Keepit Usability, Reviews & Ratings 2024

Q: What are Keepit's top competitors?

Veeam Backup for Microsoft 365 , AvePoint Cloud Backup , and SkyKick are common alternatives for Keepit.

Overview

What is Keepit?

Recent Reviews

Simple, reliable, dependable multi-cloud backup

9 out of 10

March 26, 2024

Incentivized

We use Keepit as part of our multi-cloud backup strategy for everything in our Microsoft estate. It elegantly does the two things we all …

Keepit Backup for Cloud

7 out of 10

March 19, 2024

Incentivized

cloud 365 backup for staff and students. it provides a reliable safe backup and restore process that is convenient and fast. being able to …

Keepit Easy

10 out of 10

March 13, 2024

Incentivized

We use Keepit for SaaS backup and recovery of our online mailboxes and files, as well as our online intranet and teaming sites. We also …

Keepit is here to stay.

9 out of 10

March 04, 2024

Incentivized

We use Keepit to back up everything from Office 365. Whether it is Exchange, Onedrive, Sharepoint, or Azure AD, Keepit has us covered. …

Fantastic Product.

10 out of 10

February 28, 2024

Incentivized

We use Keepit to back up our Microsoft 365 estate; Keepit provides us a platform to perform backups outside of Microsoft.

Keepit simple and effective

9 out of 10

February 27, 2024

Incentivized

Disaster Recover for O365 as well as historical backup for O365 users onedrive and email.

Keepit for Office 365 backup works like a charm

9 out of 10

February 19, 2024

Incentivized

Keepit is used to make backups of our Office 365 environment, SharePoint sites, mailboxes, OneDrive accounts, teams channels, etc.

Keepit review for M365

9 out of 10

January 29, 2024

Incentivized

We have been using this product now for over Four years it backs up our M365 content, it was simple to implement has been really easy to …

Keepit a great solution to backing up your Office 365 environment.

9 out of 10

January 29, 2024

Incentivized

Contrary to popular opinion, Microsoft doesn't back up your Office 365 environment. For this, we use Keepit. It covers all things o365 …

User-friendly, powerful and reliable backup software

8 out of 10

January 25, 2024

Incentivized

We use Keepit to backup M365 (Exchange Online, SharePoint, Teams and Microsoft Entra). M365 has built-in backup functions, but not all are …

Keepit always there

9 out of 10

January 25, 2024

Incentivized

We use Keepit for the backup of our Microsoft 365 tenant. We wanted a cloud to cloud backup solution.

Now you can forget about backing up your data

10 out of 10

January 25, 2024

Incentivized

We use Keepit for backing our O365 environment. It is easy to use and suits our goals. Restoring is also very easy and quick because of …

Very satisfied with Keepit

8 out of 10

January 12, 2024

Incentivized

Our organization uses Keepit for backup of our entire Office365 environment

Keepit review

9 out of 10

June 30, 2023

Incentivized

We are using Keepit to back up our Microsoft 365 tenant. It seamlessly backs up all email, OneDrive, and SharePoint data.

The only Office365 backup solution you need

10 out of 10

June 26, 2023

Keepit is a great solution for backing up Office 365 data with its ease of use, affordability, and reliability. We have used the product …

Read all reviews

How Keepit Differs From Its Competitors

We've had a small number of incidents of unintentional deletion of data, which Keepit has solved.
We have the confidence of knowing that we can recover from a ransomware incident (and fortunately have not had to use it).

Incentivized

IT Usability

Junior staff have picked up the use of Keepit for restores. It's not a completely intuitive interface, but no training was required - which is a great improvement from other backup solutions.

Incentivized

Data Control

as the trend is cloud based products for better or worse there is no choice in requirements for a backup.Keepit has been doing a good job for retaining the cloud data and giving access to it

Incentivized

IT Usability

the dash board is well designed, intuitive and clear. i recall i do have experience of another cloud backup product that does on site servers rather than cloud based apps and data and Keepit seems to be easier to get around than the other company's dashboard, however they are geared for different …

Incentivized

Data Control

Knowing our data is safe, secure and separate from our production environments gives us confidence that it will be intact when we need it. Regularly testing the recovery times and procedures confirm our claim for quick and painless recovery.

