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Mural

Mural
Formerly Mural.ly

Overview

What is Mural?

MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.

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Recent Reviews

TrustRadius Insights

MURAL has become a go-to tool for remote collaboration across various departments in organizations, especially during the pandemic. Users …
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AKG-Mural

10 out of 10
March 21, 2022
Design Thinking workshops main tool between selected customers and business partners. Default Mind Map and brain storming tool during …
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Mural User Experience

9 out of 10
December 12, 2021
Agile project management, workshops, brain storming and ideation sections we are currently using. For follow up meetings also we are using.
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MURAL Review

8 out of 10
November 04, 2021
Incentivized
I use MURAL for remote collaboration sessions, discovery work, process mapping and shared note taking.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Starter

$12

Cloud
per month

Plus

$20

Cloud
per month

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Using workspaces, rooms and murals

YouTube

Sharing murals with others

YouTube

Navigating the Mural

YouTube

Microsoft Teams Mural Demo

YouTube

How to create templates in Mural

YouTube

Voting in Mural

YouTube
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Product Details

What is Mural?

The Mural digital whiteboard is a collaboration solution that helps teams to work better and make better work, offering both a place to collaborate and guidance to hone teams' collaboration skills. With Mural, teams get to learn as they create. Mural’s built-in methods are designed to teach and strengthen habits for more engaging processes and more impactful outcomes. With Mural, there’s no prep necessary — it is designed so that users can just dive in and start practicing the collaboration habits that bring about faster progress, better ideas, happier teams, and more consistent results.

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.

Mural Video

MURAL is a digital workspace for visual collaboration.

Mural Competitors

Mural Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.

Miro, Stormboard, and InVision are common alternatives for Mural.

The most common users of Mural are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(224)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

MURAL has become a go-to tool for remote collaboration across various departments in organizations, especially during the pandemic. Users have praised MURAL for its ability to facilitate visually brainstorming and whiteboarding sessions with colleagues who are located in different time zones and locations. Whether it's synchronous meetings, asynchronous planning, or design sessions, teams can work together in real-time using MURAL. This software has proven to be a versatile alternative to process-oriented tools like Jira, offering teams the flexibility they need for planning and organizing work in sprints and roadmaps. Consulting professionals, architects, engineers, landscape architects, planners, and other teams within organizations have all found value in MURAL. From deep-dive discussions with customers to understanding pain points and facilitating workshops, MURAL has received high recommendations for its ease of adoption and its ability to tackle any collaboration scenario. The software has been particularly helpful in supporting remote workshops, meetings, and strategic planning sessions. Users have leveraged MURAL for brainstorming, ideation, process mapping, managing social media calendars, developing customer journey maps, drafting communications, and facilitating agile events. It has also proven essential for addressing problems, aligning team members in large departments, running team meetings, coordinating activities in program and project management, and ensuring team engagement and alignment. Additionally, MURAL has been utilized as a valuable tool for general brainstorming sessions, Design Thinking workshops, and cascading cultural change initiatives throughout organizations. By saving time for workshops and promoting collective visualization of thoughts, MURAL fosters collaboration while keeping everyone on the same page.

Easy Usability and Engaging Platform: Many users have praised MURAL for its easy usability and engaging platform that enhances collaboration and teamwork. The user-friendly interface and good graphic interface make it seamless to adopt, with some reviewers mentioning the positive experience they had while using the tool.

Effective Collaboration Space: The effectiveness of MURAL's collaboration space in brainstorming sessions, requirements gathering, and design thinking has been commended by several reviewers. They found it to be a valuable tool for promoting innovation, facilitating effective collaboration, and fostering creativity.

Large Workspace for Strategic Planning: Several users have highlighted MURAL's large workspace as ideal for strategic planning. It allows them to easily track and develop their thought processes, providing a clear overview of conversation development. This feature increases productivity, focus, and facilitates effective brainstorming.

Difficult User Interface: Many users have found the user interface of the tablet drawing feature difficult to navigate, leading to frustration. They have mentioned that it takes time to understand how to use the tools effectively, and some users reported that lines in their drawings sometimes become erratic, impacting their ability to create accurate designs.

Limited Integration with Other Apps: A significant number of users expressed a desire for more integration options with other apps. They feel that MURAL has limited integration capabilities, which hinders their workflow and collaboration process. Specifically, users mentioned popular collaboration tools like Slack and Microsoft Teams as examples where they would like improved integration.

Issues with Login and Loading Boards: Some users experienced issues with the login process and had difficulty loading mural boards. This caused difficulties in accessing their work and disrupted their productivity. These technical issues can be frustrating for users who rely on MURAL for collaborative projects.

Users commonly recommend the following three things for MURAL:

  1. Try the free starter license: Users recommend taking advantage of MURAL's free starter license to experience its visual and easy-to-use features.

  2. Provide training and conduct workshops: Users suggest conducting workshops in smaller groups and providing training for users to fully utilize MURAL's functionality. They advise scheduling time to introduce MURAL to new users for effective and collaborative meetings.

  3. Explore templates and shortcuts: Users recommend exploring all available MURAL templates for inspiration and productivity. They also suggest learning the shortcuts and utilizing the premade templates and image/icon search repository for a better experience with the tool.

Attribute Ratings

Reviews

(1-16 of 16)
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Steve Bassette | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how fast the pages load, especially links within the board. Any app is better than Microsoft whiteboard which is appalling unusable and feature incomplete.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MURAL has an extensive number of features and shapes and sticky notes to differentiate between the collaborators. The chat feature is amazing on MURAL itself for amazing discussions. Having a Scenario map, empathy map, Persona grid, Team, or opportunity canvas are some of the great and exclusive features that come with MURAL which makes it more visually interesting.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mural has a User Interface that is easier to understand, which allows us to bring newcomers to brainstorm and design sessions without investing time in learning. Mural has more dinamic objects that impact on the presentation and visibility of the work, like having Post it notes that can be stretched to any dimension; this may seem a small feature but it is important for our team in order to keep our boards clean and understandable.
Ann Puckett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mural has many more features PLUS it is so much easier to invite guests and get them engaged right away - 100% better experience overall. I felt like Mural had many more features and felt much more like the in-person experience vs. Jamboard. It is well worth the investment in my opinion even if we did not get a nonprofit discount.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have tested a number of project management, workflow, and whiteboarding tools. All of them have their drawbacks. Some are too prescriptive and too process orientated, whilst others lack the simplicity of MURAL (formerly Mural.ly).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
A couple of features I particularly appreciate are the content library (even though it should be improved) and the possibility to use multiple templates from different companies. Also the call feature looks interesting, even though I never used it so far. Overall, MURAL (formerly Mural.ly) is an excellent tool for brainstorming, getting work done, and documenting it. It allows us to think creatively and even offers templates/existing structures for us to do this. The only thing is that people perceive it to be difficult to use at first blush, and they often write it off as too complicated.
Brandon Woodle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which include white boarding primarily. Other tools are also closer but MURAL (formerly Mural.ly) is the best.
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