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Adobe Commerce (Magento Commerce)

Adobe Commerce (Magento Commerce)

Overview

What is Adobe Commerce (Magento Commerce)?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.It…

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Learn from top reviewers

Adobe Commerce for maximum ecommerce functionality and power!

Rating: 10 out of 10
May 24, 2024
Vetted ReviewVerified User
Adobe Commerce is used as our online commerce solution, allowing our customers to purchase our products and services, across multiple regions, currencies and payment methods. ...
Continue reading
Frank Mair
Consultant - Information Technology
Technical Specialist
Les Mills International
Adobe Commerce (Magento Commerce)10 years of experience

Magento Commerce is a powerful platform

Rating: 8 out of 10
March 23, 2022
IncentivizedVetted ReviewVerified User
Magento Commerce is our CMS for basically every page on our site. We use it to merchandise, create landing pages, update product pages, and more. The platform allows us to cus...
Continue reading
Verified user
Employee
Adobe Commerce (Magento Commerce)4 years of experience

Magento Commerce on Adobe Commerce Cloud is a straightforward store builder

Rating: 7 out of 10
July 7, 2021
IncentivizedVetted ReviewVerified User
Our organization implements Magento Commerce, part of Adobe Commerce Cloud, on behalf of clients to manage their distributed online stores. Magento Commerce is also integrated...
Continue reading
Ramindu Deshapriya
Team Lead - Information Technology
Lead Consultant - Technology
Virtusa
Adobe Commerce (Magento Commerce)4 years of experience

Magento Commerce Delivers But With Pitfalls

Rating: 7 out of 10
July 7, 2021
IncentivizedVetted ReviewVerified User
We have used Magento Commerce as an E-Commerce solution for many years. We manufacture and sell our own products and supplements, so this platform has been in play for quite s...
Continue reading
Jeff Montgomery
C-Level Executive - Manufacturing
CTO
Animal Necessity
Adobe Commerce (Magento Commerce)8 years of experience

The best multi-channel platform

Rating: 8 out of 10
May 21, 2021
IncentivizedVetted ReviewVerified User
Magento actually is a point of arrival for ecommerce and the start point for developing a better omnichannel customer experience. It comes with lots of features that fit many ...
Continue reading
Marco Casieri
Manager - Marketing
E-Commerce Manager
GAUDì TRADE S.p.A.
Adobe Commerce (Magento Commerce)12 years of experience

Magento Commerce Cloud (formerly Magento) review

Rating: 10 out of 10
March 4, 2020
IncentivizedVetted ReviewVerified User
I implement eCommerce solutions and have used Magento Commerce Cloud (formerly Magento) in past projects due to ease of use.
Continue reading
Joseph Rounds
Engineer - Information Technology
Senior Software Engineer
Lighthouseconsulting
Adobe Commerce (Magento Commerce)20 years of experience

7 Year Magento User Here...and Now I am Finally Switching

Rating: 7 out of 10
January 10, 2020
IncentivizedVetted ReviewVerified User
Magento is being used by the entire company. From customer service, to purchasing, to marketing. Ever since we used it, seems like we always had issues. Went through three dif...
Continue reading
Jeff Moriarty
Manager - Marketing
Digital Marketing Manager
Best Price Nutrition
Adobe Commerce (Magento Commerce)7 years of experience

Magento Commerce - A reliable workhorse but one that needs taming

Rating: 8 out of 10
December 13, 2019
IncentivizedVetted ReviewVerified User
The key problem that Magento solves is selling in different currencies and languages, from different warehouses around the world, with different credit card clearers. Together...
Continue reading
Verified user
C-Level Executive
Adobe Commerce (Magento Commerce)2 years of experience

Magento Commerce Cloud Is Perfect For Our Larger Corporate Web Design Ecommerce Clients With Large Increasing Sales Trends

Rating: 8 out of 10
July 11, 2019
IncentivizedVetted ReviewVerified User
We use Magento Commerce Cloud for some of our larger e-commerce clients who want a more robust platform with speed, customer support, automatic data redundancies, and professi...
Continue reading
.Kim Murphy
Professional - Marketing
Owner
Designz23
Adobe Commerce (Magento Commerce)2 years of experience

Magento is great for simple e-commerce models, not built for complexity

Rating: 5 out of 10
July 5, 2019
IncentivizedVetted ReviewVerified User
Our organization uses Magento Commerce Cloud to manage our e-commerce accounts and transactions. Magento allows for the creation and management of subscription-based accounts ...
Continue reading
Verified user
Manager
Adobe Commerce (Magento Commerce)6 years of experience

Magento - the flexible and scalable ecommerce platform of your dreams!

