TrustRadius Insights
Leadspace has proven to be an invaluable tool for users looking to scale up and deliver customized data projects on time and within …
Starting at $25,000 per year
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What is Leadspace?
Leadspace is a software as a service (SaaS) company that finds leads in social media, contact databases and customer relationship management systems by comparing people's online presence to a vendor's unique ideal buyer profiles. Leadspace is used by inside sales…
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Pricing
Leadspace
$25,000.00
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Leadspace Demo
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Leadspace?
The Leadspace B2B Customer Data Platform (CDP) combines comprehensive Data Management capabilities and 3rd-party data coverage, with industry-leading Artificial Intelligence (AI)—providing the data and intelligence to understand customers, drive personalized Marketing and Sales engagement, and grow the business. Leadspace Activation products provide a straightforward way to integrate Leadspace CDP into existing Sales and Marketing channels, as well as to visualize, analyze and optimize data and scoring models on-demand. Lead-to-Account Matching, Real-Time and On-Demand Data Enrichment, Predictive Account Scoring, Intent Scoring, Persona Scoring, Look-a-Like Modeling and Ideal Customer Profile Analysis are some of the key features of the Leadspace CDP.
Leadspace Integrations
Leadspace Competitors
Leadspace Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Leadspace is a software as a service (SaaS) company that finds leads in social media, contact databases and customer relationship management systems by comparing people's online presence to a vendor's unique ideal buyer profiles. Leadspace is used by inside sales teams for finding new prospects, and by marketing teams for creating targeted lists and for ranking and enriching leads gathered through marketing programs.
The most common users of Leadspace are from Mid-sized Companies (51-1,000 employees).
Leadspace Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 60% |
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Reviews and Ratings
(31)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Leadspace has proven to be an invaluable tool for users looking to scale up and deliver customized data projects on time and within budget. The flexibility in reporting data at both the account and contact levels has been a standout feature, allowing users to validate, enrich, segment, and present their data sets effectively. Users have commended the software for its ability to meet data requirements and its evolution into a valuable tool for clients, prospects, and partners from various industries.
One of the key use cases of Leadspace is its effectiveness in searching for potential clients. With a large database of customers from different areas and industries, the software has helped users identify their needs and resolve any coding or back-end issues to obtain necessary information. It has been widely used to increase client portfolios due to its many functions in searching for potential clients. Integration with Reachforce SmartForm has primarily benefited marketing teams by driving better leads to the sales team. Users have found it highly satisfactory in lead generation-based companies as it effectively manages and services leads while maintaining service quality.
Additionally, Leadspace serves as a reliable source of truth for all deals by seamlessly syncing records and improving lead scoring and campaign segmentation. It enables users to control customer data from a marketing and sales perspective while offering a robust AI-powered data engine. By defining ideal customer profiles, identifying potential new customers, making data-driven marketing and sales efforts, users have been able to improve their strategies significantly. The persona scoring feature has been highly beneficial in defining target personas, driving lead scoring models, and segmenting campaigns effectively.
The user interface of Leadspace has been praised for its simplicity and ease of understanding, making it a preferred tool for managing large databases and procuring specific data. With the ability to handle diverse inputs such as forms, Excel lists, and existing databases while ensuring data quality, Leadspace has become crucial in collecting, analyzing, and planning better strategies based on customized details. Its capabilities in data storage, sales forecasting, product promotion, and streamlining data analytics have provided users with a comprehensive solution for their marketing needs.
User-Friendly Interface: Several users have praised Leadspace for its user-friendly interface, finding it simple to use and easy to learn. They appreciate that the platform is capable of handling large datasets without any issues.
Wide Database: Many reviewers have mentioned that Leadspace provides a wide database, which includes ideal and key contacts for sales and business relationships. This extensive database has been valuable in helping users find the right prospects and generate leads effectively.
Effective Data Management: A number of users have commended Leadspace's data management capabilities, stating that it enhances data quality and makes it more user-friendly. Users appreciate features such as lead enrichment and appending form data, which improve the accuracy and completeness of their customer information.
