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Lucid Visual Collaboration Suite

Lucid Visual Collaboration Suite

Overview

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

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Recent Reviews

Lucidchart Use

7 out of 10
April 11, 2024
Incentivized
It is used by the Process Improvement team and the Project management team to build different types of charts, including process charts, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

5 videos

User Review: Lucidchart Saves Time and Takes Flow-Charting From Page to Screen for Game Maker
03:47
User Reviews: Lucidchart Quickly Creates Diagrams & Flow Charts in the Digital Space
02:50
User Review: Lucidchart Allows Business Users to Be Creative & Limitless in Diagram Creations
02:20
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Pricing

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Free

$0

Cloud

Individual

$7.95

Cloud
per month, per user

Team

$9.00

Cloud
per month, 3 user minimum

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://lucid.app/pricing/lucidchart#/p…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1 per month
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Product Details

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

Lucid Visual Collaboration Suite Features

  • Supported: Data import
  • Supported: Data linking
  • Supported: Templates
  • Supported: Real-time updates
  • Supported: Automation
  • Supported: Sharing
  • Supported: Presentation mode
  • Supported: Mobile application
  • Supported: Access management
  • Supported: Account mapping
  • Supported: Integrations
  • Supported: Custom shapes
  • Supported: Layers
  • Supported: Conditional formatting
  • Supported: Shape libraries
  • Supported: Customizable templates
  • Supported: Smart lines
  • Supported: Swim lanes
  • Supported: Actions
  • Supported: Chat, comments, and notes

Lucid Visual Collaboration Suite Screenshots

Screenshot of Helps teams to clarify complexity, align their insights.Screenshot of Information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of Lucidchart offers secure intelligent diagramming that is built for teams.

Lucid Visual Collaboration Suite Videos

Lucid Software for Hybrid Teams
Lucidchart: Intelligent Diagramming
Lucidchart: Seeing and Building the Future
Lucidchart & Lucidspark Together
Lucid Software Overview

Lucid Visual Collaboration Suite Competitors

Lucid Visual Collaboration Suite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesDutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Frequently Asked Questions

The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

Lucid Visual Collaboration Suite starts at $1.

SmartDraw, Microsoft Visio, and Gliffy are common alternatives for Lucid Visual Collaboration Suite.

Reviewers rate Usability highest, with a score of 8.8.

The most common users of Lucid Visual Collaboration Suite are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1922)

Attribute Ratings

Reviews

(1-25 of 455)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Help us to create very good visual business processes
  • Quality
  • Friendly
  • Accesability
  • Options
  • Graphics
  • Export files
  • Templates
  • Document notes
I can remmeber, in all that I have tried it is workig well maybe it will be good to attach to some projects, in the other side it has been great for flow chart of process that are required for project design and the most benefical is that it is very friendly
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I built solutions designing and architecting to build artefacts and share it with customers or internal interests. We do implementations to customers to track how the tool is being used in their tech stack or how the data is flowing we build flow diagrams or architecture diagrams to have it documented
  • Solutioning the custom solutions where we want to get clear understanding of how the tech stacks are being used
  • Process flow diagrams
  • Structure based designs and architecture
  • Branded logos like AWS S3, SFTP etc.
  • The AI generation is too basic. May be needs training with detailed data
  • The chart when shared is sharing all the tabs. Can we limit to 1 tab
If you want to build a robust architecture diagram solo or with a team in collaboration this is hands down the best tool. But for high level flow diagrams I think other diagramming tools are easy to launch and work with. We can still use Lucid Visual Collaboration Suite for them but not exclusively this
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We where building our new Data Arquitecture, and needed a software to design an ERD (entity-relationship diagram). We used Lucid Visual Collaboration Suite LucidChart because it had pre-set templates that saved a lot of time for us.
  • Entity Relationship Diagrams
  • Working drafts to share diagrams and collaborate with team members
  • Easy to change templates of diagrams
  • In terms of presentation and visual graphics it could be more stunning
We just used it to build ERDs, and it was perfect
Christopher Woods | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Lucid Visual Collaboration Suite to help communicate complex compliance processes. The clean visuals of Lucid Visual Collaboration Suite helps to capture the crucial compliance processes that we must follow in a way that everybody can understand, no matter how far removed they are from the creation of such processes.

