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Hootsuite Reviews

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557 Ratings
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Score 7.8 out of 100
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Hootsuite Scorecard Summary

Likelihood to Recommend (557)
7.8
Likelihood to Renew (73)
8.4
Usability (27)
9.2
Availability (18)
10.0
Performance (16)
10.0
Support Rating (49)
7.4
In-Person Training (1)
6.0
Online Training (8)
10.0
Implementation Rating (43)
10.0

Feature Scorecard Summary

Boolean keyword searches (68)
7.0
Filtering out noise/spam (70)
6.1
Sentiment analysis (63)
6.6
Broad channel coverage (85)
8.2
Content planning and scheduling (103)
9.2
Audience targeting (78)
7.5
Content optimization (83)
7.6
Workflow management (87)
8.1
Automated routing and prioritization (65)
7.6
Customer interaction histories (72)
7.7
Bulk actions (78)
8.1
Lead generation (49)
6.9
Content marketing (80)
7.1
Paid media management (51)
6.4
Campaigns and promotions (72)
6.5
Twitter (100)
9.4
Facebook (100)
9.1
LinkedIn (90)
8.9
Google+ (60)
8.8
Instagram (82)
7.4
Pinterest (49)
8.1
YouTube (48)
7.3
Campaign success analytics (81)
7.2
Real-time tracking (82)
7.3
Competitor analysis (57)
6.6
Role-based user permissions & privileges (84)
8.2
Mobile access (91)
7.7

What is Hootsuite?

Hootsuite aims to help people connect on social media with the communities they live in, the teams they work with, and the brands they love as well as customers who believe in them.

Whether managing a small team or making leap forward to completely transform a social enterprise, Hootsuite presents solutions to help unlock the power of human connection.

The vendor states that Hootsuite is trusted by more than 18 million customers and employees at more than 80 percent of the Fortune 1000. They further provide that Hootsuite's expertise, customer insights at scale, and collaborative ecosystem empowers organizations large and small to strategically grow their brand, business, and customer relationships with social. They invite visitors to learn more, at www.hootsuite.com.
Categories:  Social Media Marketing,  Social Media Management

Hootsuite Features

Listening/monitoring Features

Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Has featureSentiment analysis
Has featureBroad channel coverage

Publishing Features

Has featureContent planning and scheduling
Has featureAudience targeting
Has featureContent optimization
Has featureWorkflow management

Engagement Features

Has featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions

Marketing Features

Has featureLead generation
Has featureContent marketing
Has featurePaid media management
Has featureCampaigns and promotions

Channel coverage/integration Features

Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Has featureInstagram
Has featurePinterest
Has featureYouTube

Reporting/analytics Features

Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis

Account management Features

Has featureRole-based user permissions & privileges
Has featureMobile access

Hootsuite Integrations

Hootsuite Competitors

Hootsuite Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Professional$29.00per month (1 user / 10 social profiles)
Team$129.00per month (3 users / 20 social profiles)
Business$599.00per month (5+ users / 35 social profiles)
EnterpriseContact for Pricing

Hootsuite Support Options

 Free VersionPaid Version
FAQ/Knowledgebase
Social Media
Email
Video Tutorials / Webinar

Hootsuite Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android