Rating: 8 out of 10
June 6, 2019
IncentivizedVetted ReviewVerified User
Magento is being used as the ecommerce platform for our primary business; we use Woocommerce and older solutions for several of our smaller businesses. Magento is the best opt...
Continue reading
Verified user
Strategist
Adobe Commerce (Magento Commerce)3 years of experience

Magento may be the right choice for companies ready to spend and invest for ownership and personalization

Rating: 6 out of 10
April 1, 2019
IncentivizedVetted ReviewVerified User
My department uses Magento to make certain accessories and supplies available to the contractors that power our business, and to the other organizations that we work with to m...
Continue reading
Verified user
Account Manager
Adobe Commerce (Magento Commerce)1 year of experience

Advanced eCommerce tool for the back-end developer

Rating: 4 out of 10
January 8, 2019
IncentivizedVetted ReviewVerified User
We use Magento for 3 eCommerce sites on a single Magento platform. We sell parts and accessories for 3 brands. Currently, there are 3 users inside the tool and the business is...
Continue reading
Sherice Dominguez
Administrator - Marketing
Ecommerce Digital Marketing Associate
Textron Specialized Vehicles
Adobe Commerce (Magento Commerce)2 years of experience

Magento Commerce Cloud Is Incredibly Customizable

Rating: 7 out of 10
December 10, 2018
IncentivizedVetted ReviewVerified User
We use Magento Commerce Cloud to build and manage our ecommerce website. It is used across every team within our ecom department. We especially like how flexible Magento is. W...
Continue reading
Verified user
Analyst
Adobe Commerce (Magento Commerce)5 years of experience

Flexible, easy to use platform

Rating: 8 out of 10
November 16, 2018
IncentivizedVetted ReviewVerified User
We use Magento across multiple departments, mostly for our marketing team and IT/engineering team though. Magento is used to manage our website and web links. I personally use...
Continue reading
Verified user
Employee
Adobe Commerce (Magento Commerce)3 years of experience
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Reviewer Pros & Cons

View all pros & cons
Frank Mair
Technical Specialist
Les Mills International (Health, Wellness and Fitness, 501-1000 employees)
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Pricing

View all pricing
Adobe Commerce (Magento Commerce)

Adobe Commerce (Magento Commerce)

N/A
Unavailable

What is Adobe Commerce (Magento Commerce)?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://magento.com/products/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

16 people also want pricing

Alternatives Pricing

Shopify

Shopify

$29
per month
What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Squarespace

Squarespace

$12
per month
What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

8.2
Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

7.5
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

9
Avg 8.4

eCommerce Marketing

Features related to marketing for eCommerce websites

9.6
Avg 7.6

eCommerce Business Management

Features related to business management and administration of eCommerce operations

9.6
Avg 7.9
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Product Details

What is Adobe Commerce (Magento Commerce)?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.

It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in 2012. Magento Open Source (formerly Community Edition) is still available for developers and tech-savvy merchants. Adobe also offers small business and mid-enterprise level solutions that offer cloud services and integrations for business intelligence and order management tools.

Visitor data is used to segment customers and personalize the shopping experience with targeted promotions, suggestions and coupons. Sites generate SEO-friendly URLs, a Google site map, and customized meta tags to help products get discovered. Site-wide or segmented and targeted recommendations are generated from rule-based product-relations logic, to increase up-sells and cross-sells, and interactive features including "likes" and tweets allow visitors to broadcast their choices and create buzz around products.

The paid versions of Adobe Commerce are extensive and include product integrations such as business intelligence, order management, and an extensions marketplace.

Adobe Commerce (Magento Commerce) Integrations

Adobe Commerce (Magento Commerce) Competitors

Adobe Commerce (Magento Commerce) Technical Details

Deployment TypesOn-premise
Operating SystemsLinux
Mobile ApplicationNo

Frequently Asked Questions

KalioCommerce, PrestaShop, and Miva are common alternatives for Adobe Commerce (Magento Commerce).

