo Webinar

GoTo Webinar

Overview

What is GoTo Webinar?

GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

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Recent Reviews

GoTo Webinar Review

8 out of 10
December 18, 2023
Incentivized
We use GoTo Webinar to host our online training events. We have used these to delivery training for organisations with a larger number of …
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Seamless Engagement

9 out of 10
December 12, 2023
Incentivized
I utilized GoTo Webinar for engaging in a series of trainings for a fundraising platform. The experience was seamless, allowing me to …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Record meetings / events (150)
    8.9
    89%
  • High quality audio (154)
    8.6
    86%
  • Q&A (194)
    8.6
    86%
  • Audience polling (177)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons
MP
Meagan Peters
Senior Account Manager
Koddi (Marketing & Advertising, 201-500 employees)
Verified User
Engineer in Product Management
Industrial Automation Company, 51-200 employees
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Pricing

View all pricing

Lite

$49/month

Cloud
per month per organizer

Standard

$99/month

Cloud
per month per organizer

Pro

$199/month

Cloud
per month per organizer

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goto.com/pricing/webinar

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month per organizer
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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.9
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.4
Avg 8.1

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.4
Avg 8.3

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.2
Avg 8.4

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

7.9
Avg 7.9
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Product Details

What is GoTo Webinar?

As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs. Whether it is used in webinars for marketing, training, or corporate communications, the Webinars solution aims to put the fun back into webinars with reliable technology that’s super simple to use. It provides features, integrations and analytics to engage an audience and make personal connections that drive business.

GoTo Webinar Features

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Data exportability

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

Additional Features

  • Supported: Recorded Events (formerly Simulated Live)
  • Supported: Video Channel Pages
  • Supported: On Demand Video Platform
  • Supported: Source Tracking
  • Supported: Certificates
  • Supported: Polls and Surveys

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience

GoTo Webinar Video

At GoTo, we believe in making IT easy, anywhere. So, our GoTo Connect and GoTo Resolve products help you keep your employees and customers connected, supported, and secure –whenever, and on any device. Discover your GoTo. Learn more about our GoTo products at http://www.goto.com.

GoTo Webinar Integrations

GoTo Webinar Competitors

GoTo Webinar Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web

GoTo Webinar Downloadables

Frequently Asked Questions

GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

GoTo Webinar starts at $49.

Webex Webinars, ON24, and Adobe Connect are common alternatives for GoTo Webinar.

Reviewers rate Calendar integration highest, with a score of 9.

The most common users of GoTo Webinar are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(527)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
January 31, 2017

GoToWebinar Offers Extraordinary Versatility and Ease of Use for Small Companies

Verified User
Administrator in Customer Service
Financial Services Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
GoToWebinar (GTW) is a phenomenal meeting and webinar software. Setting up and recording sessions, as well as extracting reports and metrics is very easy to do. Disseminating and administering the meeting is simple, and while the UI is a little bit archaic looking, it is rather versatile. Users might be annoyed that the software installs itself directly to your computer, but we have received few complaints about that. We use the software for both educational webinars for current and prospective clients, as well as for internal team meetings to include remote employees.
Pros and Cons
  • Recording webinars is a streamlined process. Just hit the button and it'll record the AV, and at the end of the session you will be prompted to convert the raw file.
  • The backend dashboard is remarkably user-friendly, giving wide-ranging ability to modify, edit, and analyze upcoming and past webinars. Handy features like copying old webinars is a great plus.
  • The applet includes a section for questions, which easily allows muted attendees to make their voices heard appropriately, and at the discretion of the speaker.
  • While recording is conveniently streamlined, it can sometimes be too much so. For example, new users may be confused as to where files are being recorded to on the harddrive. That the software saves both the raw and converted file to your HDD without you explicitly picking a folder location is a bit annoying.
  • The software has a harder than expected time reconnecting itself after a temporary drop in connectivity. Too often the affected user will need to close out the applet and rejoin, which can have a negative impact on recordings.
  • We have had trouble installing the software on Macs in the past, and have had to contact customer support. This only happened once, but was quite a hassle.
Likelihood to Recommend
GTW has never let us down in our personal use cases as a company. Team meetings are greatly aided by the ability to both bring in remote employees, as well as for recording meetings for employees that could not attend a certain timeslot. For customers, we have had no issues supporting up to 300 attendees, and have absolutely no complaints as to client experience.
GoTo Webinar Feature Ratings
Online Events Collaboration (2)
45%
4.5
Audience polling
N/A
N/A
Q&A
90%
9.0
Reporting & Analytics (2)
100%
10.0
Dashboards
100%
10.0
Data exportability
100%
10.0
Performance & Compatibility of Online Events Software (2)
50%
5.0
High quality audio
100%
10.0
Mobile support
N/A
N/A
Online Events Security (2)
50%
5.0
Participant roles & permissions
100%
10.0
Confidential attendee list
N/A
N/A
Online Events Marketing (2)
50%
5.0
Branding options
N/A
N/A
Integration to Marketing Automation
100%
10.0
Online Meetings / Events (4)
47.5%
4.8
Calendar integration
N/A
N/A
Record meetings / events
90%
9.0
Slideshows
N/A
N/A
Event registration
100%
10.0
Alternatives Considered
We used to use Skype a lot, but never again. GTW knows what its business users need, and supplies those features in a well supported, functional package, Google Hangouts or Slack meetings just don't have the functionality and ease of use. We will continue using GTW for the foreseeable future.
Usability
9
Some aspects of the UI feel decidedly old school and could use some touch up, both in organization of the different parts, as well as simply in the crispness of the graphics, icons, fonts etc. But outside of that, everything is surprisingly easy to use, and streamlined as far as experience goes.
Premium Support
No
I am not sure that GTW offers a premum support service, but we have used regular old support via tickets. That system is perfectly fine, and we have never had an issue not solved by the next morning. That said, we very rarely need to contact customer support, as the software is generally running well.
Support Rating
10
The only time we have had to contact support, about installation on a Mac, the issue was resolved in short order.
Bug Resolution
No
January 30, 2017

GoToWebinar will add revenue to your bottom line!

