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Lansweeper Reviews and Ratings

Rating: 8.4 out of 10
Score
8.4 out of 10

Community insights

TrustRadius Insights for Lansweeper are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Effective scanning capabilities: Many users have praised LANSweeper's scanning capabilities, stating that it allows for an in-depth look at devices on the network. This feature has been identified by several reviewers as one of the key strengths of the software.

Extensive reporting functionality: Several users have appreciated the extensive reporting functionality offered by LANSweeper. They mention being able to generate a wide range of reports, including checking RAM in groups and identifying necessary upgrades. This flexibility in reporting has been highly regarded by multiple reviewers.

Useful for device identification and management: Users have found LANSweeper to be highly useful for identifying and managing various devices on their networks. It enables them to address issues such as local printers not allowed on the network or end-of-life devices. The ability to quickly access printer statuses, including toner levels, paper availability, and service errors, has also been highlighted by users as a valuable feature of LANSweeper.

Reviews

16 Reviews

Lansweeper provides great details

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Lansweeper does a great job of scanning our network and providing data on our equipment. For example a desktop PC or laptop can be scanned and you are provided a detailed breakdown of peripherals, software, and hardware. It gives a quick snapshot with both high and low levels of information. Another great feature is that is can show switch information along with what is connected to all ports.

Pros

  • Gives me high and low level details of desktop or laptop - software, hardware, peripherals
  • I can see switches and what is connected to each port along with MAC and vlan information
  • I have the ability to install/uninstall software
  • I can filter by domain, type of equipment, operating system, etc...

Cons

  • Some of the installs need exact switches
  • Sometimes it takes a while for a new machine to show up in Lansweeper

Likelihood to Recommend

If you want an easy way to find everything attached to your network then this is the tool for you. It is fun to drill down into the data and see which users are attached to devices and things like that. Assets can be tracked very well and searches are a vital part of finding data.

Good product - value for money for larger organisations

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Lansweeper is great took for asset management, we use it to track our laptops, desktops, phones and tablets and it works great with our ITSM and InTune. It makes asset tracking and management much easier. It helps us determine which laptops are not being used, track the major updates and unregistered software.

Pros

  • Its very accurate
  • Easy to use
  • easy to integrate with other relevant software

Cons

  • Their asset comments section is not indexable - if you leave a comment on certain assets you cant search for it - you have to open the asset properties and read the comment
  • The price could be lower
  • Sometimes you get false positives where drivers show as unlicensed software

Likelihood to Recommend

Its very useful for large organisations, over 2000 laptops , phones and tablets and it can also be used for servers, VM's firewalls, office equipment etc. It can help a lot of managing updates and security patching as well as just knowing what is being used on your network and what is not. For smaller organisations it probably more feasible to get some all0in-one product with remote access and other features.

Vetted Review
Lansweeper
5 years of experience

Easy to deploy

Rating: 8 out of 10

Use Cases and Deployment Scope

With all the IT asset across various office globally, we need to have a centralize IT asset management software to inventories all the IT assets (hardware and software) in my organization as a single source of truth. The benefit of this SaaS product is without the need to install agents on all IT equipment for discovery and making it easier to deploy.

Pros

  • No installation agent required
  • Able to identify all IT hardware and software that connected to the network
  • Yearly audit make easy and simplied with the accuracy of the IT asset reporting

Cons

  • The reporting needs to be more details though there are many options available.
  • Patch management is not easy to use and confusing
  • The user interface need to be improved

Likelihood to Recommend

Lansweeper have so many features it has available for use by IT professionals. It also allows us to search all IT assets that are connected to the network, including hardware details and software versions that helping us keep track of all our assets. The user interface is a bit outdates and controls are not exactly intuitive.

Lansweeper - Total IT Asset Control Solution

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Lansweeper in the company for several functions, among them it is related to the inventory and control of all assets in our network (Desktops, Notebooks, Servers, Switches, IP Phone, Materials in stock...) in addition to keeping the monitoring of our environment VMware Hypervisor. We recommend using Lansweeper for a company's entire IT environment by taking inventory of assets online. Lansweeper enabled us to successfully pass 5 Microsoft audits in compliance.

