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Hubdoc

Hubdoc

Overview

What is Hubdoc?

Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).

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Recent Reviews

Okay

7 out of 10
December 29, 2021
We use Hubdoc for all expense tracking. Miles better than keeping paper receipts and easy to use tags.
Good for recurring invoices and …
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Pricing

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Starting Price

$12.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Hubdoc Demo

YouTube
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Product Details

What is Hubdoc?

Hubdoc Video

Welcome to Hubdoc

Hubdoc Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).

Reviewers rate Support Rating highest, with a score of 3.

The most common users of Hubdoc are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(38)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
Used to process receipts and invoices for expenses and purchases.
  • Scans invoice number, amounts.
  • Performance issues because of Xero integration.
  • Site crashes before invoices are configured and published to Xero.
  • Cost us time trying to set up, no response from Hubdoc when reporting issues.
We can see value if it was quick to load Xero data, allow edits when configuring, then publishing. Unfortunately it's not worked yet.
  • Negative - has cost us time (weeks) trying to set up and still is not working.
Still haven't had a response after reporting our problems 3 business days ago.
Alvin Landicho | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Hubdoc with one of our larger accounting clients who use it as part of the software stack in the bookkeeping department. It's primarily used for automated feeds from suppliers including bank statements and other scanned in invoices to then be automatically filed by vendor which then archived in their preferred document management platform - ShareFile.
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
  • Ability to distinguish line details in an invoice.
  • Smarter AI/Machine Learning to improve process and remove manual processing.
For those that use Xero and would like to digitise their invoices, along with direct supplier feeds, very fast data extraction and auto-archiving it can really streamline your bookkeeping function in any business. We also integrated their scanner functionality into a custom mobile app that fed straight into the Hubdoc system with document notes via metadata tags.
  • Streamlined operations.
Receipt Bank essentially does the same thing as Hubdoc but while we were evaluating both products we found Receipt Banks data extraction a lot slower (sometimes 24-48hrs) compared to Hubdoc which was in minutes. Also, Hubdoc had a large library of direct feeds which was a plus for clients who used the supported suppliers.
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
November 20, 2019

Hubdoc Rocks!

Andrew Newman CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Hubdoc for ourselves and our clients because it is an easy way to capture important third party documentation (invoices/bills/statements). We use it for all collectible documents for all clients. It gives us an easy way to capture relevant documents for transactions. The documents are organized in Hubdoc and the transactions are in Quickbooks online.
  • Great OCR capability. Very good at reading and remembering which vendors are associated with which accounts.
  • Well organized portal, easy to use and very accessible.
  • Simple, efficient, cost-effective
  • Great associated phone app.
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
Hubdoc is great for all your clients. It provides your business with a very easy way to capture important documents and link them to the related transactions. That said, it is a change in process and for some clients, this can be very challenging. It is only as good as the data input and the client/accountant's dedication to the process.
  • Hubdoc is very reasonably priced.
  • In this App world, it is very easy to connect many apps and land up with a lot of overkill/duplication. You must be strategic in your app choices and select apps that work well for you.
  • In my experience, the biggest hurdle to success is getting staff to reliably input info.
I have tried other competing software that offers similar benefits and I have been very disappointed. Other software in this space charge more, promise more and offer benefits that do not deliver. Hubdoc is definitely not the biggest voice on this block, but they are reachable, helpful and completely transparent about their pricing and technology. These are rare traits in the app marketplace.
Excellent. Always there. Always happy to help.
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