Reviewers rate Product catalog & listings and Website integration and Promotions & discounts highest, with a score of 10.

The most common users of Adobe Commerce (Magento Commerce) are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(237)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Low-Cost: Users have expressed their satisfaction with the low price point with the option for a free version.

Efficient Back-End System: Reviewers have consistently praised the recent upgrade to the back-end system, citing its effectiveness in managing customers and orders seamlessly. The enhanced efficiency of the back-end system has significantly boosted operational capabilities, leading to smoother business processes and improved overall performance.

Seamless Integration with Shipping APIs: Customers have lauded the seamless integration with shipping APIs for providing a hassle-free experience in managing shipping tasks within the platform. The smooth integration process has streamlined operations, making it easier for users to handle shipping-related functions efficiently.

Customization Challenges: Reviewers have expressed difficulties with customization on the platform, highlighting a serious learning curve and convoluted processes. Some users have found it cumbersome to upgrade customizations alongside core updates, impacting their workflow and efficiency.

Integration and Customization Limitations: Users have pointed out the lack of specialized integrations tailored to specific needs, calling for significant improvements in customization options to better align with individual company requirements.

Performance Issues and Complexity Concerns: Several reviewers have encountered problems such as slow indexing processing, high server resource consumption, and difficulty in debugging. They emphasized the platform's resource-intensive nature and its complexity in management, especially posing challenges for less experienced users.

Reviews

(1-25 of 41)
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Adobe Commerce for maximum ecommerce functionality and power!

Rating: 10 out of 10
May 24, 2024
FM
Frank Mair
Technical Specialist
Les Mills International (Health, Wellness and Fitness, 501-1000 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
10 years of experience
Use Cases and Deployment Scope
Adobe Commerce is used as our online commerce solution, allowing our customers to purchase our products and services, across multiple regions, currencies and payment methods. We use Adobe Commerce to support the following payment methods: Apple Pay, Credit Cards via Braintree and Cybersource, Alipay/WeChat, PayPal, Karna and GoCardless. We have integrations to D365, Salesforce and a number of different marketing and 3PL platforms.
Pros and Cons
  • Online transactions via different payment methods
  • Product catalog across multiple regions
  • Support different currencies and languages
Likelihood to Recommend
Well suited for any ecommerce enterprises that need total flexibility. Adobe Commerce allows full access to source code so any change is possible and you aren't limited as per other solutions. However it does mean you need access to technical capability or financial resources to engage an external vendor.

Magento Commerce is a powerful platform

Rating: 8 out of 10
Incentivized
March 23, 2022
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
4 years of experience
Use Cases and Deployment Scope
Magento Commerce is our CMS for basically every page on our site. We use it to merchandise, create landing pages, update product pages, and more. The platform allows us to customize it to our needs, and is very reliable.
Pros and Cons
  • Merchandising
  • Content Management
  • Customization
Likelihood to Recommend
Magento Commerce works well for larger businesses that need to handle a lot of products. The platform is robust enough to handle many records.

Magento Commerce on Adobe Commerce Cloud is a straightforward store builder

Rating: 7 out of 10
Incentivized
July 07, 2021
RD
Ramindu Deshapriya
Lead Consultant - Technology
Virtusa (Computer Software, 10,001+ employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
4 years of experience
View profile
Use Cases and Deployment Scope
Our organization implements Magento Commerce, part of Adobe Commerce Cloud, on behalf of clients to manage their distributed online stores. Magento Commerce is also integrated as part of workflows with an integration with Enterprise Service Bus. Magento Commerce provides effective tools to manage online e-commerce with extensive customization options, which we develop for our clients.
Pros and Cons
  • Easy deployment
  • Comprehensive set of tools for e-commerce store implementation
  • Out-of-the-box integrations
  • Good price point
Likelihood to Recommend
Magento Commerce, part of Adobe Commerce Cloud, is a great tool to build out online stores and end-to-end commerce solutions, including procurement and supply chain processes. It simplifies the addition of stock items and allows the maintenance of these items on the store to be carried out similar to what a content management system provides. However, Magento Commerce, part of Adobe Commerce Cloud, does not work well in scenarios where millions of buyers would try to buy the same item simultaneously, which can happen with big product launches and rare items in a store. Basically, it does not scale well in terms of performance.

