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Influitive

Influitive

Overview

What is Influitive?

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As…

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Learn from top reviewers

Influitive Goes Above & Beyond!

Rating: 6 out of 10
September 27, 2024
Vetted ReviewVerified User
Influitive helps us through our Customer Advocacy mission to take care of our customers first. It allows us to build a community with our exclusive clients and have a direct c...
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Alyssa Vorhees (Ahlers)
Account Manager - Marketing
Principal Customer Advocacy Marketing Manager
Paycor
Influitive1 year of experience

Unleashing the Power of Advocacy

Rating: 1 out of 10
June 13, 2024
IncentivizedVetted ReviewVerified User
Update: After Influitive was aquired by Jigsaw in Dec 2023, things have gone downhill. They removed all easy access support channels, and support now starts with an AI bot. Th...
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Amber Champney
Administrator - Marketing
Customer Marketing Coordinator
Wrike
Influitive2 years of experience

Influitive Review

Rating: 9 out of 10
December 29, 2023
IncentivizedVetted ReviewVerified User
We use Influitive for our customer advocacy program. We are looking to engage with our customer base to grow our reference pool, nurture customer for cross sale/upsell and ref...
Continue reading
Nicole Scherck
Manager - Marketing
Customer Marketing Manager
Experity Health
Influitive1 year of experience

Influitive - engaging customers through gamified interactions

Rating: 9 out of 10
December 5, 2023
IncentivizedVetted ReviewVerified User
We use Influitive as both an engagement tool for our customers and to generate acts of advocacy to support our business goals. The necessity to deepen relationships with cust...
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Huw Wigley
Manager - Marketing
Post-Sales Marketing Manager
SUSE
Influitive3 years of experience

Influitive hits the sweet spot for driving customer advocacy

Rating: 10 out of 10
November 30, 2023
Vetted ReviewVerified User
You cannot get anything better than Influitive. We use Influitive as our global customer advocacy platform, to drive advocacy acts via our customers across our business. As a ...
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Jon Ashley
Professional - Marketing
Customer Advocacy Marketing
Sage
Influitive8 years of experience
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Pricing

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Influitive

Influitive

N/A
Unavailable

What is Influitive?

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://influitive.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Influitive?

Influitive allows companies to build a community and invite customers to complete challenges, referrals, product reviews, social media posts, and more. As community members complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Influitive aims to enable businesses to easily visualize and report on all activities completed and the ROI of those activities, while integrating with the user's CRM and marketing automation platform to guide members through the entire customer journey.

The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.

Influitive Features

  • Supported: Issue challenges to get feedback, references and more
  • Supported: Complete referral management
  • Supported: Build community through discussions
  • Supported: Easily report on activities within your Hub

Influitive Screenshots

Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.

Influitive Integrations

Influitive Competitors

Influitive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, French, Spanish, Italian, Portuguese, Japanese, Korean, Chinese (Simplified)

Frequently Asked Questions

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.

TechValidate, Firstup, and Amplifinity are common alternatives for Influitive.

Reviewers rate Availability and Online Training highest, with a score of 10.

The most common users of Influitive are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 154)

Unleashing the Power of Advocacy

Rating: 1 out of 10
Incentivized
June 13, 2024
AC
Amber Champney
Customer Marketing Coordinator
Wrike (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Influitive
2 years of experience
View profile
Pros
  • Community Engagement
  • Rewards and Recognition
  • Content Amplification
Cons
  • User interface could have better functionality
  • More AI features
  • Could use more integrations with other platforms

Influitive Goes Above & Beyond!

Rating: 6 out of 10
September 27, 2024
AV
Alyssa Vorhees (Ahlers)
Principal Customer Advocacy Marketing Manager
Paycor (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Influitive
1 year of experience
View profile
Pros
  • Customer service
  • Gamification
  • User interface
Cons
  • Calendarized challenge post visibility
  • Exporting reports directly from the tool (instead of sent via email)

Influitive Review

Rating: 9 out of 10
Incentivized
December 29, 2023
NS
Nicole Scherck
Customer Marketing Manager
Experity Health (Health, Wellness and Fitness, 201-500 employees)
Vetted Review
Verified User
Influitive
1 year of experience
Pros
  • User friendly
  • Great metrics and insights
Cons
  • Saving drafts of challenges. All steps need to be filled out before a challenge can be saved.
  • We run into issues with uploading images to challenges. however, Influitive is typically quick to resolve the issue

Influitive - engaging customers through gamified interactions

Rating: 9 out of 10
Incentivized
December 05, 2023
HW
Huw Wigley
Post-Sales Marketing Manager
SUSE (Information Technology & Services, 1001-5000 employees)
Vetted Review
Verified User
Influitive
3 years of experience
View profile
Pros
  • The gamified functionality is perfect as we look to create a fun but rewarding environment.
  • The UI is clean and fresh, making it easy for customers to navigate.
  • The variety of options for content helps us to share all manner of artifacts.
  • The ability to segment our audience seamlessly allows us to target subsets of our demographic with valuable content.
  • The Influitive team are constantly available to support and offer advice to improve our program.
Cons
  • The translations feature is good, but supporting more global languages would be beneficial.
  • Calculating ROI is key, but not every organization measures the same metrics. Whilst the default options are good, the ability to easily add more specific metrics would be valuable.
  • There are plenty of integrations available, but with more and more vendors offering complementary solutions, Influitive will need to add to this area.

Influitive hits the sweet spot for driving customer advocacy

Rating: 10 out of 10
November 30, 2023
JA
Jon Ashley
Customer Advocacy Marketing
Sage (Computer Software, 10,001+ employees)
Vetted Review
Verified User
Influitive
8 years of experience
View profile
Pros
  • Simple administration through a single platform.
  • Easy to use and understand.
  • Excellent technical support.
  • Innovative
Cons
  • Reports are comprehensive but too complicated to administer
  • The rewards admin is very poor
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