I would highly recommend Lucid Visual Collaboration Suite for anybody involved in drafting process and procedure documents
  • Information visualisation of written instructions
  • Simplifying complex multi-step processes
  • Enhances text based process documents
  • Option for bigger UI elements
  • Easy to use dark mode and high contrast mode
  • MS suite plugin
It is suited to where somebody needs to simplify written processes into easy to digest visual maps.

It is not suited for helping people who have zero understanding of a process to carry out the process. It should be used in tandem with good, clear, traditional written instructions. It complements traditional documents in my use case.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I love Lucid Visual Collaboration Suite. I use it for flowcharts, orgcharts, electrical schematics, and one-line drawings.
  • Integration with confluence, notion, slack
  • Simplicity of use
  • Covers most use-cases out of the box
  • Search feature could be better
  • More icons
  • Give option to do something like instant alpha
  • Give option to make an image transparent
It's great for documenting mind maps, org charts, block diagrams. I particularly love it to document one line drawings. I think it's less suited for mechanical CAD where you need more capability. It is less suited for drawings that are dense and where you need multiple arrows out of one block - Lucid Visual Collaboration Suitedoesn't seem to handle that well.
April 02, 2024

Love this product!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I love using Lucid Visual Collaboration Suite! As a Business Analyst, I am always scoping out projects and collaborating with multiple teams that are remote. This Suite helps us put all our thoughts into one place and create a synced place that our projects live!
  • Housing brain storming sessions
  • Clear project guidelines
  • User stories and workflows
  • More templates for different types of workflows
This Suite helps us put all our thoughts into one place when brainstorming project scopes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Lucid to draft workflows, manage operational task, and set up approval logic within the organization.
  • Visualizing workflows
  • simplifies the creation of workflow logic
  • org charts
  • Automated graphics
Lucid is an excellent tool for inner office collaboration, with multi touch approval processes
January 11, 2024

Enterprise Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We mostly use it to enhance various steps in our workflow in different departments. We mainly use it for HR and IT departments and will soon be using it for our product team. It's been an efficient platform every step of the way and has been intuitive. As a startup, we will most likely continue to use it for our departments.
  • Integrations
  • Workflows & SLAs
  • Diagramming
  • The UI can be improved
  • Initially had a hard time using it on different browsers
Mostly it's the workflow and diagramming that our company benefited the most.
Jedrek Jovellanos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lucid Visual Collaboration Suite LucidChart was able to help us build a flowchart that ensures the fluidity of the process. It enables colleagues to visually learn and adapt to the rhythm of the process, hence, reducing any potential errors. It dramatically reduces the problem of audit issues, regulatory issues, and problem hearsays. Most importantly, it can help cross-skilling of other members that would want to learn a certain process and Lucid Visual Collaboration Suite Lucidchart made it happened.
  • Ease of Use
  • Variety of tools
  • Collaborative function
  • Hotkeys
  • User customization
  • System suggestions
  • Full-on AI integration
Lucid Visual Collaboration Suite Lucidchart is extremely useful when you want to do a process documentation to its fullest. It creates the canvass of how you want a process to look like or even how the existing one could be improved. If you want to map, how to contact a client effectively, you can outline the steps, add some sticky notes, and have decision boxes to make sure that every doubt is covered.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use lucid chart to create visual work flows of how our sales process should work across every part of the team. We often sit down and re-think existing processes and the impact changes can have. Seeing is much easier then just writing down and sometimes you don't always have a white board! Also great to share over zoom w/ remote folks
  • Easy to use
  • Versitle
  • I think it isn't that expensive
  • Better sharing w/ team members
  • Easier to save as PDFs
  • Page layout creation
One of our C Suite team members had no clue what my job was. Rather then talking at them for an hour, I just created a simple flow chart that showed how me/my team fit in to the bigger picture of the sales org. That chart then has been expanded out into a use case to help educate lots of people on what the team does!
John Epok Pascual | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Some ideas are better explained through flowcharts, and in our case, we regularly create and revise processes detrimental to the overall operations of our business. Gone are the days when these are being discussed and shown to stakeholders through lengthy word documents and with Lucidchart it cut our discussion times in half.
  • Flowcharts
  • Collaboration
  • User-friendly UI / UX
  • Flowcharts pasted to powerpoints and Google Slides can be improved further - a bit low quality imo (either distorted etc)
  • Looking to have a smart AI functionality where it can guide user on potential breaks on process flows and suggest alternatives.
We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots.

Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lucid Visual Collaboration Suite provides a comprehensive tool for us to tackle all of our internal and external interactions with a visual display that helps to chart toward a common goal. Internal discussions, with the use of Lucid, provides a collaborative dimension toward the discussion that a powerpoint or pen & paper just don't do any justice toward. Working with our external constituents in Lucid, provides a visual display that goes beyond corporate meetings, and maps the intention of a solution for their business use case(s) we are working collaboratively to solve for. It is really a game changer in the industry and type of work we provide.
  • Collaboration
  • Visual Display
  • Diagramming
  • Continuing to be innovative
  • Continuing to hear from the customers
  • Continuing to provide resources to learn more about the tool
It is hard to think of ways in which Lucid Visual Collaboration Suite would not be best suited to provide an effective tool for any organization to find success in its use. Whether it is a visual display to map an organizational structure, a collaboration to find an answer of how to improve workflow, or even to display the upcoming budget needs, working in Lucid can seamlessly provide that!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Lucid Visual Collaboration Suite for modeling complex ideas and looking at the impacts of changes made on another software that we are building for clients. We use this for two parts, onboarding new people onto projects and providing training for clients after the project to show the dataflow within their models.
  • Collaborating with the team
  • Ease of use, the team is able to make changes and get up to speed quickly
  • Document security and sharing are both very smooth
  • Nothing specific, Lucid Visual Collaboration Suite does everything well for our purposes.
Lucid Visual Collaboration Suite has been very smooth for explaining how our other processes work and breaking down the logical flow of complex ideas when we work with our clients. Other programs can work smooth as well but Lucid Visual Collaboration Suite seems to be the best blend of usability and collaboration to help us in our day to day.
Sourabh Nandi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Lucidchart is an indispensable tool in our organization, and I primarily use it to prepare workflow and organizational charts. This powerful software has greatly streamlined our business processes and addressed several key challenges.First and foremost, Lucidchart has proven invaluable in creating clear and visually appealing workflow diagrams. It allows me to map out complex processes step-by-step, facilitating better communication within our team. This has significantly enhanced our project management capabilities, reducing errors and improving efficiency.Additionally, Lucidchart has revolutionized the way we handle organizational charts. Creating and updating our org structure has never been easier. The intuitive drag-and-drop interface, along with its extensive template library, makes it a breeze to design and maintain our org charts, which is crucial for keeping everyone in the company informed about our hierarchy and reporting structure. In conclusion, Lucidchart is an indispensable tool that has simplified our workflow and org chart creation processes. It has addressed critical business problems related to communication, project management, and organizational transparency, making it an essential asset for our organization's success.
  • Workflow Diagrams
  • Org Charts
  • Data Visualization
  • Collaboration
  • Mobile Experience
  • Offline Access
  • Better Integration with Third-Party Tools
Lucidchart is exceptionally well-suited for a variety of scenarios:1) Workflow Mapping: Lucidchart excels in creating visual representations of complex workflows. Whether you're designing a business process, software development cycle, or project management flow, Lucidchart provides an intuitive platform to map out intricate steps and decision points.2) Organizational Chart Creation: Lucidchart is an ideal choice for building and maintaining organizational charts. It simplifies the process of defining reporting structures and hierarchies, ensuring that teams remain informed about the organization's composition.However, there are scenarios where Lucidchart may be less appropriate:1) Heavy Data Visualization: If you require highly specialized data visualization with intricate charts and graphs, a dedicated data visualization tool like Tableau or Power BI might be more suitable. 2) Offline Work: Lucidchart primarily operates in the cloud. If you often need to work offline without access to the internet, other diagramming software with robust offline capabilities might be a better choice.
July 26, 2023

