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NextBee

NextBee

Overview

What is NextBee?

NextBee headquartered in California offers a referral marketing and customer loyalty platform supporting incentive management with rules configurator and reward distribution, and program management console with segmentation and campaign analytics.

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Recent Reviews
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Pricing

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NextBee

$149

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

NextBee #1 in Loyalty, Engagement, and Advocacy Solutions

YouTube
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Product Details

NextBee Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(12)

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Nextbee is an artificial intelligence-powered community network for workers and everybody which falls in this category. Every day it assists businesses in running effective referrals and initiatives. It is a platform designed to bring innovative concepts to fruition while still handling load surges, sophisticated IT, and demanding targets. overall it is great.
  • The finest use of Nextbee has been to increase brand loyalty among our core users. It has provided us the opportunity to focus on our main challenges and concerns in order to improve retention.
  • The software has a plethora of features designed to increase user engagement as well as a comprehensive collection of metrics and analytical insights that aid in program optimization.
  • There's plenty towards the admin dashboard, so it gets tricky to get used to the navigation and features.
  • Other than that it has been working flawlessly as expected.
I took this to encourage our work to share the social media and generate discussion concerning them. In a relaxing manner, the Overall task was performed hassle-free. A 360-degree solution that included retention, improving lifetime value, and much more was quite realistic to achieve the business goal.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using NextBee as a marketing tool to build customer loyalty and boost customer acquisition. It offers good analytics and you can count on great support.
  • Reward programs
  • Engagement Tracking
  • Analytics
  • Honestly, till now I didn't have issue with the platform[.]
NextBee is a great marketing tool for small businesses like us that need to boost customer acquisition but especially build trust and loyalty with their customer. Is a good investment also for a new brand[.]
Zain Ali | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The following platform has helped our business to gain the loyalty of our customers and the performance of our employees. It has helped us to manage our referral programs and carry out different campaigns of marketing which have helped us to gain and retain customers. We have conducted different campaigns based on the interests of our customers.
  • One of the best workflows management available
  • It offers omni-channel marketing
  • Best UX/UI available to work with
  • Very easy to use
  • Too many features available can be confusing at times
  • Requires training for creating dashboards
Our business wanted to keep our employees motivated to perform and also our customers to be loyal to us and spread our business and earn rewards. NextBee has allowed us to offer a win-win for all, it has gained our social following to be more improved and engaging and has gained greater traffic to our website
Abid Sheikh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
NextBee is helping in communication management where we can engage with our customers in an excellent way to produce best results for our businesses. I am using NextBee for multiple purposes like reward management, customer advocacy and gamification. It has very advance and helpful features which supports and drives exceptional user experience.
  • Gamification
  • Reward Management
  • Social Engagement
  • Customer Advocacy
  • Engagement Tracking
  • Analytics
  • User Interface
I am using NextBee for customer loyalty and it provides me amazing results in enhancing the scope of my business. Since i adopt NextBee my customers are more happy and loyal to my brand and giving us positive feedbacks regarding our reward programs and social engagement features. To learn about navigation, tools and features are requires learning which takes little time to be fully familiar with NextBee.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
NextBee allows us to build long-lasting relationships with our clients, and it also allows us to increase our customer's LTV (lifetime value) by incentivizing them to buy from us through a personalized loyalty program, what I like about it the most is the data driven personalization that always makes on point decisions and brings a better ROI.
  • Easy to use interface
  • Great reward program
  • Advanced analytics
  • The initial setup is a bit complicated
I would recommend NextBee to any company looking for a better solution to manage their reward program and needs to push more personalized offers and incentives to grow their revenue and increase their customers lifetime value, selling more to existing customers would always be easier than acquiring new ones.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used NextBee for several functions, both internal and external. Externally, we used it to manage our customer loyalty program, which incentivized users to purchase from our brand. Internally, we used the platform to manage employee programs and incentives. For example, we had a competition where employees 'competed' with each other to create a name for one of our new products.
  • Excellent UI and easy to use/navigate
  • Good integration with Salesforce and Magento
  • Straightforward incentive management module
  • Interface can run a bit slow at times
  • Constant improvement of the platform is a good thing, but it requires ongoing learning
  • The platform is weak on workflow process establishment
NextBee is an excellent solution when an organization has an established process for incentivizing customers or employees and they are looking for a platform to centralize and manage this process. NextBee is not as strong on the process establishment, so for companies that do not already have a solid process in place, it may not be a good fit.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used NextBee in our organization in order to manage our marketing and use the features available to focus on customer retention, increasing our value, and also [helping] with customer retention. It was also used for onboarding and training our staff members through the pandemic. It addresses [our] problems of having one tool to do all our many little tasks.
  • Good approach to engagment
  • Good for new customer acquisition
  • Good for training and onboarding
  • UI could be a bit confusing at first
  • A bit hard to setup
I think NextBee could fit within any company especially when used for marketing. It is also great for helping employees remain motivated and rewarding the good employees while showing you employees who may not be doing as well.
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