TrustRadius Insights for Lansweeper are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Effective scanning capabilities: Many users have praised LANSweeper's scanning capabilities, stating that it allows for an in-depth look at devices on the network. This feature has been identified by several reviewers as one of the key strengths of the software.
Extensive reporting functionality: Several users have appreciated the extensive reporting functionality offered by LANSweeper. They mention being able to generate a wide range of reports, including checking RAM in groups and identifying necessary upgrades. This flexibility in reporting has been highly regarded by multiple reviewers.
Useful for device identification and management: Users have found LANSweeper to be highly useful for identifying and managing various devices on their networks. It enables them to address issues such as local printers not allowed on the network or end-of-life devices. The ability to quickly access printer statuses, including toner levels, paper availability, and service errors, has also been highlighted by users as a valuable feature of LANSweeper.
Super tool to sweep our LAN to find IT assets. Anything from computers, servers, switches and printers etc to even screens connected to the computers. It helps us easily see what is connected to our LAN and even on which switch ports it is connected.
Pros
Asset Management
Sweeping the network
Find asset details broken down to component level
Software and license management
Cons
The cloud part/component is confusing - not very clear how and where to use it.
Likelihood to Recommend
I have used it for 15 plus years and it there is just no other tool like it.
VU
Verified User
C-Level Executive in Information Technology (1001-5000 employees)
Lansweeper is responsible for running our helpdesk ticketing system. It also scans and lists inventory which includes servers, workstations, mobile devices, network switches and other devices. Its also helps us keep track of software licensing keys and peripherial devices like monitors and flash drives. It also creates and deploys software packages
Pros
Equipment Inventory
Ticketing
MSI deployment
IP Scanning
Cons
The UI could be cleaned up a bit
The remote control feature could be better
Likelihood to Recommend
Lansweeper would best suited for an environment that needs additional insight into their systems but dont want to pay a lot for it. Its ability to create .msi and scripting deployment packages is very useful. Also, the ability to see peripheral devices attached to end user workstations is very helpful.
I use Lansweeper as endpoint identification on our network, we wanted to have a current list of addressable items at any time. Lansweeper simplified that, and would identify items that other tools weren't reporting. This helped fill a need for some cybersecurity needs that we were required to adhere to.
Pros
Asset identification
easy web GUI
Detailed asset attributes
Cons
Could use a clearer menu layout
the notifications at the bottom can become overwhelming
licensing updates and asset limits are not intuitive
Likelihood to Recommend
If you have a smaller team and need to find all assets that are on your LAN, this tool streamlines and greatly speeds that process up. It's easy to enter credentials and let it scan. If your business happens to be primarily remote, I have not found a great use case for those assets that Lansweeper could address.
VU
Verified User
Administrator in Information Technology (201-500 employees)
Lansweeper does a great job of scanning our network and providing data on our equipment. For example a desktop PC or laptop can be scanned and you are provided a detailed breakdown of peripherals, software, and hardware. It gives a quick snapshot with both high and low levels of information. Another great feature is that is can show switch information along with what is connected to all ports.
Pros
Gives me high and low level details of desktop or laptop - software, hardware, peripherals
I can see switches and what is connected to each port along with MAC and vlan information
I have the ability to install/uninstall software
I can filter by domain, type of equipment, operating system, etc...
Cons
Some of the installs need exact switches
Sometimes it takes a while for a new machine to show up in Lansweeper
Likelihood to Recommend
If you want an easy way to find everything attached to your network then this is the tool for you. It is fun to drill down into the data and see which users are attached to devices and things like that. Assets can be tracked very well and searches are a vital part of finding data.
Lansweeper is great took for asset management, we use it to track our laptops, desktops, phones and tablets and it works great with our ITSM and InTune. It makes asset tracking and management much easier. It helps us determine which laptops are not being used, track the major updates and unregistered software.
Pros
Its very accurate
Easy to use
easy to integrate with other relevant software
Cons
Their asset comments section is not indexable - if you leave a comment on certain assets you cant search for it - you have to open the asset properties and read the comment
The price could be lower
Sometimes you get false positives where drivers show as unlicensed software
Likelihood to Recommend
Its very useful for large organisations, over 2000 laptops , phones and tablets and it can also be used for servers, VM's firewalls, office equipment etc. It can help a lot of managing updates and security patching as well as just knowing what is being used on your network and what is not. For smaller organisations it probably more feasible to get some all0in-one product with remote access and other features.
VU
Verified User
Manager in Information Technology (5001-10,000 employees)
With all the IT asset across various office globally, we need to have a centralize IT asset management software to inventories all the IT assets (hardware and software) in my organization as a single source of truth. The benefit of this SaaS product is without the need to install agents on all IT equipment for discovery and making it easier to deploy.