Customization Time: Implementing Leadspace to fit specific needs can be time-consuming, as reported by several users.
Outdated Data: Some reviewers have expressed concerns about the accuracy and timeliness of the data in Leadspace, noting that it may not always be up to date.
Integration Challenges: Several customers have mentioned that certain integrations with other software or platforms are lacking and may come with additional costs.
Users recommend Leadspace for the following reasons:
- Users recommend utilizing the customer service and being clear about your needs to get accurate data. They appreciate the fantastic support services during set-up and suggest taking advantage of all features of Leadspace.
- Users recommend Leadspace for persona scoring, segmenting the database, and reducing efforts in finding the right contact for Business Development and Account Executives. They also suggest setting up prospecting profiles to avoid constantly asking for targeted lists.
- Users recommend Leadspace if you need scoring, enrichment, validation, etc. They find that Leadspace outperforms other companies in the space and offers high-quality data with a great support team. Additionally, they advise spending sufficient time setting up your profile thoughtfully and sharing past success data for accurate predictive models.
Overall, users find Leadspace to be a useful tool for B2B businesses looking to enhance their data capabilities and resolve data issues between sales and marketing teams.
Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
- On-time and within budget, it can deliver customized data projects.
- It enhances data quality while also making it more user-friendly.
- It's been a massive hit with customers and feels like an extra marketing team member.
- In some cases, the time needed to obtain a database is longer.
- While data curation is not perfect, there are ways to improve it.
- It's not an accessible instance, so communication with the data scientists' team is vital.
- It has been a pleasure working with the LeadSpace team in understanding our needs and addressing any coding or backend issues that have kept us from receiving the data we needed.
- A database of specific job titles, geographical regions, and interests can be easily obtained.
- Having regular face-to-face contact with a potential customer allows me to obtain a deeper knowledge of the type of person I'm trying to attract.
- The implementation process took longer than expected.
- There is no guarantee that information is current or accurate. Leadspace should do a better job of organizing data.
- Enhanced data quality.
- More effective marketing and sales processes.
- More effective and efficient routing , alignment, and segmentation.
- Lead time for procurement of databases can be more.
- The enrichment credits are very conservatives.
- Support team need more resources to better and quick resolutions.
- It is simple to use and comprehend.
- It enables data collection and analysis.
- It leads to growth and development. It applies to both contacts and accounts.
- It can enrich data based on company and individual, allowing businesses to better plan and execute.
- Customizing an implementation can take some time.
- Data may not always be up to date.
- Some integration is lacking and costly.
April 21, 2022
A tool for Analytical approach to business intelligence.
- Lead Management.
- Data Analytics.
- Data visualization.
- Analytical options can be increased.
- Lead management platform can be made a bit more intuitive.
- Analytics Capabilities can be enhanced.
April 20, 2022
Leadspace Review
- The user interface is simple and easy to learn.
- Leadspace easily handle the large datasets.
- The team at Leadspace is extremely helpful in figuring out our needs and fixing any coding or backend sources.
- Implementation takes too long for the customized requests.
- Lead time for procuring the database can be more sometimes.
April 20, 2022
One of the best Data enrichment platforms
- Data management
- Lead enrichment including both accounts & contacts
- Reporting dashboard
- Follow-up notifications
- Support service
- Irregular updates
- SF integration
April 19, 2022
Amazing tool to collect & analyze the data
- Leadspace helps in collecting the data & analysing.
- Can get the customized details from Leadspace team based on our needs
- Account Management team from Leadspace is very helpful in helping us to understand the product in detail.
- Enrichment of data based on company and person helps the organisation to plan & execute better.
- The feature "persona scoring" helps in defining our key target personas using job titles, job levels and technologies and now when new leads come into our database, they get scored against these personas and this drives a key part of our lead scoring model and campaign segmentation.
- Implementation takes too long for the customized requests.
- There is no industry specific data sets available.
- Not a self service model, requires lots of interaction with data team.
- Data Procurement
- Data Organization
- Data sync
- Data accuracy
- Data decay
- Data reverification
- The widest database that a software can provide is the one that leadspace has and the best thing is that they are ideal and key contacts to obtain sales and achieve business relationships.