Magento Commerce Delivers But With Pitfalls

Rating: 7 out of 10
Incentivized
July 07, 2021
JM
Jeff Montgomery
CTO
Animal Necessity (Veterinary, 11-50 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
8 years of experience
Use Cases and Deployment Scope
We have used Magento Commerce as an E-Commerce solution for many years. We manufacture and sell our own products and supplements, so this platform has been in play for quite some time to get product to both end users and wholesalers. For the most part, the platform has done its core job - to manage products, orders, and customers. It's UI has really gotten better over the years (6 years ago it was pretty basic) and making minor and graphic updates have gotten better.
Pros and Cons
  • Simple to understand UI for easy front end user interface.
  • Upgraded back end managing customers and orders
  • Integrated shipping API's
  • More or less simplistic training for the sales staff to manage day-to-day
Likelihood to Recommend
Ultimately, if a company is looking for a solid industry-known E-Commerce system, Magento Commerce does exactly what it's intended to do. The headaches start when your company wants to start getting granular in customizations of the platform to meet specific business needs (which every company eventually has). This becomes a major issue down the road when trying to upgrade said customizations as the core software updates.

The best multi-channel platform

Rating: 8 out of 10
Incentivized
May 21, 2021
MC
Marco Casieri
E-Commerce Manager
GAUDì TRADE S.p.A. (Apparel & Fashion, 51-200 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
12 years of experience
View profile
Use Cases and Deployment Scope
Magento actually is a point of arrival for ecommerce and the start point for developing a better omnichannel customer experience. It comes with lots of features that fit many commercial and marketing needs otherwise developing new features out-of-the-box is extremely expensive and not easy. However, all you need is on it and as a merchant, we appreciate the continuous platform update by Adobe.
Pros and Cons
  • Advanced Catalogue Management
  • Multi store
  • Multi warehouse
  • BI
Likelihood to Recommend
Magento fits well mid-high revenue project starting from 3M and above. It's not a cart but a more complex platform. The best choice for multi-brand projects and the electronic industry should be the best match due to product concept. The cloud version is suggested for most projects and doesn't require much technical effort.

Magento Commerce Cloud (formerly Magento) review

Rating: 10 out of 10
Incentivized
March 04, 2020
JR
Joseph Rounds
Senior Software Engineer
Lighthouseconsulting (Retail, 1-10 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
20 years of experience
View profile
Use Cases and Deployment Scope
I implement eCommerce solutions and have used Magento Commerce Cloud (formerly Magento) in past projects due to ease of use.
Pros and Cons
  • Out of box solution
  • Get going fast
  • API access
Likelihood to Recommend
Magento Commerce Cloud (formerly Magento) gets a company up and running fast. However, there is a lack of support for recurring payments and subscriptions service out of the box.

7 Year Magento User Here...and Now I am Finally Switching

Rating: 7 out of 10
Incentivized
January 10, 2020
JM
Jeff Moriarty
Digital Marketing Manager
Best Price Nutrition (Health, Wellness and Fitness, 11-50 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
7 years of experience
View profile
Use Cases and Deployment Scope
Magento is being used by the entire company. From customer service, to purchasing, to marketing. Ever since we used it, seems like we always had issues. Went through three different development companies and all still had issues. We are constantly spending between 4k and 10k per month just to maintain it. And issues still happen. It might be great for a huge organization with a Magento team in house and huge budgets, but not good for small to medium size businesses.
Pros and Cons
  • Customization
  • Theme/Designs
  • Support/Community
  • Conferences
Likelihood to Recommend
It's great for huge businesses with unlimited budgets, but for small and medium companies that have to hire outside and maintain their own website, go with a cheaper platform.

Magento Commerce - A reliable workhorse but one that needs taming

Rating: 8 out of 10
Incentivized
December 13, 2019
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
2 years of experience
Use Cases and Deployment Scope
The key problem that Magento solves is selling in different currencies and languages, from different warehouses around the world, with different credit card clearers. Together with the multi-store functionality, it allows us to manage our global operation from one website and to focus our development and support resources on one instance of the software.
Pros and Cons
  • Multi-store, multi-language, multi-currency and multi-warehouse functionality.
  • Huge community to provide support.
Likelihood to Recommend
Magneto is suitable for more complex, global stores. It is less suited for a single store in a single country. Shopify, or others, are more suitable.

