MURAL (formerly Reviews

9 Ratings
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Score 9.4 out of 100

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August 30, 2020
Faye Sadler-Clark | TrustRadius Reviewer
Score 10 out of 10
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Many of my colleagues and I use Mural when working with clients remotely; we have been using it for several years. It's a fantastic way of working with geographically dispersed teams and has been particularly helpful in supporting collaboration during the Covid 19 pandemic. It is used to run remote workshops and meetings where our clients are open to using the tool.
  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Chat support tends to get back to you within a few hours and are always helpful.
Read Faye Sadler-Clark's full review

MURAL (formerly Scorecard Summary

What is MURAL (formerly

MURAL (formerly from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.

MURAL (formerly Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Starter$12per month
Plus$20per month
EnterpriseContact sales team

Plans are billed annually.

MURAL (formerly Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No