Pros

  • Remote management of servers and workstations
  • Licensing Control
  • centralized management dashboard

Cons

  • Lack of more details in the reports
  • Active Directory central management role
  • System management with detailed ACLs for multi-users with different types of permissions and responsibilities

Likelihood to Recommend

Good for that mature IT department

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Lansweeper is used for many IT functions. It shows me all my network-connected devices, including details about my PC's and Servers. I can see what processor, RAM, and Hard drives they have, so if I'm planning to upgrade, this makes it easier. I can also see who is logged on to that PC and its IP address. It also scans the PC's for what software they have and if the hard drive is full. You can create canned or custom reports using simple SQL code that many users provide to create the reports and alerts. I have one alert that tells me if a printer is getting low on toner. Another that looks at my domain server for any users that have locked their account. I also have a very nice helpdesk module that you can also create reports and alerts on. Lansweeper is so easy to create what you need due to the SQL aspect of it. And if you have less than 100 devices, it's free.

Pros

  • Helpdesk - Easy to create tickets or projects and manipulate them even links to a calendar to schedule events.
  • Reports and Alerts are so customizable, and you can download tones of them online. Any reports can be turned into an alert that can be emailed to you IF something matches your criteria.
  • Network device tracking to see what you have and details about them are excellent, and set up was fast and straightforward as it scanned my network easily.
  • Tracking what software you have. Other software tracking programs I have used gave too much info; this gives you only what you need to see about what software it finds. And yes, you can create more custom reports or alerts.
  • Great for Scorcarding due to the reports you can make
  • You get alerts from Lansweeper of major software updates and the SQL code to copy and create a report to check all your PC's to see if they have the right updates.

Cons

  • The menu bar is too bunched up, and it uses a hover over to pull-down menus. I'm always hovering over the wrong thing and have to move my mouse away then go back to hover or click on what I want.
  • I would like to turn off the hover-over on helpdesk tickets. It pops up too fast before I can ready my support ticket subjects.

Likelihood to Recommend

<ul><li>Lansweeper is well suited for any IT department, from small to mid-sized. This would be for that advanced IT person that understands they need to see what's on their network and a little about SQL to create Reports and Alerts.</li><li> It may be too much for that small 5-10 user company, but remember its free if you have 100 devices or less.</li></ul>

Lansweeper - Essential IT Tool

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. We (for the IT department) bought Lansweeper primarily to keep up with software licenses and to manage hardware warranties, but it's a very valuable asset management tool all around. We probably only use a few of its functionality, but it's worth the lesser price just for that.

Pros

  • One of the best asset manager
  • Allows you to detect all computers on the network

Cons

  • I can't think of anything negative about this product as it does what it is built for.

Likelihood to Recommend

I am a big fan of software scanning and software license information. Lansweeper saved us dozens of hours of license and asset detail collection so far. All the functionalities are there, and they are flexible but do require some research from time to time. The same goes for deployment and reporting. The tools are there, and quite a lot of default content is available, but if you want to take full advantage of the tool's power, get creative, and do some research.

Vetted Review
Lansweeper
3 years of experience

Simple, Powerful, Cheap Asset Inventory Management Solution

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are currently utilizing Lansweeper as our go-to IT asset inventory database. Prior to installation, we were able to discern data from Active Directory, countless Excel sheets, and "chicken-scratch" notebooks to track inventory and serials. Lansweeper has allowed us to centralize our inventory into one location, which automatically updates as we make changes to our environment.

Pros

  • Scanning and detecting devices on our network - in most cases, it can determine what type of device it is and pull all relevant details from that device into searchable fields.
  • Fantastic support and communication from the vendor - including publishing new report templates monthly that you can import into Lansweeper to assist with security audits and updates.
  • Easy and intuitive helpdesk feature that allows you to track requests against specific assets.

