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Hootsuite Reviews

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453 Ratings
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Score 7.8 out of 100

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Hootsuite Scorecard Summary

Likelihood to Recommend (453)
7.8
Likelihood to Renew (67)
6.4
Usability (23)
10.0
Availability (17)
5.3
Performance (15)
7.5
Support (18)
10.0
In-Person Training (1)
6.0
Online Training (7)
8.0
Implementation (21)
10.0

Feature Scorecard Summary

Boolean keyword searches (62)
7.3
Filtering out noise/spam (65)
6.7
Sentiment analysis (59)
7.2
Broad channel coverage (81)
8.5
Content planning and scheduling (101)
9.0
Audience targeting (75)
7.3
Content optimization (81)
7.6
Workflow management (84)
8.2
Automated routing and prioritization (62)
7.5
Customer interaction histories (69)
7.6
Bulk actions (76)
7.8
Lead generation (46)
7.1
Content marketing (75)
8.0
Paid media management (42)
6.9
Campaigns and promotions (65)
7.6
Twitter (98)
9.4
Facebook (98)
9.0
LinkedIn (88)
8.7
Google+ (59)
9.1
Instagram (80)
7.7
Pinterest (47)
8.6
YouTube (44)
8.6
Campaign success analytics (79)
7.7
Real-time tracking (79)
8.3
Competitor analysis (55)
7.1
Role-based user permissions & privileges (82)
8.4
Mobile access (89)
8.0

About Hootsuite

HootSuite Enterprise provides a centralized platform for managing streams from different social media channels and posting/ engaging across channels simultaneously. It also has strong team / workflow features and good mobile apps.
Categories:  Social Media Customer Service,  Social Media Management

Hootsuite Integrations

Google Analytics, Allocadia, Brandwatch, 123FormBuilder (formerly 123ContactForm)

Hootsuite Competitors

Adobe Social, Conversocial, Sysomos Expion, Falcon.io, Oracle Social Cloud, Radian6, Sprout Social, Viralheat, MavSocial, ThoughtBuzz, Khoros Care (Formerly Spredfast + Lithium), Khoros Marketing (Formerly Spredfast + Lithium), Sprinklr Social + Messaging Suite

Hootsuite Technical Details

Operating Systems: Unspecified
Mobile Application:No