Miro

When working with remote teams, or with flexible locations, eg. hybrid, work from home, etc, having a shared whiteboard and kanban that is always accessible to everyone on the team is invaluable.

Miro feels much more flexible than other whiteboard-like products or collaboration tools. Being able to plot things out on a seemingly infinite sized canvas, without being overly constrained in formats, and being able to zoom in and zoom out to specific areas is very useful in being able to conceptualise a whole project, and where specific aspects of the project fit in.

I don't know that I'd do anything differently.

For busy people, I would not recommend any form of compulsory training for Miro. The appeal of Miro is that, for my teams, it immediate saved us time, and is very intuitive to use.

No recommendations other than to explore the templates and community templates. Also google to see if someone is already sharing something they've set up for your use case.

I did not customise Miro, other than to use templates that other people have shared online and in the community.

We have not purchased premium support. Budgets at the moment are limited.

I have never contacted support, nor needed to.

If the functionality to have GPT summarise changes in a report does not already exist, using GPT-4-vision, then that would be very helpful

Academic usage did not need to be negotiated, there is already an academic usage policy.

No, all of the interactions were very good.

Miro is the virtual collaboration tool of choice for my organization. In various aspects of the business, from sales to finance to operations, we use Miro to visualize processes so we can better understand various aspects of it from different points of view. The ease of use of the platform and different features of it enable people from many backgrounds to participate and contribute so others can understand their work. For example, we've mapped out the process by which we collect and analyze data for processing of rebates, as well as approvals in order to build a standard operating procedure for it and improve upon it for future use. We've also used the tool to outline the process by which we demo equipment to customers and return it, or even how we assign cases in Salesforce to different teams for resolution. Some of the use cases are regional, while others are global issues that help us to solve problems which in the long run, save hundreds of thousands of dollars for the business.

It's been fantastic in this regard. Especially for me, having come from a manufacturing operations background where I was always onsite to work with others, I've been amazed with how easily I've gone to remote work, due in part to the use of Miro. I feel like I'm right there with my team as we collaborate on projects, even though we're located thousands of miles apart. With different time zones, we can contribute on our own time and hold each other accountable for completion of tasks. It even helps with Comradery because we can insert funny memes or links in there :)

I wasn't that involved in the evaluation and selection process since I'm only a key user, however, I would like to think that we could demo and deploy Miro in our organization before making a more full, long-term commitment. I would have also taken this strategy with other virtual collaboration tools so that we could gather feedback from the organization on a variety of tools.

For me, I love the use of templates to configure your Miro Experience. Start with a blank workbook and work from there to set things up the way you need them, and input different frames and other integrated files, shapes, colors, etc. If you have a different template for different scenarios such as process mapping or training, or something else, it really helps.

There was no additional configuration we did for Miro.

I did not because there was not a need. The issues my organization have not required anything above and beyond from a support perspective.

While trying to find a template for a training I was going to hold, I couldn't find anything, however I contacted support and they saved the day by showing me how to find templates for different things, and helped me to narrow my search so that I could find exactly what I was looking for in time to prepare for the training.

N/A

I was not involved in negotiating terms

Again, not involved directly here, but have had a positive experience with Miro.

We use it for all kinds of stuff, especially for remote working. We have a lot of daily scrum & retrospective formats and use them for OKRs, Team Canvas sessions, creating story maps, product goals, etc. It's an ideal tool for working from home with your colleagues and using the digital whiteboards Miro offers.

It's a great tool and helped us a lot with collaborating on existing and new projects. We have some people working from the other side of the country or even abroad so working with Miro online works amazing for us. It creates a lot of transparency the way it's set up.

I think we wouldn't change it

Yes, it was easy to learn because I'm already quite technical

No

No

None

Miro is used mainly for collaboration, planning solutions, analysis, and team contributions mainly since teams are remote. I use various diagrams and templates to achieve an outcome for a session. it could be product roadmap, product planning, or solution discussion.

it has positively impacted us as we can now use these boards instead of in-room whiteboards

Not involved in the purchase process

Yes it was very easy to learn. I first started using this product without any training. it is very intuitive and you can do a lot with this product.
I took the online training much later and it really helped with more knowledge on this product. I will be continuing with the tutorials to help use this tool to the max.

Not sure as was never involved in this process

Not sure as not involved in the process

Not applicable

The training slides are excellent to provide a thorough information suite of how to use the tool

I think a copy or primer of how to do it would be great

Not applicable

Not applicable