Incentivized

IT Usability

Keepit SaaS data protection is very easy and intuitive to use. Any admin on my staff can easily interact with the interface to find what they need. Admins do not have to spend hours, days, weeks to learn the platform. This reduces our need for specialized SaaS data protection admins.

Incentivized

Data Control

Since it's all cloud data, we prefer to have a 'cloud-native' backup solution. This way, we ensure a smooth backup and recovery process. No need to download/upload our data locally or set up specific cloud storage solutions. From deleted data to tenant to tenant migrations. So far, everything has …

Incentivized

IT Usability

The fact that we sometimes just log in to see if everything still works, proofs that we don't have it in our minds. Keepit monitors their platform closely, ensuring any failed backups are handled asap. It just works, and that's what we like most of it!

Incentivized

Data Control

Keepit has enabled us to operate confidently in case of any corruption or compromise to our SaaS solution. We know that we can confidently restore data from Keepit's solution.

Incentivized

IT Usability

Simple and easy to use, our entire IT team (including the apprentice) can operate and use the platform comfortably with minimal training.

Incentivized

IT Usability

This solution requires very little intervention or management by my team. Great low effort solution.

Incentivized

Data Recovery

For the moment, we only needed Keepit for accidental deletions and for recovering mailboxes to investigate fraud. Data loss can be handled quite quickly by providing the user with a link to their backed-up mailbox, where they can retrieve the mail themselves. Or you can search the snapshots and …

Incentivized

Ease of Use

Once Keepit is set up, you don't need to check it every day since it just works. It backs up the time every day. Also, the recovery of data can be done by the users themselves, which saves a lot of time.

Incentivized

Data Recovery

Thankfully we haven't had many cases to restore data but any time we have for a lost mail or file from our M365 setup it been simple and easy search for and get the data quickly restored, we have restored data easily every time

Incentivized

Ease of Use

We set it up and in all honesty rarely need to check on it, it just works away doing what is was setup to do

Incentivized

Data Control

We 100% have confidence in all the backups and thus being able to restore any of the M365 data we backup is simple and quick

Incentivized

IT Usability

100% confident in the product and what we can do with it, all our IT admins can easily use this to do any data restores from M365, we rarely need to use it day to day, but that means we are rarely doing restores, when we do though it is very easy to remember how to use it.

Incentivized

Data Recovery

I find it much easier just going straight to keepit when a user has "accidentally" deleted an office 365 item. It is so much easier and faster than going via the Microsoft method. I use it all the time for this. You can also "share" a folder or item back to the user so they can look for their own …

Incentivized

Ease of Use

Keepit just works. It sits in the background doing its thing, which provides great piece of mind to me as an IT admin.

Incentivized

IT Usability

Keepit has sped up the speed to recover and increased the confidence in the ability to recover from any situation

Incentivized

Data Recovery

We had several cases where users accidentally deleted SharePoint sites and Microsoft Teams. Data was backed up with the built-in M365 features. However, the users realized too late that the data was missing, when the data already was removed from recycle bin. Keepit saved our users life - many …

Incentivized

Ease of Use

Keepit is not only very easy to be implemented but also to be administered and operated. For common tasks there are assistants in the user interface are self-explaining (look and feel). In most cases it is not required to read long user documentation. The current status can be monitored in the …

Incentivized

Data Control

Backed up data is transparent to the admin. Personal data of persons who no longer work for the company can be removed (excluded) from the backup. Keepit clearly defines where the customer data is stored and how it is processed.

Incentivized

IT Usability

Recurring administrator tasks need to be easy to operate, even without deep technical knowledge. That's how it is with Keepit. Assistants guide you through the backup and restore processes.