First time user

Score 8 out of 10
Vetted Review
Verified User
Incentivized
For building and maintaining business processes.
  • Adds Links
  • Allows photos to be embedded
  • Links process to process
  • Starting a process on the page where you want it
  • Altering box sizes
  • Mobing the arrows around other boxes or processes, make also the direction pointers larger
  • You cannot add a comment box mid arrow
  • It isnot as easy to use as MS Visio
I cannot add yes or no comments mid arrow and I cannot curve them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized

We have been using LucidChart at INTERTEL for the last 4 years, and it is a really excellent chart and diagram solution. We are using it to map out all our processes across the whole company, from sales and marketing to operations and support. Even our programming department uses it for their internal processes, and they have been using SCRUM internally. Having all our processes mapped out really help us to understand if there are any roadblocks in our organization, and the correct flow of information from one department to the other. But the main use we have for it is that it allows us to assign responsibilities for each part of the process to the correct person/department, and in our industry having this information is key. Also, it is a plus that the cost of the license is not that expensive compared to other similar solutions, and even the free version has enough features and options to help out everyone. We recommend LucidChart to everyone that asks us about it.

  • Mapping out processes and workflows
  • Allowing the whole enterprise to see how each process interacts with the other departments
  • Pointing out areas of opportunity between each process
  • Eliminating unneeded steps in each process
  • Helping the new hires to understand the process and areas that they are going to help with
  • Printing each chart out and having them in every department helps when trying to change or update a process
  • The free version offers a lot of functionality but you cannot print the complete chart
  • Translate between languages, our company is in Mexico but we have a lot of people coming from the USA
  • Add the option to import or make our own shapes and chart types
We think that LucidChart works best for companies that have a lot of interconnected processes, this way you can see and understand the relationship between each and every process, also it is always easier to understand a process by seeing a representation of it, and LucidChart allows you to do that very easily and cheaply
It is not so well suited for companies that only have one process that they follow all day long, or that they cannot change or update because of company policies of requirements. Also, if your industry is regulated by the government, it does not make sense to have all your processes in LucidChart, since you are probably getting a lot of them from the government and cannot make any updates to them, or change them in any way shape or form.
June 30, 2023

Lucid Love!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am redesigning systems for a rapidly growing city. As such, I am using LucidChart for developing system flow charts, showing the changes in process management and delineating organization charts. It is flexible and available whether I am at home or the office. It is reasonably priced and has many templates to help the new user get started. I have just now started to unpack the power of LucidChart but I expect to be a customer for a very long time. Right now, I am the only user but over time, I will roll it out to my entire leadership team.
  • Easily design connectivity to shapes
  • Simple User Interface
  • Wide variety of templates
  • Reasonable price point
  • Add More timeline flexibility
It worked great for flowcharting and it has the functionality I need for timeline creation but I could not get it down to days or weeks. It defaulted to quarters and I couldn't figure out how to change it. I think it will work great for org charts as well. I am going to use the layer function to show the overall organization chart and then have each department with a link to a different layer
Amber Fallon (she/her) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Complex technical diagrams can be a headache to build, especially when they are needed quickly and must be consistent across the board. Lucidchart makes it quick and easy to build high quality, easily readable, professional diagrams that are uniform across the team.
  • Easily make complex workflows
  • Ensure consistency across the team
  • Build professional charts and diagrams
  • Collaborate
  • More visual editing options
  • Make it easier to share workflows with unlicensed users
  • color palette/color theme options
When you need a tool that fosters easy collaboration and allows you to build complex technical diagrams and workflows quickly and easily, look no further than Lucidchart. Lucidchart makes it simple to copy style elements across documents and build libraries of commonly used graphics and shapes, allowing the entire team to ensure consistency.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
A quick and easy way to align business stakeholders and engineering on current business processes and the desired algorithm behavior.

I use Lucidchart to document and understand existing business processes with my business stakeholders. I also use it to give high-level outlines of the solutions we're doing to implement in a way that is digestible to both our business stakeholders and the engineering team that needs to implement it.

Two features beyond basic flowcharting every team should consider leveraging are:
  • Shared folders to make permission management and discovery of historical artifacts easy.
  • Commenting to allow for easy coloration and feedback.

