Influitive Reviews

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Sue Reukauf, M.Ed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Marketing - Customer Advocacy and Loyalty team. We partner with our Product, UX, Customer Success, Proposal Services, and other teams seeking input and feedback from our customers.
Jon Ashley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Advocacy Marketing Managers mainly use the solution who act as community administrators, although from time to time the app is opened up to internal teams to use and see how we use the platform. If we're talking customers then this target is always changing as we recruit more and more into the program and engage them.
Jennifer Susinski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We represent Customer Advocacy, Customer Reference and Customer Marketing on some level. Each area brings different needs:
Customer Advocacy - Discovering, Nurturing and Mobilizing
Customer Reference - Placing the right customer at the right time with an ask via a prospect
Customer Marketing - Placing the right customer in marketing asks (Content creation, Speaking Sessions, Reviews etc.)
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our core team working entirely on the program consists of 5 people. One looks at reporting and announcements, the others look at rewards, challenge creation, ideation and graphics. The platform has our attention entirely so that we constantly respond to messages in time and invite new customers to the platform to widen our network.
Kim Ellis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
There are 6 people in BMC that use it as we are the admins. They are all part of my team which is the Customer Connect Advocate team. We are the ones who run the program and build the challenges. Currently we have over 2,200 customer who use the tool!

What is Influitive?

Influitive allows companies to build a community and invite customers to complete challenges, referrals, product reviews, social media posts, and more. As community members complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Influitive aims to enable businesses to easily visualize and report on all activities completed and the ROI of those activities, while integrating with the user's CRM and marketing automation platform to guide members through the entire customer journey.

The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.

Influitive Features

  • Supported: Issue challenges to get feedback, references and more
  • Supported: Complete referral management
  • Supported: Build community through discussions
  • Supported: Easily report on activities within your Hub

Influitive Screenshots

Influitive's powerful platformExpand your reach through trusted channelsGrow your sales pipeline with a steady flow of referralsTake Influitive mobile. Advocacy enables anytime, anywhere.

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Influitive Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, French, Spanish, Italian, Portuguese, Japanese, Korean, Chinese (Simplified)

Frequently Asked Questions

What is Influitive?

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.

What is Influitive's best feature?

Reviewers rate Availability and Online Training highest, with a score of 10.

Who uses Influitive?

The most common users of Influitive are from Mid-size Companies and the Computer Software industry.