TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/4V/zI/VHS3C59T89BV.PNGLANSweeper gives you bang for your buck!LANSweeper Is currently used as an inventory system for our entire WAN. Every computer reports in to LANSweeper when someone logs in. LANSweeper is also configured to randomly scan our network for new devices. We use it to monitor issues like drive space, toner levels, and Antivirus status. For an inexpensive solution, LANSweeper really a one-stop shop for a lot of necessities.,Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices. Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network. Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.,LANSweeper has a tendency to be extremely slow sometimes. We are running it in a 2016 VM. It has plenty of RAM, CPU, and Storage. However I believe it would benefit from living on an SQL server instead of a local lite instance of SQL. I wish there were more details in the printer reports. It is definitely a bit lacking. It's hard to balance the auto-removal of items from LANSweeper. This isn't necessarily LANSweeper's fault. But sometimes you want to keep record of devices for a period after they're gone. Sometimes, you just want to wipe the slate clean of old items and start over. The Helpdesk system needs a LOT of improvement. We used it for two years. This year, we did not renew. It is comical looking with its colors and large fonts. It is difficult to sort through tickets. I hope it gets better in time. I like having it integrated into the inventory system.,10,LANSweeper helps us determine when devices are EOL and deal with them accordingly. LANSweeper keeps track of serial and model numbers. Helping us locate specific devices if necessary. Warranty tracking is built-in to LANSweeper. It's nice to be able to just click a link and be taken to the manufacturer's warranty information page regarding that device. M.A.R.T monitoring is a great feature. We get a report of impending hard drive failures and can deal with them proactively.,BMC Track-It!,BMC Track-It!, PRTG Network Monitor, Ubiquiti Networks UniFi, Aruba Networks WirelessLansweeper. Great for Small businesses, seriously lacking for bigger companies.We selected Lansweeper after reading reviews and talking to other users. It was being used to address license compliance in our varied network which included a few business units, mobile users, and home workers. The best thing about Lansweeper is the price - it is cheap. The other thing is that it can pick up all the hardware assets on our network and we can make a diagram about where everything resides. However, we found that agentless has a huge drawback - it will only scan what it can see. In our varied network, we didn't see some users for weeks, other networks and business units were invisible and this really wasn't a product for our environment. We needed agents. What really hit home was the recognition or lack of. Microsoft recognition was not bad but the datacenter needed total manual intervention. Office 365 wasn't picked up and no usage statistics. Anything beyond Microsoft/Adobe Acrobat/Sophos was a challenge. In conclusion, if you're 50 or 100 users, go for Lansweeper. If more complex, don't waste time or embarrassment in having to change the product later.,Picks up items on the network such as switches printers. I like the fact that toner is running low but to a large business like ours, that doesn't make much difference. For small businesses, that would be good. Connects to Dell/HP to get warranty info. Not always but good to see some areas populated. The scan is quite quick, will bring back some useful data.,Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent. Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network Datacenter compliance is a manual project. We used Excel extensively. License optimization is limited to installations v surplus licenses. We need to know who's using what and how.,3,I would consider that ROI has been achieved - it wasn't expensive. However, Spiceworks could have done the same for free. Too much manual intervention. Not strong beyond basic Microsoft products so we had to keep an eye on everything. Great sniffer of hardware on the network including switches, routers, printers. Lack of features that are essential for enterprise ITAM.,Snow License Manager,Snow License Manager, Spiceworks, Microsoft Office 365, VMware ESXiLansweeper saves your timeWe use lansweeper as a monitoring, alerting and asset management tool. The product is used only by our IT department (systems and network administrators). This tool helps our help desk technicians easily find a user or computer, find necessary information about configuration, membership, network information, etc. We have several branch offices and lansweeper helps us with asset management and physical inventory. It allows us to build and run different types of reports that are being requested by IT managers. Also, we are using this tool as an event collection and alerting system. It's easy to configure and use; does not require additional deep education to be used for Tier 1 level of support. The web interface allows us to use this tool from any endpoint within the company's network.,Easy and quick configuration A large number of tools available for administration An excellent scanner that does not overload endpoints Ability to create very detailed custom reports All the infrastructure information in one place,I would like lansweeper to be more flexible to combine assets to logical groups (PCs, monitors, IP phones and users),10,Positive - Saving time for our technicians to find necessary information. Positive - product price Positive - different tools in one solution,Axios Assyst,WhatsUp Gold, Sophos Endpoint Protection, Cisco IronPort Web Security Appliance, Cisco ASA, Symantec Backup ExecLansweeper reviewWe use Lansweeper to manage our infrastructure. It allows us to pull useful reports, push software and manage our assets all in one easy to use interface. I have used similar products and Lansweeper is just as good if not better than its competition.,Automatically scans and detects new assets. A powerful reporting tool. You will have to be familiar with power-shell. Push software to machines. Saving us time.,Ease of use - pushing software can be a complicated process. Detecting assets sometimes means going to each machine on opening ports on the firewall. Reporting can be hard to figure out but you can ask on their forum. I find that a lot of my questions already have been asked.,8,Saves time by easily generating reports. Make managing a software deployment less of a headache. Met our budget and needs.,,LabTech, SolarWinds MSP ManagerLove me some Lansweeper!Lansweeper is being used in various ways throughout my organization. In our IT department, we are using it for discovering and maintaining our software licenses, tracking support needs through the help desk feature, and of course use its capability to inventory our desktop and server infrastructure. We also are using it as a knowledge base for end users.,Easy to use. A one stop shop for hardware and software inventory, help desk, and knowledge base. Great tech support.,The help desk tool is nice, but setup was a little cumbersome. While their support is great, it's generally only through email.,10,Reporting on hardware is much easier. Reporting on software licensing is a snap. Having a central location where users can get some info on FAQs is great!,SolarWinds Web Help Desk and ManageEngine,VMware Horizon View, Zerto Virtual Replication, MS SharePoint
Windows
Lansweeper
20 Ratings
Score 8.2 out of 101
TRScore

