Hootsuite Reviews

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416 Ratings
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Score 7.8 out of 101

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Reviews (1-7 of 7)

Igors Skute profile photo
Score 9 out of 10
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Online Training

8
HootSuite offers all the necessary online materials, including guidelines on how to use and also optimize usage of the tool. There are numerous video trainings and lots of webinars, so there is no lack of basic training information. Users that want to use HootSuite for professional purposes, like market segment analysis or competitor analysis might need to request private training options.
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Score 8 out of 10
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Online Training

10
Would rate it a 10. We received two hours of online training and it was of very high-quality. HootSuite also offers HootSuite University which is an extremely comprehensive training portal with self-paced quizzes, training webinars and videos, best-practice papers, product certification, and access to a network of external experts. This is a fantastic resource.
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Score 8 out of 10
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Online Training

7
I would prefer a PDF to video, but it’s good. I would have expected more documentation to be available, but this is a good resource. We also got one session with our account rep. It was fine, 90%. She knows the tool well from a functionality perspective, but you could tell that she was not really a practitioner or user of the tool.
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Feature Scorecard Summary

Boolean keyword searches (58)
7.0
Filtering out noise/spam (61)
6.5
Sentiment analysis (56)
6.8
Broad channel coverage (75)
8.3
Content planning and scheduling (95)
8.9
Audience targeting (71)
7.0
Content optimization (76)
7.4
Workflow management (79)
7.9
Automated routing and prioritization (57)
7.3
Customer interaction histories (65)
7.3
Bulk actions (71)
7.6
Lead generation (43)
6.8
Content marketing (72)
7.9
Paid media management (39)
6.7
Campaigns and promotions (60)
7.4
Twitter (92)
9.3
Facebook (92)
8.8
LinkedIn (82)
8.4
Google+ (55)
8.7
Instagram (75)
7.6
Pinterest (43)
8.6
YouTube (39)
8.6
Campaign success analytics (74)
7.2
Real-time tracking (74)
8.1
Competitor analysis (52)
6.9
Role-based user permissions & privileges (76)
8.2
Mobile access (84)
8.2

About Hootsuite

HootSuite Enterprise provides a centralized platform for managing streams from different social media channels and posting/ engaging across channels simultaneously. It also has strong team / workflow features and good mobile apps.

Hootsuite Integrations

Google Analytics, Allocadia, Brandwatch, 123FormBuilder (formerly 123ContactForm)

Hootsuite Competitors

Adobe Social, Conversocial, Sysomos Expion, Falcon.io, Oracle Social Cloud, Radian6, Sprout Social, Viralheat, MavSocial, ThoughtBuzz, Khoros Care (Formerly Spredfast + Lithium), Khoros Marketing (Formerly Spredfast + Lithium), Sprinklr Social + Messaging Suite

Hootsuite Technical Details

Operating Systems: Unspecified
Mobile Application:No