Starting at $75 per month
View PricingOverview
What is Latitude by Genesys?
Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With your businesses servicing platform bridged with Latitude software, all the necessary information, both…
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Pricing
Genesys Cloud CX 1
$75
Cloud
per month
Genesys Cloud CX 2 Digital
$90
Cloud
per month
Genesys Cloud CX 2 Digital + Voice
$110
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.genesys.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $75 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Latitude by Genesys?
Latitude
by Genesys® is a standalone product that provides an integrated solution to fully
meet customers' requirements of accounts receivables challenges from day one
delinquency or
negligence through charge-off and debt sale. With your businesses servicing platform
bridged with Latitude
software, all the necessary information, both current and historic, is
available to the agents on
a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®, PureConnectTM and PureEngageTM platforms.
Latitude by Genesys Features
- Supported: Collections and Recovery CRM
- Supported: Compliance Management
- Supported: Outsource Agency Management
- Supported: Business Process Automation
- Supported: Process Scheduling
- Supported: ETL Capability
- Supported: Account Management
- Supported: Transaction Management
- Supported: Credit Bureau Reporting
- Supported: Integration with Auto-Dialer
- Supported: Integrated Credit Card and ACH Processing
- Supported: Letter Generation
- Supported: Reporting
- Supported: Dashboards
Latitude by Genesys Screenshots
Latitude by Genesys Videos
Latitude by Genesys Integrations
- Genesys PureConnect (discontinued)
- Alvaria Compliant Outreach
- TCN Cloud
- LexisNexis InterAction
- Equifax Credit Risk
- Experian Credit Risk
- LiveVox
- Aspect
- Avaya Dialer
- RePay
- LucentPay
- EFT Networks
- PayScout
- Acxiom
- First Data
- CBC Innovis
- TransUnion
- Global Connect
- High Cotton
- RevSpring
- Renkim
- Compumail
- Focus One
Latitude by Genesys Competitors
- Katabat
- Ontario Systems Corporation
- FICO
- CSS Impact
- Experian
- Beam Software
- Telrock
- SmartCollect
- DAKS
- Tallyman
Latitude by Genesys Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows |
Mobile Application | No |
Supported Countries | United States, Canada, United Kingdom |
Supported Languages | English |
Latitude by Genesys Downloadables
Latitude by Genesys Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 10% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 40% |