Incentivized

Data Recovery

A large amount of data was deleted by an employee and was noticed after 90 days. With Keepit we were able to restore the data.

Incentivized

Ease of Use

Keep it has an easy dashboard where you can see the actual status of the backups. the restore procedure is also easy to use.

Incentivized

Data Control

People are very pleased when a deleted document is restored in minutes. the amount of time to restore files is decreased.

Incentivized

IT Usability

restores are done with minimal effort which means we have more time fot other things

Incentivized

Data Recovery

Gladly we never had to do a restore because of a failure, but for some user-initiated deletions or mailbox movements, we used the restoring option without any problems. We restored a leaving user's mailbox into another one. Keepit does a daily Backup of our O365 environment without affecting it. …

Incentivized

Ease of Use

We don't care at all about the backup. It informs you when something is wrong. So it saves time in the daily work. If you have to do a restore, the UI is easy, and you can do it fast and as expected. Only restoring in a foreign mailbox does not have all options for the structure, so you may need …

Incentivized

Data Recovery

With us it is usually deleted unintentionally and or when people leave employment after a longer period, there are still documents or emails from that person.

Incentivized

Ease of Use

For us, Keepit is very friendly to use, no comments about it, we are easy to work with

Incentivized

Data Recovery

We performed a few restorations of OneDrive and Email data & never had any issues with it.

Incentivized

Ease of Use

Administrators rarely have to spend time on Keepit to perform maintenance. It gives us more time to focus on other activities.

Incentivized

Data Recovery

It was very easy and very fast to recover lost data (emails, mailboxes, files etc)

Ease of Use

Data Recovery

With one click of a button for setting up a wrong link of permissions on a parent folder permission hierarchy, all the sub-folders have lost all permissions without a trace. Keepit, helped remediate the damage by restoring the permissions to a great degree that saved days and perhaps weeks of …

Incentivized

Ease of Use

We do not use Keepit on a daily basis, but when it's needed, there is no need to remember where are the main functions. Hence it is indeed designed to be easy to use. Diving a bit deeper into more detailed backups and restores might not be as simple. However, those are specific scenarios that, …

Incentivized

Data Recovery

Within weeks after the Keepit implementation we received requests from users which accidentally deleted important emails and by using Keepit console we were able to recover those email in place in minutes.
Another important business process is employee leave, where we don't have worry about losing …

Incentivized

Ease of Use

By switching for previous solution to the Keepit we achieve not only a huge time saving for IT admins in terms of daily operation by automating backup from our MS tenant, but also significant time saving when executing task for search, restore, analyze due to the simplicity of the Keepit admin …

Incentivized

Data Recovery

the "link" functionality is a plus, since we can easily send the link to a specific folder, where the deleted file was stored, and the final user can easily and without IT intervention, search and restore the file.

Incentivized

Ease of Use

since we can easily send a link to the final user, with Keepit we are ensuring everyone gets the files they need, with minimal intervention from our team. so happier final users with less effort from our team.

Incentivized

Data Recovery

We do periodic restore tests, which were successful. We have also made various pst files for the mail for colleagues who have left employment.

Incentivized

Ease of Use

We check randomly whether the backup was successful. Furthermore, no influence on daily work.

Incentivized

Data Recovery

We are using KeepIT mostly to search for removed user datas (like 6 months ago). Mostly users are accidentally deleting files from Onedrive or Sharepoint. Restore is everytime easy, we tested also restoring meeting invitation to callendar and without any problem. New features which are added over …

Incentivized

Ease of Use

Restoring user data was everytime a problem, to search when datas was there. With KeepIT search with subfolders and also possibility to change snapshot date easily by multiple different selectors in few seconds is really helpling. I have never was in situation where I was lost in GUI, this is …

Incentivized

Data Recovery

We had a case that involved the police. So I could send them the data they requested.

Incentivized

Ease of Use

I only need to check it once a week. Otherwise, we get an email if something goes wrong.

