Overview
What is Meta Business Suite?
Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can…
TrustRadius Insights
Small Businesses Should Check Out The Current Money-Making Opportunities Meta For Business Offers
Meta for Business, a necessary pain
Facebook for Business is awesome!
Very Good Platform to Manage Your Facebook Accounts
FB Business easy ROI
An advertising platform that can be challenging for B2B.
Efficient, but not user friendly
Facebook ads are best for ROAS/Scale.
Great Tool if it Fits Your Use Case
If your business is not on Facebook, you're not doing it right!
A super effective tool to reach new customers giving a positive ROI
Facebook for Business is the future of marketing
Facebook for Business is a must
Facebook for Business is great for avid Facebook users
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Reviewer Pros & Cons
Pricing
What is Meta Business Suite?
Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Tech Details
- FAQs
What is Meta Business Suite?
It can be used to publish feed posts and stories for both Facebook and Instagram without switching accounts. To post for a later time when customers are most engaged, the user can schedule posts and stories, save them as drafts or upload creative assets to the media library. Users can also read and reply to messages and comments across Facebook, Messenger and Instagram in a single place, and create Automated Responses for faster replies.
Meta Business Suite Integrations
Meta Business Suite Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
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(745)Community Insights
- Business Problems Solved
- Pros
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Users rely on Facebook for Business/Business Manager to easily manage multiple locations and advertising campaigns. With a user-friendly interface, digital marketing companies use it to market their own business and their clients' local businesses. It provides a central admin tool that makes it simple to add and maintain accurate data for each location. Organizations in the insurance industry utilize Facebook for Business to increase brand awareness through paid traffic and hyper-granular targeting settings, offering lead generation services in both B2C and B2B contexts. The platform also serves as a key asset for agencies, providing the largest reach and cost-effective placement pricing on the largest social media platform. Small businesses and nonprofits find it overwhelming to have an online presence and pay for advertising, but Facebook for Business simplifies this process by automatically creating a business page and providing advertising capabilities. These are just a few examples of how users leverage Facebook for Business to manage their pages, analyze analytics, and reach their target audience efficiently.
In addition to managing ads, Facebook for Business is used by marketing teams to advertise products on social media, driving ecommerce revenue and brand awareness. It helps businesses attract customers, increase sales, track customer interactions, and offers valuable data representation and reporting features. The platform also plays a role in internal communications by helping organizations communicate internally and improve efficiency in messaging. Entrepreneurs use Facebook for Business to position their brand, attract clients, and increase sales through interaction with the virtual community. It has been praised by users for its ease of use, powerful tools like Business Manager that allow them to manage multiple accounts, track metrics, navigate between different settings, and conduct effective marketing campaigns. Overall, Facebook for Business is commonly used across various industries including digital marketing agencies, non-profit organizations, sales teams, entrepreneurs, and social media teams who seek to maximize their reach and engagement with target audiences through efficient ad management and content distribution strategies.
Valuable Tool for Managing Facebook Pages and Ads: Users have consistently found that Facebook for Business is a valuable tool for managing their Facebook pages and ads. Many users have mentioned that it has helped them easily give admin rights and assign roles to employees, making it convenient to manage multiple accounts efficiently.
Effective Audience Targeting: Users appreciate the effectiveness of Facebook for Business in reaching their desired audience. They find it easy to target specific demographics and areas, which sets Facebook for Business apart from other platforms. The ability to track results in real-time has also been praised by many users as a valuable feature.
Intuitive User Interface with Additional Features: The intuitive user interface of Facebook for Business has received positive feedback from users. It is described as user-friendly, even on mobile devices. Additionally, users have highlighted the additional features provided by Facebook for Business such as pixel swapping and catalog uploads, which enhance their advertising capabilities.
Difficult Navigation: Many users have expressed difficulty in navigating the confusing and complex user interface of Facebook for Business. Novice users, in particular, have struggled to find instructions or tutorials and were not familiar with the various features. They often find it challenging to locate specific pages or information within the platform.
