Influitive is huge disappointment after JigSaw acquisition
My company has been using Influitive for the past two years to manage our customer advocacy program. It helps us provide a centralized …
Overview
What is Influitive?
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As…
Recent Reviews
How Influitive Differs From Its Competitors
Awards
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What is Influitive?
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://influitive.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Influitive?
Influitive allows companies to build a community and invite customers to complete challenges, referrals, product reviews, social media posts, and more. As community members complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Influitive aims to enable businesses to easily visualize and report on all activities completed and the ROI of those activities, while integrating with the user's CRM and marketing automation platform to guide members through the entire customer journey.
The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.
The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.
Influitive Features
- Supported: Issue challenges to get feedback, references and more
- Supported: Complete referral management
- Supported: Build community through discussions
- Supported: Easily report on activities within your Hub
Influitive Screenshots
Influitive Video
Want to learn more about Influitive?
Visit https://influitive.com
Influitive Integrations
Influitive Competitors
- TechValidate
- Firstup (Dynamic Signal + SocialChorus)
- Amplifinity
- Next Bee
- Get Ambassador
Influitive Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English, French, Spanish, Italian, Portuguese, Japanese, Korean, Chinese (Simplified) |
Frequently Asked Questions
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.
TechValidate, Firstup (Dynamic Signal + SocialChorus), and Amplifinity are common alternatives for Influitive.
Reviewers rate Availability and Online Training highest, with a score of 10.
The most common users of Influitive are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(207)Attribute Ratings
Reviews
(1-25 of 78)Companies can't remove reviews or game the system. Here's why
December 29, 2023
Influitive Review
- Base
Influitive had better metrics, ease of use and more functionality.
We have also had a better experience with Influitive's support and CSM partnership
We have also had a better experience with Influitive's support and CSM partnership
December 06, 2023
Influitive is great
Score 10 out of 10
Vetted Review
Verified User
I'm biased because I learned about Influitive from a webinar before ever using it and was absolutely wowed by the product. During the initial research, Influitive always had a more robust offering and better reviews.
December 05, 2023
Influitive - engaging customers through gamified interactions
We didn't evaluate any other vendors, having been recommended to speak to Influitive.
December 01, 2023
Awesome Platform...Totally worth every penny!
- Ambassador Referral Marketing Platform (discontinued)
More options and better UX. Honestly, the platform barely had many features and was entirely focused on referrals. They did not help create a community or advocacy platform. Their gift card system was lacking global reach and that was definitely a major show down for us. We were looking for a unified platform that has all elements: Advocacy, gifting, referrals, references, and amazing UX.
The challenges were a big factor in our decision. We wanted to have a place users could consume and contribute, and not just browsing articles and moving on. We wanted them to be able to interact with the content, and each other. Many community platforms are just forums. We wanted something way more memorable and robust.
November 30, 2023
Influitive hits the sweet spot for driving customer advocacy
Score 10 out of 10
Vetted Review
Verified User
We looked at Crowdvocate and Advocately. I would say that Influitive is by far the most mature and feature-rich program and is constantly being updated through direct feedback that users of the solution provider. The platform has come a long way since its inception, and there have been some really useful updates in response to user demand.
I was not a part of the purchasing decisions for Influitive so I cannot speak to this. I have seen demos, however, and it seems that Influitive is a leader in the space.
- Khoros Communities (Formerly Spredfast + Lithium)
We use Influitive for our closed customer advocacy program and Khoros for our open discussion-based community. Two different communities...two different software solutions. Each one best fits the ultimate goals of the community.
August 30, 2022
Actionable Results Within Hours
Score 10 out of 10
Vetted Review
Verified User
To be fair to the buying process, I looked into every kind of platform (advocacy, community, etc.). Other vendors were either outdated in practices/product or most importantly, they didn't have the capabilities of half of what Influitive tools offer.
August 24, 2022
New User to the platform.
They are two different platforms.
August 23, 2022
Influitive will be your new best friend!
Influitive was already in place when I started working here; however 3 years later when we decided to completely re-launch our program from the ground-up, I evaluated a couple other providers. Influitive still stood out as the best option in the market due to their superior design, gamification, and challenge creation features. They are the biggest and best on the market, and best suited for an enterprise-level organization like ours.
August 22, 2022
Loyal to Influitive for growing our base of loyal customers
Score 9 out of 10
Vetted Review
Verified User
I honestly haven't come across another provider that I wouldn't recommend. New companies and providers are created each year. Each company has their pros and cons and you need to find what company you want to partner with. We have been happy with Influitive and don't have a need to change providers at this time. Influitive works for our customer advocacy and loyalty program of Renaissance educators.
July 22, 2022
Great for gamification but could use a face lift.
inSided doesn’t offer rewards but has a much better end-user interface. I’ve got to demo what the backend looks yet.
April 18, 2022
A software solution to support advocacy communities
- Khoros Communities (Formerly Spredfast + Lithium)
Khoros Communities, in my opinion, isn't set up to host a customer advocacy program, as it's lacking key aspects that Influitive offers (e.g. ability to easily share information with advocates, advanced gamification, etc.) It's much better, however, for a discussion-based community. Community managers really need to understand the purpose of their program and the outcomes they want it to have. If they're looking for a solution that will allow them to generate a unique experience for a specific subset of their customer base (their advocates), Influitive is the way to go.
April 18, 2022
Influitive is a solid product
Influitive has much better technology and functionality.
April 13, 2022
Influitive ROCKS!
Influitive is the only platform I have used.
April 12, 2022
Building An Engaged Customer Community
Influitive was in place before I joined the company
April 06, 2022
Influitive is a great platform for building an engaging and flexible customer community
I was not involved in the decision making process of selecting Influitive.
April 05, 2022
Great Support, Excellent platform for Managing Community
March 02, 2022
Big fan of Influitive
Amazing customer service
Score 10 out of 10
Vetted Review
Verified User
I think that Influitive has been an amazing app and the fact that they acquired PostBeyond shows that they have teeth in the game and are expanding their grasp on the customer retention and advocacy market. This app has really flourished and will continue to do for the time being because it has done a good job at retaining new customers for my new business.
November 25, 2021
Influitive helps in marketing simulations in educational activities
Unfortunately, having not used other similar products, I cannot indicate how Influitive differs or is better than similar products. In my case, the software was suggested to me by colleagues. Since I have no other knowledge about similar software at the moment, I accepted the suggestion. I intend to verify in the future whether similar programs also exist in free educational versions or are better than Influitive.
November 20, 2021
Influitive is the best!
I was not involved in the process to choose Influitive but since using it I feel that it is the best customer advocacy platform :)
Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy.
I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece.
I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece.
November 19, 2021
Great place for customer advocacy! Not so much for community.
Our community was originally based out of Slack. As our customer community grew, it was essential that we create a space for the community to prosper. We chose Influitive since it had both the advocacy and community portions built-in together. Slack was not able to host the advocacy program that we wanted.