Insights from Lansweeper Reviewers
Based on 5 verified reviews published in the last 18 months
What positive or negative impact (i.e. Return on Investment or ROI) has Lansweeper had on your overall business objectives?
5 answeredLansweeper has a predominantly positive impact on business objectives, primarily by enhancing IT asset management and providing critical visibility into infrastructure. Four of five reviewers highlighted its utility in managing IT assets, describing it as essential for tracking and lifecycle management. This improved oversight contributes significantly to better cybersecurity practices and more efficient troubleshooting, as noted by three of five reviewers. The platform's ability to offer comprehensive insights at a low cost also translates into tangible cost savings for organizations, a benefit mentioned by two of five reviewers. Reviewers consistently indicate that while direct quantification of return on investment can be challenging, the operational efficiencies and risk mitigation provided by Lansweeper contribute positively to overall business performance.
IT Asset Management
4 mentionsReviewers frequently commend Lansweeper for its effectiveness in IT asset management, with four of five reviewers descr…
Reviewers frequently commend Lansweeper for its effectiveness in IT asset management, with four of five reviewers describing it as crucial for maintaining an accurate inventory and overseeing the lifecycle of IT assets. This capability provides organizations with a continuous understanding of their hardware and software landscape, which is vital for day-to-day operations.
Visibility and Monitoring
3 mentionsThe platform is praised for significantly improving visibility into IT infrastructure, allowing users to easily identif…
The platform is praised for significantly improving visibility into IT infrastructure, allowing users to easily identify which assets are assigned to whom and how devices are connected within the network. Three of five reviewers specifically noted that this enhanced insight is achieved at a low cost, providing substantial value. This clarity aids in understanding the network topology and asset distribution.
Cybersecurity and Troubleshooting
3 mentionsLansweeper contributes positively to cybersecurity posture and streamlines troubleshooting processes by providing readi…
Lansweeper contributes positively to cybersecurity posture and streamlines troubleshooting processes by providing readily available information about the network and its assets. Three of five reviewers indicated that the tool helps in identifying vulnerabilities, such as unpatched systems or unauthorized devices, thereby potentially preventing security incidents. The immediate access to asset details also accelerates the resolution of technical issues.
Cost Savings
2 mentionsThe platform is reported to generate cost savings through various mechanisms, including its affordable pricing model an…
The platform is reported to generate cost savings through various mechanisms, including its affordable pricing model and its ability to optimize asset utilization. Two of five reviewers explicitly mentioned that the tool's low cost relative to the visibility it provides offers significant value, and it can also encourage the prompt return of unused devices, preventing unnecessary expenditures.
Describe how you use Lansweeper in your organization. What are the business problems the product addresses and what is the scope of your use case?
5 answeredLansweeper is primarily utilized by organizations for comprehensive network and asset scanning, a capability highlighted by all 5 reviewers. This core functionality addresses the business problem of maintaining an up-to-date and accurate inventory of all addressable items across the network, including servers, workstations, mobile devices, and network switches. Beyond basic asset identification, 3 of 5 reviewers emphasized the product's ability to provide detailed hardware and software information, aiding in tracking licensing keys, peripheral devices, and identifying unused or unauthorized software. Furthermore, 2 of 5 reviewers noted its utility in revealing specific switch port connections, enhancing network visibility. The scope of use extends to broader IT management tasks, with 2 of 5 reviewers also mentioning its application in running helpdesk ticketing systems and deploying software packages, indicating its role in streamlining various operational processes.
Network and Asset Scanning
5 mentionsReviewers consistently praise Lansweeper for its robust network scanning capabilities, which allow organizations to mai…
Reviewers consistently praise Lansweeper for its robust network scanning capabilities, which allow organizations to maintain a current and comprehensive inventory of IT assets. All 5 reviewers highlighted its effectiveness in identifying and listing various devices, from computers and servers to network switches and mobile devices, solving the challenge of endpoint identification across the network.
Hardware and Software Details
3 mentionsThe product is valued for its ability to provide granular details about hardware and software configurations, a feature…
The product is valued for its ability to provide granular details about hardware and software configurations, a feature noted by 3 of 5 reviewers. This deep insight helps organizations track software licensing, monitor peripheral devices like monitors and flash drives, and identify major updates or unregistered software, contributing to better asset management and compliance.
Switch Port Information
2 mentionsLansweeper offers valuable insights into network infrastructure by displaying switch information and connected devices,…
Lansweeper offers valuable insights into network infrastructure by displaying switch information and connected devices, a benefit cited by 2 of 5 reviewers. This functionality allows IT teams to easily visualize network connections, identifying what is connected to specific switch ports, which aids in network troubleshooting and management.
Helpdesk and Software Deployment
2 mentionsBeyond asset management, Lansweeper also serves as a platform for broader IT operational tasks, including helpdesk and…
Beyond asset management, Lansweeper also serves as a platform for broader IT operational tasks, including helpdesk and software deployment, as mentioned by 2 of 5 reviewers. This indicates its utility in supporting daily IT service management by running ticketing systems and facilitating the creation and deployment of software packages.
Please provide some detailed examples of areas where Lansweeper has room for improvement.