Incentivized

Data Recovery

It is easy to drill down through the connectors to find specific items tat has been accidentally deleted - the only time we tend to use it. Not yet used in any BC/DR scenario.

Incentivized

Ease of Use

This is one of the easiest interfaces to use to get straight to the objective.

Incentivized

Data Recovery

Since we are using Keepit, we didn't get the need to recover any data, but we have been able to validate through the graphical interface that we can easily see any document or emails that have been deleted and restore it. If, in the future, somebody informs us about an accidental deletion, we will …

Incentivized

Ease of Use

The simplicity of the Keepit service is offering a solution that doesn't need any manual intervention as soon as the system is configured. Thanks to this, the time spent on day-to-day work for the management of Office 365 backup is almost null with Keepit.

Incentivized

Data Recovery

Fortunately, we have not had to use Keepit in any disaster scenarios yet, but it has been used to recover accidentally deleted data a few times. Each time has been quick and easy and does not require the user to know when an object was deleted, as the search functions are good enough to find files …

Incentivized

Ease of Use

Keepit is very easy to use. We have used a number of different backup systems over time, and Keepit is by far the most straightforward and obvious interface I have had the pleasure of using. You can kick off a simple restore in very few clicks, and be confident you will not accidentally overwrite …

Incentivized

Data Recovery

Keepit has been used to secure the data of temporary former employees, whose data we may require once again.

Ease of Use

It is a very user-friendly platform, everything simply works in the background daily. Have we ever needed to make a change, it's been quite self-explanatory to figure out.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features

SaaS Product Integration (22)
8.8
88%
Data Storage in the Cloud or On-Premises (18)
8.7
87%
Multiple Data Restoration Options (22)
8.4
84%
Data Auditing and Search (22)
7.8
78%

Reviewer Pros & Cons

View all pros & cons

Minimal need for administration
The interface takes a little getting used to, and sometimes gives the impression there are no search results as the criteria were not specified correc...

Verified User

C-Level Executive in Information Technology

Education Management Company, 51-200 employees

giving share options for authorised users to access data
once had restore time outs re browser for large downloads

Verified User

Employee in Information Technology

Education Management Company, 501-1000 employees

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Pricing

View all pricing

Keepit

N/A

Unavailable

What is Keepit?

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://www.keepit.com/pricing

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

10 people also want pricing

Alternatives Pricing

Veeam Backup for Microsoft 365

$1.80

per month per user

What is Veeam Backup for Microsoft 365?

Veeam® Backup for Microsoft Office 365 eliminates the risk of losing access and control over Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams — so that data is always protected and accessible.

Rewind Backups

per month

What is Rewind Backups?

Rewind from Third Blink Software in Ontario (dba Rewind) is a service that protects the data that is driving your ecommerce and small to midsize businesses, focusing on backing up data that lives in the cloud – specifically in apps like Shopify, BigCommerce, and QuickBooks Online.

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Product Demos

Setup a connector in less than 5 minutes with Keepit

Storylane

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Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

8.3

Avg 9.0

Enterprise Backup

Enterprise backup solutions are implemented by IT professionals to automatically and safely backup data hosted on a range of systems (including cloud-native workloads, servers, databases, laptops and mobile devices) to external cloud storage.

7.7

Avg 8.6

SaaS Backup

Software As A Service (SaaS) backup software is a technology designed to store and protect data created by SaaS products.

8.4

Avg 8.8

8.8
SaaS Product Integration
(22) Ratings
Integration with and backup capabilities for one or more SaaS products
8.4
Multiple Data Restoration Options
(22) Ratings
Multiple options for recovering all of your stored data or individual objects
7.8
Data Auditing and Search
(22) Ratings
eDiscovery capabilities for searching and managing stored data
8.7
Data Storage in the Cloud or On-Premises
(18) Ratings
Backed up data may be stored on-premises or in the cloud

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is Keepit?