  • Making Flow Chart Easy
  • Sharing Flowcharts With Teammates
  • Collaborating on Flow Charts with multiple people
  • Sharing is very convoluted and confusing when I'm trying to share a single document. It would be beneficial if there was a request access feature similar to google docs if you don't have access to a specific chart but have the link
  • Handling of nested flowcharts to abstract complex but drill down when needed. Simulink has a decent strategy for this and would like to see something similar in Lucidchart
  • Link related charts together so I can easily tie different versions of a process together over time
It is well suited for creating quick high-level flow charts for any business process or software algorithm.

It is not well suited for creating detailed flow charts with many layers of complexity and interconnectivity as there is not great way to link sub-systems to parent systems or connect related systems together.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for drawing network architecture diagrams
  • Diagrams
  • Decision trees
  • Architecture flows
  • Selecting and moving around shapes can get a little difficult
It is suited for diagramming and it has AWS shape packs so that helps a lot in drawing network diagrams
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I create swim lanes, dependency diagrams, decision tree, flow charts and diagrams portraying the systems that connect with other systems in our company or externally. It's easy to use and creative with different shapes, forms and colors. Nothing to dislike so far. I have been a Lucid user for 3+ years, and I love everything about it and there is nothing that I dislike at all. The tool itself is easy to use and very self-taught. It is helping me solve Various complex diagrams that go through our company from one department to another. It allows me to create a picture of our current process vs. our future state and to simplify breaking down the technicality of a circle and streamline it for simple non-tech savvy stakeholders or end users.
  • Provides great templates to use as example or reference.
  • Provides shapes and create diagrams with data.
  • Provides integration with Teams, google drive and slack.
  • Provides great visuals and choices of color.
  • no changes at the moment. I love Lucid!
It is well suited to present an image of a system to the non tech Savvy individuals. It helps express the image you have in your head on Lucid board or chart. It helps present the current state vs. the future state of a model. Its very easy to use and helpful for all.
April 08, 2023

Lucidchart is Great

David Li | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Process mapping and mockups: we lay out the blueprint and being working toward a shared goal as a team.
  • Easy to use templates
  • Layers for added but organized complexity
  • Ability to export and share as PDF
  • Any type of "cleanup" tool that allows for tidying up a map easily
  • Easier way to import different shapes
  • OpenAI assistant to help build process maps
Hard to find another product that does diagramming this well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
software architecture planning

my new main use case is collaboration with AI LLM to model system designs. unfortunately I have not found Lucidchart to be useful at this
  • library of shapes, etc
  • ease of use
  • reliability
  • ai model construction and rendering
  • integration with Google drive is a little flaky
  • automation language not available
system architecture diagrams
March 28, 2023

Great product!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Lucidchart to create process maps and ERD's to help my team and our clients to get a clear understanding of their system.
  • Well thought-out structure with shapes
  • Ability to make complicated things look simple
  • Multiple tools to make things look more professional
  • With entity relationship shapes, if you delete something, it can move any lines you have connected to it so it creates more work if you make a mistake with a row
It's great to use to map out specific processes during a discovery session and in the first phase of a project to give a clear understanding to your team of what work needs to be completed. It's also a great tool to showcase to clients to ask them any questions about their system
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My team makes visual flow charts of the processes within the company. The process charts we create help to maintain consistency for each department. The Lucidcharts we create offer a visual support to the written description. I remember when I first started the charts made brought it all together and helped it make sense, the visual aspect makes a huge difference.
  • Lucid has great instructional courses to learn how to used Lucidchart efficiently.
  • Excellent user interface.
  • It is well organized.
  • A costumer representative reaches out right away, I recommend meeting with them, they have great beginner pointers.
  • Having a downloadable document listing all the tips and tricks within Lucid chart would be nice at the very beginning. (for example: the right click drag function or hot keys)
When a team has a process they follow, Lucid is a great way to create visual representation for that process that can then be used to train new hires or express the process to executives and other departments. I would say it is best suited to basic processes or linear models. Once you start getting too big with a lot of lines crossing it can get messy. One way to mitigate that is to use the presentation mode, that allows you to focus on one area at a time when presenting.
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