Magento Commerce Cloud Is Perfect For Our Larger Corporate Web Design Ecommerce Clients With Large Increasing Sales Trends

Rating: 8 out of 10
Incentivized
July 11, 2019
Use Cases and Deployment Scope
We use Magento Commerce Cloud for some of our larger e-commerce clients who want a more robust platform with speed, customer support, automatic data redundancies, and professional security. Although seemingly expensive, the price is justified and will pay off in the long-run, especially if the client's online store has a high volume of sales with a growing trend. When our clients are not so much concerned about initial e-commerce costs and don't need a ton of complex functionalities added, then we usually implement Magento Commerce Cloud.
Pros and Cons
  • Magento Commerce Cloud is great for larger online stores with a high volume of sales.
  • Magento Commerce Cloud is an optimal solution if budget is not the primary concern.
  • Magento Commerce Cloud is streamlined for businesses who do not need a lot of heavy customized functionalities.
Likelihood to Recommend
A large supplier in the lighting industry that has a high volume of sales that is increasing each month is a perfect example of one of our web design clients who we recommended and implemented Magento Commerce Cloud for. Generally speaking, when an online store is predicted to grow exponentially they will need the added hosted resources like security, redundancy, and speed that Magento Commerce Cloud provides. However, if you have a more complete IT department including hosting and infrastructure, then you might get away with the community edition or a less-modern shopping cart platform.

Magento is great for simple e-commerce models, not built for complexity

Rating: 5 out of 10
Incentivized
July 05, 2019
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
6 years of experience
Use Cases and Deployment Scope
Our organization uses Magento Commerce Cloud to manage our e-commerce accounts and transactions. Magento allows for the creation and management of subscription-based accounts and products, and it allows our users to make various updates to accounts/subscriptions through a web browser interface, as well as manage payment settings for each subscription record.
Pros and Cons
  • Built for simple subscription and e-commerce transactions.
  • End-user interface is intuitive and easy to navigate.
  • Allows for some customization, allowing for a tailored experience for your business.
Likelihood to Recommend
Magento is great for very simple subscription-based e-commerce models. However, the moment you add any complexity, Magento isn't the solution for you. Improvements have been very slow-going, and the upgrade from 1.8 to 2.0 really set our operations team back a few years in terms of functionality.

Magento - the flexible and scalable ecommerce platform of your dreams!

Rating: 8 out of 10
Incentivized
June 06, 2019
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
3 years of experience
Use Cases and Deployment Scope
Magento is being used as the ecommerce platform for our primary business; we use WooCommerce and older solutions for several of our smaller businesses. Magento is the best option for our primary business because of the way it's able to ingest product information from a data feed, and it makes it easy to manage products, categories, and pages.
Pros and Cons
  • Handles product data easily, from a manual upload to a data feed.
  • Plugins provide extended functionality.
  • Easy navigation fit for everyone from web developer to marketing manager.
Likelihood to Recommend
Magento is well-suited for any business that needs scalability and manages many products or uses data feeds to ingest product information. Magento might be less useful for a small business with a catalog of only 10-15 products.

Magento may be the right choice for companies ready to spend and invest for ownership and personalization

Rating: 6 out of 10
Incentivized
April 01, 2019
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
1 year of experience
Use Cases and Deployment Scope
My department uses Magento to make certain accessories and supplies available to the contractors that power our business, and to the other organizations that we work with to make our business successful. We sell marketing and promotional items to our partner organizations, and replacement accessories (i.e. bags) to our contractors through Magento.
Pros and Cons
  • Magento allows individuals to get started with setting up their e-commerce site for free.
  • Magento allows users to change virtually everything - there is a tremendous amount of flexibility.
  • Magento offers a high level of ownership and security (users can run it on their server).
Likelihood to Recommend
Magento is great for organizations and individuals that place a high value on personalization and ownership. Although it comes at a great cost, Magento allows users to personalize/customize their e-commerce sites as much as they want and Magento allows users to run Magento on their own servers. Magento is however more difficult to pick up than some other e-commerce platforms, so it may not be ideal for those who have limited time, energy and money to spend on their e-commerce site.

