Influitive is huge disappointment after JigSaw acquisition
My company has been using Influitive for the past two years to manage our customer advocacy program. It helps us provide a centralized …
Overview
What is Influitive?
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As…
Recent Reviews
How Influitive Differs From Its Competitors
Awards
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Pricing
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What is Influitive?
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://influitive.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Influitive?
Influitive allows companies to build a community and invite customers to complete challenges, referrals, product reviews, social media posts, and more. As community members complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Influitive aims to enable businesses to easily visualize and report on all activities completed and the ROI of those activities, while integrating with the user's CRM and marketing automation platform to guide members through the entire customer journey.
The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.
The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.
Influitive Features
- Supported: Issue challenges to get feedback, references and more
- Supported: Complete referral management
- Supported: Build community through discussions
- Supported: Easily report on activities within your Hub
Influitive Screenshots
Influitive Video
Want to learn more about Influitive?
Visit https://influitive.com
Influitive Integrations
Influitive Competitors
- TechValidate
- Firstup (Dynamic Signal + SocialChorus)
- Amplifinity
- Next Bee
- Get Ambassador
Influitive Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English, French, Spanish, Italian, Portuguese, Japanese, Korean, Chinese (Simplified) |
Frequently Asked Questions
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.
TechValidate, Firstup (Dynamic Signal + SocialChorus), and Amplifinity are common alternatives for Influitive.
Reviewers rate Availability and Online Training highest, with a score of 10.
The most common users of Influitive are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(207)Attribute Ratings
Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
December 01, 2023
Awesome Platform...Totally worth every penny!
There was a time that many of our experience channels were acting odd and kept expiring all by themselves. WE realized the bug and informed the team. I think we had two to three people working on the issue and made sure we were up and running in next to no time.
November 30, 2023
Influitive hits the sweet spot for driving customer advocacy
Score 10 out of 10
Vetted Review
Verified User
Yes, when a bug that the Influitive team were unable to replicate, they worried with me, and watched me replicate the bug live on my system. Once they had seen what was happening they investigated on their back end and found it was a unique-to-us bug. They quickly identified the issue, and fixed it pretty much the same day!
Unfortunately, I cannot
Recently, when we encountered a bigger issue than we expected on our side (and were up against a timeline), I reached out to Influitive to see if they'd put more resources on it to help out in a timely manner. With a quick response, they said yes. They added resources to help us figure out the issue and get it moved through the process faster.
April 06, 2022
Influitive is a great platform for building an engaging and flexible customer community
There have been numerous times when I have reported a support issue that has come down to the dreaded "user error". However, each and every time, the problem was handled in a friendly, timely, and professional manner. I think that says as much about a support organization as to how it responds when things go completely off the rails.
August 30, 2021
Neat product to drive customer advocacy
Score 10 out of 10
Vetted Review
Verified User
My CSM, Meaghan Shepherd is just amazing. I have a bi-weekly call with her and she will literally help me solve every single problem I have, on the call or follow up religiously. These are not product problems but rather advocacy challenges.
August 18, 2021
Why Influitive is a stack above the rest...
Score 9 out of 10
Vetted Review
Verified User
Recently we had an issue with a certificate on our end expiring. Influitive responded asap, worked with us on the fly to get things updates to minimize our downtime and did it all with a smile never making us feel the stress we could have if it was not taken seriously on their end! I have always found that the team goes above and beyong this is just an example of the most recent win with them!
December 01, 2020
Best tool for Inbound and Advocacy Marketing!
I contacted them once when I wasn't receiving my hub emails. Emma, who's a Support Specialist at Influitive, took the time to assist me event though the problem was from our side. I was 100% satisfied with the services and was able to receive my emails the same day.
Support does a great job of always keeping you up-to-date on your support tickets.
December 04, 2015
Best Product for Advocate Marketing!
Score 8 out of 10
Vetted Review
Verified User
Even on weekends, they're often available for quick responses. Additionally, they check back in on bugs after fixing them to inquire if we've seen them appear again.
August 26, 2015
Turning every customer base into die hard fans
Score 10 out of 10
Vetted Review
Verified User
We were prepping to go live and I needed things deleted out of the system before I could send out my invitations. Got a response and my issue resolved within 10 minutes.
December 04, 2014
Extremely valuable tool, fantastic customer success team
Score 10 out of 10
Vetted Review
Verified User
Every single time I ask a question or need help with something.
December 04, 2014
AdvocateHub - Awesome for Marketplaces
Score 10 out of 10
Vetted Review
Verified User
When I was setting up salesforce integration, I had no fewer than five different questions, including two about documentation. Five different people on the team (from the support folks to my awesome coach to two people on the product team) helped me that day, and no one got even remotely impatient or short with me. It was truly amazing.
Score 10 out of 10
Vetted Review
Verified User
Every time I contact them :)