Name: NextBee
Price: 149 USD
Rating: 8.4 (12 reviews)
Author: NextBee

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Feature Management

Product Analytics

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Payment Facilitation

Workflow

Enterprise

Accounting

Accounts Receivable

CTRM

Travel Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Change and Configuration Management

Cloud Migration

Cloud Storage

Configuration Management

Data Deduplication

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Migration

Mobile Data Security

Mobile Identity

Network Performance Monitoring

SaaS Management

Sensitive Data Discovery

Software Composition Analysis (SCA)

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Email Marketing

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Security

Aviation

Banking

Geographic Information

Insurance Agency Management

Insurance Claims Management

Physical Therapy

Vertical-Specific

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### Customer Loyalty and Retention
Users also highlight NextBee's effectiveness in managing customer loyalty programs, increasing brand loyalty, and driving repeat purchases. The platform's features for incentivizing customers and employees have been instrumental in fostering stronger relationships and boosting engagement. Additionally, NextBee's analytics capabilities and reliable support have been commended for aiding businesses in building trust and loyalty with their customer base. (Source Reviews: [1](https://www.trustradius.com/reviews/nextbee-2022-02-28-20-15-30), [2](https://www.trustradius.com/reviews/nextbee-2022-04-20-03-58-47), [3](https://www.trustradius.com/reviews/nextbee-2021-11-24-14-17-25), [4](https://www.trustradius.com/reviews/nextbee-2022-03-01-09-49-13), [5](https://www.trustradius.com/reviews/nextbee-2022-02-22-17-03-54), [6](https://www.trustradius.com/reviews/nextbee-2021-12-09-05-17-32), [7](https://www.trustradius.com/reviews/nextbee-2022-03-29-02-59-37))

### Engagement and Rewards Programs
Users consistently praise NextBee for its robust engagement and rewards programs, citing increased customer loyalty and revenue growth as key benefits. The platform's personalized incentives, social gamification, and actionable statistics are highlighted as effective tools for driving user engagement and sales. While some users mention minor drawbacks such as engagement tracking and analytics, the overall sentiment remains positive towards NextBee's ability to enhance customer advocacy and loyalty through its engagement and rewards programs. (Source Reviews: [1](https://www.trustradius.com/reviews/nextbee-2021-12-09-05-17-32), [2](https://www.trustradius.com/reviews/nextbee-2022-02-28-20-15-30), [3](https://www.trustradius.com/reviews/nextbee-2022-04-20-03-58-47), [4](https://www.trustradius.com/reviews/nextbee-2022-03-01-09-49-13), [5](https://www.trustradius.com/reviews/nextbee-2022-02-22-17-03-54), [6](https://www.trustradius.com/reviews/nextbee-2022-03-29-02-59-37))

### Employee Engagement and Management
Users generally praise NextBee for its effective employee engagement and management features. Reviewers highlight that NextBee has significantly contributed to managing employees, keeping them motivated, and enhancing their performance. The platform's ability to onboard employees efficiently and create a competitive yet engaging environment within the organization has been well-received. Additionally, users appreciate how NextBee helps in recognizing and rewarding top-performing employees while also identifying areas where improvement may be needed. The consensus among users is that NextBee's employee engagement and management capabilities play a vital role in fostering a positive work culture and driving employee satisfaction. (Source Reviews: [1](https://www.trustradius.com/reviews/nextbee-2021-11-24-14-17-25), [2](https://www.trustradius.com/reviews/nextbee-2022-03-29-02-59-37), [3](https://www.trustradius.com/reviews/nextbee-2022-02-22-17-03-54))

### Analytics and Reporting
Users consistently praise NextBee for its robust analytics and reporting capabilities. Reviewers highlight the software's advanced analytics features, user-friendly interface, and comprehensive reporting module. The analytics and reporting tools offered by NextBee are widely regarded as effective in providing valuable insights for optimizing incentive programs and enhancing user engagement. Additionally, users appreciate the detailed metrics and analytical insights that NextBee's platform offers, enabling them to make data-driven decisions to improve program performance. (Source Reviews: [1](https://www.trustradius.com/reviews/nextbee-2022-03-01-09-49-13), [2](https://www.trustradius.com/reviews/nextbee-2022-02-22-17-03-54), [3](https://www.trustradius.com/reviews/nextbee-2021-12-09-05-17-32), [4](https://www.trustradius.com/reviews/nextbee-2022-02-28-20-15-30), [5](https://www.trustradius.com/reviews/nextbee-2022-04-20-03-58-47))