Verified User
Project Manager in Marketing
Marketing and Advertising Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We primarily use GoToWebinar for new business. The solution allows us to reach prospects as well as clients all over the country. Our presentations are informative and allow us to showcase our expertise within our industry and why they need our services. Our presentations are primarily educational for the attendees with a very soft sell of our services.
Pros and Cons
  • The automated e-mail to registrants. This e-mail allows the registrants to add the webinar to their calendar in a very seamless fashion and in the correct time zone, so there is no confusion and it increases the odds they will actually attend.
  • The recording of a webinar and the ability to edit it if need be and e-mail to 2 different segments (both the attendees and registrants who couldn't make the webinar). These e-mails go out to these groups separately, so it allows you to customize the message you send to each segment.
  • The reporting is another strength of GoToWebinar. It allows you to see how long the registrants were in the webinar, the answers they had for any polls you conducted during the webinar and their answers to any post-webinar survey questions you have. This actually covers three strengths in one. The reporting, the polls, which engages the attendees during the webinar and the survey, which allows you to learn and improve by getting valuable feedback.
  • One weakness is the customization and branding portion is somewhat limited. I'd like to be able to put a message on the registration page that differs from the automated e-mails that go out.
  • When you send out a webinar recording to someone not already registered after the webinar, the link they click on is basically a registration page, and once they register the video will display, which is fine, I just wish it could be a little more clear, it just seemed a little odd to me, I think the template could be cleaned up a bit here, perhaps the video embedded on the initial page and they register on that page for it to play, I'm not sure what the answer is here.
  • The current post webinar survey is only displayed on a users screen after the webinar. I think it would be nice to add a feature where you can send a link to people to after the fact to ask them to fill out the survey once you look at the report and see who didn't fill it out. I found a work around for this, but I think it would be a nice feature to auto generate a survey link that you can send out in personal e-mail, similar to the registration link.
Likelihood to Recommend
I think this solution is well suited for someone who wants or has clients that are in different areas of the country. It cuts down on travel time and allows you to introduce your self and position yourself as an expert. I think GoToWebinar is not well suited to replace a meeting or presentation that needs to have the personal touch of being there in person to win a piece of business or face time to keep a relationship strong.
GoTo Webinar Feature Ratings
Online Events Collaboration (2)
75%
7.5
Audience polling
80%
8.0
Q&A
70%
7.0
Reporting & Analytics (2)
45%
4.5
Dashboards
N/A
N/A
Data exportability
90%
9.0
Performance & Compatibility of Online Events Software (2)
35%
3.5
High quality audio
70%
7.0
Mobile support
N/A
N/A
Online Events Security (2)
65%
6.5
Participant roles & permissions
60%
6.0
Confidential attendee list
70%
7.0
Online Events Marketing (2)
40%
4.0
Branding options
30%
3.0
Integration to Marketing Automation
50%
5.0
Online Meetings / Events (4)
87.5%
8.8
Calendar integration
90%
9.0
Record meetings / events
90%
9.0
Slideshows
90%
9.0
Event registration
80%
8.0
Alternatives Considered
I believe GoToWebinar is a best in class option, although not perfect, I think for delivering an overall solution to hosting webinars, it's the total package. I ultimately chose GoToWebinar because I was very familiar with GoToMeetings which I really liked and it just made the most sense for us. And to be honest, I didn't have time to or want to do a thorough evaluation of multiple products. GotoWebinar's customer service and sales people are top notch when ensuring you get what you need and the answers you're looking for. The tutorials are very helpful and their online resources to troubleshooting came in very handy.
Usability
9
I give it this rating because GoToWebinar is very user-friendly and if you do find yourself looking for something or trying to figure something out, the customer service is very knowledgeable and will get you the answer if they don't readily know. They follow up, which is nice. I also liked how we could copy the actual webinar and set several practice runs with our internal team prior to the actual webinar. It allowed everyone to become very comfortable to minimize any hiccups the day of.
Premium Support
No
For our needs, we only paid for the minimum subscription
Support Rating
9
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Bug Resolution
No
Exceptional Examples of GoTo Webinar Support
Yes, we were in the middle of a live webinar and I had a question that had just come up, so I called Citrix support and they understood the urgency and they calmly and quickly gave me the answer I needed and it relieved the anxiety level of the entire team.
Easy Tasks
  • The registration set-up
  • The confirmation e-mails
  • The reporting
  • The recording of a webinar
Difficult Tasks
  • Audio troubleshooting, but that could have been a # of issues and really isn't a problem with the solution
  • To be honest, I don't think it's difficult or cumbersome at all.
Mobile Interface Availability and Impressions
Yes, but I don't use it
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