Inconsistent Documentation: Users have found the documentation provided by Facebook for Business to be inconsistent, making it challenging to find answers to specific questions. The lack of clear and comprehensive resources can lead to frustration and wasted time for users who are seeking guidance on how to effectively use the platform.
Lack of Customer Support: The lack of customer support from Facebook for Business has been a major frustration for users. They have found support to be unhelpful and struggled to communicate with a human being as they could only talk to a chatbot. This impersonal approach leaves users feeling unheard and unsupported when they encounter issues or need assistance with their account.
Attribute Ratings
Reviews
(1-25 of 93)- Having finally got an ad set up after a huge amount of effort, some reasonable engagement and sales were eventually achieved
Small Businesses Should Check Out The Current Money-Making Opportunities Meta For Business Offers
- Promoted more incentives for businesses to earn money.
- Granting opportunities for content creators.
- The ability to sync on Instagram.
Meta for Business, a necessary pain
- It has helped to organize the information in one place
- It allowed us to reuse the same chatbot in different pages with almost no configuration effort
Facebook for Business is awesome!
- Some verification processes are not very good.
- Unwanted advertisements.
- Adding user roles can be confusing.
Very Good Platform to Manage Your Facebook Accounts
- Increased revenue through managing our clients' marketing campaigns.
- Time saved by having all of our Facebook accounts in one place.
FB Business easy ROI
- It’s free so any income generated is a ROI.
- We don’t invest in advertising because we rely on networking.
- We actually changed/modified one of our main fundraisers to be driven by Facebook for Business.
- Usage was costly
- Conversion was low
- Wasn't helpful in testing effectiveness of landing pages
Efficient, but not user friendly
- Increased efficiency with collecting insights
- Better at targeting the right people
- Improved organization and could get rid of other social scheduling tools
Facebook ads are best for ROAS/Scale.
- It drives over 60% of our online sales
- The ROAS is high and focused on new customer acquisition
- We've grown our IG to over 2M followers
Great Tool if it Fits Your Use Case
- It can help lower expenses because workers can be more efficient.
- Facebook ads can be very powerful for driving traffic and increasing exposure.
- Advertising means website traffic and sales.
- It is a platform to build trust with your clients.
A super effective tool to reach new customers giving a positive ROI
- The insights section has really helped improve our paid ad's ROI multi-folds.
- It has even helped save a lot of time in building up analytics dashboards.
Facebook for Business is the future of marketing
- Target advertising.
- Gaining qualified leads.
Facebook for Business is a must
- Inexpensive impact and reach
- Advertising on behalf of clients helps keep the work to small group
Facebook for Business is great for avid Facebook users
- I don't have any hard numbers, but we get quite a few customers and students that come to us through Facebook. I would say at least 50 percent of our clientele originates on Facebook.
Facebook sort of means Business
- Identifies top posts for shares to partners.
- Organizes Facebook pages and allows switching between them.
Crucial For Social Media Buyers
- Improves workplace efficiency.
- Executes client campaigns.
Facebook for Business is a must-have
- Re-marketing revenue.
- Audience development.
Good tool but difficult to use
- Reduces management time of Pages
- Easy to manage multiple ad campaigns
Have a Business? Use Facebook! No-Brainer...
- No online chat/phone support.
- Recently removed verified business "Check Mark" - This helped to confirm us as an official and real business verified by Facebook.
Great for my digital marketing agency!
- It has had a positive ROI by helping reach the right people.
- By selecting the right demographic, you reach people who have money to buy the product you're selling.
Facebook + Social Media Marketing for Small Organzations
- Brand awareness.
- Current audience engagement.
Facebook for Business is worth it for ROAS...as much as you're willing to spend with a hefty budget
- Increased our social media reach/Likes.
- Helped promote small events outside of our normal email housefile.
Facebook for Business is perfect for small businesses!
- Our company page gained a significant amount of followers/likes.
- The service brought in customers that were very interested in our products.
- Positive results and clear reporting have yielded client renewals with larger budgets.