- It has a pipeline management where we can channel all customers and start negotiating only with those prospects that meet the requirements of the ideal customer.
- The segmentation is very accurate and asks the right questions to only show us the customers with the characteristics we need, age, location and gender.
- It can take a long time to search for customers, delaying a little the work of sales and marketing agents.
- Sometimes the data provided is not updated and gives us contacts of executives who are no longer in the positions of those companies.
- So many clients and scheduled contacts, it can be a little heavy on the screen, because it does not have a design as organized as I would like.
March 24, 2022
Good Lead Management and Analytics
- Lead Management.
- Lead Capture.
- Lead Optimization.
- Follow Up.
- Pricing.
- Interface.
- User Experience.
- More Integration.
April 12, 2019
Reachforce is a critical component of our MarTech stack
Score 10 out of 10
Vetted Review
Verified User
- Great ROI! We spend significantly less time chasing down data points with our leads when their records have already been enriched.
- Support is super responsive and helpful. We haven't had to lean on them much, but whenever we have questions, they're quick to engage.
- Great relationship. We have frequent check-ins with Reachforce to discuss how things are going, share product roadmap ideas, and strategize on how to best leverage the platform.
- Hard to pinpoint any cons with Reachforce. Any issues/concerns I've ever had, they've addressed or even improved the product to help us (and other customers).
December 06, 2018
Bionic Forms and Data - Faster, stronger, better
- Reachforce Smart forms - pumps up conversions with fewer fields, while getting high quality/accurate data company and contact on the back end
- Reachforce data is second to none
- Reachforce standardization is a lifesaver when doing things like segmenting, direct mail, etc.
- Implementation of Reachforce Forms is a little confusing, but once its done seamless
- Salesforce Integration is very strong and works really well to get more leads or contacts
- Simplicity = simply click a button and it searched pre-approved criteria fro more leads.
- Volume of leads = has a number of different sources it pulls from so data volume is good.
- Lead quality = the quality is poor and the number of direct lines is low since their partnership with ZoomInfo ended.
- Using Ideal customer profile in identification of potential other customers needs to be more accurate
- Price is very high and contracts are inflexible
- Since it is real time looking speed is very slow
October 02, 2017
Great solution for companies looking to do a lot of email marketing to new prospects
- Appending (enriching) the form data is fairly good and accurate, on companies that is.
- The cost of purchasing contacts is lower compared to D&B and its competitors. They are more willing to negotiate the cost with you than other companies we tried.
- Integration with Pardot is painless and seamless.
- Data quality on contact level is not accurate as we would like. I noticed even the data we get from D&B is not as accurate as would like. It is understandable because people change their jobs so frequently in our industry. We received high bounce rate from our email marketing. We did the random review of our own data against their data and found some contacts' info has not been updated and is wrong.
- Smartforms integration can be tricky for the first time users.
- I wish they refreshed their data more frequently than quarterly.
March 18, 2015
Worth the investment!
Score 10 out of 10
Vetted Review
Verified User
- Increase the number of leads by decreasing your fields that you need on each form. We all know the number of fields is inversely correlated to how many leads we get. Smart Forms is easily integrated into Marketo (not sure which other MAS are compatible as well) and ensures that data coming in appends with firmographic data so you don't have to ask for it.
- Customized data format - They can customize to fit our specific selections and buckets. For example for employee size the raw data is a single number, we look at ranges. They can customize so the data appends with the range format that we need to have.
- Awesome sales team, customer support, and very helpful and knowledgeable. They were incredibly responsive and very easy to work with.
- Flexibility in data input - we can upload leads into the ReachFroce cloud, append, then push data over to Marketo, or if it gets into Marketo directly it can clean once its in Marketo and you can clean as many times as you want without being charged each time.
- In the form selection, if a company name does not exist in the database, the lead can choose "not me" then that actual data value overwrites what they originally put. In the future, if they choose not me to default to the lead entered data value. This is something they know and I'm told they are working on it.