Hootsuite Reviews

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500 Ratings
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Score 7.8 out of 100

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Reviews (1-6 of 6)

Michael Yoder | TrustRadius Reviewer
December 23, 2015

Enterprising!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pre-Sale Experience

10
Hootsuite excelled in the sales process. They were responsive, followed up appropriately and provided everything we asked of them in terms of demos of the system and information for evaluating the product. When it came to customizing a package that would meet our needs, they were able to work out a solution that was acceptable technically and financially.
Read Michael Yoder's full review
Edgar Carpenter | TrustRadius Reviewer
August 26, 2013

HootSuite Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pre-Sale Experience

The process was very collaborative. If we had any problems the team was on it making sure all our concerns were address and solved. HootSuite never left us "hanging".
Read Edgar Carpenter's full review

Feature Scorecard Summary

Boolean keyword searches (68)
7.0
Filtering out noise/spam (70)
6.2
Sentiment analysis (63)
6.7
Broad channel coverage (85)
8.3
Content planning and scheduling (103)
9.1
Audience targeting (78)
7.3
Content optimization (83)
7.6
Workflow management (87)
8.2
Automated routing and prioritization (65)
7.5
Customer interaction histories (72)
7.6
Bulk actions (78)
8.0
Lead generation (49)
7.0
Content marketing (80)
7.5
Paid media management (51)
6.6
Campaigns and promotions (72)
6.9
Twitter (100)
9.4
Facebook (100)
9.0
LinkedIn (90)
8.8
Google+ (60)
8.9
Instagram (82)
7.5
Pinterest (49)
8.3
YouTube (48)
7.8
Campaign success analytics (81)
7.4
Real-time tracking (82)
7.8
Competitor analysis (57)
6.8
Role-based user permissions & privileges (84)
8.3
Mobile access (91)
8.0

About Hootsuite

Hootsuite aims to help people connect on social media with the communities they live in, the teams they work with, and the brands they love as well as customers who believe in them.

Whether managing a small team or making leap forward to completely transform a social enterprise, Hootsuite presents solutions to help unlock the power of human connection.

The vendor states that Hootsuite is trusted by more than 18 million customers and employees at more than 80 percent of the Fortune 1000. They further provide that Hootsuite's expertise, customer insights at scale, and collaborative ecosystem empowers organizations large and small to strategically grow their brand, business, and customer relationships with social. They invite visitors to learn more, at www.hootsuite.com.

Hootsuite Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Has featureSentiment analysis
Has featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Has featureContent optimization
Has featureWorkflow management
Engagement Features
Has featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Has featureContent marketing
Has featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Has featurePinterest
Has featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access

Hootsuite Integrations

Hootsuite Competitors

Conversocial, Sysomos Expion, Falcon.io, Radian6, Sprout Social, MavSocial, ThoughtBuzz, Socialbakers, Khoros Care (Formerly Spredfast + Lithium), Khoros Marketing (Formerly Spredfast + Lithium), Sprinklr

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Hootsuite Support Options

 Free VersionPaid Version
FAQ/Knowledgebase
Social Media
Email
Video Tutorials / Webinar

Hootsuite Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android