Cons

  • The reporting module is very involved - if you're familiar with relational databases, it will help - but for the common user, there isn't a wizard driven process for creating reports.
  • Interface overall is dated - but is still functional. A new, cleaner interface would be welcomed.
  • Really needs an alert module to immediately notify when thresholds have been met - currently, you schedule alerts that check at certain times to see if a threshold has been met - it is not immediate.

Likelihood to Recommend

Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.

Inventory tool you need for your business!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

In our university, Lansweeper is mainly being used for computers and hardware inventory over the network and outside our network. We needed an inventory solution that wasn't requiring the server to probe the clients for security reasons. It's now being used by nearly all our IT staff departments. Also, we needed something where we could show data on multiple angles because we have different IT teams over several buildings that support specific VLANs of machines.

Pros

  • Lansweeper is grabbing lots of data from the machines without slowing the network and the client machines. We can easily get all the installed software data, hardware and linked hardware and all the user you can grab from the AD (computer and user).
  • Lansweeper can now scan Windows, Mac and Linux with an agent installed (or not if you want that the server is the one pulling the data).
  • The web interface is really friendly user and offers lots of possibilities to personalize your dashboard as you see fit.
  • Reports engine is really powerful and easy to monitor your machines and also your security issues.

Cons

  • I don't know why Lansweeper decided to integrate a helpdesk within its inventory software but I think its a pain cause if you only want to use the inventory, you have to disable several things in your UI.
  • It's using your AD hard. So watch out when you decide to pull data from your AD to complement your LS data cause it's gonna open and close one connection per object which is insane.
  • It would be very helpful to be able to get mobiles linked to LS without having to use hardcore infrastructure provided from Apple and MS.

Likelihood to Recommend

Lansweeper is well suited for small, medium and large businesses with LAN-only devices and outside as well. It's great to scan all sort of things and reporting them to you in the way you want (graphics, charts, tables, etc.). I have no clue about their help desk features cause we're not using them but I could see a benefit from using one tool for two things. It still has some room for improvement for mobile devices and MacOS and Linux devices scan with agents, but they're working on it so there's hope.

Easy to use product with great features

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Lansweeper is being used by the IT department for the City. We use it to track IT assets and pull data from it for use in our chargeback calculations. We also utilize it for planning our replacement schedule each year for end-user systems.

Pros

  • Automatically scans the network and populates assets with detailed information
  • Checks support sites for remaining warranty on assets and populates that with the asset record
  • When scanning networking equipment as well it links assets to what switch and port they are connected to
  • Use of custom fields and groups for sorting assets
  • Simple to use

Cons

  • There is not a clean way to remove assets from active inventory, but keep them in the database.
  • Deleting the asset from the system deletes it from the database.

Likelihood to Recommend

Pro: Easy to set up and start scanning the network. Multiprotocol support. Multi-device support. Linking assets such as monitors to the desktop they are connected to. Linking devices to the switch and port they are connected to.

Con: Price is making a large jump this year. Needs a better way to remove assets from reporting when retired without removing it completely from the database.

Vetted Review
Lansweeper
4 years of experience

Excellent for Hardware Inventory

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Lansweeper is currently being used by my organization as our main inventory tool. Let me say from the very start that I did not configure Lansweeper for us, so my obervations and reviews are based on the current configuration that we use and what I have done with it. We do not use the software deployment features, only the inventory, but for what we use it for it works very well. I run it from a virtual server, and I can check to see how many PCs have what software installed, I can see a current users PC name, or vice versa, and see a certain PC's current user. I can also set up collections based on software.

Pros

  • Keeps track of PCs via Active Directory
  • Tells who is currently logged into a certain PC
  • Shows what software is installed on a certain PC

Cons

  • Results are not instant, meaning they take time to scan
  • Purging is not accurate. I have seen machines show up that have been off the domain for weeks
  • The interface could be more intuitive

Likelihood to Recommend

Lansweeper would be ideal for an educational setup, for example, where there are just a few VLANs where nothing is moved around. Lansweeper will suffice, but is not ideal for a call center enterprise scenario where a company owns sites in several different locations, with many different VLANs, and is moving machines back and forth between locations.