Lansweeper Reviews

Lansweeper
20 Ratings
Score 8.2 out of 101
Show Filters 
Hide Filters 
Filter 20 vetted Lansweeper reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Reviews (1-6 of 6)
  Vendors can't alter or remove reviews. Here's why.
Michael Metalios profile photo
August 16, 2018

Review: "LANSweeper gives you bang for your buck!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
LANSweeper Is currently used as an inventory system for our entire WAN. Every computer reports in to LANSweeper when someone logs in. LANSweeper is also configured to randomly scan our network for new devices. We use it to monitor issues like drive space, toner levels, and Antivirus status. For an inexpensive solution, LANSweeper really a one-stop shop for a lot of necessities.
  • Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices.
  • Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network.
  • Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.
  • LANSweeper has a tendency to be extremely slow sometimes. We are running it in a 2016 VM. It has plenty of RAM, CPU, and Storage. However I believe it would benefit from living on an SQL server instead of a local lite instance of SQL.
  • I wish there were more details in the printer reports. It is definitely a bit lacking.
  • It's hard to balance the auto-removal of items from LANSweeper. This isn't necessarily LANSweeper's fault. But sometimes you want to keep record of devices for a period after they're gone. Sometimes, you just want to wipe the slate clean of old items and start over.
  • The Helpdesk system needs a LOT of improvement. We used it for two years. This year, we did not renew. It is comical looking with its colors and large fonts. It is difficult to sort through tickets. I hope it gets better in time. I like having it integrated into the inventory system.
Because of its slowdown as we have acquired more equipment, I think LANSweeper may be better suited for smaller environments. We have 3000+ users and over 1500 devices on our WAN. It has shown considerable performance issues as we have grown. Maybe moving it to a full blown SQL instance will make things a bit better. But as it stands, it has gotten tiresome waiting for it to update and refresh.
Read Michael Metalios's full review
No photo available
July 10, 2018

Review: "Lansweeper. Great for Small businesses, seriously lacking for bigger companies."

Score 3 out of 10
Vetted Review
Verified User
Review Source
We selected Lansweeper after reading reviews and talking to other users. It was being used to address license compliance in our varied network which included a few business units, mobile users, and home workers. The best thing about Lansweeper is the price - it is cheap. The other thing is that it can pick up all the hardware assets on our network and we can make a diagram about where everything resides. However, we found that agentless has a huge drawback - it will only scan what it can see. In our varied network, we didn't see some users for weeks, other networks and business units were invisible and this really wasn't a product for our environment. We needed agents.
What really hit home was the recognition or lack of. Microsoft recognition was not bad but the datacenter needed total manual intervention. Office 365 wasn't picked up and no usage statistics. Anything beyond Microsoft/Adobe Acrobat/Sophos was a challenge. In conclusion, if you're 50 or 100 users, go for Lansweeper. If more complex, don't waste time or embarrassment in having to change the product later.
  • Picks up items on the network such as switches printers. I like the fact that toner is running low but to a large business like ours, that doesn't make much difference. For small businesses, that would be good.
  • Connects to Dell/HP to get warranty info. Not always but good to see some areas populated.
  • The scan is quite quick, will bring back some useful data.
  • Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
  • Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
  • Datacenter compliance is a manual project. We used Excel extensively.
  • License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
Suited for the basic x86 environment of Windows machines and those looking for hardware discovery. I would say 150 to 200 device companies it is recommended. Unfortunately, for our environment, it lacks the detailed data, software recognition, coverage and functionality to be considered encompassing.
Read this authenticated review
Valery Mezentsau profile photo
April 12, 2017