### Training and Onboarding
Users generally appreciate NextBee's approach to training and onboarding, highlighting its effectiveness in facilitating new customer acquisition and staff onboarding. However, some reviewers have noted that the platform may require additional training for certain features, which could be perceived as a drawback for users seeking a more intuitive onboarding process. Despite this, the overall consensus leans towards NextBee's training and onboarding capabilities being beneficial for enhancing operational efficiency within organizations. (Source Reviews: [1](https://www.trustradius.com/reviews/nextbee-2022-03-29-02-59-37), [2](https://www.trustradius.com/reviews/nextbee-2021-11-24-14-17-25))

Confusing and Slow User Interface: Some users have found the user interface to be confusing and slow, leading to difficulties in navigating and using the features. This has hindered the overall user experience and productivity.

Requires Training for New Users: Several reviewers have mentioned that the platform requires training and ongoing learning due to its abundance of features. This can be overwhelming for new users, making it difficult for them to fully utilize all the functionalities.

Complicated Initial Setup: Users have expressed that setting up the platform initially is complicated and requires a significant amount of effort to configure properly. This initial complexity adds an extra hurdle for users when getting started with the platform.

Users have found NextBee to be a valuable tool for managing referral programs and executing marketing campaigns, enabling them to acquire and retain customers effectively. By leveraging the platform, businesses have been able to conduct targeted campaigns based on customers' interests, resulting in improved communication management and increased engagement. Additionally, NextBee's advanced features like reward management, customer advocacy, and gamification have enhanced the overall user experience. This has allowed businesses to not only incentivize customer purchases but also manage employee programs and incentives internally. With its artificial intelligence-powered community network, NextBee has proven to be an effective solution for running successful referrals and initiatives.

NextBee has also served as a valuable marketing tool for businesses looking to build customer loyalty and boost customer acquisition. The platform provides comprehensive analytics and reliable support, enabling businesses to monitor the effectiveness of their loyalty programs and make data-driven decisions. Moreover, by personalizing loyalty programs, NextBee helps businesses build long-lasting relationships with clients and increase customer lifetime value. Beyond customer loyalty management, NextBee has been utilized for various other tasks including marketing management, customer retention, value increase, as well as onboarding and training staff members. By addressing the need for a single tool to manage these diverse responsibilities within an organization, NextBee has proven its versatility and usefulness in streamlining operations.

Workflow Management Capabilities: Many users have praised the software's workflow management capabilities, considering it as one of the best available options in the market. They appreciate how it helps them effectively manage and streamline their work processes.

Omni-Channel Marketing Feature: The omni-channel marketing feature is highly regarded by users, with many mentioning its value in reaching customers through various channels. This functionality allows businesses to engage with their target audience across different platforms, enhancing their marketing efforts.

User-Friendly UX/UI: Users consistently mention the excellent user experience provided by the software's UX/UI. They consider it as the best available for working with, highlighting its seamless navigation and intuitive interface that makes it easy to use for both new and experienced users.

NextBee headquartered in California offers a referral marketing and customer loyalty platform supporting incentive management with rules configurator and reward distribution, and program management console with segmentation and campaign analytics.

NextBee

Starter

Basic

Essential

Value

Premium

OutboundEngine

Customer advocacy marketing is marketing that harnesses the voice of happy customers to market to prospects.