Keepit offers comprehensive SaaS data protection for companies with data stored in the cloud. Keepit protects data including Microsoft 365, Microsoft EntraID (formerly Azure AD), Google, and Salesforce. The company focuses on the backup, management, and safeguarding of SaaS data on a large scale. The principal objective of Keepit is to shield cloud data, thereby mitigating the risk of data loss. The company's platform incorporates advanced restore options for rapid retrieval of historic data. Keepit's platform is compatible with any Cloud Workload and enables data retention on user-defined terms ranging from one year to indefinitely. Notably, it is equipped with data indexing and search features to provide users with a holistic view of their data.

Keepit Features

Supported: Off-Site, Vendor-Neutral Backup Location
Supported: One Price Per Seat
Supported: Simple and User-Friendly UI
Supported: High-Speed Search
Supported: Innovative Granular Search Features
Supported: Immutable Technology

Keepit Screenshots

Screenshot of Configuration Pop Up for Microsoft

Keepit Integrations

Keepit Competitors

Keepit Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	Apple iOS, Android, Mobile Web
Supported Languages	English, German, Danish

Frequently Asked Questions

The Keepit platform, from the company of the same name in Copenhagen, is a solution that protects cloud data, boasting simple deployment and restore options that enable users to recover historic data. The Keepit platform supports any Cloud Workload and offers full retention on the user's terms from one year to eternity. It features indexing and search to ensure users have a complete view of data. The solution features supports Microsoft Office 365, Dynamics 365, Google Workspace, and Salesforce.

Veeam Backup for Microsoft 365, AvePoint Cloud Backup, and SkyKick are common alternatives for Keepit.

Reviewers rate SaaS Product Integration highest, with a score of 8.8.

The most common users of Keepit are from Mid-sized Companies (51-1,000 employees).

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Comparisons

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Reviews and Ratings

(73)

Attribute Ratings

Reviews

(1-3 of 3)

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January 29, 2024

Keepit review for M365

Verified User

Project Manager in Information Technology

Media Production Company, 501-1000 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We have been using this product now for over Four years it backs up our M365 content, it was simple to implement has been really easy to manage and also any restores are simply to do, overall a very easy to use product

Pros and Cons

Easy to use portal with good logging info for any issues
Simple setup and it just works from the get go
Data restores take very little time
Product being updated regularly

Any functionality you are missing can be requested but so far we haven't found anything we specifically need

Likelihood to Recommend

If you have a M365 or Google cloud product Keepit will easily be the best backup product you'll use, easy to setup and use and just works away no need for constant checks, haven't yet found a a problem they couldn't fix and we have had very few little issues.

Definitely make sure you check it out.

Keepit Feature Ratings

Data Center Backup (3)

96.66666666666666%

9.7

Management dashboard: 100%
10.0
Retention options: 100%
10.0
Encryption: 90%
9.0

Enterprise Backup (3)

76.66666666666667%

7.7

Operational reporting and analytics: 90%
9.0
Malware protection: 80%
8.0
Ransomware Recovery: 60%
6.0

SaaS Backup (4)

87.5%

8.8

SaaS Product Integration: 90%
9.0
Multiple Data Restoration Options: 90%
9.0
Data Auditing and Search: 80%
8.0
Data Storage in the Cloud or On-Premises: 90%
9.0

Return on Investment

We have a fluctuating user base and their license model and price are perfect for us
We get the alerts for any issues with the service and very rarely need to logon and check it so we save so much time not having to continually manage it.

Data Recovery

Ease of Use

We set it up and in all honesty rarely need to check on it, it just works away doing what is was setup to do

Data Control

We 100% have confidence in all the backups and thus being able to restore any of the M365 data we backup is simple and quick

IT Usability

Alternatives Considered

Commvault Cloud powered by Metallic AI

We looked at two other products but keepit beat both on price and easy to use admin and system setup

Other Software Used

Rubrik

Users and Roles

700

All of our Users are backed up using Keepit for our M365 setup

Support Headcount Required

We thankfully rarely have to do restores , but all our admins can use this product to restore data

Business Processes Supported

Easy to use
Reliability
Cost

Future Planned Uses

If Keepit expands its backup portfolio we would look at it for additional features that may help us.