Advanced eCommerce tool for the back-end developer

Rating: 4 out of 10
Incentivized
January 08, 2019
SD
Sherice Dominguez
Ecommerce Digital Marketing Associate
Textron Specialized Vehicles (Consumer Goods, 1001-5000 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
2 years of experience
View profile
Use Cases and Deployment Scope
We use Magento for 3 eCommerce sites on a single Magento platform. We sell parts and accessories for 3 brands. Currently, there are 3 users inside the tool and the business is managing mostly front-end changes. We go to IT for almost all changes outside of adding products, changing product information, running promotions via coupon codes and changing banners. We chose Magento for its flexibility and add-ons.
Pros and Cons
  • Tons of add-ons available.
  • Backend customization.
  • Ability to choose a pre-defined template.
Likelihood to Recommend
This is a great tool for people that have a lot of experience coding and a lot of resources dedicated to the back-end customization. For a business user though, it is not intuitive and is a pretty big headache since we are required to go to IT so much. The marketplace can be a great place to find add-ons, but you have to be careful there as well. There are add-ons that are no longer supported by developers, so you can choose some that render useless.

Magento Commerce Cloud Is Incredibly Customizable

Rating: 7 out of 10
Incentivized
December 10, 2018
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
5 years of experience
Use Cases and Deployment Scope
We use Magento Commerce Cloud to build and manage our ecommerce website. It is used across every team within our ecom department. We especially like how flexible Magento is. We have developed numerous in house add ons that are custom made to what we need. We also have integrated many of the third party vendors into our Magento set up.
Pros and Cons
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
Likelihood to Recommend
Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.

Flexible, easy to use platform

Rating: 8 out of 10
Incentivized
November 16, 2018
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
3 years of experience
Use Cases and Deployment Scope
We use Magento across multiple departments, mostly for our marketing team and IT/engineering team though. Magento is used to manage our website and web links. I personally use it for landing pages, web pages, URL redirects, etc.
Pros and Cons
  • Flexible solution - it gives us the flexibility to build our own website navigation easily
  • Easy to use - easy to learn and manage
  • Powerful - we use it for part of our customer management too. You can build your logic to search the database that you want to target
Likelihood to Recommend
It's good for companies who want to build and manage a more sophisticated and comprehensive website. You may want to have a dedicated IT team that manages it though. If you are a small business that just started a website, you can start with a cheaper and less complicated solution.

Magento Commerce Pros and Cons

Rating: 7 out of 10
Incentivized
October 01, 2018
JM
Jeff McRitchie
Vice President of Ecommerce
MyBinding.com (Retail, 51-200 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
5 years of experience
View profile
Use Cases and Deployment Scope
Magento offers a great flexibility and power for mid sized retailers who want to create a high quality online experience for their users. Although the platform requires a fair amount of technical expertise to set up, maintain and host the access to the source code and the ability to customize virtually any aspect of the platform means that virtually anything is possible when using Magento.
Pros and Cons
  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Likelihood to Recommend
If you have complex requirements, need flexibility and like having control and access to the code base Magento can be an awesome choice. If you are on a limited budget, are not a developer or can't hire a developer or if you can live with the out of the box features from a smaller SAS platform Magento may not be a great fit.

For Large E-Commerce Websites, Magento should be your first choice!

Rating: 9 out of 10
Incentivized
September 28, 2018
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
2 years of experience
Use Cases and Deployment Scope
I have used Magento Open Source for several years for client's e-commerce websites. As an ecommerce solution, Magento is an excellent open source software. Magento offers a really strong backbone for building ecommerce websites and offers a strong community of open source developers to back it up. Extensions make it easy to extend Magento to accommodate many needs.
Pros and Cons
  • Magento's database really handles large amounts of data very well and is very scalable.....I actually only recommend Magento for larger ecommerce websites because I know it will easily scale to the needs.
  • Magento has an incredible support system with it's community of open-source developers .
  • Magento has many built in features that many other open-source ecommerce platforms don't have out of the box. And extending on those features is easy with extensions.
  • Of course you can't go wrong with the fact that the Community Edition of Magento is open-source, meaning free to download and use!
Likelihood to Recommend
For large-scale e-commerce websites on a dedicated server with a good web developer on staff/on call, Magento is an excellent option.