5 answeredReviewers identified several areas where Lansweeper could be improved, particularly concerning its user interface and core functionality. A majority of reviewers, 3 out of 5, indicated that the user interface lacked clarity, specifically mentioning the need for a cleaner layout and confusion surrounding the cloud component. Additionally, 2 of 5 reviewers pointed out issues with feature functionality, such as limitations with the remote control feature and the inability to search within asset comments. Installation and update processes also presented challenges, with 2 of 5 reviewers noting that installations often required exact switches and that licensing updates were not intuitive. Performance aspects, like delays in new machine discovery and overwhelming notifications, were also raised by 2 of 5 reviewers. Finally, pricing and licensing concerns, including the desire for a lower price point and false positives in unlicensed software detection, were mentioned by 2 of 5 reviewers. These points collectively suggest opportunities for refinement across user experience, core features, deployment, and cost management.
User Interface Clarity
3 mentionsReviewers frequently cited a lack of clarity within the user interface, with 3 out of 5 expressing a need for improveme…
Reviewers frequently cited a lack of clarity within the user interface, with 3 out of 5 expressing a need for improvement. Specific concerns included the overall cleanliness of the UI and the layout of menus, along with confusion regarding the integration and use of the cloud component.
Feature Functionality
2 mentionsTwo of five reviewers highlighted specific limitations in the product's feature set. These included a desire for an enh…
Two of five reviewers highlighted specific limitations in the product's feature set. These included a desire for an enhanced remote control feature and the inability to effectively search through comments left on individual assets, requiring manual inspection.
Installation and Updates
2 mentionsThe installation and update processes were identified as areas needing refinement by 2 of 5 reviewers. Users found that…
The installation and update processes were identified as areas needing refinement by 2 of 5 reviewers. Users found that installations sometimes required precise configuration switches, and the management of licensing updates and asset limits was not intuitive.
Performance and Speed
2 mentionsTwo of five reviewers noted that the system's performance could be improved in certain aspects. This included occasiona…
Two of five reviewers noted that the system's performance could be improved in certain aspects. This included occasional delays in the discovery of new machines and the potential for notifications at the bottom of the interface to become overwhelming.
Pricing and Licensing
2 mentionsConcerns regarding pricing and licensing were raised by 2 of 5 reviewers. These included a desire for a lower price poi…
Concerns regarding pricing and licensing were raised by 2 of 5 reviewers. These included a desire for a lower price point for the software and instances where the system incorrectly identified drivers as unlicensed software, leading to false positives.
Please provide some detailed examples of things that Lansweeper does particularly well.
5 answeredLansweeper is primarily recognized for its robust capabilities in providing detailed asset inventory, a strength highlighted by all 5 reviewers. The platform offers comprehensive insights into both hardware and software components, extending to network devices and their connections. This detailed inventory forms a foundation for other key functionalities, such as software management, which 3 of 5 reviewers noted for its ability to handle installation, uninstallation, and license tracking. Reviewers also frequently commend the product's ease of use, with 3 of 5 reviewers specifically mentioning its intuitive web interface and accuracy. Furthermore, Lansweeper's effectiveness in network scanning and its flexible filtering and integration options were each noted by 2 of 5 reviewers, contributing to its utility as a comprehensive IT asset management solution.
Asset Inventory Details
5 mentionsReviewers consistently praise Lansweeper for its exceptional ability to provide granular details about IT assets. This…
Reviewers consistently praise Lansweeper for its exceptional ability to provide granular details about IT assets. This includes comprehensive information on both high-level and component-level hardware and software, as well as specific network device data like switch port connections, MAC addresses, and VLAN information, according to all 5 reviewers. This depth of information is critical for effective asset identification and management.
Software Management
3 mentionsLansweeper is valued for its effective software management features, which allow users to control and monitor applicati…
Lansweeper is valued for its effective software management features, which allow users to control and monitor applications across their network. Three of 5 reviewers specifically highlighted the platform's utility in deploying, installing, and uninstalling software, including MSI packages. This functionality also extends to managing software licenses, which streamlines compliance and resource allocation.
Ease of Use
3 mentionsThe platform's user-friendliness is a significant positive, with 3 of 5 reviewers noting its straightforward operation.…
The platform's user-friendliness is a significant positive, with 3 of 5 reviewers noting its straightforward operation. Reviewers appreciate the intuitive web-based graphical user interface, which contributes to an accurate and efficient user experience. This ease of use makes the comprehensive features more accessible to IT professionals.
Network Scanning
2 mentionsLansweeper's network scanning capabilities are highlighted for their effectiveness in discovering and mapping network a…
Lansweeper's network scanning capabilities are highlighted for their effectiveness in discovering and mapping network assets. Two of 5 reviewers specifically mentioned its ability to perform IP scanning and sweep the network. This function is foundational for populating the detailed asset inventory that the platform is known for.
Filtering and Integration
2 mentionsThe product offers robust filtering options and is noted for its ability to integrate with other systems. Two of 5 revi…
The product offers robust filtering options and is noted for its ability to integrate with other systems. Two of 5 reviewers pointed out the utility of filtering assets by various criteria, such as domain, equipment type, or operating system, which enhances data organization and analysis. Its ease of integration with other relevant software further extends its utility within an existing IT ecosystem.