TrustRadius Insights
Member Solutions has helped businesses overcome numerous financial challenges by providing efficient payment processing services. …
Overview
What is Member Solutions?
Member Solutions is a software designed to help businesses manage their financial and activity reports effectively. Its user-friendly interface allows users to access e-mail alerts in real-time, keeping them updated on all member account activity.
Moreover, the platform includes front-desk tools such...
Recent Reviews
Leaving a review helps other professionals like you evaluate Membership Management Software
Be the first one in your network to review Member Solutions, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is Member Solutions?
Member Solutions in Hatboro provides a software solution for martial arts and fitness businesses. Their suite of products includes member management software, online event registration software, and managed billing services. The vendor states they help business owners attract loyal members, plan…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.myvolo.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is MINDBODY?
MINDBODY is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to…
What is Kajabi?
Kajabi is a web hosting platform for online learning or membership websites, featuring landing pages and support for email marketing, video hosting, and codeless web building tools.
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Member Solutions?
Member Solutions is a software designed to help businesses manage their financial and activity reports effectively. Its user-friendly interface allows users to access e-mail alerts in real-time, keeping them updated on all member account activity.
Moreover, the platform includes front-desk tools such as scheduling, check-ins, lead management, email marketing, belt tracking, and point of sale which aims to streamline day-to-day operations for your business. The Member Portal allows members to enroll/renew/upgrade memberships online easily while also shopping for gear/apparel - giving an amazing experience for customers.
Additionally, with integrated billing options and a custom mobile app available for iOS / Android devices that facilitates automated billing and text messaging services makes it easy for businesses to reach out or bill members without hassle. Furthermore, the software provides built-in marketing tools that permit communication via email/text messages allowing businesses to communicate better with students during busy periods. Finally, its website integration feature allows sharing schedules/capturing trial sign-ups/managing appointments online through easy-to-use widgets. Overall Member Solutions seems like an efficient solution tailored towards streamlining operations by providing robust features aimed at managing finances effortlessly with customer satisfaction at the forefront of its design philosophy!
Member Solutions Features
- Supported: Appointment Scheduling
- Supported: Lead Management
- Supported: Member Portal
- Supported: Automated Recurring Billing
- Supported: Staff Scheduling and Payroll
- Supported: Member Communication - Email, Text, Surveys
Member Solutions Integrations
- Passport Asset Tracking System
- iContact
- Member Solutions Full-Service Billing and Delinquency Management
- Quickbooks Accounting Software
- Simply Accounting
- Brivo Physical Access Control Systems
- Mobiry Mobile Text Platform
Member Solutions Competitors
Member Solutions Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada |
| Supported Languages | English |
Member Solutions Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 100% |
| Mid-Size Companies (51-500 employees) | 0% |
| Enterprises (more than 500 employees) | 0% |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Member Solutions has helped businesses overcome numerous financial challenges by providing efficient payment processing services. Customers have reported spending less time on administrative financial work and more time focusing on their core operations. With the software's easy-to-use interface, clients can register themselves and process sales without the need for a POS machine, allowing them to streamline the payment process and free up valuable time and resources.
One of the significant problems solved by Member Solutions is reliable payment processing. The software simplifies monthly billing by offering auto-debit capabilities, reducing delinquent accounts' likelihood. Member Solutions follows up with delinquent accounts, saving business owners from the hassle of dealing with such matters themselves. By providing access to every detail of their students' financial situation within their school, Member Solutions offers critical financial insights that help users make informed decisions and take action as necessary. Overall, Member Solutions has allowed businesses to grow by taking care of the billing and payment processing, leaving owners free to focus on other aspects of growing their business.
Ease of Use: Users have found the software user-friendly and easy to navigate. Even non-technical users have been able to use it with ease. Many reviewers praised its intuitive search functions, making it easy for them to find the information they need.
Efficient Billing and Payment Processing: Reviewers appreciate the ease of billing and payment processing provided by Member Solutions' efficient system. They found it very helpful in managing client appointments, tracking payments, scheduling payroll, and handling recurring payments.
Excellent Customer Service: The customer service offered by Member Solutions has received high praise from many users who describe it as quick to respond, awesome, outstanding, professional, and friendly. Customers appreciated the personal attention given to them by account executors and trainers who ensured their needs were met effectively.
Confusing User Interface: Many users have expressed dissatisfaction with the user interface of Member Solutions. They find it confusing and cluttered, with too many pages and steps to complete even simple tasks.
Limited Functionality in Invoicing: Several reviewers have stated that invoicing is a weak point of the software. There are many limitations, including difficulties with editing or going back to invoices that have been created. Additionally, tracking payments and invoices can be difficult since they are all labeled with the same date regardless of when customers pay.
Poor Customer Support: Some users have had negative experiences with customer support from Member Solutions. They report unhelpful responses, getting the runaround, or outright refusal to help.