For small scale e-commerce, or starter website, Magento is not the best option, and will leave your pulling your hair out.

Powerful Software but Frustrating to Use

Rating: 5 out of 10
Incentivized
September 11, 2018
SW
Steffany Winkelmann
Email Marketing Analyst
Positec (Marketing and Advertising, 51-200 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
1 year of experience
View profile
Use Cases and Deployment Scope
We use Magento to support our multiple e-commerce websites for all brands and all locations, execute transactional emails, manage warranty registrations, sync order data to our Email Service Provider, run promotions, and manage pricing/shipping/order follow-up info, and other development items. Primarily Marketing and IT use Magento to support our e-comm websites, with our call center using a section of Magento to reference customer information.
Pros and Cons
  • You can do SO much with Magento (that can cause it to be highly overwhelming). It allows for a lot of custom development so you can accomplish the goals you want to achieve with your site.
  • Creating simple promotions (such as 10% coupon codes for signing up for your emails or Free Shipping codes) is really easy to execute and test. You can create your own codes or auto-generate codes with a set character count (or specific prefix/suffix) and set effective & end dates.
  • Creating a new subcategory and adding products you already have loaded is really easy and efficient.
Likelihood to Recommend
If you have a strong development team who is familiar with Magento (or willing to learn its nuances), it is a very powerful e-commerce tool that can accomplish a lot for your brand. If you don't have someone (or multiple 'someones') that can be dedicated to Magento development/management on a daily basis, you will be very frustrated and it will not be a viable solution. Other tools in the platform are fairly easy to use, but without backend support from a knowledgeable developer, you will not be successful with Magento.

Magento is a solid choice

Rating: 10 out of 10
Incentivized
August 06, 2018
BR
Brad Ranks
Director of Technology
MeMD, Inc (Hospital & Health Care, 51-200 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
10 years of experience
View profile
Use Cases and Deployment Scope
I have used Magento in many different capacities. From a point of full utilization of the shopping cart, payment processing, inventory, configurations of product, and anything else it does, to as little as implementing it solely for the use of the coupon engine (simply because it was all there and I did not want to recreate the wheel).

I will be using it in conjunction with Wordpress and other quick-to-market CMS systems that are already in place.
Pros and Cons
  • Overall site and underlying structural organization.
  • SEO is native.
  • Couponing engine rocks!
Likelihood to Recommend
Magento is great for anyone looking for a shopping cart and is selling products. I have steered away from it for a single services company, since it is more geared towards product sales. It does an amazing job out of the box and the administrative management is simple. 5 gold stars.

Reliable, Stable, Typical

Rating: 7 out of 10
Incentivized
April 27, 2018
ZS
Zach Shelley
Senior Marketing Project Manager
US Water Filters (Consumer Goods, 51-200 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
4 years of experience
View profile
Use Cases and Deployment Scope
We own and operate 4 separate eCommerce domains, 3 of which are platformed on Magento. 1/3 of our staff uses Magento daily for various reasons:
  • Order Processing (Customer Service)
  • Merchandising and Product Management
  • User Experience Development
  • Reporting and Analytics
  • etc.
Marketing, Customer Service, Operational Support, Category Management, Product Information, etc. are all departments who work daily in Magento through various roles.
Pros and Cons
  • Internal Referencing or Search is easy within Magento. Accurately researching previously relevant information is intuitive and simple.
  • Magento's category, product and customer information structure, while not being robust, is simple and accessible.
  • The ability to assign permissions by role and create specific access for varying accountabilities allows for greater internal security and more specific accountabilities.
Likelihood to Recommend
Magento has been a reliable platform that allows for a considerable selection of app or plug-in choices while also integrating with internally developed solutions. There are many who finds its structure limiting and clunky, but for commodities and part search specific industries, it fits the bill nicely. Our IT/Dev team makes good use of its organizational options but does have to spend a significant amount of time building some of our necessary functions into the platform and continually keeping them up to date with a well-structured sprint schedule.