Referral Marketing

NextBee #1 in Loyalty, Engagement, and Advocacy Solutions

Likelihood to Recommend

ZoomInfo Sales

Lead Forensics

SalesIntel

Cognism

Director Of Commercial Sales

NextBee 2022-03-29 02:59:37

Kaspersky Endpoint Security

OneDrive

Birdeye

Microsoft Teams

Synup

Manager Operations

NextBee 2022-03-01 09:49:13

NextBee 2022-04-20 03:58:47

Adobe Commerce

OneTrust Privacy Automation

Optimizely Feature Experimentation

NextBee 2022-02-22 17:03:54

NextBee 2021-12-09 05:17:32

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Program management

Customer support

Admin panel

Admin dashboard

Easy to setup

Support needs

Negative experience

Bit slow

Customer support needs

Initial setup

Easy to use

Customer retention

User friendly

New customer

Customer service

Customer engagement

Workflow management

Management module

Ux ui

Sales teams

Home

Referral Marketing Software

The following platform has helped our business to gain the loyalty of our customers and the performance of our employees. It has helped us to manage our referral programs and carry out different campaigns of marketing which have helped us to gain and retain customers. We have conducted different campaigns based on the interests of our customers.

One of the best workflows management available
It offers omni-channel marketing
Best UX/UI available to work with
Very easy to use

Too many features available can be confusing at times
Requires training for creating dashboards

Integration with HubSpot CRM
Great support available
Relatively not expensive

NextBee allowed our website to have 30% more traffic than usual
The engagement by our current customers have increased
The sales have been impacted as customer loyalty has increased and we have seen repeated purchases by customers

Cognism, Lead Forensics, SalesIntel, ZoomInfo

NextBee is helping in communication management where we can engage with our customers in an excellent way to produce best results for our businesses. I am using NextBee for multiple purposes like reward management, customer advocacy and gamification. It has very advance and helpful features which supports and drives exceptional user experience.

Gamification
Reward Management
Social Engagement
Customer Advocacy

Engagement Tracking
Analytics
User Interface

Social Engagement
Customer Advocacy
Event Triggered Actions

Customers are more satisfied
Increase Customer Base
Increase Profitability

Kaspersky Endpoint Security, Microsoft Teams, OneDrive

Nextbee is an artificial intelligence-powered community network for workers and everybody which falls in this category. Every day it assists businesses in running effective referrals and initiatives. It is a platform designed to bring innovative concepts to fruition while still handling load surges, sophisticated IT, and demanding targets. overall it is great.

The finest use of Nextbee has been to increase brand loyalty among our core users. It has provided us the opportunity to focus on our main challenges and concerns in order to improve retention.
The software has a plethora of features designed to increase user engagement as well as a comprehensive collection of metrics and analytical insights that aid in program optimization.

There's plenty towards the admin dashboard, so it gets tricky to get used to the navigation and features.
Other than that it has been working flawlessly as expected.

Nextbee features include the ability for users to choose their own personalized incentives from a list of alternatives which promotes user engagement.
Furthermore, it provides social gamification, real value awards, and actionable statistics that emphasize user involvement and engagement-driven sales.

Nextbee is a marvelous piece of software that supports businesses in creating a community based on our specialization.
A 360-degree strategy is used, which includes increasing lifetime value, new acquisitions, and far more.

We used NextBee for several functions, both internal and external. Externally, we used it to manage our customer loyalty program, which incentivized users to purchase from our brand. Internally, we used the platform to manage employee programs and incentives. For example, we had a competition where employees 'competed' with each other to create a name for one of our new products.

Excellent UI and easy to use/navigate
Good integration with Salesforce and Magento
Straightforward incentive management module

Interface can run a bit slow at times
Constant improvement of the platform is a good thing, but it requires ongoing learning
The platform is weak on workflow process establishment

Management of incentive programs
Reporting and analytics module
Easy to use & implement

More engaged and happier employees
Stronger brand loyalty among shoppers on our site
Better conversion rates on our ecommerce pages

OneTrust, Optimizely Full Stack, Adobe Commerce (Magento Commerce)

We are using NextBee as a marketing tool to build customer loyalty and boost customer acquisition. It offers good analytics and you can count on great support.

Reward programs
Engagement Tracking
Analytics

Honestly, till now I didn't have issue with the platform[.]

Rewards Program
Social Engagement
Reporting/Analytics

We had good results in terms of loyalty[.]

NextBee

Overview

What is NextBee?