July 05, 2019
Score 9 out of 10
Read Kathleen Orazio's full review
Use Cases and Deployment Scope
Our program is owned by Marketing but is being used cross-functionally across our Product, Product Marketing, Customer Sucess and Support teams. We use it for customer success, retention, and demand generation. And, we've created a robust online community where customers can share and learn from each other, as well as provide valuable feedback to our company to help inform roadmap.