Prepare your pockets: fitting your needs is VERY expensive

Rating: 6 out of 10
Incentivized
April 02, 2018
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
3 years of experience
Use Cases and Deployment Scope
We used Magento CE 1.9 for our eCommerce company. We have over 15,000 products and sell mostly on the internet.
We had two softwares, one for selling (ecommerce, in this case, Magento) and another for internal stock management and logistics. That software connected to Magento to publish the products and manage stock levels.
Magento was used by most departments (sales, customer service, marketing), but as we are a small startup, communication is fluid in case somebody can't achieve what they're trying to do.
Pros and Cons
  • Magento is excellent at scalability. You can have 20,000 products and performance is not an issue at all. It can manage a lot of sales, customers, etc. without problems. I think the database and software is extremely optimized for scaling.
  • Exporting data is excellent too. With the proper extensions, you can export your catalog very easily and with a lot of information.
  • Filtering is reasonably quick, considering the amount of products we have.
  • Coupons and promotions are VERY good. You can easily create a discout for 5,000 products in a blink.
Likelihood to Recommend
I would recomment Magento for someone who needs a store for multiple countries very quickly, who will manage lots of stock and who will have huge pockets for buying services (design, modifications, etc.) and plugins. You'll need them.

Besides that, I wouldn't recommend it. It eats servers, it's hard to maintain, hard to start with, hard to modify... there are many sweet alternatives if you don't want to be a HUGE megastore. WooCommerce, Shopify... even PrestaShop (which I tried a couple years ago and didn't like much) seems better suited.

Magento is good but has room for improvement

Rating: 6 out of 10
Incentivized
March 20, 2018
AD
Anne Ducale
Web Design and Email Marketing
Moss Motors, Ltd. (Automotive, 201-500 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
1 year of experience
View profile
Use Cases and Deployment Scope
The marketing team uses Magento to add products to the website, add new promotions and general marketing. We had a very old, out-dated website so it modernized our web presence.
Pros and Cons
  • Automation
  • Custom Integrations
  • Mobile friendly
Likelihood to Recommend
Our company is a big/small company. So there are a lot of features we don't utilize.

Not the best solution for a small business

Rating: 3 out of 10
Incentivized
January 23, 2018
SR
Stephanie Reed
Managing director
Purple Frog (Publishing, 1-10 employees)
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
1 year of experience
View profile
Use Cases and Deployment Scope
We use Magento for our e-commerce website. The whole website is developed in Magento and the payments for our products are processed through it. We used it as it was described as a scalable solution for our future growth and a very solid platform for our needs and those of our customers.
Pros and Cons
  • Reliable
  • Scalable
  • Secure
Likelihood to Recommend
It's well suited for a big organisation who needs a bespoke solution and a strong and reliable e-commerce platform. However, for a smaller one with not that many others, it's very hard to learn and use, as well as make changes without the need of a developer, so I would not recommend it.

Magento Review as developer

Rating: 9 out of 10
Incentivized
November 30, 2017
Verified User
Vetted Review
Verified User
Adobe Commerce (Magento Commerce)
8 years of experience
Use Cases and Deployment Scope
We are building Magento shopping carts with our clients; my clients put Magento in as their internal and external shop.
Pros and Cons
  • Support of configurable product
  • Strong API support
  • Easy to use CMS
  • Clear Order summary
Likelihood to Recommend
Magento is well suited for people with some basic IT knowledge and have a strong sense of how eCommerce works.

Magento at a Glance

Rating: 9 out of 10
Incentivized
September 29, 2017
Use Cases and Deployment Scope
From the outset, I would like to say that Magento has always been my initial choice for any product that we developed for ourselves or for any third party. Although we could not use it for developing one of our last projects The Movie Korner, we could not do without the flexibility and affordability provided by Magento for our current project www.themerchantice.com . We are currently using it only for the webfront and most of our other departments are outsourced. One thing that truly compels us to adopt it is that most of the third party solutions that we use have plugins compatible mostly with Magento. None of the other platforms, we have learned from our extensive research, provide this kind of adaptability.
Pros and Cons
  • Total Control when it comes to development.
  • Most of the products that come up, do make an effort to provide necessary API's for Magento
  • The dashboard is an absolute dream to work with.
Likelihood to Recommend
Magento is great if you have a good set of developers who can control this monster of a product. For less technical users, something like a Shopify would be better.
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