User Review: "Lansweeper saves your time"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use lansweeper as a monitoring, alerting and asset management tool. The product is used only by our IT department (systems and network administrators). This tool helps our help desk technicians easily find a user or computer, find necessary information about configuration, membership, network information, etc. We have several branch offices and lansweeper helps us with asset management and physical inventory. It allows us to build and run different types of reports that are being requested by IT managers. Also, we are using this tool as an event collection and alerting system. It's easy to configure and use; does not require additional deep education to be used for Tier 1 level of support. The web interface allows us to use this tool from any endpoint within the company's network.
  • Easy and quick configuration
  • A large number of tools available for administration
  • An excellent scanner that does not overload endpoints
  • Ability to create very detailed custom reports
  • All the infrastructure information in one place
  • I would like lansweeper to be more flexible to combine assets to logical groups (PCs, monitors, IP phones and users)
It is the best tool that is used for collecting initial information about users or devices. Well done cross references. We are never faced with any serious issues using this product for our internal purposes.
Read Valery Mezentsau's full review
No photo available
December 28, 2016

"Lansweeper review"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Lansweeper to manage our infrastructure. It allows us to pull useful reports, push software and manage our assets all in one easy to use interface. I have used similar products and Lansweeper is just as good if not better than its competition.
  • Automatically scans and detects new assets.
  • A powerful reporting tool. You will have to be familiar with power-shell.
  • Push software to machines. Saving us time.
  • Ease of use - pushing software can be a complicated process.
  • Detecting assets sometimes means going to each machine on opening ports on the firewall.
  • Reporting can be hard to figure out but you can ask on their forum. I find that a lot of my questions already have been asked.
I believe that Lansweeper met our budget and needs adequately. Keep in mind that there is a high learning curve. We were able to learn the software due to our large and talented IT team. The reporting can make those dull jobs a breeze. Software pushing can save time and frustration.
Read this authenticated review
Chris John profile photo
August 30, 2016

User Review: "Love me some Lansweeper!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Lansweeper is being used in various ways throughout my organization. In our IT department, we are using it for discovering and maintaining our software licenses, tracking support needs through the help desk feature, and of course use its capability to inventory our desktop and server infrastructure. We also are using it as a knowledge base for end users.
  • Easy to use.
  • A one stop shop for hardware and software inventory, help desk, and knowledge base.
  • Great tech support.
  • The help desk tool is nice, but setup was a little cumbersome.
  • While their support is great, it's generally only through email.
Lansweeper is well suited for any IT environment. If you want to have a snapshot of what's going on in your network inventory wise, this is your application! If you want a knowledge base, this is your application! If you want a help desk, again, this is your application to try! It really does a lot of things and for the most part does it well!
Read Chris John's full review
Mike Hempel profile photo
August 30, 2016

Review: "Lansweeper. Solid easy product that does everything you need!"

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used for network audits and hardware and software management. It is used across multiple departments.
  • Software auditing.
  • Hardware auditing.
  • License management.
  • Ability to make different web layouts for different groups.
Lansweeper works for auditing, software deployment and hardware tracking. It has gotten better with each revision. I haven't found something it lacks that they haven't fixed.
Read Mike Hempel's full review

Feature Scorecard Summary

Software and hardware inventory tracking (4)
7.9
License management (3)
5.3
Asset relationship management (3)
5.2

About Lansweeper

Lansweeper is PC and network inventory software that is designed to discover Windows, Linux and Mac machines in an organization’s network. It also inventories network devices such as printers, routers, and switches.

Lansweeper Features

IT Asset Management Features
Has featureSoftware and hardware inventory tracking
Has featureLicense management
Does not have featureAsset lifecycle monitoring
Does not have featureContract management
Has featureAsset relationship management
Additional Features
Has featureHelp Desk & Ticketing
Has featureKnowledge Base
Has featureAutomated Software Deployment
Has featureSNMP Network Management
Has featureActive Directory Management

Lansweeper Competitors

Spiceworks, SCCM, PDQ

Lansweeper Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media

Lansweeper Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No