Pros
No installation agent required
Able to identify all IT hardware and software that connected to the network
Yearly audit make easy and simplied with the accuracy of the IT asset reporting
Cons
The reporting needs to be more details though there are many options available.
Patch management is not easy to use and confusing
The user interface need to be improved
Likelihood to Recommend
Lansweeper have so many features it has available for use by IT professionals. It also allows us to search all IT assets that are connected to the network, including hardware details and software versions that helping us keep track of all our assets. The user interface is a bit outdates and controls are not exactly intuitive.
We use Lansweeper in the company for several functions, among them it is related to the inventory and control of all assets in our network (Desktops, Notebooks, Servers, Switches, IP Phone, Materials in stock...) in addition to keeping the monitoring of our environment VMware Hypervisor. We recommend using Lansweeper for a company's entire IT environment by taking inventory of assets online. Lansweeper enabled us to successfully pass 5 Microsoft audits in compliance.
Pros
Remote management of servers and workstations
Licensing Control
centralized management dashboard
Cons
Lack of more details in the reports
Active Directory central management role
System management with detailed ACLs for multi-users with different types of permissions and responsibilities
Lansweeper is used for many IT functions. It shows me all my network-connected devices, including details about my PC's and Servers. I can see what processor, RAM, and Hard drives they have, so if I'm planning to upgrade, this makes it easier. I can also see who is logged on to that PC and its IP address. It also scans the PC's for what software they have and if the hard drive is full. You can create canned or custom reports using simple SQL code that many users provide to create the reports and alerts. I have one alert that tells me if a printer is getting low on toner. Another that looks at my domain server for any users that have locked their account. I also have a very nice helpdesk module that you can also create reports and alerts on. Lansweeper is so easy to create what you need due to the SQL aspect of it. And if you have less than 100 devices, it's free.
Pros
Helpdesk - Easy to create tickets or projects and manipulate them even links to a calendar to schedule events.
Reports and Alerts are so customizable, and you can download tones of them online. Any reports can be turned into an alert that can be emailed to you IF something matches your criteria.
Network device tracking to see what you have and details about them are excellent, and set up was fast and straightforward as it scanned my network easily.
Tracking what software you have. Other software tracking programs I have used gave too much info; this gives you only what you need to see about what software it finds. And yes, you can create more custom reports or alerts.
Great for Scorcarding due to the reports you can make
You get alerts from Lansweeper of major software updates and the SQL code to copy and create a report to check all your PC's to see if they have the right updates.
Cons
The menu bar is too bunched up, and it uses a hover over to pull-down menus. I'm always hovering over the wrong thing and have to move my mouse away then go back to hover or click on what I want.
I would like to turn off the hover-over on helpdesk tickets. It pops up too fast before I can ready my support ticket subjects.
Likelihood to Recommend
Lansweeper is well suited for any IT department, from small to mid-sized. This would be for that advanced IT person that understands they need to see what's on their network and a little about SQL to create Reports and Alerts.
It may be too much for that small 5-10 user company, but remember its free if you have 100 devices or less.
Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. We (for the IT department) bought Lansweeper primarily to keep up with software licenses and to manage hardware warranties, but it's a very valuable asset management tool all around. We probably only use a few of its functionality, but it's worth the lesser price just for that.
Pros
One of the best asset manager
Allows you to detect all computers on the network
Cons
I can't think of anything negative about this product as it does what it is built for.
Likelihood to Recommend
I am a big fan of software scanning and software license information. Lansweeper saved us dozens of hours of license and asset detail collection so far. All the functionalities are there, and they are flexible but do require some research from time to time. The same goes for deployment and reporting. The tools are there, and quite a lot of default content is available, but if you want to take full advantage of the tool's power, get creative, and do some research.
VU
Verified User
Professional in Information Technology (501-1000 employees)
We are currently utilizing Lansweeper as our go-to IT asset inventory database. Prior to installation, we were able to discern data from Active Directory, countless Excel sheets, and "chicken-scratch" notebooks to track inventory and serials. Lansweeper has allowed us to centralize our inventory into one location, which automatically updates as we make changes to our environment.
Pros
Scanning and detecting devices on our network - in most cases, it can determine what type of device it is and pull all relevant details from that device into searchable fields.
Fantastic support and communication from the vendor - including publishing new report templates monthly that you can import into Lansweeper to assist with security audits and updates.
Easy and intuitive helpdesk feature that allows you to track requests against specific assets.
Cons
The reporting module is very involved - if you're familiar with relational databases, it will help - but for the common user, there isn't a wizard driven process for creating reports.
Interface overall is dated - but is still functional. A new, cleaner interface would be welcomed.
Really needs an alert module to immediately notify when thresholds have been met - currently, you schedule alerts that check at certain times to see if a threshold has been met - it is not immediate.
Likelihood to Recommend
Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.