Likelihood to Renew

It is a fantastic product that has always given us confidence in our M365 backup

Products Replaced

Key Differentiators

Ease of Use

It was and is so easy to use setup and do any tasks on, we very rarely use it daily but any time we have needed it it just works

Evaluation Lessons Learned

Our evolution would not change we went through everything we needed and keepit came out top in all

Implementation Details / Implementation Partner

Implemented in-house

Implementation Phases

Change Management Lessons

Change management was minimal

Implementation Issues

None

Implementation Rating

We setup this in a 2 hour call with the Keepit installation team, simple and easy

Support Rating

Every time we have used support we have found them helpful and very responsive

Premium Support

Bug Resolution

Usability

Simple to do setup and restores, doesn't need managed daily

Easy Tasks

portal design
restore methods

Difficult Tasks

None

January 25, 2024

Now you can forget about backing up your data

Verified User

Engineer in Information Technology

Chemicals Company, 501-1000 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We use Keepit for backing our O365 environment. It is easy to use and suits our goals. Restoring is also very easy and quick because of the good connection between Keepit and Microsoft. So there is no need to store the data locally if you do not want to do that, but of course, you could.

Pros and Cons

Backup
Restore
Performance

Options for the structure of restored data
Azure AD SSO (case sensitive in username)

Likelihood to Recommend

Once set up, Keepit offers a nice background service that creates your daily O365 backups completely transparent. So you don't have to mind on that. If something goes wrong, it will inform you, so you can have a look. The User Interface is easy to work with. Restoring and giving the user the option to search for emails themself is also really good.

Keepit Feature Ratings

Data Center Backup (3)

90%

9.0

Management dashboard: 70%
7.0
Retention options: 100%
10.0
Encryption: 100%
10.0

Enterprise Backup (1)

100%

10.0

Malware protection: 100%
10.0

SaaS Backup (4)

100%

10.0

SaaS Product Integration: 100%
10.0
Multiple Data Restoration Options: 100%
10.0
Data Auditing and Search: 100%
10.0
Data Storage in the Cloud or On-Premises: 100%
10.0

Return on Investment

No time needed for backup once configured
Restoring is very performant

Data Recovery

Ease of Use

Alternatives Considered

Keepit offers the best performance for the money you pay from our perspective. It's based on user count and not on the amount of data which makes it also easy to track the costs.

Other Software Used

Microsoft 365

Users and Roles

All accounts are backed up in case of dataloss.
But only administrators are really working with it in case of restore.

Support Headcount Required

There is not much skill needed for supporting the daily basis.
Almost everything is transparent especially for end users.

For administrators it is pretty easy also without further knowledge to understand and support Keepit.

Business Processes Supported

Backup
Restore
Security

Future Planned Uses

Anomaly detection

Likelihood to Renew

until now, we are not planning to change to another product.
the Office365 new inbuild data backup does not reach the capability of keepit so far.

Products Replaced

Key Differentiators

Cloud Solutions
Scalability
Integration with Other Systems
Ease of Use

Price was very good for backup up all userdata.

Evaluation Lessons Learned

For normal we try to stay at Microsoft solutions but it was not available for backup at the stage we needed it.
Maybe if Microsoft already had it at time of purchase we bought this solution.

Support Rating

Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

Usability

Pretty easy to use and setup the backup.
For restore there are some limitations and maybe sometimes its not clear how the result will look like in case of folder structure in exchange, especially when merging mailboxes.

Easy Tasks

Backing up O365 Data
Setup

Difficult Tasks

Mobile Interface Availability and Impressions

Yes, but I don't use it

September 30, 2022

KeepIt safe with less effort

Bruno Passos

IT Director

Grupo ProCME (Construction, 1001-5000 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We use all Keepit connectors as the main backup solution for the Microsoft environment. With Keepit we [can easily] create consistent backups from laptops, servers, and exchange accounts.